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Best hotel in Vegas? Yes. Have I been to all the hotels in Vegas? No.
I've been to some and this is AS GOOD AS IT GETS.
I want to live here.
People thought this was:
I'm definitely giving them 1 stars now because I just found out they charged an extra $8 to my credit card after i've checked out.
It was not on my bill at check out, I was not informed about it at a check out and I definitely did not authorize this.
I know $8 it's not outrageous, but it's shady that they charge shit to your card without your authorization, without letting you know what it's for, and after you've checked out. once i find out what it's for, I will update. but WTF!
The place seemed rather pretentious and it seems that they don't treat people that isn't "SOMEBODY"… Read more »
meh. maybe it's my background in interior design and expecting better.. but this place was just "OK".
shopping isn't fabulous, not when you've got the Forum Shoppes almost across the street, and the Wynn shops down the street..
dining is alright..
rooms are ok.. actually, i want to give this rating lower, because the room wasn't up to par. We got a suite with a living room, 2 queen beds, 2 flat screen wall mounted tvs (plus 1 more in the bathroom), glass shower and separate tub with jets, etc etc. great amentities, great design.. poor execution and quality of standards.
a) there was a comb on the floor under the coffee table that was not picked up.. wth.. did the maids even see this? obviously not. gross.
b) the room wasn't well dusted. i understand there's a lot to clean, but a lot of the ornate decorations/etc make for a lot of areas for dust to land, and those areas were gross. i did a fingertip test and my finger was sandy brown. blah.
c) no slippers with the robes.. they typically provide slippers with your complimentary robe.. but where are they?
d) the bed linens were torn, frayed, and falling apart. even if it's good quality thread-count percale sheeting, they shouldn't be presented in that manner.
e) the in room breakfast wasn't up to par. no morning flowers or morning papers complimentary anymore? what's the matter? they didn't set it up either. bleh.
f) the lampshade over the dining table was dirty, dented/cracked and torn.. but they obviously un-dented it and turned it the other way so you wouldn't see it..
bleh. if it wasn't for the fact that the room was only bout $150ish, i'd say we got ripped off, but i guess for the price, it isn't so bad.. but for the quality of a hotel like this.. i definitely expected better.
People thought this was:
Wow, was I disappointed by this place. It was both my first time in Vegas and my fifth anniversary, so I wanted it to be special. It was special, but the room had nothing to do with it.
To start with, the bed, although it had the greatest comforter, had ripped sheets on it. Housekeeping changed them, still ripped, just in a different place. Every time housekeeping was in the room they left something. A rag one day, a bottle of cleaning solution another one. They didn't clean the bathroom very well either. My hair goes everywhere when I dry it and by the fifth day when we left, there was a lovely collection all over the bathroom.
The place seems to operate on an ignore guests policy. The casino wait staff are rude and to be honest, this was the worst experience I've ever had in a hotel. There's not enough space here to list every reason. I swear thought, I'm not the complaining type, and I didn't here. I just let it suck and counted the days until I could leave this hotel.
I would never ever even consider for a minute staying here again.
I wasnt that happy with the service I got. I understand it was busy. But we need attention :-(
hope next time they do better.
but the food quality is good
Two things comes to mind when I think of this hotel:
1) Italy backpacking tour
2) Pac Man
Loved the space and rooms, but to all the Ladies out there who like to wear heels, get ready to hitch hike in this Ginormous hotel.
I guarantee you will walk till you cripple.*
I know this is a Venetian themed hotel but I would have preferred doing it without the " Let's backpack through italy and walk a gazillion miles to get from my room to the food court" experience.
In addition to that ,I stayed in the Venezia tower and I had to go around in a million circles, escalators and tunnels before I can get from the conference center to my room everyday. I feel i'm playing PAC MAN on level 100 while struggling to get through this f*king maze.
It's not all bitchin' though since I gave them 4 stars, to redeem themselves, they do have a kickass pool to get your swim on and a jacuzzi so i can dip my sore feet in. rooms are super spacious, can easily fit 4 people.
* not geriatric friendly.
People thought this was:
My wife and I stayed there just about a year ago. Very nice overall, and we had a very nice suite. The staff offered superior service and they appeared to be genuinely nice and friendly.
My wife and I weren't the least bit impressed with the restaurants there, and we've had better meals at Chili's than the Mexican restaurant on their premises; little in the way of quality and way over-priced with regard to value for the dollar.
Overall though, we both thought the hotel was way too large and spread-out; you about needed a GPS just to locate the "correct" elevator just to get to the floor you're on!
