University Palms Dry Cleaners
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Services Offered
Verified by Business
Dress Alterations in 2 reviews
Pant & Trouser Alterations in 1 review
Bridesmaid Dress Alterations
Recutting Services
Outerwear Alterations in 1 review
Zipper Replacement & Repai… in 1 review
Children's Clothing Alterations
Resizing Services
Review Highlights
“Quick and easy, decent price, can't really ask for more.” in 2 reviews
“Been using them for seven years.” in 2 reviews
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About the Business
Business owner information
Ryan L.
Specialize in high quality dry cleaning, customized alterations, and customer-first service. Also partners with an excellent shoe repair service.
Location & Hours
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Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Teresa H.Joliet, IL06Feb 24, 2024
Kind of expensive but suits turned out nice, repairs were well done and they fixed a bleach stain on a blazer that I didn't even mention. It was a nice surprise :)
Helpful 0Thanks 0Love this 0Oh no 0 - 197143207Jul 14, 2022
Okay services for alterations. A little on the pricey side. I took in three work clothes (two dresses and one skirt) for a total of $68. Overall may use again. Fit and durability seem fine.
Helpful 5Thanks 0Love this 4Oh no 0 - Jamie G.Orlando, FL59290203Aug 3, 2018
Pros: This place offers fast and quality dry cleaning services. They had my suit finished in one business day.
Cons: The employees here should brush up on customer service skills, phone calls were more important than the customer standing in front of them. They should also make an effort to clean up the place and make it appear more professional.
People: Fair
Process: Good
Product: Good
Quality: Good
Quantity: N/A
Value: Fair
Cleanliness: Fair
Ambience: Fair
Timing: Good
Attention To Detail: FairHelpful 1Thanks 0Love this 2Oh no 0 - Crystal F.Orlando, FL1452Nov 21, 2019
This company did a great job! I needed to get a dress hemmed for school, and I was in a bit of a time crunch. I called, and they were able to get me in immediately! Also, the pinning process was very quick. I was in and out within minutes, and when I picked it up today it was the perfect length! Not to mention it wasn't too expensive either! I would gladly return with any other hemming jobs I may have in the future.
Helpful 0Thanks 0Love this 1Oh no 0 - Feb 11, 2017
I took 3 pairs of my dress pants there and had them alter them. They did a phenomenal job and had great pricing too, compared to the other places I did my research on. Whenever I need any dry cleaners related jobs done, I always go here! :)
Helpful 1Thanks 0Love this 0Oh no 0 - Michelle S.Orlando, FL112434Dec 1, 2016
Often go to this place, great quality service!
Quick and easy, decent price, can't really ask for more.
Small business, they get the job done right every timeHelpful 1Thanks 0Love this 0Oh no 0 - Tava B.New York, NY6457Oct 7, 2017
I've only come one time but the turnaround time was great and my clothes came out excellent. The pricing isn't bad either and they give you a discount if you have more than ten of each type of item (pants, dresses, etc). I think this may be by new spot!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charlie L.
Oct 9, 2017
Hey Tava,
Thank you so much for your review. We really appreciate you and we were so glad that we were able to help you. Just to clarify, the ten item discount only applies to dry cleaning like you said pants, dresses, suits, etc. Can't wait to see you again soon! Thanks again. - Nikki R.Orlando, FL010Jul 3, 2018
I've had two formal dresses altered at this location and countless dry cleaning. They are ALWAYS so polite and friendly. The prices are very reasonable, and I'm constantly impressed with their turn around time. Absolutely recommend!!! So grateful for this business!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charlie L.
Nov 6, 2018
Hey Nikki,
Thanks for your review! We appreciate your genuine response and so happy that we were able to help you with your alterations and dry cleaning! See you back again soon! - Nikki D.Valhalla, NY34392Nov 29, 2016
If I could give them 0 stars, that's what they would get. I took them a brand new white dress to steam and they called me saying they found a blue stain on it. When I went to investigate it, the blue stains were all over the front of the dress. The FRONT of the dress! A place I would have noticed if there were stains all over. They of course denied denied denied. They denied even touching the dress which I KNOW they did because I took them my dress with the tag and extra button attached and they are no longer there. So if they ruined my dress by "not even touching it" I don't want to know what I would have picked up if I let them actually do something to my dress.
Helpful 1Thanks 0Love this 0Oh no 0
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