VA Beauty Spa

I have been going to this place since it opened several years ago. At that time the staff were friendly and had good customer service. In the past 2 years maybe, under the new owner, this place has gone downhill. But I still went for whatever reason.

I was there 2 months ago and that has been my last visit. One of the ladies working on a pedicure started talking about what food she hates the most to her client. She said she hates Indian food because it smells. Up until then I was fine. I am Indian by origin and everyone has their own preference. There are some foods I dont like. No big deal. The problem was that she didn't stop there. She went on to say how Indian people smell, their clothes smell, their house smells. It got to the point of being borderline racist. She would have happily kept going if it wasnt for the lady (who was also the owner) working on my pedicure say something to her in their language that made her suddenly stop and glance at me. After that she giggled and continued on with her work not saying anything more. I felt very uncomfortable and decided this is definately not the place for me anymore.

In addition the owner who worked on my pedicure only applied 1 layer of nail polish and no top coat. It seemed she would prefer to spend her time working on manicures. Normally I would say something but I just wanted to get out of there. I went to another local nail salon and had them reapply the nail polish.

I came into VA Beaty spa after reading the wonderful reviews. I called within minutes of them opening and was greeted so kindly. I went in and met Tammy who did the best job on my nails, ever!! It was my first day off in nine days and it was so relaxing but I didn't want to leave. So as we finish up with my nails I asked if I could have a deluxe pedicure and Tammy quickly set me up to transition into a pedicure. Hands-down the absolute best pedicure I have ever had. I didn't feel rushed and I was so relaxed that I even wanted to doze off. The lady messaged my legs and feet for what felt like hours.

5/5 stars doesn't do this place justice!
I will be returning and this is my new place to pamper myself! I can't wait to go back next week.
They also have a reward system, where you can receive 15% off after 6 (I think) visits. THATS AWESOME

I will include pictures, because I am so proud of my nails and toes. Not to mention the MANY compliments I've received has been a great boost of confidence

They do some of the best acrylic sets around, I have never been dissatisfied leaving and have never regretted giving a gracious tip because of how wonderful they are. I have never tried their massages or waxing services but I have no doubt they are as great as the manicure/pedicure service.

All of the nail techs do great quality of work and are always very sweet.

The environment is usually quiet and soothing and i love that I can sit back and relax after a really long day at work.

I called a day ahead and made an appointment for 4 for mani/pedis, came at the time they said they could take all of us. They did not have enough people to work on even half of us at once. Because they were overbooked they rushed through pedis for two of us, They didn't tend to me until an hour after I arrived and then started the pedicure for the 4th person 30 minutes later. Basically dedicated one person to four of us and then one other woman worked around her to help with foot massages and to take off nail polish. During our appointments they started helping other people who came in instead of finishing our manicures. The color coats were not evenly applied, they did not use top coat and made my cuticles bleed as well. Nearly 4 hours at the salon for subpar work. Extremely unimpressed!

I am so happy with the fantastic job Tiffany did on my nails. I will be bragging about her for a long time. Perfect shape, length and especially the color! She knew what I wanted before asking. She said, she could just tell by the way I was looking through all of my nail color options. This color is made up of two of her very own separate colors. She's a genius! Thank you Tiffany!

Disappointed that salons like these continue to act like customer service doesn't matter. Jen the owner seemed to get an attitude whenever I told her to shave my nails width down and as you can see when I told her my nails were cloudy and in person it's more noticeable she said nothing. Took my hand and put clear gel on like two of fingers (obviously it's cloudy on more than those). She then told me the total. I paid and as I said my nails are cloudy she had someone standing behind me waiting to get in my seat. Customer service matters and the next time yo I can visibly see your work isn't good offer to do it better or offer a gift certificate. It is holiday season and I have to walk around with my nails looking like this because I only A lot two hours to waste on my nails! I have better things to do than sit in a nail salon but would have appreciated good customer service when you obviously made a mistake. Oh and forgot to mention there's excess acrylic under my nails and wasn't shaved off.

I have to say I've been getting my nails done a for a very long time and I'm very picky since I come from a Family of nail techs.
So I was skeptical at first when My friend told me about this place but after my first visit with Tiffany I was sold. She is such a gem, very nice and sweet get the job done and is very artistic when it comes to designs. They are my number one place to go to now!

If you guys go definitely ask for Tiffany!

Va Beauty Spa has done very well, with the new owner (Jenny) the place is very relaxing and well put together. The service is amazing and they're very respectful. Every time I go my nails get better and better! Jenny does a beautiful job on doing my acrylics and you can tell she enjoys doing her job. I totally recommend this place for anyone looking for a nice set for a good price. Definitely ask for a designs. They don't overprice and don't pressure you into other services they have like other nail salons do!

The same person has done my nails every time and the attention she pays to detail is just amazing. If you give her a complicated picture she can recreate it exactly. Would highly recommend!!

After calling to make an appointment and then waiting 20 mins after arrival to be seen, I should have known better and just left. I sat for 3 hours for a simple gel pedicure, fill with coffin shape, and 2 designs. I left with the gel pedicure, slanted almond shape, and no designs. This is all mainly because my nail tech doesn't understand English and no one was available to help translate the discussion. $78 dollars later and I'm more than disappointed in the time and money I wasted with this salon. Don't let it happen to you.