Just returned from a four-day stay at the Venetian and it was all right. Not a gambler and not the hugest Vegas fan, but got a good deal, so figured what the hell? Overall, was reasonably pleased with the room, probably because I got a good deal, but let's talk about what went well and what didn't.
First, the bad.
I really don't have the hugest of expectations when it comes to customer service. I figure they're all getting paid about minimum wage and I'm not a high roller, so they couldn't care less, but every now and then, I'm truly stunned.
So, ordered room service one morning and it was marginal, but what took the cake was that after breakfast, I called to have them remove the dishes. (Had to since they had set the table in the suite rather than leaving a tray that I could set outside the door) So, I called and they said they'd send someone right up. So I wait, and I try to be patient because it's a big hotel. But I'm waiting and I've got plans, so I'd like to get in the shower and get ready. After an hour, I call and say what's the deal? They say they'll send someone right up. A minute later, they call back and say they couldn't come get the tray because I had the Do Not Disturb sign on my door. And I say, well, I called for a service. Clearly I wanted the service. Could someone not have called me and said something, I'm sitting around waiting and no one's going to show up or tell me why?? To which they respond well, they can't call because there's a Do Not Disturb sign on the door. Uhm, WTF??? Did you not just call me two seconds ago??? Did you not deliver the breakfast with the sign on the door??? How is that different?? I get that they want to respect the sign, but seriously, the idea that you just don't provide a service I've specifically requested and don't tell me about it and expect me to just magically figure out why, is mind boggling in its absurdity. The attitude by the room service person was pretty much too bad, your fault, deal with it.
I complained later at the front desk and got an apology that at least sounded somewhat sincere, but that was about it. I wasn't looking for freebies, but a call from a manager saying that the issue had been addressed with the responsible staff member would have been nice (and would have been what? customer service?? Hmmm, novel idea.) But, that's asking too much. I know. What on earth was I thinking??
Oh, as for room service, it's INSANELY overpriced. Seriously. I don't mind splurging for the comfort of eating in my room, but this was outrageous. ($8 for a bowl of oatmeal? $7 for a small glass of oj? Are you kidding???) By the time you add tax, the $4 service charge, and the mandatory 18% gratuity, you EASILY spend $35-40 for a simple meal for one person!! Insane for food that was mediocre at best. Oh, and the glass my juice was in was dirty. So. Needless to say, there was no more room service for the rest of my stay.
Now, the good.
Location was excellent for walking to other attractions. The room was nice - not *fabulous*, but perfectly fine for what I spent. Sure, the sofa was a tad worn, and a couple of the pillowcases had some frayed spots, but I'm sure rooms in Vegas get some hard partying usage, so I could live with that. The room was an excellent size. There was a big king size bed with plenty of pillows, flat screened tvs in the living area, sleeping area, and the bathroom (!). Though the tv was behind the bathtub. What's the point of having a flat screen tv in a bathroom with a huge soaking tub if the tv doesn't fact the tub?? Silly. But the bathroom was huge and nicely appointed. It could have used a more thorough cleaning (there was a layer of dust on the tank cover of the toilet), but for the most part, it was ok and the room as a whole, was ok.
Other than the room service incident, found the staff generally friendly and helpful. Yes, it was a loooooong walk to everywhere, but that didn't bother me much. Just wish I'd brought more comfy shoes. Did notice the scent everyone complains about. Actually found it kind of pleasant and not overwhelming.
Now, the excellent.
The Canyon Ranch Spa was A-MA-ZING!! Seriously, absolutely amazing. I looooove my spas and this was the best I'd ever been to. And it's much more affordable to go there then an actual Canyon Ranch Spa (which is about $5,000 for one week!). I will probably return to Venetian JUST to be able to go to this spa again. I know you don't have to stay there to go, but there's something really nice about only having to hop in the elevator to get to your room after being all blissed out from your massage.
So, Venetian folks, thank Canyon Ranch. They saved your review and because of them, you will probably get my repeat business.
People thought this was:
From the perspective of a perennial conference attendee who dabbles in some gambling but is here because she has to be and is intending on enjoying a pampered mini-vacation:
The good: The entry-level room was a hulking 600 + sq. feet. There were nice electronically controlled shades, the recessed living room was kind of cool, and the marble counter-top lighting was pretty. The bathroom could have used a jetted tub, but it was huge and nicely appointed. Also, they gave out nice coupons for slot credit if you have their Club Grazie card, and I managed to turn my coupon into a modest profit.
EVERYTHING ELSE SUCKED.
