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Urban Outfitters
Categories: Shopping Fashion Men's Clothing Shopping Fashion Women's Clothing Men's Clothing, Women's Clothing [Edit]
80 Powell St(between Cable Car Turnaround & Ellis St)
San Francisco, CA 94102
Neighborhood: Union Square
(415) 989-1515
- Hours:
Mon-Sat 9 am - 11 pm
Sun 10 am - 10 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- Wheelchair Accessible:
- Yes
About This Business:
At Chico's, it's all about making women look and feel fabulous--all the time. We've helped millions of customers look chic for over 25 years with a… read more »
385 reviews for Urban Outfitters
Review Highlights
"...you for having the best and craziest sale section everrrrrr."
(in 26 reviews)
"I always love it when I find something good here."
(in 23 reviews)
"I also love their accessories and shoes."
(in 35 reviews)
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384 reviews in English
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Review from Stacey T.
11/16/2011 1 Check-in Here
I always find great presents for people at this location. They have a fun area with wacky things/gifts/cards/books. Also check the sale area because you can find great presents at discounted prices there too!
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Review from Ringo C.
Saratoga, CA
2/1/2012
They have some fun stuff when you just come in the store.
The style is cute but a little pricey.
At first I thought their some high heels shoes are cute,
but when I tried on it really feel not that easy to walk.
And also expensive for the quality. -
Review from Pierre B.
San Francisco, CA
1/23/2012
It's a hipster themed place that real hipster don't go to... Why? A bunch of my hipster friends said so, I can agree on that. (@_@)
Anyways, I just find this place amusing for window-shopping; lot's of floors like a Chuckie Cheese maze.
The only time I do shop here is if and only if I come fully-equipped, iPad and all, with a database of items that are mark-down from http://urbanoutfitters... You know why??? The Sales associates DON"T DO their research AND DON'T KNOW on-hand the Mark-downs that immediately update online!
I think this is the best secret to shopping here since the mark-downs mention online are worth the price than their original selling value.
Another Good note when shopping by Labels at UO:
I don't like the quality of their mass-market Pendletons and Member Only Jackets.
The vintage pieces, made in the US, Korea or Hong Kong, that you can only find at the Consignment or Thrift, are much, much better than the modern day sweatshop synthesized versions.
Regarding the Ambiance:
The place as I said is like a maze, there's usually a crowd of kids and people here. I do like their apartment selections, lomography and Vinyls, as well as little kitsch of books and toys. Quite amusing place to go in the city.
Overall I would recommend the place if you do your research on their sales, especially on their headphones and random wears/wares. -
Review from Sal E.
Los Gatos, CA
12/10/2011
This place is always fun what ever state we visit, but last night, the guy at the register was just plain creepy!
His nose was dripping and he kept cleaning his nose with his hands instead of a napkin or a tissue! It was gross & he was gross!!
Though the store was fun & crowded. Very upbeat as usual for Urban Outfitters. Though the lines were long, they moved right along. There were three people at the main level registers. Too bad I had to get slime guy!! -
Review from Julia W.
12/10/2011 1 Check-in Here
My husband & I wandered in as we usually find some random gifts in this store.
They had their 'quirky' books and random gifts although this store just felt 'different'.
I don't know if it was all the young tweens who wanted to laugh and gawk at everything - "OMG! Look at thiiiiis!" or what it was.
They had some interesting window treatments that said they were having items up to 70% off and "To save your money for booze".
Although a part of me chuckled, a part of me thought "I'm not sure how I feel about that line of marketing."
Gotta go with what you think caters to your customers I guess. -
Review from Jennifer M.
San Jose, CA
12/18/2011
The clothes at Urban Outfitters are cute, but way too overpriced for the quality. A sundress I bought here was ready for the trashcan after less than five washes, ouch! You know you're getting older when things like the quality of the material and stitching in your clothes weigh just as heavily as style when deciding whether or not to buy a new outfit. That being said, I still love all of the cute and quirky little knick knacks and accessories that can be found at Urban Outfitters. I just wish they'd keep things a little neater here, but so many people come through this store that I realize I'm probably asking for the impossible.
