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523 reviews for Wynn
Generally when I do Vegas, it's the Bellagio, Venetian, Palazzo or the Palms. This last trip was for business and I decided to try the Wynn.
This was the best place I've ever stayed in Vegas! In fact, it's appropriate that it sits on the site of the old Desert Inn because the DI also had wonderful service. I think the Wynn has the best craps tables in Vegas and I've gone their before, but never stayed. The dealer's remember your name, pay you out correctly, give advice if you want it, and never laugh at the table when a 7 is rolled.
My room was simple, large and elegant and had a wonderful view.
This trip I got my Red Card as I plan to go back to the Wynn.
This is the best place I have ever stayed at hands down. My suite at the Wynn on the 32nd floor of the resort was perfect. It overlooked the golf course and the amenities were amazing. Everything was worth it and the hotel staff was great. As a result, I got some amazing sleep (electric blackout curtains are a must!). My only gripe was the lack of an ice machine on our end of the resort.
This place far outstrips any other hotel in gambling ($10 min craps even on Friday night outside of XS including fast complimentary drinks), food (Society Cafe), pools, and entertainment (XS, Tryst, & Blush).
I definitely wish I stayed and just got faded at the Encore pool instead of wasting time at the Tool Academy reject party at Tao Beach. The adult pool at Encore is fun. You can hop right out of the pool and gamble. Towels and water bottles are provided poolside which is a great service for guests. Don't expect topless at the European pool - its mostly plastic cougars milling about for guys on 'roids. I'd also advise hanging out at the Wynn pool if you have a large group since there will be plenty of space for you.
USEFUL: Go to the "Drug Store" - ask around... the small bags are $10 and the large ones are $50... j/p. Anyway, the pharmaceutical-less "drug store" is a misnomer but it is what they call their little convenience store on the casino floor. By the register they will have free passes to tryst, blush, and XS. This will save you the stress, time and $ to get into any club there.
Oh yeah, I also saw Tony Hawk with two slooters and a corona while we were checking out of the tower. My g/f said "I don't think that's his wife." I replied, "I don't think EITHER of them are."
I'm funny.
I Love the WYNN! The hotel is beautiful, rooms are big, spa is amazing and the crowd is much better than the rest of VEGAS!
If you're going to Vegas, stay here! Sure it's a few extra bucks but it's worth it. This place is BEST!
Reasons why we lvoe this place and why it will be our hotel of choice in Vegas:
1. The service is top-notch here. Not sure if it's because we had a room in the Tower Suites or not, but the staff is very attentive here and always smiling. We were upgraded from a one king-bed room to a 2 double-bed room without having to ask for it . What a great way to start off the stay in Vegas! Oh, just as a FYI, there are no ice machines in the Tower Suites, you will need to call front desk and a huge bucket of ice will be delivered to your room and set up all nicely. If you want to check in for your flight and don't want to pay for Internet services, just ask the front desk, they'll check in and print the boarding pass for you.
2. It smells so lovely...even the lobby in the reception area smelled so great! My bf thought they used Febreze and a friend thought they used Glades plug-in. Haha. I thought it was more of a sweet scented candle. I love the fact that it's not filled up with cigarette smoke, which usually makes my nose very itchy and my eyes watery, as is the case with many of the hotels.
3. The graceful design of both the Wynn and Encore buildings. Look around the strip, how many hotels have the sleek, tall, curved building? Only the Wynn and Encore (well Bellagio too but it's not as sleek)!
4. There's a private pool with the private entrance and complimentary fruits are served as you laze around enjoying the sun. How fabulous is that!
5. Rooms are nicely decorated with huge mirrors in the hallway (very important for that one last check before heading out to the swanky restaurants and clubs!) and marble floor. The floor-to-ceiling view of either the strip or the golf course is amazing. It's even better when enjoyed on the 58th floor.
6. The extremely comfortable bed and pillows. Best hotel bed I've ever slept on!
If your idea of luxury is Donnatella Versace then you have come to the right place. Let me break down the Wynn simply.....
They put tassells on everything. Why? Well, because tassells equals classy, silly!
Marble, marble, marble- everywhere? Why? because marble is classy, silly!
Mirrors, mirrors, mirrors- and mirrors within mirrors and things on mirrors. Why? Well, because you are beautiful. Oh wait, no you're not.
"Sorry" seems to be their motto. I've never been charged so much for such little customer service.
And if you are an event producer or planning to use this as a destination for any type of fete please look somewhere else as you will find yourself frustrated at every turn. Not only were the staff dismissive when some of our items went missing under their watch- but they also were rude when my colleague and I attempted to trouble solve to find out how these items went missing when they were locked in a staffers office. Apparently we should have "expected" that things end up missing. Wow.