Their service is the stuff of nightmares. I booked three nights using Egencia, a division of Expedia that our firm uses to book all our corporate travel. The Venetian erroneously believed I had booked only two nights. When I called Egencia and had them fax the Venetian people a receipt clearly stating I had booked and PREPAID for THREE nights, they still didn't get the message. I talked to at least three departments: the front desk, the reservations manager, and a group reservations department, who all seemed mystified. If they would talk to each other or check their fax machines once in a while, maybe they wouldn't be so confused. But after two phone calls at the hotel, one very frustrating conversation at the front desk, and yet one more phone call from home, I'm still waiting for them to do "research." They promised to call me back, but after their embarrassing show of incompetence the first oh, four or five times that I explained this problem to them, I'm sort of doubtful, and I'm getting ready to just dispute the charge straight through my Chase credit card.
Especially noteworthy:
-The front desk agents had AWFUL attitude and were condescending and impatient. They made it seem like MY fault that this problem had occurred, and were insistent that it was MY mistake. They treated me like I didn't know what I was talking about and was there just to make trouble, even though I have already wasted hours of my life that I will never get back trying to resolve this.
- No one there seemed to know what Egencia was. Hello? Egencia is a fairly common place corporate booking service. I've used them for a while and they are quite on the top of their game. I am convinced that the problem is on the Venetian's end, not Egencia's end. If the Venetian wants their bread and butter, which is conventioneers, to still appear on their doorsteps every now and then, they better get it together!
- My colleague who was also there for a conference also got charged an extra night. So clearly, they've got some sort of data input problem going on.
- What's up with the pervasive Febreeze smell that's overwhelming the air everywhere? I smell it immediately when I enter and am reminded of a public toilet. Not good for the classy image they're trying to sell.
- Finally, for the love of God, they need to play something other than sound clips from their Phantom of the Opera show in the elevator. I LOVE LOVE LOVE this musical, having seen it both in New York and in Cleveland, but if I have to hear their mediocre rendition of "Music of the Night" one more time, I'm going to lose it.
Bottom line: stay away! There are plenty of other similarly priced and better run options on the strip, and if you want a truly relaxing experience, try something off strip that's non-gaming, like the Trump or the Platinum. At least there, you won't be run over by all the inebriated slot machine zombies or be forced to inhale days-old second hand smoke.
I don't think I have one bad thing to say about this hotel. I have stayed here twice now and each time the stay is better.
The rooms: All suites!!! How can you go wrong with that? Huge bathrooms with a separate tub and shower. The toilet is in its own room. Which came in handy on the last stay with 8 guys sharing a room. The beds? Ridiculously comfortable. Almost make you want to stay in bed all day. Almost. Nice living room area with large couch. 2 TVs, ample closet space, and a safe. Garbage cans are good for getting ice for cooling down 1.5 liter bottles of vodka from Costco.
The hallways: Convenient pineapple slice shaped couches in the middle of the wings of the floor. Good for resting or passing out from a long night of imbibing in the last legal drug.
The stairwells: Good for some exercise should the thought of doing that pop in your head. Try 18 floors down, then up. You'll be good for the rest of the day.
The pool: I think they have a party pool now which is attached to Tao, but not sure. The regular pool is the shit though. There are a ton of chairs and even some pedestal beds. We commandeered one of these on our last trip and everyone else at the pool was jealous of the women we attracted to it. We were there in early spring so there were no servers for drinks, so we had to get up to get a drink. Travesty!
The gaming: Too rich for my blood.
Ok, so maybe some cons.
- What can seem like the Bataan Death March back to your room. Depending on where you are situated, be ready for the long haul.
- Grand Lux. Avoid it if you can.
- The sandwich place at the food court. Horrible. Try the pizza joint or Noodles Asia down the way.
People thought this was:
Except for the Wynn, I've stayed at just about all of the hotels on the Strip over the years. The Venetian had by far, the most impressive hotel room/suite I've ever stayed in. I'm talking about the standard-sized rooms since I'm not a high-roller with the penthouse suite perks.
The room at the Venetian was huge, about 900 square feet, with a separate, sunken living room. The bathroom was fairly large with a jacuzzi tub. The decor was pretty nice and included two flat-screen TVs. Outside the window was a view of one of the swimming pools which was a bonus.
If you needed to, you could seriously squeeze 20 people in this room to sleep. It would be noisy and a bit uncomfortable, but you could do it.
People thought this was:
The smell they pump into the air in this hotel makes me insane. I'm usually here for a week when I come and it's like a weeklong headache. Please, please, please Venetian - turn it down, just a little. I can smell it before I even enter the building.
