US Post Office

The postal machine is never working or printer paper always out. Can we get these machines working so don't have to stand in line. A lot of nice people that work at this location and have at least 2 people at windows. Would be great to get more people at window but at least have 2 most places have 1 with 20 people in line.

Worst thing I can see when I buy something online is that they used the USPS. Guaranteed late and untraceable. Was waiting for a package all day ve ay that was the scheduled delivery date ( even says it now) but as usual...nothing!
When people complain about the inefficiency of government they are the first thing I think of. Stick to shipping letters and leave packages up to the professionals!

"Do Not Fold". Thank you to our USPS person ruining the Diploma. Could've left at front door instead of bending it and putting it in the mailbox. Ridiculous. Lazy. Troy 48085

A GREAT post office! First class personnel and wonderful service! The BEST! Anyone who doesn't like this place is mentally defective. Or a Biden voter. Or both!

"Ish" working in passports is very good and helpful. Thank you Ish for your great service.

Really sad that Troy post office is so penny pinching and thoughtless. I came in to mail a soft package ( after trying to return to store ) and needed six inches of adhesive tape to close it. Not only wouldn't they let me purchase six inches of tape but I had to buy a whole roll. What has this world come to? No one extends a helping hand to anyone anymore. I was told that tape was not in their budget and would affect overhead. REALLY!?! Shame on you City of Troy Postal. I bet if I went down the road to Clawson, they would have helped me. ugh

Best post office in town. Very very patient employees. They help my business a lot. Thank you so much.

Worst post office ever. Every single time I go, there is a minimum hour wait because it is incredibly understaffed and the employees are slow and rude. They even have a sign up that says "my boss told me to have a good day so I went home" which is ironic because there's only ever one employee. Last time I was here the older man helping me scoffed at me and told me I should have just used the self-help kiosk in the lobby, and basically said I waisted his time. In order to avoid that this time I tried to use the kiosk but it won't print out the shipping label anyway, so now I am waiting in line where u have been for 45 minutes. Rude staff, kiosk doesn't work, and the people who do work don't seem to care that the line is consistently an hour wait

This location is not our primary US Post Office where we have our PO Boxes. But it IS conveniently located along the routes that we frequently take and across the street from the medical facility where we see our primary care doctor. So we get by here quite often and have taken care of various mailing needs occasionally.

They offer longer hours with counter service than many other locations in the area including Saturdays. For a quick drop of anything that already has the proper amount of postage applied, there is a drive up drop box outside and separated from the main USPO traffic lanes.

Whenever I needed stamps or to weigh and apply postage to something, the staff I have dealt with have always been pleasant. And even if the line initially appears long, it moves along steadily and they seem to pay attention and open additional stations when needed. This is a full service location.

I really like this post office. It's big, clean and I usually don't have a problem here. Trust me, not all post offices are the same! They have passport services here, along with PO Boxes and even when there's a line, I usually haven't had to wait that long.

The only time I ever had a problem here was during a summer storm when parts of the area had lost power. Their credit card machine connections went down and unless you had cash, they couldn't help you. It's not their fault, but I had to go to another location.

Parking here is decent, and they also have a mailbox if you don't want to go inside. It's off to the side which makes it easier if you do need to go inside. Staff here has been pleasant, and they also have packing supplies for sale here along with a few greeting cards as well.