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Review from Sophie P.
San Francisco, CA
11/29/2011
Review for my visit on 11/8/2011
Waiting waiting and more waiting. Second time I've come in for glasses and I'm still waiting. It's like give one person on the floor a key so they can get the high end glasses you keep locked in the back. Why make a customer wait until a manager can get upstairs from where ever they are to do it. Then you have to tell them what you want so it's even more waiting while they look and decide if this is style you actually want. I'm disgusted and seriously wondering what happened to customer service -
Review from Mayra L.
San Francisco, CA
10/26/2011 1 Check-in Here
I have a love/hate relationship with Urban Outfitters.
I love some of their pieces of clothing, but the prices can be so crazy expensive. I usually find a couple of good pieces while looking through the sales section and I only occasionally splurge on an outfit or shoes there.
I hate that they can get so crowded and stuffy and that sometimes there are so many tweens in there I want to scream.
Usually if I'm in Union Square I'll stop by and check out their sales section and clothes upstairs or if I want to buy a cheesy gag gift for a friend I'll drop by here but you'll go broke buying all their clothes. -
Review from Adam C.
San Francisco, CA
Updated - 7/21/2011
I still hate this place more than my mother when I was 14, and I am a size 31 waist now, so they can suck it.
Horrible service, shabby clothes, amateur (interior) design.1 Previous Review: Show all »
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6/23/2010
I really don't understand what happened to Urban. Maybe I've gotten older, but I used to love this… Read more »
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Review from Shanel S.
San Diego, CA
9/26/2011 1 Check-in Here
This store is HUGE! It really must be a trend to have massive stores in San Francisco. They had a humongous sale selection with an extra 30% off while I was there. I didn't really want to look through though because I get bored picking through racks and racks and plus I didn't want to compete with the other 10 girls doing the same thing.
Overall I like Urban Outfitters style and selection anyway so I knew I'd enjoy the store either way. -
Review from Karen S.
8/18/2011
The quality-to-price ratio of this store/company is no longer "urban affordable". This was a fun place to go as a teenager/young twenty-something. Fast forward five or six years and now I see synthetic fabric, super short strappy mini dresses that are barely there for $69. Really?
It's rare that I gripe about retail stores, but the women's clothing was much higher quality 5, 6+ years ago.
I also feel like the selection of clothing was less "weird". What I mean by that, is that there were less items on the hanger where you go "Is this a... tank top? or a dress?" "What is this design on this shirt supposed to be". In keeping with the trends, I understand there are a lot of retro/hippie/mod/punk rock/new wave mish-mashes of stuff being made these days, but c'mon. EVERYTHING is slouchy-shouldered, or cropped, or torn...
My male companion for the day agreed that this store took a dive somewhere in the recent past. "Why are these plaid shirts $50? I know that they were never that expensive before because I've always been poor and would never pay $50 for a plaid shirt!" ...says the man who doesn't shop/like shopping/have much care for fashion. If he noticed something, that says a lot.
I think this store is just a slice above what Forever 21 and H&M do, only because this store carries some minimal higher end items (like accessories belts & things actually made of leather... sometimes). Unless you are in the really young crowd with tons of disposable income and like wearing something only once; this place is a waste.
This location is always super busy, the front-door guy greeted us and all... but I probably won't be back. -
Review from Tiffany P.
San Francisco, CA
9/13/2011
I honestly only shop in the sale section. Everything else is way too overpriced for my liking. When I get lucky, I can find some pretty cute stuff for $10 - $20.
About two weeks ago I purchased a corset top for $20. A couple days later when I put it on at home the wire popped out of it's seam. $20 for a poorly made top? Big no-no. I went to return it and the woman accused me of washing the garment. I was slightly offended but I also work in retail so I can understand. She even smelled the top and I have no idea what she was thinking but it did not smell like me. She did the return despite her doubts (probably because she didn't want to deal with me or lose a customer) and was actually pretty nice. & I don't mean the sarcastic nice. I appreciated that. -
Review from Jackson Q.