Honestly- it was a super ghetto operation and the rooms? Whatever. The towel rack literally fell off when my colleague reached for the towel. I've stayed all over the world at properties high and low and can honestly say that this ranks near the bottom.
I stayed here on my birthday. They put me in a room facing the strip on the 51st floor which was nice but I expected a little more like a bottle of wine or a fruit basket or something! I am a red card member after all!
This is the most beautiful hotel, casino I have ever stayed at! Everyone was pleasant and helpful. The free shuttle from the monorail station is a nice touch. The free drinks are good and stiff. The food was great everywhere I went! I didn't get to go to Tryst or the Lake Of Dreams this time but, I had a great time at Blush.
The doorman even took a picture of my friend and I with my camera without even being asked! Now that's service!
I can't wait to stay at Encore!
Yes City Center is coming but you won't get the "Wynn" treatment there! Trust me!
Room at Wynn Encore:
Beautiful. Great size (mini-suite), comfy bed, nice seating area with a view of the golf course, and bath products smelled great too. Only thing I noticed was the door was thin...so the noise level was higher than we would like.
Buffet:
Weekday lunch was only $22ish, and I thought the quality was better than Bellagio! They had great salads--4-5 different types and it was all fresh. Water, iced tea and lemonade are included. Cappuccino is $5, and alcohol of course is extra as well. Service was prompt and courteous, so no complaints there! Typical stations: salad, cheese station, soups, prime rib, lamb, pork loin (carving), seafood, sushi (spicy tuna hand roll, California roll, and veggie roll), ceviche, dim sum, and a LOT of dessert (gelato, pastries, cakes, bread pudding, etc.)
Here's the tip: go for lunch and not dinner, saves you money plus it's healthier (bec/ longer time to digest all the calories). Selection is not that different between the two anyways.
The Wynn is one of the best hotels in Vegas. I should know, I grew up there.
The food is impeccable, rooms are luxurious, spa is amazing and the crowd is much better than the rest of the strip. If you're going to Vegas, stay here or Encore and get into the Tower Suites, sure it's a few extra bucks but it's worth it. This place is first class all the way, Steve Wynn is the man.
I love staying at The Wynn. The rooms are spacious, smartly decorated in a comfortable, subtly elegant style, but most definitely not W-ish. They even put a piece of art in the water closet. Very comfy beds for the 4 hours of sleep a night that you're going to get. Remote controls for the window shades.
The amenities... the spa at the Wynn is on par with the Canyon Ranch Spa. Great facility! The pool area has a more intimate feel to it, yet accommodates the huge crowd of guests. Yes they have the European style tanning pool too, but you should expect to see a few drunk girls desperate for attention taking advantage of that freedom to get guys to buy them drinks. I reviewed a couple of the restaurants; SW Steakhouse is a winner, the Terrace Pointe Cafe is some place to skip. Try Stratta Cafe next to the sports book too, great for a late snack.
The staff at The Wynn go the extra mile and really make the difference. In comparison to The Palazzo, you just feel like they will go that extra mile to make sure you have a great stay. Even at the nightclubs, they move you right to the front of the line with a flash of the room key.
Are there any downers to The Wynn? The Terrace Pointe Cafe, which I mentioned is one. I think they could do a better job on the coffee stand as well.
I was so disappointed with my stay! They gave me a dirty room so they moved me to another "upraded" room for the trouble. They charged my credit card $2000.00 and even produced an altered receipt saying I authorized it! Beware they are crooks! Also just for your own information check out http://bbb.org and check out there record before deciding to stay here!
I had a great time pretending I stayed here....
Next time, I will splurge on at least two nights because The Wynn is the classiest and most impressive hotel on the Las Vegas strip.
Unlike the obnoxiousness of Caesars and MGM, The Wynn is unassuming and elegant; a combination of Nicole Kidman in Moulin Rouge and Cate Blanchett or Natalie Portman on the red carpet. I spent the entire entire evening "ooohing" and "awwing" over the sheer beauty of this place. Even the bathrooms earned a "holy sh$t!" from me!
The Wynn spared no expense - from the chandeliers, to the butterflies sketched on the floor and dangling from the ceiling, to the parasols leading to the 90ft waterfall and indoor lake at the Parasol Down bar, to the diamond and crystal birds flanking the entrance to the Baccarat Salon, to the enormous spherical bouquets dangling from the tree-lined walkways....This place is simply breathtaking. It takes the concept of a hotel and casino to the heights Thomas Keller, Joel Robuchon and Alain Ducasse (from what I hear) take cooking to.
I could go on and on, but words seem too inadequate to fully capture the experience of strolling through The Wynn. You're going to have to see it to believe it. And you will.
Let's just hope its opulence survives the recession...
Yes I gave this hotel 5 stars without even staying in it!
Why?
1) Atmosphere is young & upbeat! So are the people.
