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United States Post Office
Category: Public Services & Government Post Offices Post Offices [Edit]
2339 N California AVE(between Fullerton Ave & Medill Ave)
Chicago, IL 60647
Neighborhood: Logan Square
- Nearest Transit:
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California-O'Hare (Blue Line)
81 reviews for United States Post Office
81 reviews in English
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Review from Nic N.
3/12/2011
The only reason I gave this place two stars instead of one is because there is an automated box there that is typically more friendly and motivated than most of the staff. The box is courteous, the box is quick, the box may even, on occasion, say things like 'Thank You' and 'Please'.
Oh box! If you could only help me pick up the packages that are too big to be delivered or need a signature. Then I'd never need to approach the dark underworld that they like to call a 'counter'. As I stand in line staring at my blackberry for what seems an eternity I imagine all the little eagles in the logos that are plastered everywhere coming to life and pecking out what is left of my soul as minutes of my life fade away. -
Review from Emily W.
Chicago, IL
2/4/2012
They are so so so so so so so so so so so so very SLOW here. There are ALWAYS at least 5 people in front of you in line and like one person working behind the counter.
PLEASE HIRE MORE EMPLOYEES, UNITED STATES POST OFFICE, and fire all your existing ones! Mailing a package should be fun, not tear inducing. (I've literally cried here before) -
Review from Jeff Y.
Chicago, IL
Updated - 12/17/2011
Had another unpleasant experience with the discourteous staff at this hellhole this morning. I had a package sent to me here that arrived December 12th at the RCPO. I only know this because I had it tracked. No package slip in my mailbox, nothing. I go WITH MY TRACKING INFORMATION and they tell me it's lost. Just lost.
The woman at the counter said she'd have someone else look for it and told me to stand back. I said I'd rather not as I still hadn't received my package and they were already treating me like topiary.
I finally got to speak to a manager who still couldn't find it and told me she called my carrier WHO HAD HER CELL PHONE OFF. Seventh circle of hell, this place.1 Previous Review: Show all »
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9/15/2010
I wish I could give less than one star. This place is the seventh circle. Seriously. If your carrier… Read more »
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Review from Victoria K.
Chicago, IL
12/13/2011
Is there a 0 star option? I never get my packages, I never even get notice slips saying that the package was attemped to be delivered. This has happened to me 4 times. I've had to physically go to the post office to pick up my package. Which by the way, is always the worst experience of my life and then they will talk to me as though they are the ones being inconvenienced.
This week, they "lost" a package. Now I have to spend who knows how long calling consumer affairs to make complaints and be on hold for longer than I want to be.
I can't wait to move out of Logan Square for the simple fact that I wont ever have to step foot in that post office again! -
Review from Frank L.
Chicago, IL
2/3/2012
This post office is terrible, both in its service at the counter and in its mail delivery.
For a while, every important letter I was supposed to receive was returned to sender as undeliverable -- even though it was addressed correctly, and even though my name was on the mailbox. Of course I had no trouble receiving lots of junk mail with my name on it and lots of mail for previous residents of my address. It's like they specifically decided if something looked like a check or an important document, they weren't going to let me have it. When I complained to the post office, they said I need to call between 8 and 9 a.m. and speak to my carrier directly. I passed on this opportunity, since I figured this would just antagonize him and he'd probably start throwing my mail away. Now I just have anything important sent to my work address in a different part of town, where I never have a problem.
The bad service at the counter has been covered pretty well by others, but I will add this detail: one woman who "works" there keeps a bluetooth headset hidden under her hair and takes personal calls in the middle of dealing with customers. -
Review from Megan P.
Chicago, IL
1/22/2012
Just awful. I've been tracking a package, and yesterday that said it was "out for delivery," so I was waiting for it all day. Around 6:30pm I got other mail and a package adressed for my neighbor (which I delivered to her door), but definitely no package for me or even a delivery slip. Today, I checked on USPS tracking again and it says that delivery was attempted at 11:30am yesterday. That is just a blatant lie.
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Review from Corinna K.
Greenpoint, Brooklyn, NY
6/2/2011
I haven't received any mail over the past 6 months since I moved away from Logan Square. This is the worst post office ever. I would give it zero stars if I could!
I'm not passive; I've been filing formal complaints this entire time. It's just a bureaucratic mess. -
Review from Alan S.
Chicago, IL
9/29/2011
One of the best Post Offices in the city (to find the rudest staff that is...!).