San Francisco, CA
8/7/2011
You know I'm only Yelping this because I haven't been to any new restaurants lately- let's not kid ourselves.
Three stars for Urban Outfitters because since the dawning of time (er- the dawning of my adolescence, which may as well just be the precipice of all time itself) UO has been a hit or miss rat trap of cool threads and embarrassing try-hard knick knacks. It blows my mind that not only does Urban keep peddling their funny "slogan" tees- but there's actually a market for it! It must be all the clueless Scandinavian tourists, who knows.
Either way, lame tee shirts or not, there's still some pretty hip stuff to be found in this disorganized half-hipster haven. I always glimpse one or two items that get my tongue wagging- last time it was a sweet pair of Levi's 513's and this killer Herschel Backpack- so no, it's not all bad.
A little short staffed though, don't ever expect to find an associate out on the floor- you're gonna need to hit up the fitting rooms for that kind of service.
One major plus (I guess)? They're open until 11pm every night! Hey, some people need their provocative tee shirts at the VERY last minute- I'm glad there's a place like Urban that has that base covered. -
Review from Zoey S.
7/11/2011
While the atmosphere is crowded, chaotic, and generally not aesthetically pleasing, I had such great help from a saleswoman that I give it 4 stars.
I tried on a pair of jeans and was warned by someone that that particular style stretches quite a bit and that I should choose a size smaller. I expected I would need to get changed and go back into Urban Outfitter terror when instead the employee offered to look around for me. She soon reported that neither the back room nor anywhere else in the store had my size. I was bummed! It's not easy to part with a good pair of pants. Deciding to give it one last shot, I asked if I could look behind the fitting room counter to see if anyone else might have tried on my needed size. She was so nice and starting crawling around back there looking for me! Very accommodating. I didn't expect a store like Urban Outfitters to have such willing and eager employees. Anyway, we found my size and I am now the proud wearer of a new pair of pants. -
Review from Sean B.
5/10/2011 1 Check-in Here
I've always loved Urban Outfitters. The clothing isn't necessarily my style, though every so often I'll find something I like. My legs aren't as skinny as the men's jeans they sell, generally...
But when you hit gold, it's really golden. And cheap. Every so often I'll find $20 sneakers, a $15 messenger bag, or a $10 shirt that were originally like $100, and those days make me happy.
Also, the clever books and gifts upstairs by the front doors are always amazing gifts, good for a laugh. Someday I'll have a dozen of them strewn about my apartment as coffee table reading.
Friendly greeters at the door, a chill vibe, fun merchandise, and a great location for this one. Good times, good times. -
Review from Justin W.
Santa Monica, CA
8/24/2011 1 Check-in Here
Great store for the hipster in us all.
Don't go crazy and buy it all, because you'll become the clique.
I do like UO. The San Fan store was pretty cool, but not as cool as the Santa Monica location... ;) -
Review from Rhenzie Anne F.
San Francisco, CA
10/13/2011
Obviously their clothes are amazing, but personally i believe this store in particular has bad service.
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Review from Jennifer Y.
San Francisco, CA
4/5/2011 21 Check-ins Here
I love love love UO & all the cute women's tops and dresses and their decor items but this place is a major DISASTER.
Granted that there's 3 floors (and other than Chestnut the closest Urban store is in the east bay or way down the peninsula) this store does have a good selection. With that said, I avoid it like the plague especially when they have sales, which is a major bummer.
The first floor is decent. Mostly just miscellaneous items, books, gag gifts and nifty trinkets. You might get trapped by the never ending lines of people waiting for the registers though. The basement is a black hole. I don't know how else to describe it. It's always a mess and just seeing the hordes of people make me not want to shop. Occasionally you can find something good but it's more work cut out for you. Their women's department... I feel like I can never find anything I've seen online because it's sold out in my size or it's just hidden in a strange corner.
