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Tree House Humane Society
Rating Details »
Categories: Animal Shelters, Pet Services [Edit]
Neighborhood: Uptown1212 W Carmen Ave
(between Broadway St & Glenwood Ave)
Chicago, IL 60640
(773) 784-5488
- Nearest Transit:
-
Argyle (Red)
- Hours:
Mon-Fri. 12:00 p.m. - 8:00 p.m.
Sat-Sun. 12:00 p.m. - 6:00 p.m.
59 reviews for Tree House Humane Society
This business is a Yelp Sponsor
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1/19/2009
One of the Business' Favorite Reviews What's This?
My partner and I adpoted our newest cat, Ava from Tree House a little over a year ago. We could not be happier with her or the service we got from Tree House. Here are the highlights:
1. This place is cageless and no-kill. We are proud that our money went to support an organization that believes in the integrity of animals and their right to a happy life and home.
2. The staff was serious and smart. We need to know what cat will really be best suited for us, and the counselors at Tree House were there to guide us to the perfect cat for our specific situation. They also gave us a wealth of knowledge about how to introduce Ava to our older cat, Xavier. After following the instructions from Tree House, we have two cats who adore each other and adore us!
3. They cared enough to follow-up! I got several calls the weeks and months following our adoption to make sure that we weren't having any problems. I knew that if we had any questions- they would be there for us.
4. They introduced us to our new vet office. Tree House strongly suggested Blum Animal Hospital to us, because we expressed uncertainty with findng a new vet. Our older cat doesn't do well with new people, so we were happy to find a vet office with integrity that really takes care of our animals!
I would suggest Tree House to anyone who wants to adopt a cat! We would do it again if we could!
I am beyond impressed with the work The Tree House does for all cats, not just those that might be considered easily adoptable.
As my example of their wonderful work, I called them to tell them of a construction project scheduled at a location with a colony of feral cats. One of the cats on site was blind, and most certainly would have been a casualty of construction, or from being thrust outside of its familiar surroundings.
The Tree House accepted my plea for assistance, and with my trapping and bringing the cat in, they evaluated, provided medical care, and eventually adopted the cat out to someone that could care for her. They did this with only a request for a donation by me (which I happily continue to provide).
Really, this place is a great credit to our city, and many cats would be a lot worse off if it wasn't for their work.
Writing a review for a no-kill shelter is like writing a review for cotton candy, snow days, and hot dudes who run shirtless in the summer: There's never going to be much bad to say.
Having admitted that limitation, I had a great experience with Tree House. What really made them shine to me was how well the adoption counselors knew all of the cats in the shelter. I am a terrible decision maker, so I wanted to meet any and every cat who might be a good fit for my situation. The counselor didn't rush me at all, and gave me great insights into each cat's personality. (She even let me play in the kitten room even though I definitely wasn't going to adopt a kitten. She just seemed to understand that I was a cat lover and in kitty heaven!) It was obvious she had spent a lot of time with the cats and gave me great guidance.
After five visits, I knew that Northerly (now called Wojcieka) was the perfect cat for me. And she is! She rocks. She does the cutest thing where--sorry---Yelp is not the place to gush about my cat. But I'm so happy that the patient volunteers at Tree House helped me find her!
As for the shelter itself, I love how it's cageless. In addition to being good for the cats, it's also much better for people looking to adopt because you get a good sense of the cats' personalities. And they keep it very pretty clean given how many cats are there.
Wonderful place!
Adopting:
I adopted my 4 year old white and gray tabby from Tree House last year. They allow you to spend time in the different rooms the cats share (they're not all stuck in individual cages). I felt like my cat chose me!
They did a great job screening/interviewing me before allowing me to adopt him. And a staff member even did a phone check-in within the first few weeks to make sure my cat was adjusting well and to see if I had any questions. Wonderfully responsible and caring.
Surrendering:
Some folks living in a group home in my neighborhood unofficially adopted a stray cat last year. But their stray arrived at their door one day with a bad cut on his paw and they didn't know what to do. I helped them to bring him in to Treehouse so he could get medical care, get off the streets and formally adopted into a forever-home. Treehouse was just as helpful taking in a cat as they were when I adopted one!
i didnt get a cat from these guys BUT i have worked with them on a benefit.
They deserve the yelp rating of 74389205437892 stars!!!
What they are doing is nothing shy of amazing.
The people working with this organization are all dedicated, beyond generous, and caring.
They can take care of all your cat needs.
Before you go to a pet store and purchase a cat, think about adopting.
Cats=rules.
Treehouse=rules big time.
get there.
they're whole-heartedly dedicated to making life better for cats. it's heartening to see all that they do.
i adopted Josie from them more than a year ago. they were patient with my taking a long time to decide on my adoption and talking with me about my concerns. after the adoption, they've been helpful with anything cat-related. i called about some litter problems, and the main behaviorist called me back and talked with me at length (wish some of my human doctors were so attentive and genuinely caring!).