It never ceases to amaze me how disgruntled the employees here seem to be, despite the poor economy, the postal service becoming more irrelevant, the staff maintain their utter contempt for the public.
One good thing is the automated machine just inside the door where you can ship a package using a machine to weigh it, print the label and postage, so you can avoid the staff.
The actual building, especially the exterior, is a beautiful piece of architecture. -
Review from t.s. k.
Chicago, IL
5/12/2011
I never thought of rating a post office but I'm really glad I can. I've been in the neighborhood for 15 years and this is on par with the DMV. No, it's actually worse since I have mail delivered daily (more or less) instead of every few years.
So we all know by now, after 68 reviews, that is PO blows...arguably the worst in the city. Couple this with the "new and improved" contracted parking Nazis, taking care of business at the PO has become untenable. Moreover, getting MY mail delivered consistently for the past 15 years has been an exercise of futility. If you only knew how some carriers "organize" their mail bag, you wouldn't believe me. I've talked to some of them and their methods are beyond crazy.
Just as I've given up counting on the city to ensure properly draining streets, I too have given up on the Roberto Clemente Post Office. -
Review from Evelyn L.
Chicago, IL
1/18/2012
WORST OFFICE EVER!!!!!!!! Service is getting worse and worse i have lived here for 18 years! Ive been waiting for two boxes from two different places. A college book and phone, One had to be here on 01/13/12, I called the office to make sure it was there so I can ask if I could pick it up in person. A man answered with an ass attitude, saying if i checked the tracking number. Of course I did before I called, since i was at work i didnt wanna deal with his stupid tone, so i hung up on him. Called Saturday, a young lady answered, told me she cant look it up because the office is closed and to call back tuesday (monday was mlk day) Call on TUESDAY, fucking lady says "call back in an hour im really busy" even after I told her Ive been calling since Friday! Prior to this, i was already furious that they leave my packages in the porch! right there in the middle of everyone, it had a $300 phone in it! If they could have knocked on the damn door someone could have opened for them! WORST OFFICE EVER! After I receive my package, I will file a complaint against this place.Today WEDNESDAY i call and dont let her hang up, she goes and "looks for my package" says she cant find it, she says to call tomorrow at 830am and ask for CARRIER 66 and ask for my package......f*cking idiots!!!! Rather pay extra to get my package elsewhere, never again will i get it shipped to my house..... I WANT TO KNOW WHERE TO FILE A COMPLAINT AGAINST THESE PEOPLE!!! im there tonight, and will argue if i have to!
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Review from K L.
Chicago, IL
10/12/2011
I bought postcard stamps there last week. It took two employees and five minutes at the counter for them to wrangle up 10 stamps. These were the only two employees working there, by the way. This could explain my 25 minute wait to get up to the counter. This place is BRUTAL.
Additionally, I just called there to inquire about my infant son's missing social security card. I was just yelled at for not having his name on our mailbox. He's 4 months old, and we live in a condo building. I don't mind going there and getting it (standard practice and what we did for our toddler), but we never received any notification. After much angry grunting and hostility (on her part--to be clear), I was told my only recourse is to call tomorrow between 8 and 9 and ask my mail carrier about it. Really. Like he's supposed to remember whether or not he delivered a note to me TWO MONTHS AGO. Awesome. That's their organization/filing system: my mail carrier's memory. I thought this might be easier than filing new paperwork with SS. Perhaps not. -
Review from Jacqueline M.
Chicago, IL
12/15/2010
OKay, I know it is the post office, they all suck. But this is the worst one I have ever been too. The staff is slow as molasses and VERY rude.
Go to the UPS store at 2020 N California. -
Review from Brynn C.
Chicago, IL
2/26/2011
Wow, so I am not the only one they are rude to. I've been going here for four years, ONLY because all the other post offices are out of the way. I send a lot of packages and no matter how friendly I am to them (I smile and ask how they are), they don't respond.
I use the self service machine 90% of the time, much easier. However, it states 5pm last pick up, so after I pay and label my package, I will bring it up to the front, most of the time they will take it. But yesterday, the woman refused it! She wouldn't take the package from me, said that's what the blue box was for. I told her the issue with the time and she still refused. R-U-D-E!
