Walmart Supercenter

    Claimed
    $$ Department Stores, Grocery
    Closed6:00 AM - 11:00 PM

    Review Highlights

    Location & Hours

    Mon

    • 6:00 AM - 11:00 PM

    Tue

    • 6:00 AM - 11:00 PM

    Wed

    • 6:00 AM - 11:00 PM

    Thu

    • 6:00 AM - 11:00 PM

    Closed now

    Fri

    • 6:00 AM - 11:00 PM

    Sat

    • 6:00 AM - 11:00 PM

    Sun

    • 6:00 AM - 11:00 PM

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    64 reviews

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    • Photo of Noel L.
      Noel L.
      Charlotte, NC
      475
      105
      134
      Feb 13, 2015

      This store is much nicer than the one on independence blvd.

      I came here after striking out trying to find a space heater at the Independence location.

      I asked a store employee who was gracious to lead me to the correct section. She told me i would be lucky if they had them because they have already started putting box fans out. (In the DEAD OF WINTER...FEB.)

      Needless to say Walmart struck out twice with me in one night.

      Get it together Wally World.

      The plus side to this Wal Mart is that the shoppers are a slightly different calibre than the ones on Independence. ... you dont feel like you are gonna get shot here.

      Once again, empty handed at the slum lord of cheap retail.

      Helpful 3
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    • Photo of Chris P.
      Chris P.
      Orlando, FL
      15
      4
      Feb 18, 2024

      I ordered tires at the end of December. A month later they were still "delayed," according to the Walmart app. I called customer service and after speaking with a nice lady, I made the decision to cancel the order and purchase tires elsewhere. My truck needed tires badly and I couldn't wait any longer. Yesterday, I noticed the money never got credited back to my credit card. I review my purchase history on the app and it tells me they were picked up on January 22nd! I called customer service again and was told to go down to the Walmart Auto Care Center. This morning I headed over there and from the start everyone was rude. The first man I spoke with (a tall older African American male) started interrupting me from the beginning. Eventually, he called a manager over. Her name was Vonya, a shorter African American female. She was not necessarily rude, but she was very dismissive. Finally, I am told they can not help me and gave me a number to another customer service. While I am at the store I call the number, only to be told the store has to refund me my money. I inform them that I am at the store, and the store claims walmart.com customer service has to do it. So I give Ms. Vonya my phone to talk to customer service. Ms. Vonya gave my phone back after a few minutes of speaking with customer service. Customer Service the proceeds to tell me I have to contact my bank and dispute the charge. I got pretty upset and used some choice words, while asking to speak to her manager. Her manager then refunds my money, or at least claims I will see it on my credit card statement within 10 business days. We will see.

      I give the store 1 star because of their attitudes. They acted like they were doing me some sort of favor. I am pretty sure someone at that store stole those tires. Why wouldn't they require an ID for someone to pick up items, especially ones that cost hundreds of dollars? I give their customer service zero stars, except for the manager. He was the ONLY person who was any help at all.

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    • Photo of Bruce K.
      Bruce K.
      Charlotte, NC
      2142
      21749
      57340
      Apr 12, 2023

      Two things I needed today and was passing by this Walmart. They had one (windshield washer fluid) and not the other (cat litter).

      Otherwise, the store seemed to be in good condition. I didn't spot trash on the floor and while they've converted most of the registers to self-checkout, there was not a queue on an early Sunday afternoon.

      I've been to worse Walmarts and good ones. This one could have been better.

      [Review 19528 overall - 3423 in North Carolina - 498 of 2023.]

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    • Photo of Stephen R.
      Stephen R.
      Charlotte, NC
      0
      6
      Feb 23, 2024

      Walmart Plus customer service is pathetic. My package never arrived in the mailroom and it was supposed to be delivered to my front door. They would not refund me and I now have to dispute the charge with my bank. I'm dropping my plus membership and will NEVER SPEND ANOTHER PENNY AT WALMART ever again.