I just adopted my second tree house cat; Hank. My experience here was about as great as my first one (a number of years ago).
Ok. . . so the staff can get pretty strict about their adoption rules (I actually got denied about 10 years ago because I was a student with no full time job). My ego was bruised, but I got over it. . .
Everyone has already written about why they love this place so much so I'm not going to repeat their sentiments.
Bottom line. DEY HAVE DE KITTEHS AND R LOOKEEN FOR HOMEZ!!!111
Earlier this year (back in January), I decided to adopt my first cat. After reading an entire book on how to raise a cat, I felt completely ready to take on the responsibilities and joys of having a cat, so I went to Treehouse.
First off, I love the waiting room that's filled with adorable, disabled cats. They roam around the place and greet people as they fill out paperwork. It's so comforting!
Secondly, everyone was extremely helpful, patient, and considerate. I never felt pressured to pick out a cat, and they answered all the questions I had. And they seemed genuinely interested in finding a good home for their cats because they were very thorough and careful. They take really good care of their cats too.
The end of my trip to Treehouse really broke my heart. The manager (Gwen) got a little emotional because the cat I decided to take home (Imogean) had a daughter that she was leaving behind. Also, my boyfriend had brought a carrier inside and it only took minutes for a little kitten named Athena with paralyzed back legs to crawl in. It was the cutest, saddest experience of my life. We had to eventually get her out of the carrier, but I wish I had enough money/time to adopt her!
Imogean, renamed Bettie, was definitely the right choice. She's a 1.5 year old tortie that's partially blind in her left eye, but it doesn't seem to affect her much. She's the sweetest cat I've ever met and she gets along well with other cats. I've had so many people tell me that they don't usually like cats, but she changed their minds. I haven't had any problems with her adjusting. I could tell that she felt comfortable since the first night I took her home.
I now have a wonderful, loving cat, and I have Treehouse to thank for that. :)
Several years ago, this black stray cat would always follow my sister around. One day the cat followed her home and actually came into our house. I went online and researched places to bring the stray cat to. I knew I did not want to leave the cat in a shelter knowing his chances of being adopted were slim to none and he would not be happy locked up in a cage. I came across the Tree House Human Society and gave them a call telling them about my situation. They said they would gladly take in the stray cat. I was truly happy to be able to give the cat a chance for adoption. In the couple of days the cat spend with my family was truly enjoyable. We named the cat Scat the Cat.
When we brought the cat to the Tree House the receptionist was very nice and friendly. I hope Scat the Cat is doing well hopefully with a loving family!
Interesting Note - While visiting the Tree House to drop off Scat, the cats seemed like they were happy there. There were a couple of cats near the front desk. Tree House cats are truly happy cats!
Tree house is a beautiful organization with a loving, caring and nurturing environment. My experience from beginning to end my was top notch. As of recent events, I have become highly allergic to cats, so as a precautionary measure, tree house accepted me into their organization with open arms to test my allergen reaction while being in a room with a couple hundreds cats. Sounds silly, but I did it any way with the necessary precautions done in advance on my part.
To my surprise as well as others, the day went very smoothly. One of the staff members (Melanie) guided me from room to room and described why, how, and what type of cats were available. This tour was pleasant, informative & most of all fun. I was sold!!! I felt no pressure from any staff member to adopt a kitten or cat right away. Everyone one was very warm, welcoming and concerned not only for the future kitty I was to adopt, but for my own well being. Which by the way says a lot.
In the end, I adopted a beautiful 2-3 year kitty named pepper that I adore and has brought nothing, but joy with her little antics and love. She is a wonderful addition to my family, my husband and I. Even with my allergies and her minor food allergies, the choice to adopt from Tree House was the best decision because they care not only about the animal, but the adopter too. So, I thank you Melanie (employee) of Tree House for bringing joy into our lives. I also thank everyone else at tree house for such a wonderful experience. Lastly, for allowing me to witness that their is such goodness in world to treat, care and love those that get lost, unwanted or neglected. Keep spreading the joy.
In the end, I would totally recommend tree house to any one in need of kitty or cat without any hesitation.
I've adopted two cats from the Tree House and I think they are an amazing place. The first cat I adopted had been in their socialization program for several years because she bit and scratched a lot due to stress she'd endured on the streets. She was there for about four years before I adopted her and now that she is 14 and we've spent 10 wonderful years together I am grateful every day that she found her way to Tree House as a kitten and was treated with love and patience instead of being punished for having emotional problems.
The staff is very helpful during the adoption process and after if you need to call with follow up questions and I think the adoption fee is really reasonable given that both of my cats were up to date on their shots and given a vet check up before leaving with me. I have several friends who also adopted from Tree House and all of us were very pleased with them.
Sorry to hear about E.N.'s visit, but please keep in mind that Tree House is a NO - KILL shelter that runs on volunteer assistance, with minimal paid staff. If it weren't for Tree House, all of the cats inside would have been KILLED b/c they were abandoned by their owners.
