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Twiggs Salon and Spa
Rating Details »
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
- By Appointment Only:
- Yes
5 reviews for Twiggs Salon and Spa
i wrote a review about this salon and it disappeared. hmmm... well i did also see the split ends episode which featured this salon and its owner. and i was shocked at how the entire staff acted. well, lets see how any of them would do in NYC or LA. i dont thing too well. and hey OWNER, know any other words than "herrendous"?
she also made a comment that "if youre fat you dont get passed the front desk..." well i guess youre just saying bye to some of the best talent ever! i myself and a big man, but i am a great hairstylist.
if im ever in MN, i dont think ill be visiting twiggs anytime soon.
In spring 2008, Twiggs was featured on the reality show, "Split Ends". The show arranges day-long swaps between two stylists from salons targeting different markets (one high-end, one budget). The appearance of Twiggs as the high-end option saw its owner, Shauna Raisch (rhymes with "hash"), trade spaces with a stylist from a salon in Phoenix, Arizona.
Most businesses would seize upon a marketing opportunity like this to showcase their talents, with the ultimate goal of expanding their client base.
Twiggs, by contrast--with Ms. Raisch at its helm--seems to follow an inverted customer service philosophy, where bad manners and condescending attitudes are thought to enhance their appeal. Based on the adherence of her staff to these principles, one has to wonder if they've been codified in their employee handbook.
In the episode, Ms. Raisch (who named her pet dog "Gucci") exhibited the mean-spirited, narcissistic behavior that would easily qualify her for an appearance on another reality show, "Bridezillas". In a shocking display of schadenfreude, she seemed to derive a profound pleasure in belittling and hurling insults at anyone who failed to embody her taste for cheap, artificial beauty. Most offensively, she said of Twiggs, "If you're fat, you're not walking through the front door. If you look like a slut, you're not walking through the front door." Even Britney Spears and Amy Winehouse come across as more refined and cultured than that.
I wonder if there's a charm school nearby...
-------------------------------------------------
I actually accompanied a friend to Twiggs a few months prior to the episode, and my opinions of it then were no poorer than when I actually saw the show.
Having dressed in jeans and sweats on our trip, I felt the heavy gaze of disapproval by the attending receptionist (a suburban twit) the moment I stepped into the salon and announced that I was "just here to wait". Turned off by her brand of welcome (I've experienced less tension in a hospital emergency room), I retreated to the car to pass the time as my friend redid her coiffure.
An hour or so later, my friend emerged from the salon with a glowing, Rhianna-inspired hairdo. Her highlights nicely accented her heart shaped face, and I knew that it was precisely the look she was going for.
Upon entering the car, however, she was clearly distressed. "I can't believe that damn stylist," she relayed. "She said she didn't think I had the 'best' features for the hairdo, and made her own suggestions about what I should do!"
"Next time you should go to Fantastic Sams," I joked. Sort of.
Wish I could give it zero stars. I made an appointment, showed up 5 minutes late and then waited over 45 minutes for service. When I asked if it would be much longer, I was told this was my fault and she didn't know how longer I'd have to wait. I cannot rate how they cut hair because I LEFT and never got past the lobby. And I'm never going back.
This place amazes me. I lived in NYC for servral years and my fiance is a very acomplished stylist. normally he is the only person aloud to touch my hair. While he was out of town this summer working in SF CA i tried twiggs before an event. They treated me like crap! I have no idea why they are still open other then that they cater to the jennifer klines of the twin cities but if you know her you know that you don't want her as an allie either.
You can't Sh*t on the little people because most of us aren't as little as we seem.
This place does not live up to the HYPE!!! The receptionists' are a bit snotty, and the stylists are so so for a $60.00 hair cut! I am open to suggestions for a nice place!