2) Less trashy people due to higher prices. Great crowed in general.
3) Clean & less crowded casino - great music & better chances of winning!
4) CLEAN! Everywhere you go smells good!
5) Less tacky! More modern, higher end design & classier over all.
6) Nice clean & maintained rooms
7) Less crowded.
8) Servers in casino are actually young, looks good, smiles at you, and wear barely nothing
9) Hotel staff is helpful.
10) Great SPA & Restaurants.
My other favorite hotels are Casar palace, Venetian & Bellagio.
I would prefer the Wynn over the Venetian because:
-The Venetian can get too crowded with curious tourists which is overwhelming.
- Staff in the casino are uptight, not welcoming & sometimes rude!
I would prefer the Wynn over the Caesar Palace because:
- Unless you stay at their new buildings, you could end up in one of their older suites which stinks!
- Casino is huge, dirty, smoky & average.
- It's easy to get lost, place is huge & overwhelming.
- It is insanely crowded with tourists who come to shop at the forum mall.
I would prefer the Wynn over the Bellagio because:
- The crowed at the Bellagio is way older, more snotty & can get pretentious.
As a young guy, I never felt belong there & got weired vibe at times, Although it is a good place to stay. SPA can be better.
- Not much to do beside watching the fountain, although you don't have to be a guest for that...
Yes the Wynn is at the outskirts of the strip but it is not that far at all.
Wear your nice clothes & have a walk on the strip or just drive wherever you need, you can valet for free in any hotel around.
That's what I do anywhere I stay.
Regarding Yasmin's 1 star review, I agree with her in general about her observation, yet wanna be's you have everywhere. including the venation, planet Hollywood etc..
When choosing a place to stay you gotta work with what you have, if the choice is between white trash ghetto 'look at me I'm 250 pounds & wearing barely nothing' hotels, pretensions 'Planet Hollywood' like hotels or some sober mellower hotels like the Wynn. Let it be the Wynn then!
Wannabe's are a social problem in general, it is not the Wynn's problem.
Overall, if you got the budget, and some class, best bet is the Wynn.
Yalla bye!
i still love staying here!!!!
1 Previous Review: Show all »
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1/30/2008
I love staying here!!!
This is the newest casino on the strip. I've read that they've open a Wynn in… Read more »
Love your pool!!! Also cool seeing Steve Wynne walking around the pool area yesterday.
A note to Terrace Point Restaurant: Your pancakes are soooo big they can choke a horse! Nice.
My wife and I have stayed at the Wynn during a few trips to Las Vegas.
The regular rooms are VERY comfortable, but they are not "the largest" ones you'll find on the strip, or off the strip for that matter.
It's definitely a first-class hotel and resort! Very luxurious down to every last detail; the staff is superior, and they put out excellent meals, but compared to a few other restaurants, it's over-priced.
We also don't care for their swimming area in that the outside music is VERY loud and the bass from the music is loud and extremely irritating.
I give the Wynn only 4 stars because their meals are way over-priced and because we don't care for the swimming area - it's not a very conducive environment if you're trying to relax.
It was easily the nicest hotel I have stayed at in Vegas by far. But for 250$ A night even in this economy??? I think that is a little high at the moment. I got a night free so I had to pay for the second night, otherwise I would have not stayed here. They charge you for the internet??? Are you serious?? at a place you pay 250 a night for? 14$ a day?? No way. I wont be back here again, but it is pretty. The buffet is good here, thats the only thing causing me to show up to the Wynn at all.
4 stars because I haven't stayed here yet haha.
I went to Vegas with a professional club at my school to get private tours of the hotels. We didn't get one of the Wynn, but it is beautiful and clearly superior to all the other hotels we visited such as Bellagio, Caesar's Palace and M Resort. Steve Wynn knows how to build and run a hotel. The decor and the atmosphere is just beyond amazing. It's clean and classy even the casino, and I don't find casinos classy at all. To me, they're dirty, disgusting and full of smoke (but hell I would love to gamble when I'm of age).
I definitely plan on staying here next time I come to Vegas. The other hotels on the strip don't even compare.
Luxury!
The only 5 star hotel I have ever stayed in and one of the only 5 star, 5 diamond hotels in the country!
+
+Checked in at 2:30pm, a half hour early with no problems.
+Location is quiet but pretty close to the rest of the South Strip.
+Deuce bus stops right across the street on Las Vegas Blvd.
+Beautiful, tasteful, & luxurious decor and atmosphere.
+Connected to Encore, another beautiful hotel which is also owned by Steve Wynn.
+I had an Executive Suite room- Very large room, beautiful view, large windows.
+2 bathrooms in Executive Suite.
+Separate entrance, lobby, and pools for Tower Suites guests.
+Free coffee in the morning.
