On a mobile device? Try our mobile site, optimized for faster browsing.
Great location and very nice rooms, a tad small, but sumptuous, sparkling clean and quiet.
Their Portland epicenter location gives this historic feeling hotel very high marks,and it has a boutique feel. For quality and service, this hotel is only trumped by the De Luxe.
People thought this was:
Useful (1)
Funny (1)
Cool (1)
It's been a long long time since I stayed at a Westin but have to say this Portland version pretty much rocked. I seriously didn't expect much but boy was our room pretty damn "pimp". Cheers to you Westin for your double headed shower heads and to your king size beds. Because after a night of drinking and sharing a bed with another dude. A double headed shower helps to wash the sin off!!!!!!!!! :O
People thought this was:
Useful (8)
Funny (9)
Cool (7)
Damn fine location near downtown or the Pearl with a hella-awesome shower.
It's a hotel, what kind of review are you expecting?
Bed, yes. Mini-bar, yes.
People thought this was:
Funny (2)
Cool (2)
The Heavenly Bed makes it a great place to go to get some great sleep. It's a small, quiet, good place to get work done during the day as well.
This is my favorite small downtown Portland hotel, it's not really a boutique hotel, but not a Westin Grand either - and that's a good thing! Compared with the 500 Westin's in San Francisco, for instance, this hotel just does its job, does it well, and lets you do whatever it is you came for - as opposed to pushing an "experience".
Good Surprises:
- The dedicated Starwood Pref. Guest floors are nice.
- So quiet inside, it's a pleasure to relax.
- Affordable mini-bar services... $2 soda for instance.
- Excellent price point when compared to other West coast Westin/W-Hotel's
- Lots of seasonal deals, corporate leisure discounts, etc. that improve the value
- Valets are professional, courteous, and treat your vehicle as you'd treat your own: they offered to keep my vehicle out front if I'd be needing it again soon, for instance.
Less-than-cool:
- Valet parking is $29... feels a little overpriced compared to some of the others in the area, but better than SFO and SEA prices so I guess it does make sense.
- Only wish that Portland's no sales tax also meant no tourist/hotel tax! Occupancy tax is something silly like 12.5%.
Note:
If you need Internet access, save yourself $13 and just enjoy an espresso at the excellent Portland Coffee House on the corner of Alder and Broadway... free wifi.
People thought this was:
Useful (1)
Funny (1)
Cool (1)
I just love my heavenly bed. This one did not disappoint.
Boutique hotel, quiet, clean. Good service. No problems that have been reported by previous yelpers. The price point was great. Had a couple drinks at the Daily Grill one late afternoon after a day of walking around. Oh soooo nice.
The shower and tub were just fine. Great water pressure on the double head shower, always appreciated in a hotel setting.
The rooms are small, but the hotel is older with a nice remodel job. Unless you weigh a couple tons, it's just fine - but hey! Time to get flat screen monitors!
People thought this was:
Useful (1)
Cool (1)
Stayed here for three nights on the last leg of our trip back to the mainland where we tried to do too many things in too little time.
After the Westin in Seattle sucking so much, I was seriously considering canceling this one and looking for a different hotel, but laziness won out.
This was a small-ish Westin and ended up being just fine. It was for the most part clean, and it was nice and quiet. Although I was a little bit disappointed to find that all the towels were tattered and one had a two foot long tear.
The staff were great. One of the ladies at the front desk even let me into their super secret back room to use the shredder after my mother in law delivered to me a zip lock bag full of "Important Documents" which included such gems as the stub from my husband's social security card (with the SSN penciled on it, of course) and a 1985 brochure about vaccinations (it did say "Important Information" on it), along with all of his childhood vaccine records!
People thought this was:
Useful (1)
Cool (1)
(3.5 Stars)
Spent only one night here, and a brief one at that, but enjoyed this place. Has a distinct boutique feel for a Westin, at least in the common areas. Rooms are more standard, but still nice enough. Good spot.
Star scoring scale:
5 = Spectacular
4 = Better than average, really enjoyed it
3 = Average, don't regret it
2 = Disappointing
1 = Abysmal
People thought this was:
Useful (2)
Whenever my wife and I travel, we stay at Starwood properties. I've got to say, this was the 1st disappointment we've had in all of our travels.
