Tire and Brake Clinic
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“Andrew was great, knew I didn't have many days off so made things happen when I was available!” in 3 reviews
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About the Business
Business owner information
David S.
Tire and Brake Clinic is dedicated to giving the residents of Columbia, CT the best selection of tires and quality auto repair. Visit our auto repair shop today to see why our customers keep coming back!
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- Ann M.Boston, MA02Mar 21, 2024
Always have had great service!!! Helpful and always go above and beyond! Andrew was great, knew I didn't have many days off so made things happen when I was available! Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Pablo N.Frisco, CO1573Jan 20, 2023
I had a flat tire, called and made an appointment with a very accommodating, customer oriented person who took me in promptly.
I was greeted by Andrew, who was who I spoke with on my call ... he was very nice, asked for my keys and fixed my tire quickly.... The service was SUPERB!!!
If have any car issues I will absolutely not only take my cars there but refer everyone I know to them!!!
Thank you Andrew ... very appreciated ...Helpful 0Thanks 0Love this 0Oh no 0Business owner information
David S.
Feb 20, 2023
Thank you, Pablo! We're so glad to hear you were able to get on your way so quickly, Terri! We know how inconvenient flat tires can be, so we try to make them as painless as possible. We look forward to helping you again next time!
- Richard F.Amston, CT1561Mar 23, 2023
I had 4 tires mounted there 7 months ago and had to purchase a replacement when I experienced sidewall puncture to one .The service writer refused to speak to continental rep who I had on the phone to verify the damage so I could get coverage under the road hazard warranty.This service writer WENT OUT OF HIS WAY TO OBSTRUCT this claim.one star is to generous.Stay away The customer service at continental was fantastic and provided a shipping label to ship tire in for inspection
Helpful 0Thanks 0Love this 0Oh no 0 - Kevin B.Willimantic, Willimantic, CT016Apr 29, 2023
My car was there recently for front-end work and alignment. A few days later, there is a noise coming from the front of the vehicle. So now im looking over the front of the vehicle and touching the first nut and bolt, and it's loose. I tried another nut. it's loose. What the heck. I called and talked to Andrew. I explained what was happening. He said, "Come next week, I insisted that he should look over their work the next day this is a serious problem. He said come next week and hangs up the phone. I called back, and he said I don't have time for this come next week click. So I paid for my vehicle to get fixed properly, which they should warranty their work in this case they took my money ok but didn't warranty there work
Helpful 0Thanks 0Love this 0Oh no 0 - Mike K.East Hampton, CT13Dec 5, 2022
These guys got me back on the road with tires in under an hour! Great prices, friendly staff. Would highly recommend.
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David S.
Dec 12, 2022
Mike, thank you for choosing Tire and Brake Clinic for your tire services. The satisfaction of our customers is of utmost importance to us, and we are so happy to hear we could get you on your way in a timely manner. We appreciate your feedback!
- Hager E.Willimantic, Windham, CT01Nov 4, 2020
Great customer service! Had a flat tire and they were able to repair it (with a tire plug), and put it back on in 15 minutes. Also ran a free engine diagnostic test. Didn't feel pressured in any way. The staff was friendly, informative, and worked fast. Definitely recommend this place :)
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David S.
Nov 5, 2020
Hager,
Thank you for taking the time to leave us your 5-Star review and for allowing us the opportunity to service your vehicle's flat tire needs. We hate to hear of any issues on the roads, but happy to hear that we could get you in and have that tire fixed up for you. We appreciate your recommendations and hope to see you again. Take care!
-Your Friends at Tire and Brake Clinic - Richard M.Columbia, CT464120Oct 27, 2018
These guys were completely customer-driven and fast, taking care of my wife's car so she could have her day back. Won't hesitate to use them again. Fair pricing and expert knowledge. They were first referred to me by a buddy, and now I know why!
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David S.
Nov 15, 2018
Richard, we are glad that we were able to get you wife's car up and running again! Our customers are our top priority and we always want them to feel welcome at our shop! We appreciate the excellent review and we look forward to having you back!
- Harrison J.Willimantic, Willimantic, CT095Feb 15, 2018
Straightforward, honest, reasonably priced. No BS or any attempt to sell you something you don't need - just good service. As someone who worked on his own cars for years, I can say these guys know their stuff and do it well. Highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Jon W.Mansfield Center, CT03May 9, 2018
They pulled a screw out of my tire and fixed it and didn't charge me anything. I'll be back when I'm ready for winter tires.
Helpful 0Thanks 0Love this 0Oh no 0 - Ande S.San Francisco, CA01Apr 26, 2017First to Review
I know absolutely nothing about cars and I always get overwhelmed when I bring my vehicle to the shop. The staff here helped me right away, and they were sure to make sure I didn't feel silly asking any questions. They explained the issue to me, and they were sure to work with me on finding the solution that was the best fit. When it came to price, they offered a very reasonable rate. Would visit again!
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