AT&T Store

Great experience here, Eric was the professional who assisted me with upgrading a device. Eric was informative, knowledgeable, and very helpful. I appreciate the options I was offered, the pros and cons of each item I was considering, and the explanation of charges. There's no reason to go anywhere else to upgrade or add on devices, we'll be going to upgrade my wife's phones as well.

Thank you !

Scottie was fantastic. He took the time to talk through and explain everything and brought real world experience and knowledge to help make the decisions easier.

I brought my mom here to finally upgrade her iPhone 5 to an iPhone 13. Rachel was incredibly helpful and kind. She was very informative and transparent and did not push any changes or purchases that my mom wasn't comfortable with.

I went into this AT&T location in Glastonbury to try and get some issues with my account resolved.
I was immediately approached by Eric G with a smile and a handshake.

Eric was very professional and definitely knew his stuff.
He was able to sync our accounts to 1 account and still keep our unlimited data, which was a huge concern of mine. He also saved us quite a bit on our bill just by asking us a few questions and bundling our phone bill with our Direct TV account.

I was also in the market for a new Samsung phone as my old Note 3 was starting to have issues. Eric went over the features of the new Note 5 as well as the New iPhone 6s Plus.
As much as I love my samsung phone, the new iPhone seemed to be the best bang for my buck.
I decided on the iPhone and Eric set it all up for me.

I will definitely go to Eric for all my future needs.

Eric M.

3 Customers 3 employee and I've still been waiting over 30 minutes.

Now the guy goes on break instead of helping waiting customers. I guess AT&T doesn't want my money. Maybe I should see if Verizon wants it.

Eric was extremely helpful. I had both my kids with me which can be trying. He kept them entertained and I came out of the store with the upgrade I needed and a full understanding of my bill!

Walked in and walked out. Wayyyyyy too crowded at this store! I will have to check another time and day and possibly edit this review later.