+Free local newspaper in the morning.
+Very comforable bed.
+2 bathrooms, each has a television in them!
+Amazing lighting in the suite.
+Love all of the large mirrors in the room, and all around the hotel.
+Amazing buffet downstairs.
+Like the water fall in the front.
+Love that the hotel, unlike other Vegas hotels. was built from the inside out.
+Very nice & accommodating staff.
+Free water whenever you want.
+Brought a refrigerator to the room.
+Really great casino in the lobby.
+Love the bathtub/jacuzzi in my suite!
+Remote controls for the window shades.
+Very good lighting in the room.
+Huge television with full cable in my suite.
+Received 50% off Tower Suite by just using my American Express.
+Received free gambling money after 100 points. (Spin the wheel!)
+I like that the room key is the gambling key too.
+5 or 6 pools that are magnificent. One of my favorite parts of the hotel!
+Spa/fitness center was really nice, although $30.
+Entire building and room was very clean.
+Maids were very sweet.
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-Closest monorail station is at Harrah's.
-I was told that the pools are open until 6pm, but all of a sudden, they close at 5pm, coincidentally the day I got there!
-Pool opens late at 9am.
-Our rental car got a flat tire in their parking lot.
-A little too stuffy, yet elegant.
It was the only Michelin 3-star hotel in Las Vegas. There must be a reason and must be a great reason. Most luxury hotels on the Strip are just duplicates of famous landmarks. But Wynn has its own mind. Wynn looks pale from outside. When walking inside, from the lobby to the room, from the paisley pattern carpet to marshmallow-soft sofas and chairs, from Wynn's personal art collection to Desert Bambu's bath amenities, everything distinguishes Wynn from other luxury hotels. This place is full of contemporary decorations softened by aesthetic touches. I had to admit, it deserved all Michelin's stars.
So will I pay to stay here? The answer is.. No... Why?
x: Registration service was very slow and inefficient. Several hours wait before getting the room.
xx: Room is nice but smaller than suite I could get for less money in the neighboring Palazzo and Venetian.
xxx: It's located on far end of the Strip, isolated from other hotels/ casinos
xxxx: Spa service was mediocre. So was its buffet.
But will I come back to visit here? Of course!!!
*for enjoying a gracefully designed hotel
*for great restaurants inside this hotel
*for betting lucky money to win
Best hotel! Best Pool! Best Nightclub in Las Vegas. If you are looking for a great time, the Wynn hotel and Casino is legit. I try to stay there or the Encore whenever I go to Vegas. I want to play on that golf course!
Loved the decor and loved the friendly dealers. I don't play black jack that often, but I enjoyed my 2 hours at the table and walked away with money to cover my 2 night hotel stay (at Monte Carlo).
I would give the room 4.5 stars - I was expecting much much more after staying at every hotel on the strip except Wynn/Encore. The room quality is about the same to the rooms at the Venetian. Actually if you think in terms of square footage, MGM Signature or Venetian will be a much better deal because you will either get a mini kitchen or living room area. Bathrooms are about the same...tub + shower separated.
The bathtub here though did not have the jacuzzi feature like the rooms at the MGM signature do. The products were definitely very good - which makes sense since they are by Lather. They also have really nice towels and comfy beds. The furniture is very Vegas-like - plus chairs and soft, chic furniture.
Overall, I still give this establishment 5 solid stars because I was able to stay in this hotel a full 24 hours without exiting which really impressed me- I'm usually never able to do that but Wynn designed this hotel very well though out. Every single dining area will have a view whether it's the pool, gardens, waterfalls, or golf area. There are endless dining options, 2 types of clubs, several shops, and many places to just grab a drink and lounge in. I don't think you can find another hotel on the strip that is this versatile, so 5 stars well earned, Wynn
Dear Mr. Wynn,
Thank you for taking all of my money. You lured me in with a special rate for labor day weekend at only $120 a night along with a $50 room credit, and I came excited to partake in staying at the famous Wynn.
I arrived at your hotel to see beautiful decor and a nice marbled area with lots of (presumably fake) trees and Christmas lights. The different color umbrellas hanging from the ceiling are an interesting touch.
I now see that these decorations were all a ploy to bedazzle and put me in a dream like state. Once in my Vegas trance, I would make up for all my savings on the hotel room and then some by losing at your high minimum $25 Blackjack tables.
Well played Wynn. Well played.
-Danny
P.S. While your rooms were extremely spacious, I was very disappointed in your full size beds. I was lucky to sleep in one on my own, but my friend and her fiance did not seem very comfortable crammed into their bed.
It's does not get classier than the Wynn!
My first time in Vegas (yeah! I was a Vegas virgin until two weeks ago) and the Wynn did nothing short of blow my mind, expectations... even my underwear away! (kidding on the underwear).