The only reason it is getting 3 stars, is the friendly service down at the front desk. Adam the concierge and Nick the bell hop were extremely friendly and helpful. If not for them, I'd be dropping the one or two star.
For starters, the room smelled like moth balls!!! Nasty. Next, all of our bath items (lotion, shampoo, conditioner, soap) were all already open! Gross. Finally, there were only 2 elevators for a 19 story hotel! Can you say, wait at least 5 minutes any time you want to leave the room!!!
When we come back, because there are no other Starwood hotels in the city, we will not be staying in one. Bummer.
Starwood, Portland is on the up. When are you opening up a W????
People thought this was:
Useful (2)
Cool (1)
Yes, yes the bed's are wonderful and the room was clean and lovely.
I also like the tea selection that was complimentary in the room (I was sick at the time and needed fluids. Do as mom always said when it comes to get better.) The double shower head was exciting but I did not take advantage since I was running late for work.
Room service breakfast was also good but there is a huge proportion discrepancy between the continental breakfast and a full breakfast. Next time I think I will go off the kids menu.
DOWNSIDE: We had a reservation for a suite and somehow got magically down graded (wtf?) between when we call to double check on the reservation at 10:30 am and arriving at 11pm.
People thought this was:
Useful (1)
Funny (1)
Cool (1)
Cozy little hotel in the heart of Portland. If you're looking for size or impact, this probably isn't the place for you. If you want a pretty decent location and good service then this place is not too bad.
The lobby and waiting area are tiny - kinda like them boutique hotels. It's kind of a refreshing change for Westin. The service was very good all around. The desk, bell, wait, etc, all pretty good. No big complaints.
My room was pretty small but the price was reasonable so I couldn't complain.
People thought this was:
Useful (1)
Funny (1)
Cool (1)
This is a gorgeous hotel in a prime spot in Portland- walkable to many things (including Voo-doo donuts! hahahah).
My job sent me here to do some recruiting, and I enjoyed my stay completely! The beds were super comfy and the bathroom very spacious and they had a great tub (which i used!) Also, they are attached to the Daily Grill so I had a good breakfast before the job fair.
The Westin also has a "decrompressing" 2 hour thing with tea and chocolate- I didn't participate but it was very cute :D
I also saw a few nationally known reporters in the lobby schmoozing it up which was sa-weet.
If I could drop $$$ whenever I traveled, I'd def consider the Westin as a place to stay always.
I've stayed at better Westin's. This one needs a major upgrade, but as always, the Heavenly bed was heavenly and the bathroom quite spacious. Also, their Heavenly crib is cute as can be and comes with a matching throw rug. They also provide a high chair and stroller for free, so the four stars are for the great baby free stuff!
We also enjoyed the cozy fireplace room with a glass of wine and Scrabble. Overall a good experience and a decent internet rate of $159/night.
People thought this was:
Useful (1)
Funny (1)
We've stayed at the Westin twice now, and have really enjoyed our stay both times.
The staff is consistently attentive and friendly while maintaining the utmost professionalism and the decor is updated and sleek, yet homey. Of course, the Heavenly beds are amazingly comfortable, and with this most recent stay we really liked the Heavenly showerhead (a dual showerhead) as well.
I'd recommend the Westin for anyone staying in downtown Portland. It is centrally located and you can amuse yourself just walking out from your hotel to explore the city.
People thought this was:
Useful (1)
Cool (1)
This was the first time at this Westin for my wife and I. The staff was great and wanted nothing more than to make our stay as enjoyable as possible.
The room itself was nothing special, adequate sized for two people and enough space on the floor to wrap a wedding gift if you wait until the last minute like us. Be careful of the bottled water they place on the desk. While these are complimentary at some hotels, they cost $4.00 at the Westin. The Heavenly bed was beyond comfortable just as advertised and the pillows even more so. I would have loved to have smuggled a few back home.
The bathroom was great with a large shower and separate tub. Even after about 40 minutes of combined showers, the mirror never fogged up. Pretty impressive.
And as others have mentioned, while the valet guys were top notch, $29 is pretty steep for parking.