Every time I have visited, the facility has been clean and with minimal odors (note that staff and volunteers go around ALL DAY to remove cat waste). Additionally, the first floor of the facility houses cats with the greatest needs (those that have been hit by cars and left for dead, others suffering from paralysis and more that are suffering from congenital defects). The efforts Tree House expends on these cats is monumental.
They should be commended!
I visited Tree House on the advice of a friend several years ago, and I did not have a good experience. My grandmother lost her husband and was looking for a cat. She has owned many pets and has loved them as much as any of her Italian sons. She is/was older (early 70s), but she was (and still is) completely self-sufficient. I visited Tree House on behalf of my grandmother and was completely honest with them about the situation and told them where the cat would be going. I explained that if something happened to my grandmother, I would take care of the cat (I have owned several) and I offered to sign a contract with that guarantee. My grandmother treats her pets exceptionally well and I knew that the cat would be going to a wonderful home. They were reluctant to let her adopt a cat because of her age. I would have understood their position if they politely declined the offer to adopt. However, I believe that they did something much worse. The woman who worked there said that, because my friend was a generous donor, they would make an exception in my case and my grandmother could have one particular kitten. The woman told me that the kitten was five months old and, based on her temperament, she would be the "perfect" cat for my grandmother. This was presented to me as a "take it or leave it" offer. Unlike the others, this cat was in a cage away from everyone else. This should have been a red flag, but I trusted this woman and agreed to take the kitten home to my grandmother. My grandmother immediately brought the cat to her vet and discovered that it was much older and extremely ill. The cat had severe respiratory problems and there were large quantities of blood when she went potty. My grandmother would not dream of returning the kitten and has spent over $5,000 in medical bills over the course of years treating what the vet has described as various chronic illnesses. The vet was shocked that any institution would have allowed this cat to be adopted. My grandmother loves this cat and there are very few people who would have devoted the time, love, and resources to give the cat a good life. But, I believe that Tree House saw an opportunity and took advantage of her. I would keep your eyes and ears open when visiting this facility and would not let anyone steer you towards a particular pet.
Comment from Ollie D. of
Tree House Humane Society
11/12/2009
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I don't think I could ever run out of wonderful things to say about Tree House staff and volunteers. I've never written a review on Yelp before, but it saddened me that some people didn't have the great experience that I had and wanted to share.
In February of 2007, I adopted my first cat from a suburban animal shelter. Unfortunately, he had a previous medical condition we were unaware of and I lost him due to liver failure six weeks later. I was heartbroken. Having heard about Tree House from friends and on the radio, I decided to give them a call. The adoption counselor who answered was extremely knowledgeable about their available cats and immediately suggested a brother and sister who were the last of their litter on the adoption floor. She thought the three of us would be a great fit.
Intrigued, I went in the same day. While adoption hours were almost over for the day, I never felt rushed and was encouraged to spend as much time with the cats as I needed. It turned out I didn't need very long because the volunteer was right, the cats and I were a great match! The little boy and I hit it off right away and while the little girl was more stand-offish, she still came by to say hello. I didn't have time to fill out the paperwork that night, so I promised to be in the next day.
I was there on Saturday the moment adoption hours began. I was approved for their adoption right away. The volunteers had heard the story of my first cat and were very sympathetic. While Ainsley and Buckley were getting their last check-up and a nail trim, clinic staff met with me and went over their medical records. I was very pleased. The most I had learned from the other shelter was my cat's weight and the dates of his inoculations. Tree House was very thorough. You could tell that they care about every cat in their building. A volunteer came in while I was finishing the paperwork and she announced that my cats' first birthday was in two days and they were getting a home for it! It felt like I was becoming a part of a very large family.
The support didn't stop after they were home, either. Buckley had a canine that grew in behind his baby canine and because of the 30 day medical guarantee, they pulled the tooth and did the follow-up exam for free. They also checked him for a problem he had with a sensitive stomach. Again, free because of the health guarantee. This was a complete change from the other animal shelter who's health "insurance" only covered the cat for seven days.
Even now, a year and a half later, Tree House still supports me. They have a behavioralist who's extremely knowledgeable and friendly. Their volunteers and staff still know me and my cats by name. All in all, I could not be happier with my decision to adopt Tree House cats. Thank you Tree House, you were there for me in a very sad part of my life, but introduced me to the two best cats in the world who have brought me a lot of smiles and happiness.
My experience with this place is me dropping off a stray cat.
I love cats...have had one or more for most of my life. in the past couple years I have become aware that I have adult onset allergies to cats. I am soooo bummed because I really like cats. It's not the kids of allergy that gives me an itchy nose or something minimal...I get a full on asmatic attack or something and I wind up on breathing treatments...LOL
Anyway, there was a stray in my neighborhood...started feeding it... kept it around in an enclosed back porch when it started getting into cat fights and coming hurt. Well all of a sudden one day it wouldn't walk on it's hind leg. I don't have money to take him in, I'm allergic, it's getting cold out, and now I'm in a BIG hurry to find him a home. (all this time I had been trying to find an owner and/or someone to take him in)
I call a bunch of shelters, but Treehouse was BY FAR the nicest and most caring place I had talked to. Everyone just dismissed me and said deal with it...they don't have openings. What do I do.. I have this stray I'm trying to help, I can't afford a vet myself...what do I do?
