Review Highlights
“We only did the 9line zip line but there are other great options like horseback riding, Zip & Dip, and ATV.” in 123 reviews
“Our guides Sydney, Skippy, and MaiTai were so awesome and made our experience very enjoyable even in the rain.” in 27 reviews
“The adventure also provides an incredible dip in one of the beautiful rivers along the trail, if you want!” in 32 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
John M.
Located on the Big Island of Hawai'i, The Umauma Experience specializes in providing visitors with an experience of a lifetime. We are the only access point to view the world famous triple-tiered Umauma Falls. Our tours include a 9-line Zipline adventure that takes you along 2 miles of the Umauma River, where visitors can enjoy over zipping over 14 waterfalls and enjoy beautiful views of the Pacific Ocean; ATV Adventure; Horseback Riding with Wailea Horesback Adventure; Rappelling with Island Mountain Guides; Zip 'N Dip Combo; Umauma River Swim & Kayak Experience; and Falls & Garden Tour. Walking trails, and tropical garden are other attractions for visitors to The Umauma Experience.
Ask the Community
Q:
Are there lockers to store our personal belongings? Or is a Fanny pack recommended?
A:
You just leave your stuff in your car, lock it and you leave your key in a basket with them. You could bring a fanny pack. There is a snack and water break halfway with bathrooms. They give you a poncho in case of rain. It was a lot of fun!
Treasure S.3 years ago 3 people found this helpful
Recommended Reviews
Overall rating
626 reviews
5 stars
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- Patrick M.Jacksonville, FL2114290Apr 14, 2014
This place was cool, while the island does have several zip lining companies, this one was good. I Liked going over water falls and such, my only down part was that unlike other companies on the island you zip line thru a cattle ranch and not in the trees! But you do have the falls. Can't fault them for it thou the staff is great and they let you have a good time!
Helpful 1Thanks 0Love this 1Oh no 0 - Todd K.Corona, CA32234Feb 29, 2024
We came to Umauma today for the zip line tour. What an amazing experience. Highlight for us was our 5 year old was able to do this one compared to other island zip lines which had an age minimum of 12. It's a bit intense for littler kids but if you have an adventurous youngster this will be a Core Memory hands down. Our three main guides today, Rusty, Kypp, and Kaaesen too great care of us and made sure everyone was safe. Make sure to watch when they do their tricks.
This place is amazing rain or shine, even if your staying on the Kona side you owe it to yourself to make the trip, you won't regret it.Helpful 1Thanks 0Love this 0Oh no 0 - Joseph D.Laguna Niguel, CA05Dec 3, 2023
Our party of 6 did the zip line experience. The guides were friendly, informative, and made us feel comfortable as this was a first for some in our group. Skippy was kind enough to set aside some freshly picked oranges for us, but someone from another group stole them. It's the thought that counts!
10/10 recommend. This is an absolute must if you're visiting Hawaii.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
John M.
Dec 13, 2023
Thanks so much for joining us, Joseph, and taking the time to share your experience!
- Lois W.Brandon, MS272Nov 21, 2023
Outstanding guides!! Very patient! and knowable! Helped this "first timer" have a great time!
Willis Party
MississippiHelpful 0Thanks 0Love this 0Oh no 0Business owner information
John M.
Dec 13, 2023
Mahalo for joining us, Lois! We appreciate the 5-star review. :-)
- Feb 20, 2024
Highly recommend! The venue for the umauma zip line experience was beautiful. This was the best zip line experience that I've had so far - zipping through 3 waterfalls - absolutely gorgeous and breathtaking. I thought I would be scared but the guides were so funny, friendly, informative, and made us all feel comfortable.
Helpful 0Thanks 0Love this 0Oh no 0 - Emily C.Rancho Palos Verdes, CA1102108Apr 4, 2024
"That was so much FUN!!!!" Were the words text to me by my (young adult) children after they rode the ATV's at Umauma. The rain made the day so much and the track so muddy, slippery and fun. They said the staff was great and enjoyed the other family who was with them! They all said without a doubt they want to do it again! We will be back. Thanks for a great day! The Castro/ Barnard/ and Pallais Families!!!
Helpful 0Thanks 0Love this 0Oh no 0 - 963361173Sep 7, 2023
What a great experience. This was our first time ziplining today and everyone there were great and make this experience so easy and very smoothly.
It was a blast. The views were amazing at each of the stops. We did a total of 9 lines. We liked the zipline #4 the most, the longest with a great view.
First we took a guide van to the 1st zip line then we ended at the entrance with the last zipline #9. A wonderful experience and I would definitely recommend and would do it again.Helpful 1Thanks 1Love this 1Oh no 0 - Alfred K.Kailua-Kona, HI02351Mar 25, 2024Updated review
What an amazing experience, it's my 2nd time here and they're more amazing than last time. A definite recommendation to do this
Helpful 0Thanks 0Love this 0Oh no 0Jan 12, 2017Previous reviewGreat experience, you gotta do it, I'm afraid of heights but the guides was really cool and funny, after the first 2 runs I was hanging upside down some with no hands. Definitely doing this again.
- Maria D.Tracy City, TN058Feb 17, 2024
Our family had a blast zip lining today! Mahalo Sydney, Mai Thai, Avery & team. You were awesome from start to finish! George, you were pretty great too! Scenery over waterfalls was absolutely beautiful & My kids loved picking & trying new fruit with the team.
Helpful 0Thanks 0Love this 0Oh no 0 - Yolanda G.Elk Grove, CA0136123Feb 10, 2024Updated review
We ended up to be the only tour booked at 11am for this day and it turned out to be exactly what we needed! The terrain was amazing and so was our tour guide! Beautiful waterfalls !! This is a must ATV tour for sure on the big island ! Very proud vet at $635 for 3 adults and an hour ATV adventure but hey it turned out to be so wonderful!
Helpful 0Thanks 0Love this 0Oh no 0Feb 8, 2024Previous reviewBest Zipline by far !! Love the scenery, the obstacles, the history, the landscape , our two tour guides cause we ended up being the only ones on this atv tour.. worth the hour and a half tour!
- Kian M.Burnaby, Canada01Mar 28, 2024
What an absolute waste of time and money
This is NOT a 90-minute ATV ride.... We did 25 minutes and NO WATERFALL stop.
We got an hour early (as asked), we left on time, then we made a stop at a random location. When we asked if that was the waterfall stop, they said no and that we didn't have time for the waterfall. Somehow we had enough time to get back 25 minutes early??
When we brought it up with the staff they just didn't give a crap to be honestHelpful 0Thanks 0Love this 0Oh no 0