I moved to another location in Logan Square about 9 months ago, so I put a forward on my mail. I get some forwards and not others...and can't figure out why the rhyme or reason? Then found out that all my Christmas cards from old friends (that didn't have my new address yet) got returned!?!?! I thought that's what forwarding was for! Other times, I never received a notice, and things got sent back to sender.
Basically, if I really need to have a package go out Priority Mail (vs. UPS or Fed-ex), I will drive it downtown...they are much much nicer and the package always gets to where it's going at least a day or two earlier!
ps: parking sucks there too! -
Review from Amy H.
10/25/2010 1 Check-in Here
I have very low expectations for the USPS. It's an ancient system and it's not at all surprising that technology is making the need for USPS obsolete.
Still, sometimes I need stamps and I can get them here, but even then I use their little self-serve vending machine. -
Review from Allison V.
Chicago, IL
1/19/2011 4 Check-ins Here
The random homeless people that open the door kind of freak me out.
The staff that comes up to you when you are waiting in line are awesome. They take your ticket and go off to find your package and speed up your whole time spent there.
The passport hours listed online are incorrect....they only work on passports until 2pm during the weekdays!!!......not 3pm like it is listed.
Big Plus ----- Bike parking on the south of the building....YAY!
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My postal carrier recently changed.
Since the change I have:
-not received packages
-i have received packages with items missing
-i have received packages that have already been opened for me and their contents removed.
The customer service at this place is horrible.
They lie and do not do what they say they are going to do...ie call by a certain time.
If I could give this place negative stars I would.
When I spoke to two different managers on the phone I was yelled at and then spoken down to.
Save yourself some time and frustration....DO NOT ORDER THROUGH THE USPS IF YOU LIVE IN THIS AREA. -
Review from Claudia S.
Chicago, IL
12/8/2010
I absolutely loathe using this post office. Sometimes, when the weather isn't horrible (ok, when there's no ice on the ground) I'll walk over here to mail something............and when I get here, I'm reminded of why I usually go to the post office in Lakeview.
The service here sucks, the lines are long and most importantly...I'm convinced that my mail is lost here more often than not. Ok, I guess it's not "lost" if it eventually gets to its destination, but whenever I mail things from here it takes 2-3 days longer for it to arrive to its destination than when I use the PO in Lakeview.
Oh, and there's no parking which makes waiting for someone, trying to turn, trying to park.......anything involving a car in the immediate neighborhood...suck. -
Review from Lauren M.
Brooklyn, NY
11/5/2010
Coming from someone who was once berated by a postal worker (at a different location) for forcing her to get up and get change because I paid in cash; today was by far the most annoying encounter I have ever had with a post office worker.:
Last week they were delivering a bulky knitting machine for me, which if you've ever carried or seen one is huge and at least 30 pounds. But I wasn't home to sign for it so I had to re-schedule for today.
I was peacefully sleeping when they called me up around 7:40 AM to explain why they didn't deliver my package. Yeah I know, it's all down on the slip, too big and needs to be signed for. But the woman kept making excuses which were unnecessary and well, I didn't care. Then she kept telling me how I must wait all day and she couldn't give me a specific time a.k.a we're coming late. Got it.
So the carrier comes around 4:30 PM ringing my bell, but only to tell me she's there and hasn't delivered to the 5 subsequent buildings in my block before getting my package. Okay.
I wait around awhile and then my bell rings again, I run outside, wait for a couple of minutes. Nobody is there. It's freezing and I go back inside and wait some more.
She rings again and then whines about how I haven't responded to these subsequent rings. She then complains about the size and weight of my package and starts mocking me to another carrier about how she has trouble carrying it, so how will I (I think she muttered under her breath that I was like 70 pounds).
"I mean, LOOK AT HER!" she says incredulously several times.
"...Why don't you just give her the package?" says the other carrier.
(I agree).
She then gets a few more jabs in at my expense and walks over to have me carry it, she will open the door but she will not carry it. She will, however, proceed to laugh and mock me as I walk down the courtyard and to my door.
I was too afraid to get my mail until she left, in fear of more laughter.
Though she was "considerate" about making sure I got it, but I felt like I had toilet paper trailing under my shoe walking past the cool table.
* Saying "package" over and over makes me feel like I'm talking about male equipment that I wasn't born with.Listed in: Fun Times for People Who Hate…
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Review from Jen G.