With Urban itself, some of the stuff is overpriced because you can easily find a knockoff at F21 so consider before you buy? Love the store but hate this location. I'm just too spoiled by the abundance of clutter free Urban Outfitters from when I lived in the OC.
- JennListed in: Shopaholics Anonymous
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Review from Casey W.
San Francisco, CA
12/19/2011
They have a good selection of clothes but the employees they hire are pretty retarded. They constantly leave security tags on items. They've also put away items that they were supposedly holding for me. Pretty annoying when it's a good pair of jeans that fit.
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Review from Stephy L.
2/18/2011
Don't tell me yo don't know what UP stands for!
This shop is a fun little neat spot to walk around in, even if you don't plan on buying anything. The ground floor has a bunch of little random things. They have fish eyed cameras, films, little books, random gadgets that are fun to play around with.
Second floor are for ladies! They really do have some good quality apparel and accessories. But beware, some prices could really throw you off. But than they have those unique pieces of clothing that you find, and you don't have to worry about wearing the exact same shirt as another girl whereas if you purchase from forever 21.
Their sale sections do get quite messy and shirts could be falling off hangers. But I mean, its the sale section at UO, so im guessing everyone is having the time of their life trying to find bargains.
I bought a pair of sunglasses here that I really love couple years ago, and it is still in great condition.Listed in: Shopping and more shopping!
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Review from Kevin J.
San Francisco, CA
5/9/2011
Urban Outfitters has always been a special store and this one is no different even with the addition of large quantities of tourists and hipsters. You can find interesting books and toys, cameras, and sunglasses on the first floor with the women's stuff located above and the the men's floor below. This is one large store. On the bottom level with the men's clothing you'll find household decorative items that are pretty cool and often sell for a good price.
Make sure to spend some time in the discounted sections. You'll often find STEALS when it comes to great clothes at good prices. No one said anything about quality though, but you get what you pay for.
Oh and don't count on anyone to help you out unless they're ringing you up upstairs or giving you a changing room. Customer service here is non-existent. -
Review from Alan M.
San Francisco, CA
7/8/2011
In the times I have looked around and shopped at this Urban Outfitters, they never had anything good.
In the guys department, they used to have a good selection sneakers ranging from Golas to Onitsuka Tiger to a pair of red and black Adidas sneakers that I bought here once back when I was a freshman at San Francisco State.
Their selection of guys graphic tees is horrible.
I've never been greeted in the times I've stepped foot here and the people that stock will just pass by customers unless they have a question. -
Review from Erin S.
2/3/2011 2 Check-ins Here
This place is fun. You can spend at least an hour on the first floor checking out all of the dirty/silly/inappropriate gift items. There are always a few that have me laughing out loud. My favorite today was a huge banner that read "HAPPY BIRTHDAY FUCKER". My friend Greg would love that.
I like the clothes they sell but I'm only allowed to browse because they are too expensive for my blood. T-shirts just shouldn't cost $40. I guess you could luck out & find something on sale but I usually leave empty handed. Today my big purchase was fingerless mittens for $20. I thought that was a bit steep but they're cozy warm & I really need them for work.
I think I'll be back for the "GET YOUR SHIT TOGETHER, ASSHOLE" notepad or the 'WHAT THE FUCK HAPPENED LAST NIGHT?" beer glass.Listed in: BARTable
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Review from Angela S.
San Francisco, CA
1/2/2011
If you are a trust fund baby hipster, then this place is for you. Otherwise... $40 for a t-shirt?????? Yeah. Incidentally, that is the same price that they are selling Fisher Price record players for. Yeah, they're mass - producing children's toys that were popular in the 80's, marking up the price, and marketing them towards rich teenagers whose primary goal in life is to be, as they say, "lolsorandom". (look it up, it's the only word I can think of to accurately describe them.)
I got a gift certificate to here, and I literally could not find anything that I thought was worth spending it on. I finally settled on a pair of boots (which were pretty cute, though). However, hardly any of their shoes have prices on them, and it took me hella days just to find a staff member who would help me. It also doesn't help that their employees' uniforms pretty much just consist of the clothes they sell at the store, so it is almost impossible to tell them apart from the customers.
