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-Mortgage Loans -Savings Accounts -Certificates of Deposits -Christmas Clubs -IRA -Safety Deposit Box -Direct Deposit -ACH Transactions -Money Orders -Official Checks -Utility Bill Collections
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- Crystal S.Cleveland, OH074Mar 24, 2023
My parents have used this bank since the 1980s. Every time I have visited, they have had the nicest employees I have encountered at a bank. A few are still working there these days. They have called if there were ever a strange transaction come by and we never had a problem with anything. The downsides to this bank is that there is only one location, it is savings account only, there is no debit card, you still use a bank book, and the hours of operation are even less than other banks. While they have the best people working there (reason they get 4 stars), the bank itself is inconvenient for most people. It is great for older persons that bank like the old days, but the younger generations are probably confused.
Helpful 0Thanks 0Love this 0Oh no 0 - Lisa D.San Francisco, CA442Aug 19, 2020First to Review
I am a realtor and, at the request of my client, called to check on a transaction that my client is contractually bound to. I had the rudest experience of my life. I have never had someone be so nasty to me for no apparent reason. When I asked to speak to a manager I was asked if I wanted to sit on hold till the person I was speaking to came back to answer. All I wanted was a status update for my client that wants to know why we have not heard anything in weeks
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