New York, NY
6/11/2011
I'm just curious, after reading all these bad reviews. Why has no one reported any of this? Since the USPS is basically demanded for in the constitution, and you guys are supposed to get uniform price and quality offered at any other post office, I think you could come up with a formal complaint/ I mean after reading all these complaints, how have you not already gathered a group together to protest/ submit a complaint? If these people aren't doing their jobs, in this economy, I can think of so many other people that would love to work.
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Review from Mike Q.
Chicago, IL
12/10/2011
I've been here twice and both visits were unpleasant. On the first visit, I was mailing a small box (maybe 3-4 pounds) and was scolded for placing it on the counter before lifting it onto the scale directly. "ON THE SCALE. DIRECTLY ON THE SCALE. PUT IT IN THE SCALE!" I guess I was just spoiled by my longtime use of the post office in Jefferson Park, where they made friendly small talk, lifted packages, and filled out forms themselves (delivery confirmation, insurance, etc). When paying by credit card, my 3 second response time was not fast enough. "SLIDE YOUR CARD...YOU CAN SLIDE YOUR CARD NOOOOOOW!" On the second visit, I foolishly filled out the insurance form for items valued under $200 when my package was over $200 (I had never completed the form before and didn't notice that distinction - in Jefferson Park, the USPS worker actually completes all those forms so I had never even touched one until that day). I was clearly at fault, but the response was a little extreme. I got one hell of a dirty look followed by "You filled out the wrong form. You were supposed to fill out this form!" I started to fill out the address but couldn't remember the zip code so I had to get it off of the package on the scale, which was angled away from me. I sheepishly said that I got everything except the zip code and started to rotate the package to complete the form, but the worker snatched the form out of my hand. I said the package was fragile so she probably used it as a chair on her break.
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Review from Rob R.
Avondale, Chicago, IL
3/20/2010
In what may amount to a desperate act of customer-relations bribery (I've never seen such low ratings before, for any business!), I noticed today that the California post office had a nice spread of glazed donuts and cookies for offer at a table by the entrance. The donuts were in an unmarked box, neither Krispy Kreme nor Dunkin Donuts. Not having time to reflect on donuts' known ability to hasten dental disasters and even untimely coronaries, I cheerfully ate one- it was good! I'm easily bribed.
This past winter I've had an array of mysterious packages to send to assorted undisclosed locations across the country, and I've come here to use the automated postage machine. There's always a line, but c'mon, suck it up! We're the most impatient generation the earth has ever known, and maybe we all could take up a new hobby, such as knitting, or... reading (!) as we wait.
Anyway, each time I've interacted with the machine, I've been treated with the utmost courtesy. "It's been a pleasure to serve you!" the machine's screen said the first time I purchased stamps. Really?!
One time, I forgot to write the zip code on my package to Hastings, Michigan- AND! Would you know it, after the slightest pause, she (yes, the machine is female, I know this because over time I've developed something of an attraction to her, and I am most *definitely* a straight man) recalled the exact zip code for this remote town!
I don't know what's happened to the front line staff who may have lost their original jobs to such postage machines, but I can only hope for the best- maybe they're in the back room baking custom USPS donuts?Listed in: Logan Square, a.k.a. "South…
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Review from Jade P.
Chicago, IL
6/16/2011
I've lived in Logan Square for a month now, and really didn't believe a post office this piss poor existed. But, I was wrong!! I don't need anyone to be nice to me at the post office, I just want my mail. Seems like every package I'm sent is never delivered to me! And when I track it, someone inputs a straight LIE and says they left a notice of a delivery attempt. That NEVER happens!!
My name is on the mailbox, my address is on the mail--even when I'm home, no one rings the doorbell, and no one leaves a slip to say they strolled by. I keep thinking that it's probably because they don't come by and attempt a delivery!
Roberto Clemente Post Office, you're bringing shame on your namesake! Can you please deliver my mail, or at least leave a slip if you don't feel like carrying my very light parcels? This PO is a joke! -
Review from Jonathan W.
Chicago, IL
5/20/2011 2 Check-ins Here
Wow does this place suck a giant D or what.
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Review from BOB S.
Munster, IN
12/21/2011
are you kidding, i've been tracking a pkg. that has not moved in 10 days. fire those stupid, lazy no good for nothings and sell the operation to fedex. fedex or ups could turn it around and make money within 5 yrs. just think how often do you really need the usps anyway. i'll never use them for shipping as long as i live.
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Review from Jenny z.
