City Trees Tree Care & Planting

169 Lower Terrace
San Francisco, CA 94114

Nora S. writes: City Trees was very highly referred to me by a tree expert.  I have four very large trees that hadn't been pruned in many years.  I recently had someone else trim a couple of small trees that I wasn't happy with the outcome.  Well - City Trees outdid…

Washington Mutual
Neighborhood: Nob Hill

1040 Grant Ave
San Francisco, CA 94133

Pika C. writes: If you speak Chinese and only Chinese, this place is perfect for you. If you are in a rush, don't go here. There's always a long line!!! Service is not that great. Unless you are in dire need of a bank, go to the WAMU in the Embarcadero Center.

Lighting Studio
Neighborhood: Fourth Street

1808 4th Street
Berkeley, CA 94710

Cathleya G. writes: A nice place to come in to look at lighting, but the space is simply too small to house a decent selection.  Staff is not overly enthusiastic to be of any help to you...even if you come in and are SERIOUSLY looking for lighting, which we were.…

Ames Locksmith Company
Neighborhood: Noe Valley

3977 24th Street
San Francisco, CA 94114

Kristina R. writes: I ran down to Pasta Mia to buy some meatballs for dinner.  When I got back home with food in hand, I realized I had locked myself out of the house.  I panicked.  We have no back door.  There's no key under the mat.  I'm not good at hiding…

Acacia Glass Company
Neighborhood: Inner Sunset

543 Frederick Street
San Francisco, CA 94117

anita c. writes: We hired Acacia to replace the windows in the front of our house: A three-window bay in the living room, and a single window in the dining room.

At first, we'd planned to only replace the living room windows, but even using high-end wood windows, we…

Castro Locksmith

San Francisco, CA 94114

Alexia P. writes: Castro Locksmith was great! They were on time, really nice on the phone and also in person, did a fast job and gave us an extra key. The price wasn't too bad either. :-) It was close to the estimate which is always a good thing.

AAA Sparkling Carpets
Neighborhood: Civic Center/Tenderloin

101 Hyde St
San Francisco, CA 94102

Jason G. writes: The Sparkling Carpet representatives were very professional and they did a really good job cleaning my extremely soiled carpet.

Also, I needed them to come back almost right away because of another new stain, I created. The team was back and did…

50 Golden Gate Avenue Apartments
Neighborhood: Civic Center/Tenderloin

50 Golden Gate Avenue
San Francisco, CA 94102

languid d. writes: The building's exterior is exceptional. It is located directly next door to the Golden Gate Theater @ Golden Gate & Taylor.

The lobby is a poor example of what it once was.

It used to be a residential hotel where the maid service would exchange…

Saxe Real Estate
Neighborhood: Pacific Heights

1999 Van Ness Ave
San Francisco, CA 94109

John C. writes: Pretty bad so far. Can't seem to figure out which garage is ours, or where the key to that might be. Not clear whether they're actively evil, or just incompetent, but hey- suck is as suck does.

Update: added 1 star for their attentiveness to our…

Zephyr Real Estate
Neighborhood: Noe Valley

4040 24th St
San Francisco, CA 94114

Miss Mary Ann D. writes: Zephyr McSnottiass handled the sale of our Bernal Heights building back in the dark ages.
They were condescending and mean and talked to us like we were idiots.
I kicked them out of my apartment more than once.
Once the building sold we were, OF COURSE,…

Lake Pines

3014 Los Prados St Ofc
San Mateo, CA 94403

Carolynn R. writes: I'm the first! YAY! .... To warn, I've only been here for a month. I have a one bedroom, first floor unit. It's quiet, the walls are not thin. Came with a fridge. Lots of closet and storage space. It's smaller than our Huntington Beach apartment and…

Chu Supplies

2233 Vicente Street
San Francisco, CA 94116

l p. writes: BAD customer service, not helpful and make you wait...