So I call, they are helpful, they say they will call me back in a couple days to see what they can do. Sure enough, in two days I got a call back. The vet was concerned about his foot and told me they would squeeze him in. I was SOOO releived!
I brought the cat in (with a mask on my face :) they took him right in, I signed some paperwork and were very friendly. I was impressed with the place and felt good about leaving him there. He is such a GOOD cat I would have kept him if I wasn't allergic! The first things i noticed....not a smell at ALL! You wouldn't know that animals lived there! Tons of friendly cats that greet you at the door and pull on your heart strings. If I weren't allergic I swear i would have taken my cat back as well as 5 others!!
Great place. I really hope people go there and adopt a cat. When you are there....ask for a grey,tan tabby boy @ a year old, whose name was "kitty" (that's what we named him)...he was the best cat ever. He could be called a dog cat because he acted like a dog...wanted affection and very sweet!
I recently lost my 7 year old calico, Pumpkin, whom I miss dearly. When I was ready for a new cat, I wasn't sure where to go but I thought I'd give Tree House a try. They were really great. The staff at Tree House were incredibly patient, helpful, and kind. I adopted the 5 year old Calico whom I'm calling Radish (formerly known as Beryl). They made the adoption process smooth and easy. I would highly recommend Tree House to anyone I know who's looking for a cat. Tree House rocks!
The volunteers at Tree House really are angels. My wife and I have two tabby boys from Tree House and had a fantastic experience in the weeks and months leading up to their adoption. The volunteers were always on hand to answer any questions, and it's true -- they know all the cats by name.
I have never had pets before, so obviously I had a number of questions I needed to have answered. The volunteers were gracious about answering questions not only before the adoption, but have also been fantastic in the months following.
I never thought I would be a guy who would say this, but I love my cats. Thanks Tree House for working so tirelessly for these kitties.
This place rules. In a world where things constantly decline by degree it's nice to know that there are still some cat warriors left to help out their feline friends.
They've always dealt with me kindly and professionally. I know they do the same to the kitties too.
I love treehouse and wish them luck in their expansion and mission.
I am in love with Tree House.
I wish I could take home so many of the cats I have met, but I can't.. so instead, I volunteer here for a couple hours a week.
The humans are great. As others have pointed out, some may seem gruff or just plain weird, but its because they truly care about the well-being of the cats. Keep this in mind, check your ego at the door, and try to approach the process of adoption from the point of view of someone who is looking out for the best interest of the cats.
After spending a lot of time with both the cats and humans here, I have a much keener appreciation of the love and hard work that goes into keeping Tree House running.
If you are like me and cannot adopt any more animals, please volunteer. And if you are looking for a new companion, especially an adult, ignore the negative reviews and visit Tree House. If you would like to know which cats have totally stolen my heart, feel free to PM me.
My husband and I went to Tree House a few weeks ago to look at kitties and to fill out an app. The girl who interviewed us was very helpful and really took the time to show us around and answer our questions. You can tell the people that work there really care about the cats and aren't just trying to shove off the little guys/girls to anyone that walks in.
Though we didn't end up getting our new addition from Tree House I am now a big supporter of theirs and who knows...maybe our new addition might just get a new buddy from Tree House one day.
I'm really shocked to see bad reviews of Treehouse and, at the risk of hatemail, after reading the reviews that corresponded, I'm not really surprised. Disappointed, sure. But not surprised. Some yelpers really disappoint me.
First of all, we did get our kitties spayed and neutered here. And yes, it took a while for someone to get back to us, but I was very greatful. We had been having a hard time finding a vet that we could afford, but knew our financial situation would be improving over the next year.
I love Treehouse. I love what they do. I love their mission. I love that they give the opportunity of responsible pet care for people who want to be providers of responsible pet care for their furry family members.
While I am still struggling a bit financially, I give to Treehouse every year and I can't wait to be able to give them more.
To the person who got the pure breed as a gift and doesn't want to be judged by taking advantage of a low cost spay neuter program: perhaps the giver of the gift should also give the gift of covering a kitten's vet bills. Perhaps you could ask them to make a donation to Treehouse on your behalf, since you could not afford to do so?
To me, that's a more productive option than ranting about a program that does so many great things.
Also, you're reviewing Nordstrom's Shoe selection, Sushi Bars, Salons, etc. I don't think you are below the poverty line.
We have two cats from Treehouse and the adoption process was great. The facility is well kept, clean, organized. The cats are well cared for and loved. They have LOTS of cats so choosing your new friend might take a while. They do a thorough background check (irritating initially but in hindsight we respect the dedication to the animals' future). The staffs is very nice, are efficient and organized, and have a lot of compassion.