ROOM
- On the 21st floor with a view of the Encore, the pool, their golf club and the Vegas mountains... and Barry Manilow eerily staring at me as I undressed
- Floor to ceiling and wall to wall windows... good for peep shows
- A push of a button to open and close the curtains... had too much fun with that and now I think I have carpal tunnel
- Pillows so soft that I fell asleep the minute my head hit them... you can buy them for like $69 at the Wynn Shop
- Bathroom was the winner with the shower stall and the tub... OK! TV in the shit-can was strange.. rich people got weird habits
FOOD & WINE a.k.a. BOOZE
- The Wynn Buffet was stellar for all three meals with food ranging from American to Indian to Asian (try the crab legs!) and their deserts (flan!) are to die + kill + molest + pillage +lie + steal for... at $40 a person per meal... watch out! You WILL overeat to compensate for the high cost
- The Strata was a good breakfast treat with a great pasta dish but so-so Bloody Mary's (was more like Bloody Blah with no spice)... at $70 for two with tip kinda pricey.. but its Vegas!
- The cafe by the waterfall was a great place to veg out, sip iced tea, people watch behind sunglasses and contemplate how much more money would one loose
- We did room service one night and both ordered burgers... not bad!
GAMBLING
- Tried my hand at gambling and this desi does NOT have the gambling gene... thank Krishna!
- The usual slots, tables, and the fancy gambling fare
SURROUNDING THINGS
- The shopping area is really neat regardless of whether you buy or don't buy... just great to see some wonderfully tailored clothes and some that make you go "HOE! HOE! HOE!"
- The show Le Rev is a MUST SEE! Water show with guys in tight swim suits and bodies that would give Hercules a run for his money
- The lobby is a treat in itself as its sort of an arboretum with scores of plants and flowers
- Walk the gambling section just to people watch... its fun!
- Their pools are the BEST! Salt water all the way so no chlorine, great service right by your pool bench and great way to get sun (I went from hot chocolate to machiatto in minutes!)
All in all, if you want a nice place to stay, clean, good customer service, upscale, well kept and hoity toity, try the Wynn. It is pricey for some rooms go for $399 per night and we were there for 2 nights, but again its worth all that you get and its Vegas.
Next time... I'm trying Encore!
Seriously. Go across the street to the Palazzo or Venetian.
I stayed at the Palazzo for one night and wanted to try the Wynn because of the reputation, but it pales in comparison.
The rooms are much smaller, the decor is outdated, the lobby not as open and welcoming.
I got my room refunded and skipped back over to the Palazzo.
So my friend ended up getting a few free nights at the Wynn. We're typically Venetian patrons, but its free so we figured what the hell, let's do it up. We arrive and as we're checking in (2 guys, 2 girls), we pull off the the trusty old room upgrade gambit with a $40 tip. The front desk guy gave us a wink and told us he'd take care of us with a romance package. So we head up to our room feeling pretty good about it, and walk in to find a regular room puzzled by what he meant. There was nothing out of the slight ordinary to suggest any romantic additions at all. Not a single thing, not even robes. Hell, even the Venetian leaves chocolates on your bed and a dim overhead light illuminating the bed with their regular turn down service -- none of that here. Yes, Venetian has more romance offered on any given day than what I could make of this.
The room has 2 full sized beds. Nope, not queen -- full beds. Even Holiday Inn has queens. Come on, Wynn, are you even trying? It's okay, we'll request a roll-away and make due. But I guess for the basic room we were in, they don't offer roll-aways because it violates fire code? Room service was impressively bad except for the fries, which is pretty hard to screw up. My friend couldn't finish a basic BLT sandwich even with her drunken appetite.
The girls that were with us thought we were just being super anal about everything because we couldn't stop making comparisons to the Venetian. However, we ended up spending our last night in the Venetian and the Venetian converted them to fans with their rooms, food, and service within a couple of hours. Then even they started echoing most of our Wynn criticisms. Even though the rooms were free, it would have been more worth it to pay to stay at the Venetian.
They do have quite an awesome ice machine though, like seriously legit.
The hotel is beautiful and I love walking around and admiring the flowers and decor. It is definitely out of my price range.
The only reason we went there was to sign up for their player club card and get the $10 free slot play. The slot play was fun-I spend like 3 hours or so playing the penny poker and left with $10 in my pocket. So I was happy :)
The location kind off sucks because it was a super long walk from our hotel Mandalay Bay.
This place is as good as it gets. We called at all times of night and day and morning and they delivered everything from food, water, benadryl, sleep eye covers, tooth brushes...i realize this is their job, but the way in which is was done, the quickness, the pleasant people involved was above and beyond expectation. Room was insane too...you get what you pay for here and more.
I have mixed feelings about this hotel.