First American Title Company
Neighborhood: Marina/Cow Hollow

1900 Lombard Street
San Francisco, CA 94123

Camille T. writes: My husband and I are brand new first time home buyers...what a scary time!  We had no idea what we were doing to ourselves.  Our agent was a newbie and too many things went wrong, however we found Kelly Lilleth with the Lombard office to be totally…

Rug Doctor
Neighborhood: Outer Sunset

2900 Judah St
San Francisco, CA 94122

Jonny Bobby G. writes: With my foot almost out the door from the shoe box that was my old apartment, I was warned by my landlord that carpet cleaning is a must before my security deposit would be refunded. While I'm generally pretty lazy when it comes to these sorts of…

The Gutter Guy

1624 Trollman Avenue
San Mateo, CA 94401

John N. writes: I thought he did a great job.  In fact, other Realtors from my office use him.  He did a great job cleaning and installed gutter guards.  He could have screwed me on gutter guards by adding to areas that already had them, but he was honest.  I would…

Landmark Realty
Neighborhood: Mission

573 S Van Ness Avenue
San Francisco, CA 94110

Jason R. writes: What can I say about Landmark? Possibly the MOST friendly property managers you are likely to find in San Francisco! I have rented from them twice and I must say that if my needs change, I will go to them first. I am impressed with the effort that…

Post Street Towers Apartments
Neighborhood: Nob Hill

737 Post St
San Francisco, CA 94109

Teresa y. writes: I have mixed feelings about this place. There's definitely a lot of pros as well as cons, and since i have mixed feelings, my pros sound like cons. Cons are still cons.

Pros:
- Laundry underneath
- Parking underneath (is expensive, not alot of spaces,…

Frontier Mortgage Corporation

1801 E 14th St
San Leandro, CA 94577

Tricia S. writes: Recommended by our realtor - did an okay job.  A little frustrating when trying to finance because never got back to us in what would seem to be a timely manner, so both re-fi's went up in smoke.  That was disappointing.

Alexander Thermal Windows

152 Saint Marks Ct
Daly City, CA 94016

Joey C. writes: This guy did our windows and the professionalism was just not there.  One of his employees broke one of our glass refrigerator magnets and did not even apologize.  Also, they snacked on some of our food without asking.  But the kicker is that we…

Lights of Rafael

4100 Redwood Hwy Ste B
San Rafael, CA 94903

Bruce W. writes: Expensive - but good service.  We just had to get a unique lightblub that went with some lights that were purchased there about 15 yrs ago.  Pleasant employees who took the time and effort to get it right.

Dustmop Diva

San Francisco, CA 94101

J J. writes: I post an add on Craigslist for a house cleaner. I find one among the many responses and call the person. We agree to meet at my place Friday afternoon. Friday morning, Theresa calls and says she has to move it to Monday. That's OK by me, but when…

Alameda Theater Rehabilitation Project

2317 Central Avenue
Alameda, CA 94501

Millie. h. writes: you're probably wondering why the rating is at a 5 star. well, first of all this island is small and there's nothing to do here. even with the towne centre or whatever, there is almost no place to go. Understand that some people don't want to go to…

Harbor Cove Apartments

900 E Hillsdale Blvd Ofc
Foster City, CA 94404

margareth w. writes: harbor cove is a great place to live. I've been here for 6 months, my stay was peaceful. the one who posted earlier, have some problems with the agreement when you sign before moving in, maybe she did not read it. christmas lights is okay, as long as…

Washington Mutual

1430 Chapin Ave
Burlingame, CA 94010

Emily H. writes: Yes Im talking to you behind the counter....I know u see me and I see you. I know that U know Ive been waiting patiently for my turn even tho U have two friggin tellers working lunch hour on a monday!!!....

Muy Curioso...Do i have to wait until you…

Commercial Home Products

PO BOX 594
Half Moon Bay, CA 94019

R Y. writes: These folks are listed on the sub-zero appliance webpage for factory-authorized service.

Asked them to repair ice maker in my fridge; it took them 3 separate trips to diagnose the water line (each of which left the freezer unusable for a day).  An…

Ms. Mops

P.O. Box 20522
El Sobrante, CA 94806

luiz A. writes: Ms Mops did a wonderful job - it was a pleasure to come home to a clean house where the things were actually put back in place and not just shoved into a corner. Great job.