They have a large staff with veterinarians on sight.
You can't go wrong adopting from Treehouse.
I've adopted two cats from Tree House--one, six years ago, and the other, just recently. I had great experiences with the shelter both times. This is a place that LOVES cats. At Tree House, cats aren't just abandoned animals who need homes; each cat is a part of the Tree House Family.
Tree House takes adoptions very seriously. There's an application to fill out, and the staff interviews you to make sure you can provide good cat care. This isn't a place where you walk in, get a cat, and leave; if that's what you're expecting, then the staff at Tree House might strike you as somewhat offensive. Indeed, I think some of them prefer cats to people (which doesn't bother me, personally, because sometimes I feel the same way!).
If you're a cat lover and want to adopt, Tree House is THE place for you.
Hello! My name is Bella. I m a 110% supporter of Tree House! It does not get much better! They all CARE. They may not all be the richest, or most popular people, but they all care. Tree House has inspired me so much, and I can`t thank them enough! They will ALWAYS be my stomping ground, my core. I have learned so much, and know I will learn more as time goes by!
As some have mentioned, they know EACH cat (they have over 200 right now!) by name! They know their stories, their temperament, and can answer all your questions about them!
I won`t run out of stories to tell, or cats to talk about, I love Tree House, and ALWAYS will!
Go Tree House, GO!
I wish you luck, my furriends!
I finally got my first apartment alone, and wanted a little company. I hadn't had my own pet since I lived with my parents, and was really excited to get a new kitty.
I had already decided I wanted to adopt an adult cat, not a kitten, and had been eyeing the kitties at my local PetsMart.
I double-checked with my landlord before applying anywhere to make sure I didn't have an extra pet deposit or pet-rent, and applied to adopt a cat who was in the adoption center at PetsMart, from the Anti-Cruelty Society.
When I didn't hear anything back from either PetsMart or the Anti-Cruelty Society by Friday, I called PetsMart. The first person I talked to there was really nice and went to find my application for me, but the room was locked or something like that, which I totally understand. When I inquired later, I got the run-around from both the Anti-Cruelty Society and PetsMart. (is asking for a call saying the cat you applied to adopt has been adopted too much?)
That weekend I walked from my Andersonville home to the Borders at Lawrence and Broadway, and stumbled upon Tree House while walking back on Carmen. (aside: I walked back on Carmen even though I could have taken Lawrence to Clark, but there's a cemetery I'd have to walk by, and I didn't want to)
I went home and did some research, and Tree House looked pretty cool.
I stopped in and applied to adopt a cat later that week. The staff was SUPER friendly. They answered any questions I had. They didn't reprimand me at all when I said I had grown up with out-door cats. I've never believed in declawing a cat... think about cutting off your finger before your nail so you don't have finger nails... that's what declawing is.
The staff was totally friendly and totally laid back. Yes, you have to fill out an application, but there was no pressure to take a cat home that day. In fact, I felt the opposite. They really want you to get to know the cat you're taking home. I got the impression that if I filled out an application and never came back, there would be no questions asked.
I ended up picking out Cologne, a 4.5-year-old FIV+ male. I had made my choice based on my first visit, but they wanted me to hang out with him more before I brought him home.
And yeah, I found it stinkier than a normal house, but this is a house full of cats! Of course it's not going to be fresh as daisies. But I think what I smelled wasn't excrement, it was their wet food... I don't really like the smell of wet cat food. Luckily, Cologne eats his up.
I was really happy with my experience at Tree House. They really care about each and every cat that walks through that door.
In an ideal world, all shelters would be very much like Tree House. My reasons for feeling this way:
1. Once an animal makes it into Tree House, he or she is guaranteed a home for life. No matter whether she is ill, doesn't get along with other cats or people, or just happens to be edging up in years, she'll always have a home. If things don't work out after an adoption, the cat is always welcome back. This is a no-kill shelter.
2. There are no cages (except for sick and contagious animals). Adopting a cat from a caged shelter is difficult. You see loud cats, shy cats, playful cats, and beautiful cats, but they're all behind bars. If you want to find a cat with a funky personality, where do you even start? Most of these cats have just one thing on their minds: get me out of this damn cage. Sure, in most shelters you get to hang out in the meet-and-greet room, but do you really get enough time to get a good sense of a cat's personality?
At Tree House, the cats rule the roost. You get to see the cats in their element. They're playing, fighting, sitting on cat trees, sleeping on blankets, soaking up sun on the window sills, and madly destroying cat toys. On top of it all, they're everywhere and I mean EVERYWHERE. Watch where you step. It's a little unreal, but what you see is what you get.
3. The volunteers try very hard to ensure that the cats get adopted out to good homes. These folks check to make sure that potential adopters understand the commitment required in adopting a cat. Cats need regular vet visits, grooming, decent food, fresh water, a stable environment, and most of all, attention. They will not adopt out to someone who doesn't take these requirements seriously.
