Wheel Works

 

3

25

Rainbow B.

San Jose, CA

Err.  I'd give it a zero star if I could--  this place has to be the worse.  I went there after I had shipped my car back from out of state.  It was making this weird noise...  and I had taken it to wheel works on tully out of convenience.  They really had me going.  They changed out my wheel barring.  OK done deal-- the noise somewhat subsided.  A little later it came back.  They have some ridiculous warranty.  UNDER 6 months AND under 3000 miles.  Doesn't the average driver drive 1000 in one month??  YEA---  GRRR.  So apparently, my wheel barring was messed up again.  A little car info- wheel barrings don't really need changing all that often.  It's supposed to last 100,000 miles.  YEa, ok, MAYBE i was due for one.  BUT a second one in 4000 miles, and at 5 months?!!!  Freakin fishy if you ask me.  To top that off the guy was trying to tell me my belts needed changing, and my tires, and my breaks. "totaling to a 1,300 job"  OMFG.  That's expensive--- and it was FALSE.  I took it to a trusty mechanic to have it told to me TRUTHFULLY.  Anyways, so I had to pay another 350 for another wheel barring that till this day, I didn't even know I had to change in the first place.  Luckily, he said "we'll bite the cost for the part" and I ended up paying like 150-200 for labor.  Because i was 1000 miles over the warranty.  Never coming here again.  AND I would definitely boycott this spot if I had time to do it.  GRRR.

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