US Post Office

I'm giving this place 5 stars to try and offset the negative reviews that have been given by several people.
I don't agree with some people who give 1 star reviews for issues that a business doesn't really control...not open enough or no bathroom or a homeless guy panhandling out front.
This post office is in a classic building, fits well with downtown Ojai and has pleasant, helpful, friendly staff who, in my experience, try very hard to do their job.

A classic building houses this small classic post office on the corner, across the street from the arcade. It harkens back to small village post office days when locals picked up their mail and had a chat. There is usually a line, but it has all the mail supplies you need. Drop off your letters and take a walk in Libby Park, right behind the post office tower building.

I have all these packages suddenly not being delivered to my house. It says no place to leave package but how about the front porch. That's where my packages have always been left in the past. It seems the post has decided he will no longer deliver packages that do that fit in my mailbox. Is anyone else having this problem?

I'm in my driveway and along comes the postal truck. They drop off the mail and when I go to pick it up there is a pink note left behind for something I ordered that requires a signature. The note says "sorry we missed you while you're out." I am literally standing in my driveway for Gods sake and the carrier isn't making the slightest effort to have me sign for it. Does t even look my way to see if someone is home. Off he goes with my package in his truck.
Lazy, inconsiderate and hopeless with anything that requires more than looking straight ahead and trying to get home as fast as possible.
No stars here.

It's been 10 years and i still have the same issues with this same post office after all this time, they simply refuse to deliver packages to my front gate / door step if it does not fit in the mailbox.

I recently ordered a few jam glass bottles but when they arrived, the carrier refused to deliver the package, so they left a redelivery notice, i went online and submitted the redilivery form but was never updated.

So i called the corporate USPS office the next day and complained to them that i constantly have this issue and was trying to get an update on the redelivery, at which point they told me there's no info they can provide.

Not once did i receive an update on the redelivery, i didn't even know it was delivered until 2 days later when i went looking for it around the front gate.

When i did find the package, it was smashed like someone had either sat on it or stepped on it on purpose, considering the contents were nothing but glass, this is really bad.

Fortunately nothing was broken but the entire experience was just horrid, not to mention i had a package delivered that same day by Amazon Prime and they had zero issues delivering to my front gate, in acceptable condition (i.e not smashed)

After 10 years i'm tired of dealing with these lazy USPS employees, do your job!

Put on your disposable gloves, and bring the lysol. This place is filthy. It wouldn't be so bad, waiting for the endless conversations at the counter, if the management cared to at least scrape off the old muck inside on occasion.
From The Munster's level filthy cobwebs all over the exterior ceiling, to the grey-yellow-brown-smeared God-only-knows-what layered thick upon the doors, walls, counters and floors--your preservation instincts will have you holding your breath and wanting to pull everyone out for their own safety. Worried about Covid? -- hell, theres still swine flu and avian flu goo crawling about in that petri dish.
Ojai Business Center is far safer, and infinitely more expedient.

Loving visiting my local post office, these people who work here are great. Always a pleasure seeing them.

I am new in Ojai had bad experience with this lady name Nancy that is working here in Ojai Post Office she is so rude she dont know how to approach well.

I had paid for my PO Box through July 30, and I was not able to change billing information online so I had to call the customer service people to help me change it and even they couldn't. So then she said I should just cancel the PO Box and because I have paid through July I can re-open the same box by then with the correct credit card information online... she helped me cancel it right then.
When I went to the post office today, the 18th, the PO Box had already been closed and I have no more access to it. I was even told over the phone there will be a 10 day grace period after July 30th in case something happens and I'm not able to do it by then. So when I went into the post office today and see my PO Box is closed the lady at the counter couldn't have been meaner, un-kinder and non-caring, kept giving me the cold shoulder and whenever she did speak with me it was very aggressive. I'm honestly very shocked because the ladies in there have always been so nice to me and I have always had such a wonderful relationship with them. I don't know if they're overworked and under paid, I don't know if she had a really horrible day to begin with and I made it worse for her for some reason, but between the interactions online, on the phone, and with her today I am very disappointed and I will never open a PO Box with the post office again.

The Ojai Valley Post Office (only Post Office in the town) is currently not issuing drop off receipts for pre-paid insured shipping label customers due to covid. Instead, they are making customers leave all pre-paid packages behind the Post Office building at the shipping dock, (no employees around to oversee the packages, and no cameras), where they sit unsupervised for hours at a time. I've recently 2 lost parcels in the last month (I'm assuming stolen off the back of their porch), and USPS personnel at that branch couldn't care less. I've been using USPS to ship for my business for years, and never had 2 parcels go missing within such short dates with no information updated on the tracking service.

So today, I decided to try my luck again. I waited in line today and asked a lady nicely at the counter (Julie) for a drop-off receipt. I was berated for "walking past the signs" and it was insinuated that "I didn't know how to read", and she still refused. The only way I was able to get her to scan them in at the counter (and she STILL wasn't willing to give me a receipt for some reason) was by threatening to void all my pre-paid labels and have them re-make all labels for all my parcels right then and there, since their "leave it out back unsupervised" policy only applies to Prepaid labels. All other services are still offered at the counter. 

Seems like they are refusing to issue drop off receipts just to be petty. I mean, the lady in front of me literally just bought a roll of packing tape, and they didn't have a problem with that whatsoever...