WatchCare

 

9

58

Marvy A.

San Jose, CA

I needed a "quick fix" so we stopped here as we drove down Stevens Creek.  We were in and out within 10 minutes of arriving!  Paid $8.95 to have my battery replace...now I'll never be late for anything again!  Ha!

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0

6

Fuente T.

San Francisco, CA

This WatchCare store in Santa Clara does okay job with replacing batteries in battery-operated quartz watches.  However, when I took in one of the world time Seiko watch to this shop the other day for battery replacement, they screwed up the quartz part and it no longer functioned correctly, i.e. the needle in world time mode no longer pointed at corresponding city names on the bezel with what the digital read-out said, and the needle in fact was now off by a few millimeters.  I brought back the watch and asked them just what happened, the guy at the shop did not even touch the watch, much less looked at it, and said it is probably broken because it's old.  The guy was rather rude and was completely unhelpful and unsympathetic.  Probably they should set up a big sign at the front of the shop that says "We will replace the battery in your watch, but we cannot take any responsibility if something goes wrong and breaks your watch as result." or something to that effect.  For a shop supposedly specializing in watch repairs, the guy didn't even want to take the watch in for repair and gave me a number to call at Seiko instead.  Weird.  So, I would not trust this shop for anything other than simple battery replacement on inexpensive watches.  Any watch that you care about great deal, I would not trust it with this store.

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