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Lynn "word collector" S.'s Profile

Photo of Lynn S.

"This neighborhood has all the answers!"

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profile votes icon Review votes:
1360 Useful, 167 Funny, and 824 Cool

Location

Washington, DC

Yelping Since

October 2004

Things I Love

I love vintage typography, beautiful paper, handcrafted things.

Find Me In

a cozy corner with a good book.

My Hometown

Chicago, IL

My Blog Or Website

http://babyboomerswrit...

When I'm Not Yelping...

I'm probably writing.

Why You Should Read My Reviews

Lifelong advocate of best efforts.

The Last Great Book I Read

Why I Write / Thoughts on the Craft of Fiction- ed. Blythe

My First Concert

James Brown

My Last Meal On Earth

Macadamia nut shrimp with mango sauce

Don't Tell Anyone Else But...

I once worked in a bubble gum machine factory.

Recent Reviews

425 Reviews

Filter by: Location   Category
8000 Tysons Corner Center
McLean, VA 22102
(703) 893-4900

Macy's East  

Category: Department Stores

1 star rating
 11/18/2009  
A Play in One Scene

Customer:   "Excuse me, but could I ask you a question?"  
Interruption from another employee distracts salesperson.

Customer:  "Mam, could you please help me, I..."  
Second interruption by the same employee.  

Customer:  "I'd like to know if you can send these pieces to California"
Third interruption by the same employee who now needs to let her co-worker know that her personal purchases that are on the rack, in the back, on the shelf...

Customer walks away.

Something is wrong with this Macy's.  Management is putting people on the sales floor without the proper preparation.  How can a salesperson not focus on customers?  Apparently, some employees do not understand the basics, that they've been hired to help others. This  large store is a mall anchor, but it has no natural light, is so lacking in customer service that it is driving business away.

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1651 International Drive
McLean, VA 22102
(703) 556-0000

Macy's  

Category: Department Stores

2 star rating
 11/18/2009  
Welcome to Macys which sports red tags all over the store heralding tomorrow's  "One Day Sale."  

Oh, let me warn you, the escalator rising from the second to third floors is not in service. Please don't tell me you're heading up to the china department anyway.  They just hired a new salesperson who is not all that familiar with the stock. She's still working with a customer and looks too overwhelmed to answer your question.  

I have a suggestion, why don't you come back tomorrow when the store will be packed with people?  Surely by then things will sort themselves out and someone will know if your favorite place setting is on sale.  Why are you being so insistent?  Okay, well, just go over there, get a plate, and scan it yourself.  

For a store that is almost over-loaded with stock, there is a sad lack of  customer service here.

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1855 International Dr, Ste G
McLean, VA 22102
(703) 448-9884

Sassoon Salon  

Category: Hair Salons

3 star rating
 Update - 11/5/2009  
Honestly, for all the hype, there is nothing all that special here. This is a see through salon providing full viewing for the Galleria lunch crowd as they filter by.  It is a shop both full of light and very noisy. (Not a relaxing spa-type environment).

The staff is pleasant, but the haircuts are terribly pricey.  Stylists with more experience are charging $80-115 for a wash, cut and blow dry.  Customers appear to leave pleased, so who am I to judge?  Maybe it's about location, location, location... My cut was not particularly interesting, but  I did get relief from the misshapen state I arrived with.  That's a good thing, right?

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1 Previous Review: Hide »

  • 3 star rating
    7/7/2007

    $78 for a haircut and shampoo  is certainly the high end of the spectrum for a wash and cut, but I was not thrilled with the outcome.  This was the wrong place for my wavy hair. I was pleased with how light and open the shop was, but on the downside, it allows everyone passing by, to look in.

    This salon staff is trained to use a very rigid technique and it seems to work best on straight hair. They do not use round hair brushes to add volume, so I would assume thick hair is what it works best with.  Advance appointments are encouraged, though walk-ins are accepted.

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281 Sunset Park Dr
Herndon, VA 20170
(866) 428-5401

Saigon Pho Style  

Category: Vietnamese

5 star rating
 Update - 11/4/2009  
It is wonderful when a little gem continues to improve each time you visit.  My favorite lunch is a bowl of vermicelli (rice noodles) with cabbage, basil and sprouts.  On top, I choose either spring rolls  with slices of grilled pork or grilled shrimp.  Of course, there is a wonderful sweet sauce to dip in, no matter what. I think I have told everyone I know how to find it at the back of a business park right off the Fairfax County Parkway (near Target).

All around me Vietnamese cuisine fans are enjoying huge, steaming bowls of pho. The owner or his sister are always there serving guests or receiving payment.  I love that this is a family-owned business that really cares about customers being pleased with their meal.  Not open Sundays, otherwise, they are open lunch thru dinner.