On one hand it has some of the best rooms in Vegas on the other, the customer service is very hit and miss.
The hotel is very clean and elegant. Steve spared no expense when he put his name on this venture.
We ordered room service the day after my husband decided to go a little nuts because he was feeling a little groggy and eggs and pancakes and coffee and diet coke was $75! OUCH.
The European pool was beautiful, but the "bubbies" that showed themselves ranged from good plastic surgeons to something out of national geographic. At around 2pm when people have gotten all nice and drunk you see some pretty interesting things happening at the pool. I saw everything from guys making out with other guys to girls making out with other girls to swapping.
There are pool cabana's that you can rent and the pool beds start at about $500 for the day. But, you can negotiate the price...
EJ was our "pool boy" and the word "no" never left his lips. I love that.
The front desk wasn't the most helpful and they seemed annoyed if you have a question. We had some pretty rowdy neighbors (the walls are very thin) and everynight after the clubs would close, they would bring their party back to their room. I could hear all about who the boys made out with, who rejected them, blah blah blah. They must not have done that well because up until last night, I never heard girls in their room! We called security after the third night of being woken up at 3am until they finally fell asleep at around 6. And they seemed upset that we called security to ask them to send someone up. It was the statement of "what do you want us to do about it" that kinda sent me over the edge. Look, don't mess with my sleep!
The concierge was awesome. She made reservations at Le Reve for us--which if you get a chance go see it, it's spectacular--and made all our dinner reservations with a smile on her face. Loved it.
I think if they could get their staff all trained to be helpful and to really make the guest feel wanted, this would be a five star experience instead of hit and miss.
Creating a lot of hype telling everyone how luxurious and great something is, doesn't
make it so. Being expensive doesn't mean its class, nor in good taste. The place
simply tries too hard and thus ends up being gaudy. It tends to attract the wannabe
posers who actually think that luxury and class = $$$$. What some fail to comprehend
is that social and economic class are 2 very different things, a pimp in a gaudy suit and big car may be rich and project wealth, but definitely not class.
* Pros:None
* Cons:The employees couldn't afford the rooms and restaurants yet act as if they own the place, the crowd is very obnoxious, the hotel tries too hard
Review is based on multiple visits to restaurants, clubs, casino etc:
Next time I'll definitely be staying at the Wynn rather than at the Venetian. Every little detail about this place is awesome. The service personnel was very well trained in every outlet of this place. All food, all services we received were absolutely top notch.
I can only assume this also translates into an excellent hotel/rooms and spa, which is why on my next visit to Vegas I'll be a guest at the Wynn.
The Wynn is a classy joint. Go there with someone to impress them. The ambiance is great, the rooms have giant floor-to-ceiling windows, the staff is friendly and the restaurants are phenomenal - at least the fine ones are.
First off, the staff is VERY friendly. Especially the guy who brought my girlfriend and I breakfast every morning. He asked how my stay was while he set the little table in the room. This guy had experience. From his movements to his small talk, he knew "service."
Second, the fine dining is great. Alex is a terrific CLASSY and EXPENSIVE restaurant. Yet, the Wynn has one all-night diner but its menu becomes severely limited late at night. It sucked. So, their fine dining is great, but their drunk munchies blow.
Third, the cocktail waitresses are hot! 'Nuff said. If you're playin' slots, they'll come by and serve it up. They came by a few times, but not a TON.
Fourth, we saw La Reve - a phenomenal show - at the Wynn. I highly recommend it.
Fifth, it's Vegas baby! This was my first stay ever in Vegas so I don't have much to compare. My [college] friends have said that, if you're goin' with a group of dudes, get a cheap place and stay up all night. Don't waste your money on expensive tables and hotel amenities, spend it on booze and cheap tables. Thus, that's why I said this place is to impress someone and may not be the best for the dudes lookin' to party it up.
**** I Queue up in the registration line and sandwiched a Jackson between my credit card and ID http://www.frontdeskti... ****
Concierge: No need to tip we are very full and won't be able to upgrade you?
Rhett: No problem, I'm sure my confirmed room will be great. But thanks for your honesty.
Concierge: Let see... oh no...
Rhett: Is everything okay?
Concierge: we are out of double-bed rooms, but I can get you a single with a wait-listed roll-away.
Rhett: Wait a minute... You mean to tell me you are out of double bed rooms which I've paid a deposit on and confirmed reservation this morning; BUT you have a single with a wait-listed roll away?!?!
Concierge: yes
Rhett: You serious, a wait-listed roll away?!?!
Concierge: yes, it's a very comfortable roll-away and is an upgraded view of the strip...
Rhett: Have you personally slept in your wait-listed roll-away and can you attest to its posturepedicness?
Concierge: No but I hear...
Rhett: You have to be joking? What happens if the roll-away doesn't become available, my guests have to sleep on your 5-star establishment floor?