4. This place is fun. To work in a house filled with cats, a sense of humor is a must and a little craziness probably helps. Imagine working in a place where there's a cat on the desk, a cat in your lap, and two cats dozing on the printer.
Sometimes, interacting with these folks may feel frustrating. If they seem like they're asking too many questions while reading your adoption form, try to remember this: they only have the cats' best interests in mind.
HIGHLY RECOMMENDED
This is a cageless no-kill facility.
Please consider this outstanding place when considering adopting a cat or kitten. This is a very organized and clean facility. Just outstanding.
We found a kitten during the winter. Poor sweet little one, she was cold, shaking, had fleas, ear mites and was filthy. We could not keep her (long story) which saddened me, I believe in fate -- this is how our last cat came into our lives. We called around and this was the only place that could/would take her. They are wonderful and kind.
I adopted my cat, Kong, from Tree House a few years ago--these people, this place, is amazing, truly. I have such deep respect for them and all the unconditional love they give these cats...
Some of these reviews are hilarious.
For one: Feral is not spelled "farrell." Just, you know, as an FYI.
Also, these people work for nothing. I mean it. Like really bad pay, but Tree House is a non-profit--it's about sacrificing a more comfortable lifestyle so that you can do what you love. You'll never meet another group of people who'll sacrifice so much for cats. Most of them work off the clock, too--taking home whole litters to bottle feed every two hours. They pick maggots out of festering wounds, one by one--they lovingly hand feed shy and abused strays--they are bitten and scratched on a daily basis. People actually arrive on their doorstep with cats in PLASTIC GROCERY BAGS. They owe you nothing. Acquiring better customer service skills shouldn't even be on their radar.
So, in turn, they have a right to get huffy at the mere mention of purebred cats. Bringing them your purebred is like taking a big crap on all the work they do--purebreds are the antithesis of their whole mission.
Probably my favorite review is from the illusive "E.N." So, a lady followed you around and told you which cats you were allowed to pet? Wow! I sure hope she did. She was trying to keep you from getting bit. You should be thanking her.
Oh, and, I'm sorry you can't "browse" there. Before they let you handle their livelihood, they want some information about you first! Is that so much to ask? Are you going to let some random lady into YOUR house to pet all your animals? I'd sure hope not.
Anyway, bottom line: the people at Tree House are borderline saints.
I think a lot of the criticisms above are more indicative about the views of the reviewers than about Tree House. Tree House is amazing, wonderfully dedicated to the protection and expansion of feline rights and opportunities (sounds funny, but it's serious), and one of the best places to get a cat from.
They are among those shelters that do give you more requirements than you would expect for adoptions for a simple reason: many people irresponsibly adopt or 'buy' cats. I've had plenty of friends and acquaintances who picked up cats and then had to get rid of them within weeks or months because they were moving, or the landlord didn't allow cats, or some other thing that they should have thought about before they committed themselves to a cat, a commitment that should be considered (feline) life-long and akin to the decision to bring a child into your life. Tree House understands this, and doesn't allow impulse adoptions like people might do from a pet store (and by the way, never get a pet from a breeder or a pet store, IMO!).
Saying that, there are few facilities in this city that treat cats with as much care, respect and dedication as Tree House (and PAWS and other such shelters). And their cats are overwhelmingly happy and mostly out of cages, except in the cases of particularly violent cats, sick ones, or individuals under observation. Compare that to the pound, a breeder, a pet store, or even the 'Anti-'Cruelty Society.
And they also take care of many cats that would have been killed at other places, with a full room for FIV+ (cat version of HIV) cats, a main floor full of sick or older cats, and a focus on clinical aid and socialization.
Also, for cat lovers who already have too many or don't think this is the time, Tree House (and PAWS) are great places to either volunteer, or else just stop by (after Noon most days) to pet and chill with the cats.
Here's my story:
I am an animal-lover. I am actually allergic to cats, though my roommate had two cats at the time.
I live in an area with a hefty stray-cat population, and I made friends with a stray. He was young and small and it was a little hard to tell at first that he was a "he." I empathized with him and left him a little cat food on our porch each day.
We were friends. He wasn't farrell at all. When I came out of my house, sometimes I would call for him and he would be in my neighbor's yard. I named him Play-dah.
One day, I came home and he didn't come. I called for him, and I heard a faint meow. He was under my porch and reluctantly limped out. He had a sore on his leg. As it was already November, I felt that I had taken responsibility for this cat by feeding him and so took him in. Because he might have had some disease for all I knew, I kept him separated from the other animals in my house (I have a beagle). I started calling shelters but no one could take him.
PAWS referred me to Tree House and I spoke to a lady who showed great concern and empathy for my situation. I told her I could not keep the cat because I was not financially able to support another animal, and besides, I am allergic. She told me to get the cat checked for FIV, and if he came out negative, they would have a place for him. I told him that I wouldn't be able take him to the vet until that weekend, because I didn't have a car. She highly encouraged me to take him immediately and not to delay.
