On a mobile device? Try our mobile site, optimized for faster browsing.

Yelp San Francisco

Return to Talk Home

Talk - View Conversation

Start a conversation

Talk Categories

Recent Conversations

Laundry people ruined my shirts - recourse?

Category: Local Questions & Answers

Page Bottom ↓

email Get email updates about this conversation

Photo of Adam M.

169

23

1/22/2008 Adam M. says:

So I use a drop off laundry place to get my laundry done; they usually do a really good job, but today they happened to ruin 3 good  dress shirts of mine, and it's completely obvious they used bleach or really hot water, since the shirts have orange stains on them.

On their ticket, it says they aren't liable for any damages and blah blah blah, but that must be bullshit; aren't their laws saying that places like this are liable if they damage stuff? These are simple cotton shirts too, it's not like they should require dry cleaning or anything outrageous, so I'm guessing that the people working there simply screwed up. They don't seem to speak good english either, so it's going to be a hassle explaining it to them either way.

Help me people; they ruined a good amount of money worth of my clothes and they shouldn't be able to simply say "sorry we aren't liable if we screw up" because that is pretty lame.
Photo of tanner r.

16

35

1/22/2008 tanner "tan tan" r. says:

tell them you are going to take them to small claims..
Photo of Brian B.

Elite '09

343

542

1/22/2008 Brian "A 'Space Cowboy' but rarely a 'Gangster of Love'" B. says:

they'll blame you or the manufacturer. what exactly is ruined?
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

Yea but what if they say "ok"
How do I get money afterwords?
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

The shirts have orange stains that look they spilled bleach on them.
Photo of Keane L.

Elite '09

2505

818

1/22/2008 Keane L. says:

kills them.
Photo of Chris G.

14

45

1/22/2008 Chris "is gross" G. says:

the going rate for pants is 67 million

http://abcnews.go.com/...

sue for half that seems fair
Photo of jack p.

59

130

1/22/2008 jack "one of those preachy vegetarians" p. says:

Did you complain and they pointed to the ticket?
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

I don't wanna kill them I want reimbursement. Then I'll kill them
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

I didn't open the bag until I got home. Then I looked at my shirts and all 3 of them are fucking ruined.
Photo of Wendy W.

15

115

1/22/2008 Wendy W. says:

which dry cleaners so we can avoid the place? :)
Photo of Wendy W.

15

115

1/22/2008 Wendy W. says:

which dry cleaners so we can avoid the place? :)
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

They aren't dry cleaners, just some hole in the wall drop off laundry place. I think they are called Polk Valley laundromat or something like that; it's in the terrible area of Polk Streat right off Geary. Near the gay porn store.

Seriously what am I gonna do?
Photo of jack p.

59

130

1/22/2008 jack "one of those preachy vegetarians" p. says:

go complain and say you're going to take them to small claims... Have the paper work ready if they don't pay you off what you think the shirts are worth discounting the hassle you figure small claims will be, then file in small claims. I'd think the ticket terms won't stand.
Photo of Ari C.

Elite '09

192

307

1/22/2008 Ari "dork" C. says:

BBB?
Photo of Jing F.

Elite '09

188

190

1/22/2008 Jing "x2" F. says:

definitely small claims court and complain to BBB (Better Business Bureau) and of course Yelp them!!!
Photo of Adam M.

169

23

1/22/2008 Adam M. says:

Have you guys ever actually made a complaint to Better Business Bureau? They don't actually do anything.

Page Top ↑

This conversation is older than 2 months and has been closed to new posts.

flag Flag Conversation as Inappropriate