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    • Photo of Jennifer E.
      Jennifer E.
      Charlotte, NC
      26
      226
      1645
      May 17, 2023
      5 check-ins

      This walmart is the one I usually go to since it's so close to my house. I came at 10 am and was pleasantly surprised at how empty it was, and parking was easy since there were not that many people. This location has been going through some renovations so I did spend a lot more time in the store than I thought, just simply due to the fact that things have been changed around and not in their normal spot. The remodeling Is making the store look nicer, and the women's fitting rooms look much better than they previously did. There is a lot more space and more options in the clothing department. The front restrooms are unavailable, so you do have to use the restrooms in the back of the store. I'm not sure if it was because I went to the store early, but the vitamin section was completely empty, unfortunately. I did see a lot of workers stacking shelves, so maybe they just hadn't gotten to that section yet. I feel like overall, this location is getting a great makeover, and everything, including signs, is much easier to read and locate. They still have a lot of the same thing except everything is moved around. I will definitely continue coming to this walmart and especially now that their selection is starting to grow.

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    • Photo of Jay B.
      Jay B.
      Oxford, GA
      3
      287
      133
      Nov 23, 2023

      Now the store was a nice size to be in the cut. Now the do have a good parking lot but it does get full. People come here instead of independence and I don't blame them. The store stays pretty stock when I do need to come in here. The self checkout is a life saver here the cashiers are slow

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    • Photo of Andrea S.
      Andrea S.
      Columbia, MD
      36
      13
      Dec 9, 2023
      Updated review

      I'm going to try and post this review again on outstanding pharmacy tech at the Walmart superstore on Galleria Boulevard Pharmacy in Matthews North Carolina. Her name is Amaya . She was gracefully professional, and helped me when I called in to get a prescription that was much needed but at a high cost...! My health insurance sucks! So sad to work in health field and be on the worst side of receiving care when it comes to you. The employee who extends the care to the community...However, Amaya was very patient on the phone...She didn't get annoyed with my hesitation. I was a little overwhelmed with the pricing I was quoted I tried to use whatever discount card, Good RX, and anything else to bring the cost down ...After having to call back a few times and still receiving Amaya on the other end, she assisted me with a few questions and Rx card (GoodRx) After she ran the card she came across a price I could afford and I was able to pick up the prescription!!! I thank her so much for her patience because in this day and age it is so needed and not too many people offer it! So happy holidays to you Amaya for being an outstanding employee, and thank you, Walmart for hiring such Personality as hers!

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      Oct 7, 2023Previous review
      Jun 25, 2023Previous review
      Mar 26, 2023Previous review
    • Photo of Peter F.
      Peter F.
      Charlotte, NC
      0
      4
      4
      Jun 23, 2023

      Front men restroom not clean I ask them about it they do nothing Back restroom are closed

      I told one of the staffs about men's MESSY & DIRTY restroom but they did nothing after I waited for 30 minutes. ‍
      I told one of the staffs about men's MESSY & DIRTY restroom but they did nothing after I waited for 30 minutes. ‍
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    • Photo of Eric H.
      Eric H.
      Concord, NC
      3
      11
      2
      Aug 3, 2021
      Updated review

      Cannot be more disappointed in a Walmart store.

      The produce is never stocked and if it is the quality is terrible, smashed or rotten.

      I've asked the staff and they've said either it's the fact their understaffed or there are lazy workers. And neither it surprising.

      Trying to buy retail items is a risk since they never have items stocked.

      In regards to management it leaves a lot to be desired.

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      Apr 20, 2021Previous review
    • Photo of Kevin M.
      Kevin M.
      Matthews, NC
      34
      306
      2323
      Jun 27, 2021
      Updated review

      Open up the registers.... My gosh every register is scan by customer . Employees standing around while lines are long .. again . OPEN UP THE REGISTERS

      Helpful 1
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      Mar 25, 2017Previous review
    • Photo of Robert A.
      Robert A.
      Charlotte, NC
      0
      31
      Nov 17, 2022

      Ok, it's Walmart, and I almost didn't leave a review because everyone knows Walmart employees are rude. The chic in electronics and the chic working the self check-out are prime examples of why Walmart has such a bad reputation for customer service. I can't remember the last time there has been someone working in Fabrics to cut fabric for me -- the last time I was almost ready to cut it myself and leave the store and call the manager and say I would come back & pay for it when there is someone to help me. And it doesn't just stop at low-level employees. A former Walmart manager was working at the World Market in Cotswold when my daughter got a job there. *Before* she was hired she made it *clear* to the manager that she already had a vacation planned for a certain week. When she was hired and the week approached she reminded him of what she said. He said something like "I hope asking off doesn't happen all the time." My daughter gave her 2 week notice immediately. My daughter got employee of the week at a previous job and now is working on her PhD. So by being a Walmart-quality manager, he lost a great employee.

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