But I didn't. I waited till the end of the week, when I could borrow a car and after I had deposited my paycheck. I went, in part because the cat's abscess was worse. I called the Tree House to see if they still had room for the cat. But this time, the lady's attitude was completely changed. She chastised me for having waited. She was on the edge of being verbally abusive.
I took Play-dah to the vet. He tested negative for FIV. However, he had a severe case of fleas, which explained the huge scabbing on his rump. He passed the fleas on to my dog, so I had to get treatment for both.
In total, I spent about $80 on Play-dah. When I arrived at Tree House, I was told to reconsider the amount I was planning to donate to the facility and was strong-armed into giving more than I could afford. Many friends said I did way too much for a cat that wasn't even my own. But I couldn't just let this little puss die on the streets or suffer from his little wound.
Don't get me wrong, I am thankful for the work they do. I don't expect a medal for rescuing a cat. I guess I expect a little respect and a little cooperation. They do seem to make a lot of assumptions there, like about the financial status of these animal-lovers who walk through their doors.
In the end, they said the abscess wasn't as bad as they thought it was going to be and I think Play-dah, nice boy that he was, is probably having a great time with lots of love and affection. Hopefully someone nice adopted him.
Wonderful facility in which they have cute strays and those that are dropped off without any notices, these kitties all are adoptable and extremely cute. You fill out a somewhat extensive application and they take you on a tour through the different rooms to meet their residents. Adoption fee is $75, and the cats come with up-to-date shots, vet check-up, microchipped, and ready to be yours within the hour. Some of the rooms stink quite much; however, all the cats seem to be very happy and content.
I have recently adopted my second Tree House cat, Finnegan (aka El Wray). As with my first adoption 8 years ago (RIP Minerva), it was a good experience with plenty of questions and information shared. I don't ever make it to the second floor, I adopt from the first floor. They maybe world weary or have other issues, but I'm grateful they are being well cared for. I am glad Tree House is there for felines and proud to support this humane society in my neighborhood.
I really wish that I had the time to volunteer at Tree House, or at least the money to donate to them. They are really a wonderful organization that focuses on finding cats a good, happy, healthy home.
Our two cats, Imogen and Baxter (or as they were known at TH, Starla and Watusi) are from Tree House. We had gone to PAWS' old location at first and found two male kittens that we wanted, but they were gone within hours. We found out about Tree House online and we were really surprised and excited to find a cat-only shelter.
The people here are extremely dedicated to these cats. They are hardworking, lovely people that I really do admire. And these cats are taken care of so well! They get to walk around the whole house (unless they are kittens or have a medical disability or infection that prevents that from doing so) and basically have the run of the place. That's more than can be said for PAWS and Anti-Cruelty.
We took our good sweet time playing in the kitten room and were able to find two cats that seemed to be friendly with each other and with us. I really like that they're so strict about their no declawing policy. I grew up with declawed cats but in adulthood I've come to know the stupidity of that concept and would never again have that done to a cat.
Im and Bax have been with us for a year and a half now and are happy, healthy, well-adjusted cats. They are a pleasure to have around and we love them so. Thanks, Tree House!
I adopted my cat from Tree House three years ago, and in my opinion, it is a wonderful place. For $75 or thereabouts, I got a cat who was cleaned, treated for mites, spayed, microchipped, and came with a 30-day health guarantee.
I came in on a Sunday, about an hour before their closing time and the staff member working with me stayed for the nearly two hour interview/paperwork time it takes to adopt a cat there. Everyone I encountered there was very nice and polite. They introduced me to many cats throughout the facility, but I ended up going home with Ophelia, a two year old tabby that had just been put on the adoption floor that day.
The adoption process is long, and they make you agree to a bunch of stuff - never to transfer ownership of the cat w/o their permission, keep it indoors at all times, etc. I was a college student at the time, and even though I had income to support myself AND a cat, they made me call my dad to assure them that if she got sick or required surgery, he would loan me the money to pay for it. However, considering how much time they devote to each animal in their care, it seems reasonable that they can be as picky as they want regarding who adopts them.
So now I have THE BEST cat in the world, thanks to Tree House. Since adopting her, I've remained in contact with them, I'm very impressed with the work they do. I occasionally donate money, and currently am sporting my Tree House track jacket (which is awesome, btw, check out their online store). I went to the open house for the new facility on Ashland, I'm super psyched they have a shop that isn't way up north.
None of the staff have ever been rude or anything less than polite to me, either in person or over the phone. At the open house, all of the volunteers (and the cats!) were sweet as pie.
The people here do a great service to both homeless cats and people who want to adopt them. They're a no-kill shelter and take in cats regardless of health. They're very knowledgable about each cat's personality/health/behavior issues, so you can find the best pet for your home.
Their cats get very thorough medical testing, and are spayed/neutered. All cats are also microchipped, which allows their owner to be located if they are lost and recovered by a pound or shelter.
The cats here seem well taken care of and are given lots of human attention; this acclimates them to living in a home with other people.