The suites are lovely.
The room service food is meh. Why would you be eating in your room anyway though, right?
Service is good.
I'd give it four stars but I just CANNOT stand that smell.
People thought this was:
I loved staying here. The room was nice and clean and the sunken in living room had a pull out couch that could easily sleep two. The maids leave you alone while you nurse your hangover on the bathroom floor. The beds are comfy and pillows soft. The bathroom is huge and updated. I loved where it was located also, within short walking distance of all our regular places we hit while in town. Just pure awesomeness.
People thought this was:
I've stayed at the Venetian at least 5 times, and overall I've always had a great stay there. Their rooms are quite large, even at their other tower the Venezia, with the sunken living room and good size bed area. It has always been clean on our visits, with room service, check-in, and cleaning service prompt and efficient. Their prices seem reasonable as well when compared to the room you are getting. Food is okay at the Venetian, but you can always venture out which everyone does for dining options.
Overall, good hotel, good service, okay prices.
This is by far, the best and nicest hotel that I have ever stayed at in Vegas. I guess all the rooms are suites with a large living room area. The bathroom is amazing with a tub and a shower stall. I guess for the most part, the tub is used for filing ice and alcohol. The room has two flat panel screens and even an ironing board so you can look sharp for a night out on the town.
For some reason, I am also obsessed with their body wash/shampoo/conditioner. It's very orange-scented and quite refreshing.
Anyways, other than that, the room is very spacious and comfortable. The floor plan is very open and made to house additional guests if needed. The hotel is also very professional with a security guard posted at the entrance to the tower to allow only guests with key cards. The Venetian has spoiled me and every subsequent visit to Vegas should be in a hotel as nice as this one. The Venetian has become the gold standard for hotel stays in Vegas.
People thought this was:
This is one of the nicest hotels i've been to in Vegas. Yes, its pricey, but it's worth it. They have great customer service and always willing to fix any problems you have.
I've stayed at this place twice, once in a regular room and another time in one of the larger suites. But in all the rooms, they have a full living room and at least 2 flatscreen TVs. They have a large selection of restaurants downstairs offering a variety of cuisines. And, i've been to both TAO and TAO beach. Both REALLY fun, although sometimes it gets super packed.
It's true, you get what you pay for. Here you pay a lot (unless you are comped) and you get a lot. I think every room is a suite, 3 TVs, mini bar, comfortable space, clean, very friendly staff.
If I have any criticism it would be the pool- (I now know they have 3) but the one I went to did not receive sun.
10 randomly selected reasons to stay at the Venetian:
1. Super comfortable bed
2. All the rooms are suites = lots of extra room
3. 3 TVs (kind of unnecessary, but when else will you have a TV in every room, including the john?)
4. Huge bathroom with:
5. 2 sinks AND separate vanity
6. Bathtub AND separate shower
7. Bouchon Bakery is downstairs for a sweet treat
8. Clean!
9. Blackout curtains - a must in Vegas
10. Very helpful and kind concierge
Definitely worthy of 5 stars!
People thought this was:
Words that come to mind when I think of my stay at the Venetian:
Huge
Grandiose
Opulent
Garish
Sprawling
Complex
Confusing
Bewildering
Fascinating
Intense
Expensive
Suites
Perfume
Walking (lots of)
I could connect all of those words together to form some form of verbose review (as I usually do), but I think you can figure it out from there.
People thought this was:
I love this hotel! My friends and I stayed here this past weekend. I've stayed here a couple of times before and its never been a disappointment. The hotel itself is very beautiful and grand. That's one reason to stay here. Sure it can be kind of a maze because this hotel is huge, but once you get the hang of it, it's a breeze to walk through.
The rooms are huge - all suites! We got a room with 2 queen beds which were super comfortable - w/down blankets and pillows. There is also a separate living room area, with couch and tables - both rooms have separate flat screen tv's. The bathroom is huge, double sinks, a separate shower and a tub w/ a flat screen TV and a separate room for the toilet! Curtains are automatic close and open and can be controlled with a remote!
Sure its not as modern as some of the newer hotels, but its def. on the nice side. Great shops and restaurants in this hotel too. Great pool area too - the staff comes around offering ice cold towels and orange wedges as you are laying out there. Only complaint I had was that one of our garbage cans was emptied when we first checked in! The hotel staff did take it out so it was fine. I love this hotel!