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2 Previous Reviews: Hide »

  • 4 star rating
    7/26/2008

    I can officially upgrade this restaurant after visit #2.  It was great!  The vermicelli bowls were full of fresh chopped lettuce, bean sprouts, and rice noodles. Two of us had the egg rolls and one person tried the lemon chicken on top.  The owner served each with a vinegar sauce on the side and chopped peanuts on top.  The place was full of people who worked nearby and  next to our table, one family. My friends enjoyed discovering this little gem in our own neighborhood.

    We loved the lunch, appreciated the cold lemonade (with a lime wedge) and had no difficulties until we tried to pay our bill.  (It is a family run restaurant and customers were chatting with the owner, so I just went up to the register and requested it).  Though it is a casual place to eat, but the room is colorfully painted and actually, very pleasant. I plan to go back often, so look for me there.

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  • 3 star rating
    5/29/2008

    What a surprise to find a family owned business with friendly people and good food so close to Reston Town Center and Herndon businesses!  I tried this 2 year old Vietnamese restaurant for a late lunch carry-out. While I was waiting, I observed that they make each pot of tea fresh for their customers.  It was a clean, spare little place, very pleasant for a lunch or early dinner.

    My vegetarian spring rolls were fine, however I have to admit I was disappointed that there was no texture to this appetizer. (The veggies had been mashed into a filling).  The caramel shrimp was also different (true Vietnamese style, according to Michael, the owner).  Shrimp arrived in a red sauce with fresh vegetables and tomato slices plus a side of rice sprinkled with fresh, caramelized onions.

    This was not the best idea for carry-out because they use a Styrofoam meal container that is not secure enough to lock in the sauce. Although I was cautious, some did leak into the plastic bag.

    It was my first visit, so I hesitate to make this a firm rating, but the owner's enthusiasm for his customers made me glad I popped in.  He told me that his style of cooking is true Vietnamese, so I am sure there are a lot more dishes I need to taste before making up my mind about Saigon Pho Style.

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46655 Algonkian Pkwy
Sterling, VA 20165
(703) 433-5062

Virginia Tire & Auto of Cascades  

Category: Tires

5 star rating
 Update - 10/25/2009  
As luck would have it, I showed up needing a new alternator and Mark, the manager I've trusted with all my car repairs for over 15 years had the day off.  Amazingly, Howard took over, and did a wonderful job of making sure all of my car's electrical systems were checked thoughly before suggesting that a replacement part was what i needed.  

When he realized the mechanic's work had obliterated my dashboard readouts, he couldn't have been more kind and accomodating, not letting me leave before all the gadgets were returned to normal.  

This retail facility/garage is clean and bright.  It is an exceptionally comfortable place to wait while repairs are done and judging by the volume of drivers who stopped by while I waited, it sells a lot of tires while handling state vehicle inspections efficiently all day long.

What is particularly handy about this location is its accessibility off Algonkian Parkway and the generous parking lot they have for customers.

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  • 5 star rating
    5/21/2009 First to Review

    I am one of the sad customers forced to travel down the road into the next county because my favorite gas station/repair garage closed in Great Falls. I followed Mark the manager, Chris and others to Sterling because I have trusted them with the family cars for many years and have never been disappointed. Mark's mechanics  have helped me with brakes, tires, a new radiator and a sticky back window.

    Their new location is huge compared to the previous location, with many service bays, allowing them to do quick oil changes.  In addition, they have a mini-mart and dry cleaners on the property, near the gas pumps. It is a spacious facility, located just off tree-lined Algonkian Parkway. Customers remain loyal because of the managers' reputation for providing consistently reliable, courteous customer service.

    Both the garage and the surrounding property were very clean, and I had absolutely no difficulty getting an oil change without an appointment.  The mechanic even checked my air conditioning filter, which needed replacement, and reminded me that one of my windshield wipers was deteriorating and would soon need replacing.  They even vacuumed my car's interior.  As most of their former customers,  I am such a solid fan of this team that traveling a bit further into Loudoun is worth it.  I love the way they treat people.

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2403-B Centreville Rd.
Herndon, VA 20171
(703) 870-7345

Red Hot & Blue  

Category: Barbeque

3 star rating
 10/19/2009  
For chain restaurants I always set my expectations low.  They easily met them and slightly exceeded them.  I ordered Texas beef brisket sandwich to go and it was very lean, not fatty.  The bun was ordinary and the coleslaw was a little too creamy.   The meat was tender and tasty, but you have to add sauce if you want it "hot".  They also provide potato salad but I passed on it.  Nothing fancy, just plain food.

This is the kind of place a family could easily take their kids.  It's accessible from the Dulles Tollway at Elden Street, at the front of  a large strip shopping center.

BTW, the bar was fully loaded with two flat screen TVs.

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11964 Market Street
Reston, VA 20190
(703) 435-4188

Busara Thai Restaurant and Lounge  

Category: Thai

2 star rating
 Update - 10/11/2009  
I stopped by for some carryout and was again, disappointed.  I ordered a spicy Thai vegetable dish.  It was spicy, but the vegetables used in the dish were ordinary supermarket items:  One small button mushroom cut in half, mostly cabbage pieces,  slivered carrot , at least seven miniature corn cobs, one sliver of green pepper and three snow pea pods.  This was a small portion and came with a carton of rice for $9.50 so draw your own conclusions.  