This would be a one star, if it wasn't for the cute boots, and the staff member, who was actually quite helpful once she FINALLY got to me.
Also, I am not giving this place a bad review simply because of the prices, if people want to buy expensive clothes, then, so be it. A lot of it just doesn't seem worth it, to me. It's not that great of quality, and isn't quality what you want to pay for? Guess not. -
Review from Sharon J.
12/17/2010
I love the hats at this store. Although I think they're a bit overpriced, once in awhile I catch a sale and buy a few hats. Also shop for the guy pal here, although generally, I check out the styles hanging on the wall and copy the look, which is pretty funny because they copy all their styles from hipster types.
Found some very cool converse low riders in "caviar" color, that was a big hit.
All kinds of kitschy gift items, and some housewares, 3 floors of trendy overpriced cool stuff. Check out the styles and buy it someplace else..
One good thing,they're open on xmas eve,and everything is on sale, at least last year they were. -
Review from Brandy C.
12/30/2010
I love Urban Outfitter (UO), but....
The clerks service is good or bad, depends on which clerk you have.
They sometimes have really good deal, but if it's not at the on sale section, I think most of merchandises are overpriced. You can get really good deal at the on sale section. For example, I bought a cardigan for $15. The original price is $48+tax.
The place is a little messy, especially the "on sale" section. It's a chaos! However, I love this UO because they have a lot of varieties that other UO don't have. This store is big!
By the way, if you want to buy kidrobot, don't buy it here. They are overpriced. I went to Kidrobot before i went to UO yesterday. The UO price is twice higher than Kidrobot. Be AWARE!!!!!!
I think just go to on sale section. They have a lot of good deal! -
Review from Kat F.
Love the clothes, loathe the smug and apathetic staff.
Many a time I've been stranded in line on the second floor waiting for someone to cash me out. The cashiers openly ignore the line instead of putting up a sign saying "cash closed" or "go downstairs" or maybe more aptly, "fuck off."
On the main floor the checkout situation is usually even worse. Last night, with almost thirty people in line, two UO cashiers loudly declared "TIME TO GO ON A THIRTY MINUTE BREAK, FUCK YEAH!" and breezed past the line of waiting customers. How rude, for customers and coworkers both. I've never seen any semblance of manager or authority in this store so who would you even complain to?
The saving grace was an uncommon sight at the end of the line - a cheerful (surprising given the clusterfuck his coworkers had just left him in) sales associate named Sam, who swiftly checked me out and commiserated with me about the long lineup.
Finally: I love Crystal Castles (hi Toronto!) as much as the next person, but it's time to branch out and grab some new music. On ten out of ten visits, Crystal Castles (2) album was playing - and not even a variety of songs, but the same ones over and over. Please plump up your shopping soundtrack - there are indeed other bands in existence that can win you hipster cred. -
Review from Kiana H.
San Carlos, CA
5/30/2011
I usually love Urban Outfitters, and I thought I would love this one because it has such a huge sale section, but it was kind of a disaster. The full-price items upstairs were a little more organized though.
Also, I don't really care if store staff ignores me (I'd rather have them ignore me than follow me around), but shouldn't the door greeter at least say "hi" instead of staring into space? Isn't that what he's there for? -
Review from karenina c.
Milpitas, CA
11/30/2010
Dear Urban Outfitters..
I love how you have a huge sale selection on the top floor, along with the many cute bags and tops you carry, I love the undies and the cute selection of shoes I find that always seem to be on sale..I also enjoy reading some of the many interesting books you carry and always have a good laugh when I come here with my friends..I also love the fact that I get to burn a ton of calories while making my way up what seems to be like a million bazillion sets of stairs, please upgrade to an escalator as much as I enjoy burning all the calories my fat ass needs a break sometimes. Thank you. -
Review from Perry S.