Logan Square, Chicago, IL
7/13/2007
I thought the Wicker Park post office was the most spectacular example of government employee incompetence in the world, but then I moved to Logan Square. I've lived in this neighborhood for 5 years. The first 3, I had Martha as my carrier and things were terrific. I mostly received my mail in a timely manner. Sadly, she was so competent that - in a rare and unusual display of brilliance - the US Postal Service actually PROMOTED her. Since then I've had the most endless series of illiterate, non-fireable, check collecting, mouth breathing, slackers imaginable.
Generally, when mail actually arrives at my house it belongs to someone else. Our mail was lost (including several 10k + checks) and misdelivered on such a regular basis that the post office actually sent investigators in and supposedly fired a couple of people (they only investigated after I went to 2 senators and a congressman).
There have been at least a dozen different "managers" at this post office in the last 5 years, with degrees of comptenence ranging from "total mouth breather" to "Can I be done pretending like I care and go back to doing my nails?"
We had 12 packages from e-bay go missing (over 3 weeks late) that all arrived on our neighbors doorstep on the same day where they were left in the rain. This week, we had a birthday card arrive open with $100 bucks missing from it. I called and was on hold for 1 hour before finally getting the manager. It was (yet another) new guy, who told me that "The thing with customer complaints is that you people don't understand how the mail works." (I'm not making this up.)
Sure I do. You send something and it should arrive. In one piece. Unopened. Dry. Mostly it should just show up at the right place. That's how the mail is supposed to work, chum.
Don't bother going in unless you are using the automated machines. I'm convinced that the tectonic plates are moving faster than the lines in that place. The staff is rude and seem to take a fiendish delight in telling you that you have completed something incorrectly and must go back to the end of the line and in castigating elderly people who do not speak English to the point where they are in tears. Perpetually understaffed is a laughable understatement.
People in this neighborhood would be better off training pigeons to carry their mail, it would probably be more reliable. -
Review from Natalie L.
Chicago, IL
2/5/2008
I don't even know where to begin with this review.
When I moved to Bucktown a year ago I was used to poor postal service, having lived in the area serviced by the documented worst post office in Manhattan, so I wasn't expecting much improvement. I did expect to actually get my mail though. Of course that was much too high an expectation.
From the very first day I moved in, I started to receive all the mail for everyone in my building, but hardly any of my forwarded mail from NY. I think I was sent a notice that I had a package of forwarded mail waiting for me at the post office, but by the time I got the notice, the mail had been returned to the senders. Even posting a sign stating that my mailbox was not for the whole building has not helped much--I still get mail for all my neighbors and have to make an effort to distribute it properly. I feel especially bad when I get my neighbor's paychecks in the mail--I mean honestly, it's not that hard to read a typed addressed envelope.
But over the months my mail service slowly declined to even worse levels, if that could be possible. I began to realize that the USPS could no longer be an option for me and told people who were sending me cards and checks to send them UPS or FedEx if possible because I just stopped getting my mail for days at a time. A rent check to my landlord took 32 days to arrive. Several checks sent to me were lost in the mail. I had to change all my bills over to online payment.
Finally it reached an all time low in October, when the mail just stopped coming altogether. I seriously did not receive one piece of mail for three weeks. I finally had to go over to the post office to ask if maybe my mail was being held there for some reason. Of course, it was not. I will say that the supervisor who handled my request was very nice and efficient, although she did not get back to me as she promised she would.
After my complaint, I started to receive my mail again. Kind of. Not that the mailman knocks more than once, quietly, when I get a package so that I always have to go get it from the post office because I never hear her. But I have still had mail attempted to be sent to me returned three times to the sender because of "improper address" although the address was correct, etc.
It's really sad for me that I can't use the US mail anymore, ever. All because the Chicago mail system is the worst in the country, and this post office one of the worst offenders. I used to be angry about this, but now I'm just resigned.Listed in: My Neighborhood
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Review from Liz Q.
Pittsburgh, PA
8/14/2007
I advocate changing the meaning of the phrase "Going Postal" from going batshit crazy to doing absolutely nothing. Slowly.
Seriously. This post office branch is the 7th level of Hell. Who are these assholes manning the windows? My cat could offer more efficient service and she doesn't have opposable thumbs. I would be all for firing them, but what else are they qualified to do? I would use the automatic postage machine, but I have never seen it in working order.
If you enjoy standing in a long, slow line while you sweat buckets, only to be treated rudely upon getting to the window...then come on down. If not, then I have two words for you:
Fed-Ex.
