Chon Q.'s Profile
Date
2 Previous Reviews:
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9/19/2011
I'm not quite sure how Peter can tell when I had talked to Shane because this is not the name I used for contact. Seriously?!?
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8/31/2011
I'm not happy with the customer service. Just to be clear, I did not get solar panels from them.
It was about about a month ago when I called, someone called back and sounded annoyed that I'm not next to a computer for them to direct me to a video presentation (as opposed to have to talk to me) and told me someone else will call me back.
That's when Shane came in. He answered some questions I had about adding solar panels to my home. He emailed me a summary of what we talked about and answered some more questions I had. But when I emailed back with more clarifications and questions, I never heard back from him again.
One of the questions I had for Shane was the expiration date on the government rebate on solar panels. I thought I had heard him say that they'll expire this year. When I checked online, it actually doesn't expire until 2016.
In any case, if they're not excited about me, I cannot be excited about them (even IF I am very excited about the idea of solar paneling my home). Later! Show owner comment »
I feel like this place is pretending to be upscale but really they have a ways to go. I got my hair colored/highlighted here and my experience was just so so.
Jenny was warm and friendly but I've never had such a sloppy color job. My hairline was stained for a good day with VERY dark brown dye. In the past I've had colorist put cotton, vaseline, something to catch the bleed from the dye, but Jenny slathered it on there. Even though she tried to scrub it off, I felt it wasn't professional for her to do so.
Maybe I watched one too many episodes of Tabatha Salon takeover, but seriously...
To top it ALL off, I paid $170 for a color and partial highlight (and that was AFTER I used my yelp deal of $10 for $20 credit). While I was at the register, I saw that they advertise a deal (Super Model Makeover Package) for $129 which INCLUDED color/partial highlight/cut&styling. SERIOUSLY? seriously? When I asked the receptionist/cashier, she was almost sarcastic when she said that I can book that next time. UM, you think I'm coming back? UH, HELL to the NO!
Look, I don't mind paying that much, really... I don't. But for the love of god take your craft seriously. Take your salon seriously. Give your customer excellent service and you'll see the $$...
OH OH OH... here's the kick... Apparently if you give your stylist a 5 star rating, they give you free products from the store. WHAT?! You're trying to buy your yelp reviews. Sorry, didn't fall for that one. Show owner comment »
San Francisco, CA 94110
(415) 374-5546
Mr. Pollo
Category:
Latin American
Neighborhood: Mission
Food is very fresh and tasty. I love the dive-y feeling but topped with a mouth tingling 5 course tasting menu.
The wait was worth it, my night couldn't have been better.
Thanks Mister.
XOXO
San Francisco, CA 94131
(415) 550-8114
La Ciccia
Categories:
Italian,
Seafood
Neighborhoods: Glen Park, Noe Valley
Food/wine/desert all well done.
I had the seafood linguine with squid ink and the daily sorbet. Really wish we didn't leave the leftovers on our table. sigh...
Definitely go back again =)
San Mateo, CA 94401
(415) 250-1962
Scoop Studio Pilates
Categories:
Pilates,
Health and Medical
I joined a small group's reformers class and it's been a blast. The girls are all welcoming and nice; really feel like a homey atmosphere. No wonder it took them so long to have an opening. Looking forward to keep on keeping on as long as Stacy will be teaching.
Listed in: WORK OUT!
Union City, CA 94587
(510) 487-9347
Century 25 Theater Union City
Category:
Cinema
Big lobby, next to starbucks and plethora of other restaurants.
Funny side story:
I went to see "The Help" with some girl-friends and before I paid for my ticket the guy at the counter asked for my ID. I asked him, "What rating is this movie? The book was so tame, not even a sex scene..." The guy laughed and said, "It's for your credit card..." HAHAHAHAHAHA...
2 star (meh. I've experienced better) is appropriate.
Actually, I had such a good experience with the other store 4 years ago that I kept recommending this store for friends and family who wants furniture at a reasonable price and friendly and fast service.
Yesterday I took my mom and sister to purchase a new sofa for my mom. Sherman was very nice and we did eventually settled on a custom sectional for my mom's living room.
The reason I didn't give them a 5 star rating is because we were hoping to get the sofa with a better referral discount (I've counted 4 people that I know have bought furniture from them that I've recommended). However, they are still above and beyond many other furniture places I've looked at.
Niagara Falls, ON L2E 6V6
Canada
(905) 358-5781
Maid of the Mist
Category:
Boat Charters
Niagara Falls is so powerful and majestic and this boat take you up so close that your senses are experiencing the sound, the feel, the smell of the natural wonder. NO LINES AT ALL when we went in Sept. Just hopped right on.
San Francisco, CA 94118
(415) 387-2147
Burma SuperStar
Category:
Burmese
Neighborhood: Inner Richmond
The food's not bad either. Loved the service. Our waiter was knowledgeable and accommodating. Long wait was WELL worth it.
Happy 5th to my buddies, my hubby and me =)
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Review votes:
88 Useful, 62 Funny, and 31 Cool
South San Francisco, CA
Yelping SinceMay 2007
Things I Love Find Me Ina daze
When I'm Not Yelping...Dreaming of food...http://www.michelingui...
My First ConcertNo Doubt or Fiona Apple... circa 1996.
Current Crusha mutt
Also, if you really take customer satisfaction so seriously and was able to TRACK ME DOWN, then it would've been nice that you answer the email that I sent you and not just respond on YELP. JUST SAYING...
"Hi Chon - We take customer satisfaction issues very seriously, and when we receive a complaint, whether on Yelp or through our customer satisfaction surveys, we want to understand what happened so we can determine how it might be corrected going forward. It is fairly common practice for individuals to use a name on Yelp that differs from the name they use when interacting with businesses. We spent time looking at Shane's meetings the week before he left and we were able to match you back in the system based on your location. We apologize again that you were dissatisfied with your experience, but we do hope you'll consider going solar."