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18 reviews for The Westin Tampa Harbour Island
18 reviews in English
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Review from Michael E.
Jacksonville, FL
"The Westin Tampa Harbour Island" sounds like a magical place where, after checking in, you are whisked away to the beauty of Tampa Bay and forget about the real world. It only sounds magical if you've been gallivanting in Orlando every other weekend since the summer.
G Bar was having its fifth anniversary party and I decided to book a last-minute room since I was staying in Orlando. Makes great financial sense to pay for two hotel rooms in different cities, but it was G Bar's birthday! I received a great rate which is why I generously rate my stay with 3 stars.
Checking in was easy and the gentleman who helped me was a professional Guy Smiley. He was friendly and informative and provided me a list of ways to make my stay comfortable and enjoyable. This was refreshing after the Jersey Shore nightmare I had to endure just to park to get to the hotel, so let's rewind just a little bit.
I pull up to the hotel after making it to the island and am stuck in traffic at 11 pm. It took me 10 minutes to pull into the parking lot and when I pulled up to valet, no one came. I sat in my car with the engine running and the lights on waiting for valet service until I realized Club Situation, Snooki, Vinny and J Woww was adjacent to the hotel. Please remind me again why you need a spray tan if you live in Florida?
After realizing valet service was of no service, I pulled out and parked in the adjacent garage for $5. The number of meatheads, the wafts of cologne factories and hearing "bro" every second almost made me regret booking here, but I kept in mind I was here to celebrate with and at G Bar.
So, back to post-check-in. I made it to my room and the feel screamed Westin, but the condition of the room screamed No Tell Motel. The bathtub was filthy, one of the nightstand lamps would turn on only if I held the lightbulb at a certain angle and the desk lampshade had a huge gash. The windows were difficult to open, the water pressure was symptomatic of taking the green movement too far and the carpets looked worn and dirty.
On the other hand, the Herman Miller chair was of Herman Miller quality, the views were spectacular and the bed was nearly successful in seducing me to staying in rather than heading to Ybor. That's a damn comfortable bed, but I felt leery sleeping in it because the room felt like a putting-lipstick-on-a-pig situation. The thermostat, similar if not the same as those at Rosen Shingle Creek, activated the A/C to the set temperature, but there was a slight musty smell. The room was of decent size, but the scale of the furniture and maybe the ceiling height made me feel like I was visiting the land of the Lilliputians.
In its current condition, I would only recommend staying here if you can get at least a 60 percent (yes, sixty) discount off the website rates. Any lower of a discount and I feel you are only paying for the brand.Listed in: Tampa: Spreading Wings Beyond…
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Review from Todd O.
Tampa, FL
I visited a family member that stayed in the suite here. fantastic panorama views of the city, harbor island, and university of tampa. very clean rooms and great location.
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Review from patrick c.
New York, NY
I have to disagree with many people here.
I stayed in 1232. The largest suite in the hotel. 1800 sq foot with wrap around view of tampa. The fixing and etc werent of super luxury hotel but i also wasnt paying top dollar for it. It was what i was expecting. Huge room and nice view.
The staff was INCREDIBLY friendly. Holy crap the customer service was AMAZING. The catering and group sales here did an phenomenal job. We had 17 guys coming from all across the country for a party and they were more than accommodating.
However one problem was that i think because we were in a huge suite. they assumed we made a lot of noise. We got a few noise complaints when we literally were not even in the room. One time we got a noise complaint because the ppl next to us were being loud. That's not really fair but overall we had a good stay without incident. -
Review from Samantha S.
Denver, CO
The view and location would have this a 5 start hotel, if the name lived up to the Westin name I normally love.
I was here for a conference... and while the rooms and set up were rather nice, everything else left a lot to be desired.
I was on the 6th floor, and the elevators were broken. On more than one occasion I had to take the stairs, which wouldn't be so bad if I wasn't in heals.... or if I didn't have my luggage to carry...