McGuire Real Estate
Neighborhood: Marina/Cow Hollow

2001 Lombard St
San Francisco, CA 94123

kim n. writes: I dealt with this office more on business to business basis as opposed to buyer/seller arrangement. The guys in their technology dept (yes even realtors have high tech backend systems) were are all really cool and laid back.  Too bad I can't say the…

A Plumbing Solution
Neighborhood: Visitacion Valley

107 Cora Street
San Francisco, CA 94134

DANIEL T. writes: I got A Plumbing Solution's cell phone number from a friend when I accidentally dropped a crab claw in my garbage disposal. I sent a text message since I really hate yapping on the phone endlessly. Within 5 minutes, a plumbing professional called me…

Universal Electric Supply Company
Neighborhood: SOMA

438 8th Street
San Francisco, CA 94103

aspasia s. writes: Right in the middle of 8th Street, lies this huge warehouse full of electrical supplies.  As I walked into the parking lot and veered to my right, I found myself in another world, it felt like Chinatown with a twist of electrical geekness.  

Most of…

Gaetani Realty
Neighborhood: Inner Richmond

4444 Geary Blvd
Ste 100
San Francisco, CA 94118

euge l. writes: i just had a fairly unfavorable interaction with a staff member there and was going to write an unfavorable review detailing what happened.

instead, after reading paul gaetanis response to the negative reviews, i would just like to leave a very…

Avalon at Cedar Ridge

500 King Drive
Daly City, CA 94015

Ari C. writes: This apartment complex looked promising when I first moved in. I have 2 pets, and this is the only apartment complex that's pet friendly. But after a year or so, I can feel the quality of management declining rapidly. First of all, they charge $75…

The Window Specialists
Neighborhood: West Oakland

3250 Hollis Street
Oakland, CA 94608

Robert S. writes: I had a completely different experience than the person who never actually bought windows from the Window Specialist.  My windows were installed on time and professionally.  The cost was reasonable as well.

If you are looking for windows, call the…

Ocean View

555 Crespi Dr
Pacifica, CA 94045

Sabrina C. writes: Well, I just started managing this place 3 months ago, haven't gotten one complaint regarding rodents here.  I also live in a ground floor unit here...  the people here are wonderful, there's a great community room w/ a fireplace and a senior center…

Wm Properties
Neighborhood: Financial District

423 Washington Street Fl 2
San Francisco, CA 94111

Carolyn P. writes: One star for my fabulous apartment, and one for Jose, the great maintenance man, but negative three for the awful service the landlord gives.   They rarely, if ever, return phone calls, and when you do happen to catch someone on the phone, it is…

University Plumbing & Hardware
Neighborhood: Gourmet Ghetto, North Berkeley

1510 Shattuck Avenue
Berkeley, CA 94709

Robert E. writes: This place has a reasonable selection of stuff in the shop, but DO NOT listen to any advice that the staff give as they know very little about what they are selling.

I recently bought what I was assured was an easy-remove pencil for marking out screw…

OnGuard Locksmith

San Francisco, CA 94199

KayJay .. writes: So I'm standing with a glass of beer at a bar at a Yelp function a few days ago:

RANDOM YELPER TO ME:  So, is it true you went to therapy before you came here Kristine?  Or were you just being your normal funny self and making a joke?

ME:  Oh.. ya, I…

Have Van Will Travel
Neighborhood: Lower Hills

315 Oakland Ave
Oakland, CA 94611

virginia l. writes: The guy's name is Ross.
Kinda shady on the phone.  Didn't come across being particularly energetic or professional.

Called to ask about pricing and set up tentative appointment, but didn't end up using him.

$100/hr with 4 hr min
He said he'd waive the…

Art Shade Shop
Neighborhood: Castro

698 14th Street
San Francisco, CA 94114

Zang S. writes: I had a great experience here for some difficult shades, that needed laminating. They were very nice and the prices were reasonable... the work excellent. I love to support local businesses and this is a great one!!!

Ballena Village Apartments

1375 Ballena Blvd
Alameda, CA 94501

esther h. writes: I lived here for about 18 LONG months...
i happened to get an extremely good deal on a 1 bedroom with a bit of a view of the bay and the city.  Other than that, everything i liked about the place changed... the fountains/streams quit working about a…