People thought this was:
Love this hotel soooo much. The decor is amazing. The restaurants and shopping is to die for. The rooms are very nice and worth the price. Stay here every so often but try to switch it up! After all it is Vegas sooo many hotels to choose from ;-)
People thought this was:
First five diamond resort i have ever stayed in. Worth every penny and it's the most inexpensive five diamond place on the strip.
I went in march. Concierge was amazing, entry level room was huge, and I loved the resort's scent (if you go you'll know what Im talking about). This place set the bar. I'm staying at the bellagio in October and it's going to be tough for it to live up to the Venetian.
People thought this was:
One of the nicest hotels I have stayed at on the strip. And I have been to Vegas numerous times and stayed in numerous places. The staff is incredibly nice.
We had a king size bed and it was one of the most comfiest bed ever in Vegas that I have laid on. The suite was way to big for both of us but we didn't mind at all. =) Two flat screens in the room, what more can you ask for?
THEY SHAMPOO THE CARPET LIKE ONCE A DAY! How awesome is that?! Super clean and not nasty feeling.
I loved the bathroom! It had a flat screen in there and I think I watched more TV in the bathroom while getting ready then out in the room. The vanity will make a girl feel that much more girly when getting ready. The bathtub is amazing!
I definitely would stay here again the next time I come back and I think you should too because suites are dirt cheap! Well, if you think $300 a night is cheap but hey, it's VEGAS!
People thought this was:
This is hands down one of the best hotels i've ever stayed at in Las Vegas. All the rooms are suites and they have the biggest suites in town. I love that they have flat screen tv's in the bed area, living room, and yes... in the bathroom. Our suite was just plain beautiful, very clean and the bed was cozy. There was a jacuzzi tub in the bathroom.
I am looking forward to my next day at the Venetian.
There is one minor complaint... they use this nasty frangrance in the area from the garage into the hotel. WTF is that stuff? It's pretty potent, I can't believe management hasn't done anything about that. It's odorific! gives me a horrible headache.
When I told my friends I was staying at the Venetian they were all jealous! And after seeing my room for the first time I immediately knew why. The room is honestly the nicest I've ever stayed in - and I've stayed in a lot of 5 star hotels. First off - it's huge, 750 square feet to be exact (of which at least 200 are for the bathroom!!), there is a separate lounging/work area which features a flatscreen HDTV, L-shaped velvet fold-out couch, a work area with printer, and a gorgeous view of the strip/pool.
The only word I can use to describe the bed is decadent. I know that isn't a word normally used to describe bedding, but seriously, I felt like a Princess. Everything was down and 750+ treadcount. Plus there was ANOTHER flatscreen HDTV in front of the bed! The curtains took some getting used to until I realized there is a REMOTE CONTROL for them! So when you're in bed you don't have to get up to close them! Fantastic.
The bathroom was amazing - separate bath/shower, tv mounted above the sinks (which was unviewable from the bathtub, oddly), double sinks, separate vanity area.
Some friends were staying at the Encore at my room blew theirs away based on sheer size (though the Encore, as a whole, is much cooler than The Venetian).
The only reason I'm not giving the hotel 5 stars is because the cleaning staff lacked an attention to details. Several of the lightbulbs in my room were blown out. The printer was missing an ink cartridge (I assume a previous guest took it?), I was mischarged for minibar items I didn't use, toilet paper wasn't refilled, and the room just wasn't especially clean.
Outside the room there was (obviously) lots to do - great shops, nice pools, lots of restaurants, and the hotel is in a great location. Convention facilities are nice (I was here for work so should probably mention something about that!), the convention food was a bit disappointing, breakfast was just fruit and muffins (carb overload!), and lunch was boxed sandwiches.
This is a beautiful hotel! I stayed here with a friend and somehow, they gave us the romantic suite with our tub filled with rose petals, lol, but other than that, I thought the room was gorgeous. Well, we got the suite, not just a regular hotel room, but it was gorgeous nonetheless.
I'm a big fan of their club Tao as well, it's beautiful in there and the bouncers are rather generous.
People thought this was:
We stayed in the Venezia suites, which is their lowest class of room. Even so, it is an all- suite hotel, so our low-end room still had a separate living area and sleeping area. Each had it's own HD TV. The bathroom was extremely nice. The front desk staff - in fact all of the staff - were very pleasant. They all were very accommodating.
On the negative side, it was a very long walk to the room. We timed it at 5 full minutes including two separate elevator rides to get from the front desk/valet area to get to the room. Also, we like to sleep with white noise in the background, but the air conditioning was too quiet for us. The hotel was unable to hook us up with a fan or dehumidifier for noise (they said one was on it's way, we waiting 1.5 hours (calling every half hour, and then they told us they were out), so we had to buy a fan the next day. We only stayed here because they offered us a few nights for free. We would never pay full price. The hotel itself is visually stunning, but with the amount of walking required to get anywhere on the property, we found it very inconvenient.