Concierge: well...
Rhett: So, what you're trying to say is... YOU overbooked me and it's now my problem?
Concierge: Well... we just don't have anything available with two beds.
Rhett: I'm more than happy to take a 3 bedroom apt.
Concierge: We can't do that...
Rhett: So... Steve's answer to [and I sternly pointed] your "lack of service and professionalism" is schtupping me after I schlepped 265 miles to get here?
Concierge: well we can't upgrade you to an apt. suite
Rhett: Well, you sure as hell can't downgrade me to a single and schtup me with a roll-away that I might possibly never even see. Can I speak with your manager?
Concierge: One minute please....
----------------Ten minutes later w/ no manager present-------------------
Concierge: Just your luck, our best double just opened up and it's an upgraded suite with a direct view of the golf course and pool.
Rhett: [oh duh! just your luck I didn't damage my dice tossing hand on ya-face!]
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The overall stay and service after the initial check-in was superb! The tower suite's have their own separate concierge and are way nicer than the concierge at the main registration area [as noted above]. From draperies to the marble and mosaic floors to the waterfalls and natural light to the restaurants and clubs; The Wynn is the nicest hotel in Vegas.
The room was very nice, very spacious, and the view was amazing. Plasma screen TV's in the living room and the bathroom. Jet spa bathtub, electric curtains, and a breathtaking view; the view was directly over the Wynn's golf course and pool. Sooo good! [view: http://www.yelp.com/bi... ]
The service was exceptionally perfect (with exception to initial registration). Every time we needed something the staff happily obliged. "Would you like some water?" "Would you like me to call you and your guests a private driver?" My name was quickly memorized among the staff I think from the stern finger pointing I gave out earlier. Sooo good!
One big problem with the tower suites are the lack of Ice machines. I guess it's faux pas to have a green glowing "ICE/Vending" sign throughout the Wynn's opulent halls. Don't worry though; we Vegas Hillbilly'd the joint with our many requests to room service for huge "Chaucers" of ice to chill our 30-pack of Bud Light, Jaeger, Sparks, and a magnum of Cook's sparkling wine. Sooo good!
Obviously the pools are the places to be at when it's 110+ degrees outside. And yes, that magnum of Cook's with OJ was our giggle juice of choice. Luckily we were able to enjoy one of the highly posh and classy cabanas at Encore's European Pool (adult 21 and over pool) thanks to my friend's hookup. The cabanas are fully stocked with food and drinks, TV's, air conditioning, couches, a safe, and an around the clock hostess. I am now and forever a high-brow pool patron. Damn! But, sooo good!
While I'm not a big club aficionado, I must admit the clubs at the Wynn are my favorite anywhere. I've never been to XS but I can at least vouch for Tryst and their classy indoor/outdoor beautiful flow. True story, while I was checking into the hotel, my friends who were waiting for me next to the XS line overheard a girl crying on the phone to her mom about how the XS staff kicked her out and took her ID for hitting a bouncer. She continued to scream and cry on the phone and said to her mom "and I'm not even drunk yet". Sooo good!
-5 stars for rude and unprofessional client service.
+5 stars for making it up and then some.
Only two new things to add:
1. At the European pool, you can't sit in a chair by the pool unless you've paid hundreds of dollars (depending on the day) for the "lily pads" or "pool beds." No one who had reserved them arrived at the pool until noon or later. If i'm there at 9am and want to sit near the pool, there ought to be at least a few chairs available. Lame
2. Apparently, in these times of recession, the Wynn upgraded their well drinks for gamblers. There's nothing like sitting on a penny slot machine drinking Belvedere on the rocks at 1 in the afternoon! Ah, Vegas, when shall I return? =)
1 Previous Review: Show all »
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5/25/2009
Have stayed here 5 times or so. I will say that the quality has gone down a bit/not been maintained.… Read more »
LOVE this hotel. It's so new, grand, and just fabulous. The only thing I don't like is that it's pretty far at the end of the strip. Walking to the middle is kind of a long trek. The pool is awesome too, great music, and the service is excellent.
I have nothing bad to say about this hotel.
We didn't stay here, but visited the lobby and shops. The lobby is beautiful. If you like flowers and plants, the garden area in the casino/lobby area is great. The curved escalator by Parasols is great! We walked the shops and then had coffee and dessert at Le Cafe at the end of the shopping area. We sat outside on the balcony that over looks some of the water and a waterfall. It was lovely. It was chilly being near all the water and there were heaters outside which was nice.
The gambling area is nice and we spent very little time there. We did win at some of the slots, so that was our cue to take the winnings and run!
The valet took a long time to get our car compared to every other hotel we went to. I was surprised. Other hotels that were just as big got our car in under 5 minutes. At the Wynn we waited over 10-15 minutes.