San Francisco, CA
2/26/2011
Sure this place is over priced. Sure sometimes they are not the best quality. Sure you will see just another hipster around the corner wearing the same jacket, and sure the guy who works by the door has seen me enough to either think I'm just a crazy shopaholic or just simply sad person. Believe me door guy, I have a life other than shopping at UO.
I love their jeans. They're very well priced and it fits me great. My favorite would be the skinny ankle grazer and their high waisted cigarettes. I'm so over paying $200 jeans that only lasted for 2 months before they started to fall apart on me. They also have nice jackets and sweaters. The sale section is always pretty good to find items that you forgot you wanted to buy but it was too expensive then. -
Review from Steven B.
12/7/2010
This is definitely not the Urban Outfitters I used to know. Now I think UO has gone more the way of Hot Topic or some other kitschy store. You'll still find many of the clothing that put them on the map but it's just not the same.
It still tickles me that their storefront at this location looks as if their windows are about to shatter and their theft deterrent being some skinny white guy most of the time who couldn't rastle a grandma to the ground if she were shoplifting.
All in all they are still fun and I think that's all that matters, right?Listed in: Shopping Trips
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Review from Annie D.
1/18/2011 1 Check-in Here
They always have a nice selection with sizes when I stop in here.
The staff are always helpful, but the floor can be a bit of a mess with so many people coming through here.
Overall, they are a bit overpriced with some items, but what clothes item isn't when you're here at this store. -
Review from Isabella O.
Costa Mesa, CA
11/28/2010 1 Check-in Here
It's a big place, super messy, and way overpriced.
I tend to just come in and look around at what's in stock, see what the kids are wearing these days. I only really buy stuff here when it's not crowded and I'm in the mood to look through the sale section.
However, I do find the men's section to be much more organized/cleaner than the women's. So it did make it more enjoyable to get a jacket for a guy here.
Overall: Not the best place to go shopping, but I can find myself in the sale section on a good day. -
Review from Caroline B.
San Francisco, CA
2/23/2011
Overpriced salvation army store for hipsters wanting to look hip without quit figuring out how.
From my perspective the store ridicules though if it makes you feel good and special to go there by all means do. -
Review from Petra S.
5/20/2011 1 Check-in Here
I've never really seen the appeal in these "urban" stores as they tend to be awfully misleading in that you end up believing you are paying ridiculous high prices for better quality, when in fact, a lot of the clothing is made in the same countries as Forever21 and Old Navy, who are much cheaper. I've only bought a couple of things from here over the years, mainly on sale or a better quality cardigan. Some of their clothing is unique and flattering as is Athropologi'es (their sister company) but some of it's just plain and ill fitting and not to mention horribly over priced. I agree that employee's often don't seem to care about customer service, which is sad because I used to work in retail and I always cared about helping others, or at least being polite and thankful for having a job. Sadly, I've been laid off for almost three years now and rather than hiring me they prefer to hire someone who although might come off as more fashionable and "trendy" than me, is a complete airhead, lives at home with their parents and isn't grateful for having a job in this sad economy.
Sad. -
Review from robin w.
San Francisco, CA
8/9/2010
Urban Outfitters has some hip clothes, but I find it just too over priced.
The place is right next to the cable car wait line. Perfect placement because of the huge crowd that surrounds that area. Inside it is a multi-storied store. Kind of has an old school feel with a hipster twist.
The clothes are very urban, hence the name. Jeans with various colors and tight fitting shirts. They carry a lot of cool graphic T's that have childhood characters on them.
I like a lot of their T shirts and jackets but it's pretty damn expensive. I saw this awesome leather jacket with a black hoodie but it was $125, for faux leather too. Their fashion sense is good but I just can't come buy stuff here because of their prices.
When I think about it though, it's actually not much cheaper than the places around downtown. I mean, sure, h&m might have cheaper stuff, but it might not be as good quality. However I do like to go to h&m a lot.
I like Urban, but to me, the prices aren't attractive enough for me to buy anything. I just try it on and wish to myself that I could justify buying them. They do have nice fun little novelties there. Come check them out an their clothes if you're willing to spend a little bit more money. -
Review from Virlie B.