So, i pay every day for internet usage , and when i leave the floor to another floor- say the ones where the conference is, they wi-fi is blocked. Which is frustrating as all you know what, especially when you have work to do WHILE attending the conference... i mean, i REALLY need to go back to my room for the NO FREE internet that many hotels now offer standard. Ridic-- and the staff acted like it was my problem to figure out how to get internet.
Also, lacking some basic convenencies... like a beverage machine on each floor- which would have been nice when you are in your pjs and want something to drink- and don't want to wait 45 minutes for the BROKEN elevator - or take 6 flights of stairs to get to the little snack place...
If it wasn't for the valet staff- this would have been an epic fail in my books. They were overly pleasant and accomodating and every meeting with them was GREAT....
One last thing, as part of my conference I was told that the parking was discounted to $15 but was still charged $20... wasn't even worth arguing about.... -
Review from Primo L.
Hard to find and the room I'm in, on the Starwood Preferred top floor, stinks of mould. Good A/C and a beautiful view though.
Not what you'd expect of a Westin but for one night it could be a lot worse, and the rooms on the 12th floor are larger than your average Starwood hotel room. If the room didn't stink of mould I'd rate higher. -
Review from Alan W.
Austin, TX
I am here for business meetings and a convention.
First night here at the Westin (THIS is a Westin? Really?). Wedding downstairs was lovely, unfortunately followed by HOURS of partying by the wedding party, including an obnoxious DJ. Music blaring, and you can hear it through the sliding glass door. Management could care less, I guess, about guests because I suppose they made a buck off the wedding party.
To add to the noise, NOISY bratty kids SCREAMING up and down the hall. I called the front desk, but apparently they didn't bother to come up and quiet down the noisy neighbors SLAMMING doors and screaming. Where's the soundproofing, folks?
I stayed on the 12th floor, the top floor, view of the channel (meh, so-so view ... can see some water, but also the oil refinery storage tanks). "Heavenly Shower" was broken (had to call maintenance). Balcony is not for standing on (tiny, odd for a Florida hotel) but when you opened the sliding glass door, the railing was shaky! Whoa! Small rooms, too .
Pleasant front desk staff, but apparently they could care less about noise, because even after talking to a supervisor (no MANAGER on duty on a Friday night - with a wedding party -- really??), no change in noise.
Room service is expensive (they automatically include a service fee AND a 21% tip). Food was so-so, edible, but sort of too well-done (grouper with lumpfish on top). Valet parking is $20 per day. Tiny swimming pool.
NO free internet ($12,.95 per day) means this hotel is NOT "business friendly" despite being next door to the Tampa Convention Center. In this day and age, its not excusable.
They signed me up for their Starwood Preferred Guest program, but if THIS is a Westin, if this is a Starwood hotel, no thanks. I'll go back to Marriott or Hyatt - or, for that matter, Courtyard or Hampton Inn or any place else that treats customer's need for sleep seriously. If I wanted to party all night long ... but then again, gee, all of the hotel guests are not invited to the party, are they? -
Review from Christopher M.
New York, NY
Awful. I asked for two things during my stay here, and they did neither. If a hotel can't remeber to do a wake up call, they might as well close for good.
Rooms are average at best, internet is expensive and they didn't tell me the shuttle to the airport would cost $25. I guess they though it would be good to surprise me.
Do not stay here. -
Review from Amy W.
Maspeth, NY
Well I was slightly disappointed b/c on the online booking sites (expedia, travelocity, priceline, and http://hotels.com) this hotel was rated at 4 stars.
This hotel was really only a 3 star rating. I think that if i knew that from the start I wouldn't have been as disappointed. The Westin is clean, safe, and very comfortable. However, when I was there this past weekend for a seminar, the folks who paid full price at the adjacent competitor hotels were A LOT NICER!
Yet I can't really complain since I priceline'd it and only paid $60/night, where my colleagues paid anywhere from $110 - $150/night. This is a good 3-star hotel. I've stayed at the Renaissance in Boston now that was 4 STARS!
