Matthew L.'s Profile

I have had good seafood and good service from here but I have had one of my worst customer service experiences ever there:

I was having an oyster roast on Saturday.  A week before I walked in and asked when I needed to order my oysters.  I told him I wanted NC oysters.  He said "come on Thursday, if you need them by Saturday."  I thought that was a little late but we thoroughly discussed that I needed them by Saturday.  Thursday comes and I walk in to order the oysters.  Same guy, I'm pretty sure he's one of the owners, says " you need these by Saturday, it's too late, you needed to order them by Tuesday."  I replied:  "I stood here last weekend and you told me I could order them on Thursday for Saturday."  He kept saying "No, if you needed the oysters by Saturday, you have to order them by Tuesday."  He offered no apology or "maybe I misunderstood you."  At this point I was really pissed because I had a dozen people coming to my house to eat.  Finally, he says he has some Louisiana oysters in the fridge and says I can buy those.  He explains they're more salty.  So I picked those up Saturday and the rest of the roast went on w/o a hitch.  The oysters tasted just fine but to this day I want to know what the hell was going through the owner's head.

I would have ordered the oysters from the other seafood market in town, but apparently he doesn't need the business either because he won't return phone calls even though he's never in the store.

Next time I need oysters I will go to some place in Raleigh.

Bought some King Crab legs that were bad.  I ate half of them before I realized they smell like ammonia (I had a cold).  I got sick.  These legs were frozen and went straight into the steamer, so it was nothing on my part.  

Lowe's gave me my money back w/o argument.  The 200% guarantee means I could get another package of crab and my money back.  I wasn't going to risk it.

Great service!!!

The last fix-it project, a broken outside faucet, I got great advice on how to fix it and exactly what parts to buy.

You have to go out of your way walking in here to not get helped.

Any higher price I pay here over Lowe's is more than made up for in unwasted gas and time wandering around trying to find someone.

I was really trying to patronize this restaurant because it's easy to get to from my house and I always forget about it but I think I've changed my mind.

I've had probably 10 good gyros from there.  I decided to try the subs.  An hour after eating the second sub, hours before an important job interview, I started having pains in my stomach.  To me, it was food poisoning.  After a lot of burping it died down, luckily.

After this, I probably won't eat there again.  I also noticed that the last two times I've been in there the gyro meat is sitting unrefrigerated on the gyro cooker waiting to be warmed up.

I took my parents there when they were in town and they got eggs and something else.  It did not look good at all.  The biggest booth we were in was not big enough for 3 people so I was sitting out in the aisle (big shoulders).

The gravy biscuit I had seemed very floury tasting like they hadn't cooked it enough.

I can't stand the TV's blaring headline news.  Think I'll stick w/ Bojangles.

They've moved to a new location across the alley that is bigger, cleaner and newer.

Had me a big cup of horchata.

It's okay.  I had pasta with marsala sauce.  The sauce seemed a bit watered down/not reduced enough.

Service was good.

One of the cooks will come out and sing Italian love songs.

Only open Thurs.-Sat., so half the time it's closed when I think of it.

Yes, they do one thing well: Cook ribeyes to perfection for a decent price.  No frills.

We keep saying we're gong to have the brothers have a throw down with Bobby Flay.

Small pizza joint attached to the BP.  I ordered over the phone for takeout.

Tried this for the first time last night.  Great pizza.  Cooked perfectly.  Done in 10 minutes so it was piping hot.  Service was great.  I just wish I had gone sooner.

http://www.rayspizzanc...  support the little/local guy.

I've learned when eating here to stick to their core menu items.  They don't do anything fancy well.  It worth it for the beer selection.