In between a 4 and 4.5
The last time I was in Vegas was several years ago when they were BUILDING the Wynn, so it I suppose it's only fitting that my first visit after a 4+ year hiatus be at the hotel that wasn't even open when I was here last. It's almost as if they had built the hotel for me and my first visit was long overdue. But that's just wishful thinking.
The Wynn being one of Vegas' more recent hotels, there are a few aspects of the hotel that follow an architectural pattern with some of the other newer hotels. Take the parking garage for example. Instead of parking garages where you go round and round as you ascend multiple levels of parking, the ramp to climb each level is on the exterior of the structure so the interior resembles more that of a supermarket parking lot. Why I'm spending so much time talking about the parking structure I have no idea.
Walking into the casino.... Oh look, slot machines! Poker tables! Scantily clad cocktail waitresses! All these (and more) you will find in just about any casino, old or new, in Las Vegas. *sigh* What a life....
My friend was able to score an upgrade up to the 52nd floor. Yes, you heard me... FIFTY TWO. All 3 of our rooms had great views. The room I was in specifically had a view of the strip, and while the other 2 rooms were on the other side of the hotel, their room were overlooking a golf course. The rooms were standard: bed, sofa and ottoman, wall-mounted flat screen TV, desk with a video phone and fax machine, and books and booklets detailing the room and resort amenities. The bathroom had separate shower and bathtub, dual sinks with a vanity in between, a small wall TV, and a segregated toilet with a phone. Hey, it solves the problem of answering the phone call while you're seated on the throne. I'm just saying.
I don't have to tell you that the hotel overall is just gorgeous. The theme of the brown and gold exterior of the hotel seamlessly transports itself to the color scheme inside. The layout of the casino and surrounding areas is not complicated to navigate and makes everything seem easily accessible. All of the dealers I dealt with were nice, patient and courteous, except for maybe the late late hours when they're not as talkative and would probably prefer being in bed instead of handing out winnings at the craps tables. Yes, I found my new poison of choice at the casino: craps. I never understood the game up until this trip when a couple of my friends explained a few basics and I experienced some beginner's luck. One session I had started with $30 and within an hour, I had quadrupled my money.
We did have a chance to experience any of the fine restaurants here at the Wynn, which include Mario Batali's Bartolotta or Daniel Boulud Brasserie. We did however eat at their buffet for brunch for one of our meals (review to come).
Would I stay here again? Well, not unless I scored some sort of deal or promo (which my friend did) or we were in a larger group, like we were, bringing down the room cost for everybody.
This hotel is to MGM what Nordstrom is to JC Penney.
The customer service at this hotel completely exceeded everything I have ever experienced throughout my years of Vegas visits. I was very appreciative for the attention the staff gave us, and the tenacity in which they behaved in order to fulfill our room services, clean ups, and minor requests were simply amazing.
You can rest assured that Steve Wynn didn't put his signature on that project for nothing... and I'm sure glad the hotel staff acknowledges that.
Everything is perfect!
First of all, the hotel is gorgeous, inside and outside, great mix of modern and luxurious styling. The room was amazing, high ceilings, beautiful view, dream bathroom, big plasma TV (and a small in the bathroom).
People say that the room you get in Vegas doesn't matter because you wont be spending any time there, we did everything there is to do in Vegas, the room/hotel is very important ;)
Staff is great, everyone from front desk to bell boy to housekeeping to the dealers.... by the way, compared to all the other hotels the staff is way better looking here.
Being in such a nice hotel, you not only feel like a high roller, but you become one too!
Finally, my apologies to housekeeping and the table dealers for me and my friends and thank you for tolerating our drunken state.
Yes, it's beautiful. Yes, the rooms are clean. Yes, the pool is awesome and the pina coladas taste like heaven.
But the logistics were less than perfect...
1. We booked two rooms through http://Expedia.com to have double beds. Expedia sends over the reservation to Wynn as 2 king rooms.
2. Wynn was 130% booked for the night and there were absolutely no rooms with double beds.
3. They give us king rooms with the promise of a roll-away double bed.
4. The king rooms were smoking when we requested non-smoking.
5. They transfer us to non-smoking king rooms and now the key cards don't work.
6. The roll-away arrives and it's a TWIN bed. Not a double as promised by the Registration desk.
7. We were told that we're on the priority list for a double the next night.
8. We double check about the priority list with another employee and only 1 room was on the list.
9. The next day, Wynn still has no double rooms.
10. Did any employee really care? Not really.
Oh yea, unlike other hotels that give you VIP access to the clubs inside their casino, staying at the Wynn doesn't provide you access to Tryst. Actually, staying at the Wynn doesn't even provide you a shorter line at the buffet!
Stay at the Venetian/Palazzo instead. The rooms are bigger there.