Chief Chirpa (my Tree House cat) and I both highly recommend this shelter.
I really can't say enough great things about this organization. I adopted my first cat from them three years ago and was so impressed by the shelter and the staff and the excellent care they had taken of my kitty, that I have since sent several friends there to adopt and have also gone back to adopt a second cat of my own. Tree House is the only Chicago shelter that specializes in rescuing abandoned, abused, neglected, sick and injured cats--which was the reason I went there to adopt in the first place. But the most amazing thing about this place is how caring and knowledgeable their staff and volunteers are. There are about 300 cats there at any given time and the adoption counselor always knew the name, background, health and personality of each cat we encountered while searching to adopt (and she never had to refer to notes or anything!).The first time I adopted, the counselor spent 3 hours with me introducing me to cats she thought would be a good fit for me and answering all of the million questions I had about having a cat. I took my first home that afternoon! The second time I adopted, it took me a few weeks to make a decision (b/c i wanted to adopt a cat that had special health needs and was concerned my cat at home would not react well). The staff was so wonderful, patient and informative. They really cared about finding the right match for this kitty. They were so invested that I spoke with their behaviorist as well as their vet on staff a few times before making my final decision. I brought that wonderful special needs kitty home and have never regretted it!! She and my first kitty make a wonderful pair and they bring my husband and I so much joy : )
PS: Tree House has continued to be available to me any time I've had questions concerning the health or behavior of either of my cats.
Some of the people who work here are horribly rude, unhelpful, and unfriendly.
I was referred to Tree House after my cat, Geoff, started peeing all over the place. Physical illness was ruled out, so the problem was behavioral. Long story short, the lady that I spoke on the phone with told me about 5 times that the behavioral problems that I was having with my cat were my fault for having him declawed, even though (a) he was like that when I adopted him from my old vet, and (b) his adventures in misbehavior were all new, even though I'd had him for 2 years. She was totally unhelpful, judgmental, and rude. I called for help and got nothing but crazy cat-lady 'tude. She proved to be very unhelpful in a situation where my cat and I truly needed advice and help.
As much as I respect the work that they do here, I can't help but warn people about my experience with Crazy Cat Lady.
EDIT: I am changing my earlier review. If you want a cat, definitely go there. From what I understand, they take excellent care of cats there, and really want to make sure that the cats are placed into good homes. So, I will give them another star for the good work that they do. But they seriously need to do a little customer service training or something...
I have loved this place since my Aunt took me there when I was about nine years old with a stray cat she had found in her yard. It's an amazing thing, if you love cats, to see how happy and comfortable they are roaming free in the various rooms. Such a unique experience, particularly if you are looking to adopt, as compared to a regular shelter such as the ASPCA.
Although I love the ASPCA, and even adopted my youngest from there, I would highly recommend Tree House to any potential adopters. If you are not looking for a kitten it is an especially great way to find the perfect adult cat to add to your family. You really get a chance to see how this mature feline interacts with people and other cats, which helps to make sure you get the best fit.
It may not be as perfectly sterile as the ASPCA, but if you are a cat lover, you would probably ignore any small details such as this when you see how content these cats are to be able to socialize with each other and the many volunteers rather than nervously hiding behind bars as at other shelters. But actually, for as many cats as they house at this facility, I thought they did a great job with cleanliness and attentiveness to all the cats.
If you are not looking to adopt, consider volunteering. I was able to volunteer for a few months and very much enjoyed it. It helps to satisfy that craving cat lovers can get for adding to the family. I got to spend a few hours every week just playing with the cats and getting to know them, and then went home to my two kitties.
Thanks Tree House for all the great work and lives saved!
First of all how could anyone give less than a glowing review of The Treehouse? Yes, sometimes where there is a large quantity of cats, there might be a cat-like smell. With well over 300 cats and a small number of of selfless staff and heroic volunteers to clean up after them it is difficult to always have the place sterile.
The Treehouse is a no-kill shelter that has done some amazing things for all cats. They house sick and disabled cats, that might have been euthanized at other shelters.
I can agree that most people at the shelter would prefer the company of a feline than of a human. I think that these people are just a bit more intelligent than the rest of us to harbor these feelings. The "extreme side" as Susan S. experienced there was most likely due to the fact that people who work in animal welfare have seen the worst in people. They have seen people adopt cats to be used as "bait" in illegal dog fights and people who neglect and abuse animals. I would rather see an animal adoption counselor seem a little nutty, and get to know who the cat is going home with, than to be complacent and then learn that animal was harmed.
What the people who work and volunteer at The Treehouse do is not easy and with the hard work that they do, they have made it in to one of the finest places to adopt a new feline friend. It is the first place I recommend to people looking to adopt a cat.
They also do animal assisted pet therapy, have a pet loss support group for grieving owners, believe strongly in education and believe in what they do!
I adopted my male orange-tabby a year ago from here. I was so impressed that they let the kitties roam around freely.