Had a suite here while in town to check out the magic/slate and capsule trade shows. The lobby is huge and filled with a fantastic scent they call "seduction", which we learned from the very cheerful woman at the check in counter.
Our suite was huge and easily accommodated all 4 of us without a hint of trouble. And the concierge was also speedy with dropping off our bags. It's totally worth spending a little extra money to stay here on your time in Vegas.
People thought this was:
I've been visiting Las Vegas for over twenty years, as my grandparents moved there when I was younger. But, since I have family there, I've only stayed in a hotel in Vegas once before. When my boyfriend and I decided to pay a visit, I spent a lot of time looking at various places online. I hate to admit it, but the bigger-than-necessary suites and the "17" LCD HDTV in the bathroom" touted on their website sold me. I'm glad I booked here.
The suite was fairly clean (although it looked like someone had fun with a jelly donut in the tub, as there was some sort of red gelatinous goo on the wall near the tub), the hallways were quiet, and the common areas of the casino and hotel were clean and well-kept. The hotel (and attached Palazzo resort) is full of nice places to eat (Bouchon, Bouchon Bakery, and Dos Caminos are recommended), shop, etc. (Hit the wax museum and bring your camera. I promise you won't be disappointed - it's lots of fun!).
The basic luxury suite is 650 square-feet, has three televisions and three telephones, a shower and tub, a two-sink countertop in the bathroom, a vanity area with makeup mirror, there's a sectional sofa, a three-seat dining table, and a desk with fax/copier/printer, and the room has plenty of light as well as remote-controlled shades and curtains. It's completely over the top, but that's part of the fun of Vegas. The decor isn't minimalist, but it's not overly ornate and gaudy either. The bed was large and comfy. Didn't make it to the pool so I can't speak to that.
The staff and service was hit-or-miss. The woman who checked us in was very nice as was the guy who brought our bags upstairs (we checked them when we got our of the cab in case our room wasn't ready yet) but the woman from whom we picked up our already-purchased Phantom tickets wasn't so friendly. The operator I called when I realised we had no shampoo was nice, but we didn't get a visit from housekeeping for thirty minutes (and she brought bath gel, not shampoo - finally I just washed my hair with conditioner). The staff at Bouchon was nice but the people working at Bouchon Bakery were a little surly.
The perfumed scent they pump in isn't the best, but you get used to it and it does help minimize the cigarette smell. I thought the bath products (bitter orange from Agraria, a San Francisco-based company) were nice, though my boyfriend (and many other Yelpers) didn't care for the scent.
The actual casino doesn't seem very large and there are few poker machines. Walking a bit to the Palazzo, which is connected to the Venetian, is a good bet if you want to gamble for a while - the Palazzo is brighter and newer and has a less confusing layout.
Be sure to sign up for the Grazie card - one of the perks is free internet, which is otherwise $10/day.
Despite the few issues I had, I would definitely stay here again.
People thought this was:
Wowzers!! As soon as the limo dropped us off and the bellhops ran up to us to take our luggage and we were escorted to the VIP line (noooo wait at all), I felt like a damn queen.
The suites are gorgeous, with sunken living rooms and plasma tv galore (one in the living room, one in the bedroom, and one in the damn bathroom)! Theee most comfortable hotel bed I have ever slept in. The rooms are very clean. We had a beautiful view of Treasure Island across the street and the Mirage, so we got to see TIs outside show from our room, literally laying on the couch watching fireworks. Fabulous darling!
The front desk agents are eager to please, and none of it is cheesy or sounds rehearsed! I felt so welcomed every minute with greetings.
The casino is always happening and flooded with people. The cocktail waitresses are also very nice and patient while choosing my next alcoholic satisfaction.
The hotel has gorgeous decor throughout. The interior designer has impeccable taste when it came to selecting colors, fabrics, and furniture, and this is carried through every inch of the hotel/casino.
There is a small "food court" by the casino which has a bakery, sandwich spots, and a pizza joint. Also, there is Grande Luxe Cafe (see my review for this restaurant) which is open 24hrs. The Venetian is home to many restaurants as well.
TAO is also located inside the Venetian.
I love the Venetian and will stay here over and over. If you are willing to pay the price, I recommend the Venetian. It is close to all the hot clubs, night life, shopping and swanky restaurants.