ETA: I can't believe Yelp! forces me to give this place any stars. Fine. I will give it one. But it's for the aesthetics of the building. Not for the inhabitants therein. -
Review from Kyle H.
8/25/2009
One time, coming here for my Passport Application, I had great service. Tip: have all of your application stuff filled out and a check, ready to pay. Other than that, there's always a wait of bureaucratic proportions!
Twice while waiting in line I've seen people of Spanish-speaking descent "pretend" they did not know the protocol of a line, and walk immediately to the front, trying to get helped. Once it actually worked! Nosotros esperamos por la salud, eh?
Once you do get a chance in line your counter help will be overworked, drained, beat down; and she'll invariably have to ask her Window neighbor to help you instead, or for change- which the Window neighbor will refuse to give her!
This US Post Office needs a serious kick in the pants! And it needs music piped in. Take a note from the playbook at Cardiss Collins downtown, and get these people some music. And fix that damn squealing intercom system that must be at least one of the reasons their nerves are so on edge! -
Review from Keira S.
Chicago, IL
6/17/2008
Once upon a time, way back in 2004, I moved two blocks. And a few weeks before I did that, I filled out a change of address form at the local post office. They did not forward my mail.
So I went back and complained. They had me fill out another change of address form. They still did not forward my mail.
Went back a third time. Filled out a formal complaint form. They still did not forward my mail.
Fourth time. Second complaint form. Still no mail.
It's four years later, and as far as I know, I'm still getting mail at that address.
Fast forward to last September. I moved again. Repeat the above steps, only instead of filing a complaint form, the mail clerk said, "Wait one minute," and went into the back for a very long time. I assumed that she was straightening out the situation, but when she finally returned, she simply handed me a piece of scrap paper on which she had scrawled a phone number.
"That's your mail carrier's cell number," she told me. "Call him and complain."
I stared at her. "You want me to call my former mailman's personal cell and ask him why he, personally, is not forwarding my mail?"
She didn't blink. "Yeah."
Needless to say, I didn't do that. If you guys happen to get the birthday card from my parents, please forward it to Yelp or something. -
Review from Alexander W.
Chicago, IL
6/30/2010
If you enjoy the smiling employees of a downtown CVS combined with the fun-filled wait in line at the DMV, all sprinkled with a dash of Soup Nazi customer service, then you will LOVE this post office.
P.S. I'm only taking the time to add my vote because I really want the AVERAGE rating to be 1 star (Rob R.'s sugar-fueled four star review really skewed the math). -
Review from Alicia M.
Chicago, IL
11/28/2006
DONT bother to go to this post office unless you have 2 hours to waste.
This post office is useless unless your going to put a letter in the mail by your self and already have a stamp on it. Use the boxes outside and try to never have to go inside.
They have about 8 windows for customers to go up to a postal worker and they only ever have 2 to 3 empolyes working. ALL DAY LONG. even durning holiday season. Normally when i have to go inside the line is always out the door.
I got a postal money order from someone i had to cash. WITHOUT FEES, i needed the full amount and the teller refused to cash my money order which CAME from a post office. It was horrible. I sat in line for an hour!!!!! and when i finely got the window with my 2 month old son who by now was screaming and upset, the teller then told me she could not cash my money order she didnt have any money.
Im sorry but get your ASS UP find a manager and get more money
ITS A POST OFFICE, YOUR A BUSISNESS YOU SHOULD HAVE MONEY. I was so pissed. I refused to ever go into this post office unless i am dieing.
they also deliver my mail and i NEVER GET MY DAMN MAIL ON TIME and if i get mail its a month old already OR, its not mine..
OR the ultamate anoyance they dont put it in my box they just throw it into the door box which ISNT MINE its my upstairs neighbors and thus i dont get my mail.. they get paid like what 20$ an hour to be morons. -
Review from Mary C.
Chicago, IL
2/6/2009
Can you give something zero stars?
I just moved out of the '47, and while I'd be dishonest if I said the post office had something to do it, I really hated it.
I moved twice within the zipcode and filled out the mailing forwards as I should have. I only recieved forwarded mail when the letter carrier felt like doing it.
Once, I sent an overnight international letter (like $50) and they delivered it to the incorrect city (NOTE: not the wrong address in the correct city). The jerk at the counter said I had no recourse to get money back or even assurance that someone would make sure the package got where it was supposed to go.