Portland, OR
5/24/2011
I love shopping here. They have lots of selection to choose from, the staff are friendly and helpful, and their products are of higher quality than most retails. The prices are reasonable and the items are on trend.
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Review from Brendan H.
Bay Area
4/28/2010
Excuse me but I think you should read this because I'm going to make this review cooler than all others (swag) the way I see hipsters "try so hard" on that better than you attitude. That's cool, I guess. No I don't but read this anyways.
Don't get it mixed I like UO as they tend to have a decent casual/semi-formal collection here and there but I'd rather shop online for the convenience and discounts. Because this location is already a given visit when in the downtown vicinity, it can be quite discouraging when I don't find something I saw online or in my size, which is oftten, and then I hold in my tears and temper tantrums which eludes a look on my face that makes people irritatingly question what's wrong? Like irritative bowel syndrome in public. Alternative point being if I'm with people then we just go to the basement floor and lounge in the furniture upholstery section over Blonde's from across the street until we get kicked out like the mongrols we are.
Besides all that the lackidasical customer service here can be dreadful too if you have a question, with their incredible and enthusiastical charm, but as someone pointed out the employees here are treated like criminals. I can't say sh-t about that.
Despite my earlier rant I still do applaud UO, and with the utmost glory, for consistanly providing a contrasting assortment of different design labels each season. Some of their jackets, shirts, accessories, pants, and shoes that hipsters overlook on their sniper vision definitely go. -
Review from Enari L.
San Francisco, CA
6/24/2010
I went in here today looking for something specific, but the men's section downstairs was a MESS. And not the hawt kind!
I don't know what the hell was going on, but there were more employees than there were shoppers! They were running around desperately trying to renovate the entire lower level. Along with folding and stocking clothes, employees were drilling, hammering, climbing up ladders, carrying plywood -- I thought I was at a construction site! And seriously, you know how you come in here during less hectic hours and there's literally NO employees around? I was kind of in shock today seeing so many workers. It was like seeing dozens of dodo birds! HIPSTER dodo birds!
Despite problems with this annoying location, I love UO. It's always the go-to place when I'm looking for great shoes, accessories, pants, and home decor. I don't have a lot of success with jackets or other tops though -- they're usually overpriced.
I love the artwork that they carry! I've found some great deals on stuff for the home here. I love the random toys and gadgets that they offer -- Kidrobot toys, Lomography cameras, bonsai plants, Jesus mugs, and dirty books! The sales section is always a mess -- it's never organized. Ever! So I usually don't even bother there, but they do have deep discounts. I'm thankful that UO is one of the few major chains to carry a lot of XS sized clothing for men along with their already slim fitting clothes. Over the years, I've found myself going less to H&M and more to UO. The styles at UO aren't as short-lived and lasts longer. I think most of the items are fairly priced for what they are too.
I think the recent chaos is in preparation for Pride weekend here in San Fran. That's no excuse Urban -- you don't pull this kind of shit during business hours! -
Review from Nicole P.
Oakley, CA
11/21/2010 1 Check-in Here
If you are in the hunting mood, the clearance rack has a plethora of great gifts, shoes, clothing, and fun stuff for even better deals. Yeah, it's a freaking mad house in the clearance basement, but such is the price for a good deal.
I always seem to find gnarly paper products, like books and notepads. During my latest trip, I bought 6 items, none of which exceeded $2.90 in price. I've scored some saddle shoes for $19.99, dresses fro $24.99 and a bowl for $0.10!
This location seems to be messier than most, however it is located in the heart of Tourist Plaza USA, so the mess is to be expected...err rather, a pristine store is to be least expected. Many times there is quite the line, but again, this store is located in the touristy place of SF.
Of the staff that I have during my visits, there have been maybe two employees that were pretty helpful. The rest of the employees seem disgruntled, unhappy, and well hate their job. They work in customer service -- something they should have thought of before submission of a W-4 form...
One principle that I love of U.O. is the re-usable bags that are given out during check-out. I think the idea is costly to the company, but very helpful and "green."
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