V Ferrante Oil

As a home owner with oil heat, I have contacted several companies in the area regarding services. This company in particular, offered reasonable prices with oil prices so I contacted them in the past. However, most recently I noticed V. Ferrante offered a summer special $99 heater clean out. I scheduled a date and time for someone to come out to my home. First of all the gentleman was late for the appointment and no one ever contacted me to advise anything, I had to call. When the guy finally came he completed the task but unfortunately broke something on the heater.

He asked if and when he could come out to fix the item, I advised two weeks from that day. In addition, I scheduled some other work to be completed since he had to come back anyway. So speed ahead two weeks later (today) I had an appointment @ 10 am and we are late again.....no call or anything. So I called the son, whom performed the work, no answer. I called the owner (Jimmy) which is the father. His response......oh I though u had an appointment in the afternoon? Huh are you kidding me. Finally reached out again to the son whom stated he was on another job and his Dad was suppose to contact me yesterday. Well I said no one called me and the communication with this company is unprofessional and terrible.

The bottom line is stay clear away from V. Ferrante oil company. I am not sure if someone will arrive today as scheduled. But this is the last time I will be utilizing their services. I did suggest this company to my co-workers but after this unfortunate situation that has all changed.

We started using this company after Patch Oil (we were long time customers) wasn't able to deliver to use. We've had no problems whatsoever. They delivered our oil, the owner came in and introduced himself, explain some things to us that Patch Oil never did. The 2nd time they came, he was friendly again and gave us a calendar. We are on our fourth delivery today and Jimmy and his staff is still personable as ever. Great service and great people. We will continue using their service.

i've been waiting for 2 days for an oil delivery with no answers why i haven't received my delivery.