Vincent’s Custom Tailor Shop

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  • 5811 Grove Ave
    Richmond, VA 23226
    Near West End, Three Chopt
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  • Phone number (804) 288-9127
  • Sophie W. said "PestNow was formerly known as Superior Pest Management. Here is a copy of the email I sent to the company. I feel it also serves as a good review. I wanted to take the time to express my satisfaction…" read more
  • Tawheed H. said "Not my usual cleaners but these folks went above and beyond in trying to get an emergency cleaning on a suit I needed for a wedding that day." read more

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  • 4.0 star rating
    11/30/2012

    I have had nothing but good experiences here. There is an older man I assume is the owner, and he is blunt, but his assessments are spot-on, which is what you want from a tailor: Don't flatter me, just make it fit. The younger people who have helped me do not convey the same sense of assurance; they seem more concerned with making me happy than making things fit. I'm torn on this. I am more comfortable in the moment with the young fitters, but in the long run I am more comfortable with the older guy who tells me I'm fat.

  • 1.0 star rating
    3/24/2015

    Hands down the worst customer service I have ever had. As soon as I stepped out of the dressing room to look at myself in the mirror, to could figure out exactly what needed to be done the seamstress, without hesitation says, "Hurry up, I don't have all day". I almost left right there and then. I seriously could not believe how ill mannered and unprofessional this woman was. She then begins to argue me that she can't take in the strap, to make the dresser tighter, and as she proceeds to go about other pinning that didn't fix the problem - I said I was going to go somewhere else if she couldn't fix the actual problem, only then does she take in the strap. After that, she began to hem the dress and it was about an inch off the floor and without shoes! and asks me if I like it while she tries to stretch the dress down to the floor to make it appear as if it were the right length. I will never go back to this place and not to mention the shop is set up very oddly and makes you feel uncomfortable as soon as you step in. Not sure how this place even stays in business.

  • 2.0 star rating
    11/29/2012

    I went into this business today and the first thing I heard from an employee was "wow you waited until the last minute to come here."  That was very off-putting to me.  After getting past that and doing a fitting, they were much more professional.  However, the biggest drawback was that they were not real familiar or comfortable with tailoring a suit to slim fit.  They even expressed that they were not use to fitting a suit in such a manner.  So if you are looking for a more updated look, I would go elsewhere.  If you are simply looking for a simple business fit, I think these guys can get the job done.

  • 4.0 star rating
    4/9/2011
    First to Review

    This place is a little expensive for certain alterations on women's clothing, but they do a GREAT job, and they do it pretty quickly.

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From the business

Specialties

Vincent's Custom Tailor Shop proudly serves the Richmond, Va and surrounding areas. Come in for all your tailoring and custom alteration needs. We have proudly served the Richmond area for 25 years and strive for meeting all of our customer needs. Call us today.

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