TIP: make sure to sign up for the Club Grazie card, the Venetian and Palazzo players card. The comps are incredible!!!!
People thought this was:
This place *looks* like a nice hotel, but is full of what we called "shitty little touches" that belie the real story. All facade.
Our bathmat had cigarette burns in it. There was candle wax dripped all over our table that no one had cleaned off. The "luxurious" spa menu was wet from the last guests in the room. Lotion in the shower instead of hair conditioner. (Found that out the hard way.)
And my personal highlight? Raw sewage burbling up through the marble sink all morning yesterday. Yep. My suite literally smelled like shit and it was too late to do anything about it or move since we were packing up to leave. We just had to deal. Disgusting. And no, the front desk did nothing about it to make me feel better when we told them.
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This used to be one of my favorite casinos: Classy rooms, great sports book, good casino-floor bar... but now I simply cannot set foot in it due to the perfume smell they pump in!
Even standing outside the main doors it is overpowering. Whatever you do, don't book a room here unless you're somehow handicapped in what you can smell or are one of those terrible women that everyone hates because they can't smell the shitloads of perfume they themselves wear.
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I can't stress it enough when reviewing hotels: HOUSEKEEPING is crucial and housekeeping at the Venetian definitely sucks.
We stayed with a large group in approximately 10 suites, both at the Venetian AND the Palazzo. Quintessence is: Almost everyone had problems with housekeeping.
When we first moved into the suite, it was completely dusty. There were hairs in the tub and in the shower, plus hair near the toilet. The sheets on one of the pillows on the bed were on their left side. Wallpaper came off the walls as well.
We complained multiple times about this situation and it took 3 phone calls plus 4 hours wait until someone finally showed up. Yes, the suite was clean afterwards but we could not use the bathroom in the meantime.
Last but not least: One day, that little Kleenex box in the bathroom was empty. Of course housekeeping didn't pay attention to this. They don't pay attention to much detail. So I called them, requested a new one to be send, removed the old one from the leather casing and put it in the entrance so even the dumbest person would see it. Well, what happened?
Housekeeping in fact brought a new Kleenex during our absence, but they neither put the new one in the leather casing, nor did they dispose the old box. It was still standing in the entrance upon our return.
I pay attention to details, and these details just tell you something about the attitude of housekeeping at the Venetian and how it's managed - BADLY.
And since housekeeping is so important in any hotel, this deserves 2 stars to be subtracted.
WARNING: Do not book a Venetian Suite over the phone!
This is a related service review.
I booked a suite last week over the phone because their website was not fully functional. In result, the clowns at Venetian-Palazzo booking services maxed out my credit card by either inputing an additional 21 people into the room or just charging an erroneous, towering amount.
After explaining myself with through multiple phone calls and 2 different confirmation numbers, I got comp'ed. Hopefully its worth it the runaround.
Moral of the story: Do it yourself.
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Monday:
The Friend: "Let's go to Vegas"
Cat: "Okay!"
Tuesday:
C: "Where do you want to stay?"
F: "Dunno yet"
Wednesday:
F: "Okay I'm booking the hotel."
C: "... Where at?"
F: "I'm still vacillating."
Thursday:
F: "Okay I actually booked the hotel."
C: "Where are we staying?"
F: "Exactly."
I actually didn't find out where we were staying until we drove up to The Venetian on Saturday. I never stayed here before, so I was pretty excited.
Our suite was gorgeous - clean, dark wood, giant bed, automatic blinds, TVs everywhere... I mean, seriously? Bedroom, living room (with an L couch, btw - nice), bathroom... Why do you need so many TVs?
The bathroom was huge with a giant tub, a vanity table and mirrors galore.
Damn he did me proud.
Friend set up shop at the office/work space and I took over the rest of the suite. Pretty much.
Very close to the shopping areas - simultaneously good and bad for us.
Saw the Phantom of the Opera Saturday night - conveniently located in The Venetian. Great show - I highly recommend you taking the two hours to watch it. But I digress...
We didn't gamble, and we drank in moderation, which was odd. Did it the non-trashy, totally classy way. Which is NOT my normal cup of tea but he treated me to such an amazing weekend - I didn't even miss getting wasted. =P
Las Vegas to actually relax? Who would've thought?
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The Venetian is like the mini-Venice. Very pretty and graphic hotel.
You gotta admire the thought, the effort, the imagination, the design and the roominess in their suites.
Quite painful to reserve it (chi-chiiiiing), but with 4 people, with an advanced booking, it's not a bad stay for an interesting weekend in LV.