After he did this he looked past me and said "Step up." I said, "wait I'm not finished." He acted like I did not exist.
Watch out for the vortex that unmakes existence at that post office.
Zero Stars! -
Review from Steve M.
1/23/2011 1 Check-in Here
Hello. Hello. Is there anyone out there? This place gives government workers a bad name. I have never seen people move so slow in my life I thought the post office on Irving Park was bad but this place takes the cake. Unless I need to pick up something specific I will just use the full post office inside the Food Smart on Armitage because even if I have to wait a few minutes to come over and help me thats at least 20 minutes faster than this post office. I can't believe all these people still have their jobs......
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Review from Kim V.
Chicago, IL
6/4/2009
The art-deco building gets the 1 star...the service gets NOTHING.
I hate this post office. If I have something sent to me via the US mail I have it sent to my father's office in Lombard and then I drive there to get it because it's quicker than waiting in the line at this post office. Really - it's faster. Don't believe me? Try it. Even if there is traffic on the Eisenhower - it'll be less time than waiting for the sloths behind the counter.
Besides the long wait at the post office, the postal carriers associated with this branch are god-awful. When I first moved in a couple years ago they kept marking my mail "no such address." My house was built in 1890 - so I think it's address has been in use for a while.
Then there is the issue of package slips - you know the ones that say they "tried" to deliver a package and you now have to pick it up at the post office. Well, I work from home. They don't "try" to deliver stuff so whatever. And the worst is when they show up and they've already expired. I brought one of those to the post office and was like "what's up with this?!" and the troll behind the counter kept saying, "it's too late, it's too late." Yea - well why did it take so long to show up in my mail box? Is there some sort of black hole between the post office and my house?! I guess I should be thrilled I even get them. Most of the time I just show up a day or two after it should have arrived looking for my package. And for such occasions I find it best to pack a lunch.
The best is when they "misplaced" a 14" frying pan. It was shipped from Amazon and I brought my slip in (delivered to my neighbor's house) and they couldn't find it....FOR TWO DAYS! How in god's name do you lose a package containing a 14" frying pan?!! REALLY?! Reason #2 I now drive to Lombard.
I just don't get how this place can be so terrible. The staff is amazingly bad - the see there is a gigantic line and they'll just stand around and talk to each other. And there must be some sort of mandatory 5 minute wait between customers. When I'm there - I want to go postal!
And I'd say they should just destroy the place and start over, but I really do like the architecture. -
Review from Megan L.
2/18/2009
The service at the Logan Square (NOT Bucktown) Post Office is actually some of the worst I have ever encountered from a Post Office, and that's quite a statement.
Mail delivery is a joke. I routinely get two weeks worth of Newsweek on the same day. I actually once got three weeks of it on the same day. I mean, wouldn't you be embarrassed to deliver three issues of a weekly magazine on the same day? Wouldn't you at least spread it out?
Then there was the time when mail delivery to my building ceased altogether. It took us a week or so to figure it out, since it wasn't unusual for us to not get mail for days at a time individually... Anyway, someone from my building went to the Post Office, and there was all our mail, sitting in the back. Turns out that our mail carrier du jour couldn't get in our security door for some reason - it's not like the lock had changed - so she just stopped delivering it. Didn't think it was necessary to tell someone at the Post Office or leave a note. I mean, why tell someone?
And the service when you actually go to this location, well, you can't even call it service. There is always a ridiculously long line, and the staff are always goofing around and talking to each other. I don't have any objection to having fun at work, but you can have fun AND get things done. I promise, it's true. I went to pick up mail that I'd had held while I was on vacation, and the worker rolled her eyes at me and meandered off without saying a word... She did, eventually, return with my mail, but I really had no idea where she'd wandered off to.
Ugh. This place frustrates me to no end.Listed in: The Worst
-
Review from chad n.
Chicago, IL
11/24/2008
Most U.S. Post Offices are to be avoided - long lines, slow and inefficient service, and limited working hours.
This one is better than most. Lines seem to go faster, hours are better, and that Automated Postage Machine is awesome - if you have a small box or envelope and a credit/debit card, you can print your own postage sticker faster than you can sing "America the Beautiful".
I do not have PO Box here. -
Review from Nathan M.
IL
1/13/2007
Generally, I really like post offices for some strange reason. But I gotta say... this one absolutely has to be the worst. No matter what time of day, there is always a line which moves at an inexplicably glacial pace. And once you finally get to a window, you're treated to the rudest group of postal employees I have ever met.