The service was fabulous, overall, it was a good place to stay. Just don't expect it to be 4 STARS. And as usual, everything costs something so expect to pay $15/night for parking, and for internet. -
Review from Peg B.
Tallahassee, FL
Check in was a snap! my room was wonderful with views that would make a king happy.
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Review from Barrett F.
Brookline, MA
The hotel is nicer than perhaps it is given credence though the layout is a bit unusual. You enter on the ground must go up to the second to check in and them take the elevators to your room. Furthermore, If you want to go to the pool you must go to the third floor on the elevator then down a hall to another elevator (which is not marked as well as it could be) to get down to the pool area. The pool area once you do get there and feels much more secluded than many similar hotel pools. As for the rooms they are clean, spacious and boast a number of resort style amenities.
In short: I wouldn't use this hotel for a weekend getaway, the general area doesn't provide enough of a draw. However, if I needed a room for a night before a cruise, or for a meeting at the convention center this is a great spot. Especially for conferences it that allows you to feel like you've gotten away from the conference, even if in reality you are only a few hundred feet feet or so across the bridge. -
Review from Stephen M.
Boston, MA
i don't think this is the flagship westin. just sayin'. but, it's very serviceable. the rooms are nice. the views from the room are awesome. the pool is not. getting to the pool is flat-out lame.
watch out for the absolute douche-fest that goes on immediately next door on the weekends. jackson's bistro morphs into a host of horribly obnoxious clubs, attracting dudes even the jersey shore crew wouldn't be caught dead with. -
Review from Meredith P.
Miami, FL
DO NOT STAY HERE! I just returned home from a 2 night stay at the Westin and there are too many horror stories to count them all! I was staying at the hotel due to a conference at the convention center, and the only good thing I can say is that it is within walking distance to the building.
I was staying with a group and we had reserved 17 rooms. There was an issue with every room! Whether it was being told there was no room ready for us (at 5:45 when check in is at 3 pm), they lost the reservation, or BED BUGS (yes, I said bed bugs), it was the most unpleasant stay! The personnel there lacked basic friendliness and were often unwilling to help you with your requests.
BTW, if for whatever reason you decide to stay here (you are better off sleeping in a cardboard box on the street), leave plenty of time to get the elevator. I had to wait 5-10 minutes (no exaggeration) each time to get one!
Lastly, make sure you add in $15 parking per day for their very small parking garage under the building. There isn't even enough parking and I had to circle the lot multiple times to find a spot. You are better off using the valet, but who knows how much that would cost?
Do yourself a favor and stay away from this Westin! -
Review from Eve C.
The Westin in Tampa is one of the nicest hotels I've ever stayed in. And once all the remodeling is finished (which it might be already), it'll be even more fabulous than it was when I stayed here.
I lucked out and got one of the recently remodeled rooms, complete with flat-panel tv, huge comfy beds, and a deluxe bathroom with plenty of space. The only downside was that there was no balcony, even though we were overlooking the water.
I stayed here for 4 nights, and while not exactly cheap, it was on par with all the other hotels in the area, and a hell of a lot nicer. Plus, it was within walking distance to the Tampa Convention Center, which is where I needed to be during my stay in Tampa.
There's a restaurant on the premises, and the bar next door also serves the restaurant's menu. The food was pretty good, but nothing spectacular. I had a pretty good blackened grouper sandwich there.
One of the super-nice Westin touches was the displays of green apples in the lobby area (they're real and free to take), and the fruit-infused water also available in the lobby (the strawberry was my favorite).
If you're headed to Tampa, and in need of a nice, relaxing place to stay, the Westin is it.Listed in: La Premiere Critique
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Review from Jackie V.
State College, PA
I stayed at here for a conference, and have to admit, it was indeed a nice experience!