I didn't like the help-desk people, (no-smiles; stinky faces) and I hated the fact that the bella-suites (2 queens) didn't have fridges! THOUGHT#1: "if you consider yourself a 4+ star hotel and have pretty high prices have a freaking fridge in the freaking suites" !
Back to the review. I loved their bathroom/restrooms, I loved the view towards the small pool on the Venezia Lobby-floor.
The corridors are pretty fun to run, to jump and take pictures. There are some psychotic security guards, who see a girl (me), dressed up from head to toe, and checks for my key in case I was an "intruder" (logic=0, with some people).
I loved their shoppe area, the fake sky is something to admire, once you step into that place, you lose your sense of time, regardless is 9:00am or 3:00am it's still blue and "naturally" fake.
The casino: uninspiring, the TAO; had better, restaurants: overpriced but good quality (refer to the specific upcoming reviews)
The Venezia Lobby- Pool area is quite relaxing. You would see some families with their noisy kids, THOUGHT #2: "why would you come with your family to LV? Very puzzling to me" Other than that it was the best chillaxing area.
The pool gets warm from the weather, there were some annoying people who thought that they owned the pool and they took over the place, but me and my friends managed to take back some parts of it.
Not a bad choice to stay, but I'm considering on my second visit to LV the Palazzo instead.
Ciao
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SBC VEGAS SERIES: 13 of many reviews
For my extended stay! wootWOOT!
I always do enjoy staying in the 650 square feet of greatly appointed indulgence that is the Venetian. And fortunately I was upgraded to the Towers. I love the towers... with the separate elevators and lovely mini pool and spas filled with families that would love to see my ink adorned epidermis *feigning sarcasm. The one draw back is that, if you have a large party it would behoove you to get multiple keys so you can get through the security check points that cover both entrances leading to the rooms. But in our case, dealing with 4 people wasn't that hard to pull off with 2 keys.
Other than that, staying here afforded us the luxury of being attached to the newer Palazzo and the ever fun canals. I found that the Palazzo didn't quite have as many people in their half of the floor space and that the canals are just as fun as I remembered them to be... especially when you are drunk.
Oh, and another draw back is that if you are going to party like we did, it's all that much harder to really enjoy any of the amenities that come with your room @ their prices. Staying here, as with many things, especially while drunk... are all the same in the dark.
Actually given the maze like layout, it's much harder to vacate the premises, especially while hung over.
=I
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UPDATE - I thought this one was nice - the Venetian in Maccau is even grander and the sheer… Read more »
Love the Venetian! The suite we got was pretty big and every room had a flat screen tv! In one hotel room we had 3 tv's! Of course we didn't even watch television the whole time in Vegas, but you know the hotel didn't spare any expenses for their guests.
Also, the lobby itself is amazing. You have Tao, all the shopping, gondola rides, great bakeries! Love it!
What a grand hotel! It was absolutely gorgeous and playful with the wonderful theme. It felt luxurious and we definitely felt taken care of. The only downside is that the hotel is so popular and large that you need to wait 25 minutes for the bellhop to pick up your luggage and 25 min to get your car before you can ever leave.
We crammed 8 girls into a suite with 2 beds. How? The bathroom is large, there are tons of mirrors for us to pretty ourselves up, the couch is a pullout, the curtains are remote operated, 3 tv's ... it was perfect for us! The beds are so heavenly. I felt like I was sleeping on a cloud. Unless I was just so drunk each night that I could've just KO'd on the floor and wouldn't know the difference.
You can ask up to 4 extra towels at a time. But just call again if you need more. They call you back later to check if you received the amenities you requested. We were given 5 keys too. And they have sewing kits if you need one - just ask.
*Just don't forget your toothbrush. They charge like $10 for a toothbrush in the stores!*
Overall, the Venetian is as great as everyone says it is. I personally don't believe you need to spend so much to stay at a hotel in Vegas because you barely spend any time in there if you're anything like my friends and I, but it does make the experience a little more special. Ciao.
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I am an expert on the Venetian hotel; before we moved to Vegas, we stayed at the Venetian - A LOT!!! We love this hotel! The rooms smell so nice and are so pretty (we prefer the Venetian over the newer Palazzo rooms)... The gym (Canyon Ranch) is awesome, has great exercise physiologists (who taught me a lot!), and its huge, all kinds of machines... The beauty salon makes my hair look perfect (Anthony is the best!!) The best restaurant in the Venetian is Aquanox (expensive though). We are treated like royalty in this hotel. (My favorite show is also here: Phantom of the Opera.) :-)
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Category: Hotels
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Category: Hotels
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