Still, I'll give it two stars because 1) the building, inside and out, is really pretty and 2) at least they have an automated machine for stamps and small package postage. That thing is a lifesaver for most postal trips. -
Review from Katrina S.
Chicago, IL
2/1/2010
This is the worst post office in the city of Chicago which makes it horrid, considering our city's postal service is notoriously rife with "issues".
I have to call and complain at least 3 or 4 times a year because the carrier is too lazy to put the mail in the box so he/she leaves the mail for about 25 units in a pile in the lobby. Sometimes they just skip us all together. I will say it's been a while since this has happened, (knock on wood). I have also sent mail from this post office that has mysteriously disappeared.
God help you if you ever have to go in for anything. The lines are always ridiculous, it seems like they are all annoyed to be there - judging by their level of indifference, turtles pace and attitudes. A hot mess. -
Review from Erin J.
11/11/2010
The one-star trend continues...(as does the rant)
I've lived in Logan Square for over five years now and for every one of those five years, I've arranged to have all important mail delivered to me at work. I do paperless billing. No subscriptions to periodicals. When I order something online, it comes to work and I lug it back home with me on the Blue Line. My grandmother even sends my birthday and holiday cards to me at my work address.
After The Norwegian Box Incident of 2005, no gifts from family or friends come to my apartment anymore. My father had called me because my mom was upset that I hadn't thanked her for a gift she'd sent me from a recent trip to Norway. I'd had no knowledge of this gift and had received no delivery notes at all. "But we sent it first class!" my dad had howled. Oh, Dad.
Another time, I didn't receive a certified letter. The note on the door said delivery had been attempted, but being out of work at that time and anxiously pacing a mere 12' above the front door and all the call buttons, I was never notified. I took the note - a 2nd notice, even - to the post office that afternoon. The women behind the counter were annoyed with my presence. Why couldn't we all just GTFO and then they could finish out the day with continuing their mindless cackling and hollering and gossiping and talkin sheeit. Regardless, that certified letter contained a dearly, dearly needed paycheck. The woman behind the counter disavowed all knowledge of this letter. She said my carrier was out sick, so I couldn't have just gotten the notice that day, anyway. Was I trying to trick her? Was I PLAYING GAMES WITH HER? I got to eat canned grean beans - the only things left in my pantry - for two days because of that little oopsie.
I only rarely get mail at home. I don't even get those stupid coupon mailers that fill up the mailbox. I may get the occasional postcard from my dentist's office or a student loan notice for one of my neighbors. Sometimes credit card offers and car insurance quotes. All very spotty. And then one day out of nowhere my mailbox will be so, so crammed full of this worthless, torn and crumpled junk - weeks of it, I assume - that my carrier doesn't even think it's worth the effort to close and lock my box. So I and all of my neighbors in my part of the building come home to my mail strewn about the vestibule. Because that's the classy way to deliver the mail.
About a month ago, I had to place a phone order instead of doing my usual online order. About two weeks later I called to check on the status of the package. The phone rep had sent the package to my home address by mistake...and it had been delivered two days prior. There was never a package in the vestibule, nor did any of my kindly neighbors set the box up by my apartment door. Thankfully that company rocks and re-sent my entire order to my work address.
Just this past Monday night I was trudging home after a long day at work, around 8pm. My mail carrier was letting her stomach push the mail cart down the sidewalk as she shuffled along behind it, her hands jammed into the tops of her pockets. She actually had a miner's headlight on over top of her stocking cap.
More appalling, she was also wearing the dark blue cardigan that I never received.
Is it possible that she also purchased that exact same (expensive, online-only, distinctive) sweater? Yeah. It's possible. Is it also possible that she bought it about two sizes to small and thought, What the hell? I'm just gonna wear it to work! Yeah.
Was I filled with some serious rage not even a bottle of pinot noir could repair that evening? Sure was. -
Review from Jonathan A.
Chicago, IL
4/20/2009
This post office must be one of the worst in Chicago, making it certainly one of the worst in the country.
I just have most of my mail sent to my work downtown now. It's much faster and more reliable.
I wish I could avoid paper mail entirely. -
Review from Dan M.
Chicago, IL
11/26/2010
worst. post. office. ever.
If you know what's good for you just go to the Foodsmart on California and Francisco - they have mail services AND beer.