Each night, the lobby is bustling with some sort of "Guest Appreciation" surprise. When I arrived, I was greeted with 4 freshly made dumplings (soooooo good after being on a plane!). The next night, there was a Wii bowling tourney happening (unfortunately, I was unable to partake in such an experience), and the night after that were fresh mojitos. Cute ideas all around.
The rooms are "well appointed" as hotel websites like to say. The beds were comfy, and everything was very clean. Although not cheap, the food at "The Bar" was also pretty good -- and the drinks were also pretty decent for hotel-bar drinks.
The location was probably the best feature; it was only about a 5 minute walk to the Conference Center, but staying across the harbor made it seem like you were not in the fishbowl that is typical of large conferences. It was also right next to Jackson's, which had great drinks & sushi (more on that later...).
Overall, thumbs up Westin! -
Review from Robert D.
Waretown, NJ
Good Hotel......Great location....Had some problems with my room....and they accommodated my request.
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Review from Doug S.
Cincinnati, OH
This hotel looks nice from the outside, but that's it. As soon as getting off on our floor (6th), we were welcomed by a foul odor, something along the lines of old cheese mixed with dirty socks. This smell was there the duration of our stay. The room itself was clean enough, but was quite small. We had the A/C cranked down to 65 degrees at night, but both of us still woke up sweating, so I'd say the cooling system isn't very efficient. Then the worst part - the soundproofing. We were awaken in the middle of the night by people walking down the hallway, talking/yelling. It was so loud and so clear, it actually sounded like we had no door to our room at all. We were then at their mercy of when we could go back to sleep. One of the most important aspects of a hotel for me is soundproofing...how much is my comfort dependent upon how loud others around me are? This hotel failed that test miserably. Between the smell, the poor A/C efficiency, and the noise, I was thoroughly disappointed. Oh, on top of that, they charge $15/day just to park. I can see maybe $5/day, but $15? No, I won't be staying here again.
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Review from Elizabeth B.
Longwood, FL
Normally, the Westin brand is an upscale business hotel providing clean rooms with all the amenities you could want. Not this one. First, if you aren't doing business at the convention center, don't stay on Harbour Island. Nothing is in walking distance and there is nothing to do. There was food on the floor of our room, coffee maker was filthy, the toiletries were scarce as they failed to offer a shower cap or hand lotion, and overall, we may as well have been at a Holiday Inn. I've stayed at the Westin San Francisco - fabulous - in Seattle - Fabulous, and NY City - great for a NY hotel. This one needs updating and new management - Fast!
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Review from Jason K.
Collierville, TN
Well, unfortunately, this is probably the worst Westin I have ever stayed at. I'd been here before when the property was still run by Wyndham, and had a better time. The setting still looks very nice, but the building is getting long in the tooth and really needs a renovation. Floors were cracked and chipped, trim was missing, and even the elevator buttons were so old the paint had worn off and the indicator lights no longer worked. I was assigned a disappointing room on the third floor overlooking a roof vent outside and little else. Furnishings were typical Westin...minimalist but elegant. There was a flat screen TV, but the picture was consistently blurry and snowy. The minibar had not been refilled by the time I checked in, and the light was constantly on. The real disappointment was the bathroom where there was no "Heavenly Shower"...there was one shower head with so little pressure that the stream of water could not even reach the end of the tub! And even though the size of the bathroom was quite big, they had one of those damned, round-seated minitoilets that I could barely fit on! For a four day stay, I never once got new shampoos/conditioners, nor did I ever get a newspaper! To add insult to injury, even though I am a longtime Starwood Preferred member, I was dismissed in a perfunctory manner when I requested late checkout! There is a hefty daily charge if you want internet access or if you just want to use the two computers in the business center (unless you are just trying to print out your boarding passes). Unfortunately, neither computer would let me print out my boarding passes. To be fair, the "Heavenly Bed" was just that, and the room service was outstanding...the food arrived piping hot and was surprisingly good...standouts included the lobster bisque, caesar salad with garlic-butter shrimp, and cowboy ribeye. Nevertheless, my overall experience was terrible and I do not plan on returning.