P.S. If the late night room service menu doesn't cut it for you, there is a Pita Pit a couple minutes away. When you walk out the front door of the hotel, go left for 2 blocks and then right 1 block. Great food and great service even at 2am
People thought this was:
Useful (1)
Funny (1)
Cool (1)
I've stayed at the Westin twice, with different experiences.
The first visit was with my wife and two kids, using one of their "family discounts" for a long weekend. This was in April, 2006. Our room (two double beds) was much too small for a family, and fairly outdated. The chairs in the room were uncomfortable. I had a feeling it would be much better for business travel.
So, in March, 2007, I tried it again -- traveling by myself for business purposes. I had a king bed room, on the corner of the building, and it was marvelous! The room was much more modern than my previous stay, and more spacious. The view was great. I only stayed one night, but it was very enjoyable.
So, I'd recommend this highly for business travel or small traveling parties, but not for families.
Couple more things:
* Parking fees are way too high, but that's downtown Portland for you.
* On both stays, the staff was very helpful -- especially the bell hops and valets.
* Location is great. Portland's downtown isn't huge, and you can get where you're going pretty quickly from here. It's only about 10 minutes by car to the zoo, for example.
People thought this was:
Useful (2)
Cool (1)
Hubby and I are in Portland meeting up with friends who are running in the Hood to Coast event. The city is totally booked. Luckily, I planned early and secured a room via Skoosh.com at $184/night. Still pricier than I'd like, but hey it's a 5-star hotel with superb downtown location so what can I do?
Bed is awesome-- super comfy. Bathroom totally rocks with a tub AND a separate shower (with DOUBLE shower heads-- how over the top is that?). TV could use a few more channels but whatever.
There's 24-hr access to the fitness room and business center (didn't check out either) plus 24-7 room service. Staff seem pleasant although the front desk had trouble finding my frequent flyer number-- really annoying. Also, I booked the res in my name and paid with my card, but the hotel insisted on putting the information as Ms. John E*. Hello, I don't have the same last name. Major pet peeve. Finally, we waited 15 minutes for the car even though I called ahead and gave them a time when we'd be down. Took off a star for sub-par service.
Other than that, my gripes are typical for the high-end hotels. They're blatantly greedy. Seriously, I'm already forking over almost $200!
1. No free local calls
2. Wifi costs $10 per 24 hours
3. Parking is $25/night
For another data point, Red Roof and La Quinta don't charge squat for the above amenities. Of course, their beds aren't nearly as heavenly...
People thought this was:
Useful (1)
Cool (1)
I've stayed at this hotel three separate times. It's okay, but nothing exceptional (especially when you consider the price - this last time was $291/night w/tax). The rooms are a little small and I don't like the design -- too many bright colors on the walls and in the hallway. The bed is very good - like all Westins. They did a nice job with the bathrooms, too. I've always had a room with a separate shower and bath, although I'm not sure all rooms have this. The lobby is a bit of a dissapointment - very small with no bar. There is a Daily Grill restaurant connected to the lobby, which I guess serves as the bar, but it doesn't really cut it for me.
I'll probably come back next time I'm here for business, but if they brought a W to town (also Starwood) I would stay there without a second thought.
People thought this was:
Useful (1)
I know I can't eat flowers, but when my room service food came with pretty flowers in a little vase, it made my day. That's what I call "service." The room was very spacious and had stylish decor. Oh, I loved the bathroom with a big window overlooking the city. Though it was mystery to me why they put their complimentary coffee&tea in the bathroom. I'm in love with the Heavenly Bed. It makes me not want to sleep in any other hotel beds. $30 for parking seems a bit overpriced.
Great service with a genuine smile! The staffers took care of us from the moment we got to the hotel to the time that we left. The bellboys and doormen were quite informative and always very helpful. Room service was delicious! I've always had problems with room service at hotels - but my laziness prevented me from leaving my room and thus was forced to order a juicy hamburger - filled me up for the whole day! Ohhh and the rooms were quite lovely too as were the woman loving bathrooms. *sigh* If I only had that big and nice of a bathroom at home. Maybe I'll just permanently move to the Westin at Portland - yeah!
46 reviews
80 reviews
11 reviews
39 reviews
23 reviews