There was absolutely nothing distinctive about this dish.  Sorry, I am still not a fan.

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  • 2 star rating
    4/26/2006 First to Review

    This is one of  several Thai restaurants bearing the same name.  It recently took over space occupied by another restaurant in the center of a booming business/residential community.  The potential for success is huge...so  why is there no change in the interior decoration?  The food is very good, but the portions are skimpy and dinnerware is boringly  plain.  Attractive plating of the meal in an ethnic restaurant typically suggests colorful, culturally appropriate dinnerware.  Chopsticks were not even offered to my group.  Excellent food served in a dull environment totally misses the point. Dining out should be a fulfilling sensory experience, quite unlike eating at home.  Busara could use an interior facelift.  At least right now, it's a retaurant lacking a soul.

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45980 Waterview Plaza
Sterling, VA 20166
(571) 434-6500

Sweetwater Tavern  

Categories: Breweries, American (Traditional)

2 star rating
 Update - 10/10/2009  
I have been back to this attractive restaurant/bar several times since my last review and still have no hopeful news.  For variety in their micro beers I applaud management, but the food has gone downhill along with unpredictable service. To be honest:  After they overhauled their most wonderful, generous luncheon salad (that every female I know loved), my infatuation cooled.  When they added red potatoes to it, my relationship with the place grew tenuous.  

Since I have stayed away for months, I quickly noticed the reduced portions of salad being served.  The chicken topped salad looks okay until you get down to the chicken itself.  OMG, like something out of a bad dream...no white meat, just unattractive lumps of chicken???

As fond as I am of the interior of this restaurant and the ease of parking right outside the front door, I will no longer wait in line to eat here.  Sadly, they have entered the ranks of the mediocre.  The formerly generous bread baskets now arrive (if at all) with just two doughnut pieces and one small portion of date nut bread.

Their coffee isn't good.  What can I say?  It's unfortunate that the management has not kept this place competitive, because it's a fantastic location with a popular bar.

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  • 3 star rating
    7/18/2007

    This restaurant/microbrew ery with an attractive Western interior is not providing as pleasant an experience as its namesake predecessor (just off Route 50 in Falls Church). The Pale Ale and Black and Tan beers, the barbequed ribs and the salmon-topped salad tasted the same, but the service at this location was inadequate. When you can't get a straw, have to ask for coffee refills, need more sauce and napkins, it interferes with the experience of escape attached to dining out: Relax, someone else is handling the details.

    So, despite the ease of parking, the attractive interior, the great menu and an incredible location just off Route 7 at the entrance of a business park  this location's overall performance is just average. I've tried sitting at the bar and secondhand smoke aside, I had good service twice, very poor service twice.

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282 Sunset Park Dr
Herndon, VA 20170
(703) 733-3899

Vienna Paint of Reston-Herndon  

2 star rating
 9/29/2009   First to Review
This is a neighborhood paint store located in a business strip adjacent to several upscale Reston communities where homeowners are obligated by their HOAs to keep their residences in top shape. Naturally, they are always in need of paint.  Sounds like perfect the formula for paint store success doesn't it?  Remarkably, the employees here have not been able to match the paint samples I bring there, letting me leave PAINTLESS.

Sadly, the staff demonstrates little enthusiasm for working on the sometimes challenging color-matching process.  I would prefer to leave a satisfied customer, but they don't seem to care very much.  It's surprising that a store filled with gallons of quality paints stacked high on massive shelves just gives away business.  They also carry a full line of painting supplies so I visit the store for that, or to pick up already-formulated paint they can make without matching.

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Herndon, VA 20170
(703) 709-6022

Potomac Valley Paint Contracting, Inc.  

Category: Local Services

5 star rating
 9/28/2009   First to Review
I love small businesses where you can talk directly to the head of the firm.  Here's one where the boss is totally invested in the quality of the work, because he does all the painting himself.  Tom Jensen is a one-man operation and likes it that way.  He shows up in a Dodge Ram filled with equipment and ladders (no boom box).  He is careful and respectful, and initially, a bit shy, a man of few words.  When his workday ends, he cleans up.

Tom has been painting residential exteriors and interiors for more than two decades.  He brings his own lunch and works a full day unless the weather interferes.  Give him samples of specific colors and he can get your paint matched.  

He is local, an "old school" painter who cares about his professional reputation. It is easy to work with someone who  is careful about his work and paints to last.   TIP:  He does not do carpentry or electrical work.

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418 Compliments

  • Hot Stuff

    I've shopped Macy's and it's a so so store.  Your review is great!

  • Thank You

    Hi Lynn- Made my day seeing your voice.  Thanks for the compliment.  Hope… More »

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    Sometimes the smaller libraries are the very best :-)  In Hawaii there was… More »

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