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The Madison Concourse Hotel and Governor's Club
Rating Details »
Categories: Hotels, Party & Event Planning, Caterers [Edit]
1 W Dayton StMadison, WI 53703
(608) 257-6000
- Price Range:
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$$
10 reviews for The Madison Concourse Hotel and Governor's Club
A really fantastic hotel experience.
We arrived here at 11:30pm and was able to find a parking spot in their underground parking garage that's attached to the hotel itself.
Nice.
Once we got out of the car all we had to do was go through the door and take the elevator up two floors before we were deposited in the hotel lobby. Went up to the front desk attendendant. He was very nice. He welcomed us to Madison, asked us how many room keys we'd like - two please - showed us what elevators to take to get to our room and wished us a very nice stay.
The room itself was decent. Clean and comfortable, a good two steps above what I was expecting to be honest. Complimentary coffee, shampoo, conditioner, moisturizer, and soap, which I took home with me.
Thank you very much.
All in all, a very comfortable hotel in the heart of downtown Madison. We enjoyed our stay and loved the fact that we could park our car and walk everywhere.
Also, the parking fees were only $7 a night and charged to our bill via the room key. To check out all we had to do was swipe our key in the key reader upon exiting the parking garage and we were good to go.
Gosh I just love easy breezy service like that!
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The Concourse Hotel's location can't be beat - walking distance to all of downtown, including the UW campus.
The good: The beds and pillows are super-comfortable! I'm 6 months pregnant, and I didn't want to get out of bed! The lobby is beautiful and welcoming, and the staff are likewise. On the third floor, the Concourse has a pool and superb but small fitness center (free weights, treadmill, elliptical, etc.)
The bad: We could hear everything (even quiet conversations) from the hallway. There was a 1/4" gap between our door and the door frame, through which the hallway lights (and noise) streamed through. The bathtub in our room had a slow drain, so that even after a short shower, I found myself standing in a couple of inches of water. The housekeeping staff, although friendly and courteous, did not pick up dirty glasses when cleaning the room. We had a few science projects growing in our orange juice glasses by checkout time.
I would stay here again for the location and beds/pillows, but maybe upgrade to Governor's Club.
This place is great. I don't know that I'd pay full price for a room (mine would have been $199), but I came here for a workshop and my room was discounted to $99. It's well-worth the full-price if you plan on taking advantage of everything they have to offer. I was surprised to get a fridge in my room and for a hotel, they had a very nice fitness room. Near the pool, you can also make appointments with a massage therapist. If you're there on a business trip, they also will take your clothes and get them dry-cleaned, not sure how much. The people working here are very nice and super helpful.
We stayed here July 2009 and found this to be the best room, at reasonable price, that we have found in the Madison Capitol area. We will definitely stay here again. Great desk service, too. Nice rooms, no complaints, within walking distance of the concourse area, State Street and the University.
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arrived here late Sunday eve. and i write this comment because this was my best hotel experience i've had in two weeks of traveling through northeast and midwest. in that time i stayed at Ace in NYC, 21C MuseumHotel in Louisville agmonst others and this was the most accommodating. great price, checkout time, room comfort, view, access to restaurants and very friendly. in addition, we were traveling with sea kayaks on top of car, which caused concern for the security of boats and the hotel accommodated us with a perfect parking space that added to our comfort and stay in Madison.
The hotel is in an excellent location near the Capitol and State Street. It's about a mile from the main campus. I found the room to be very dated and the walls thin. The concierge was just okay. The shuttle driver from the airport arrived promptly and was very friendly. The lobby is beautiful and spacious.
This is a pretty good hotel, which was in walking distance of everywhere I needed to go while I was in Madison for the Forward Music Festival.
I have no complaints - everything was great except for the fact that they didn't seem to have my reservation, which I booked through their site a month before. But this was no problem. they hooked me up with a room and were nice about everything.
If you can - upgrade to the Governor's Club. I didn't and I'm kind of mad I didn't. I'm intrigued by their separate elevators and promises of free booze and food. Plus, I like being part of elitist-sounding clubs, especially when it only costs me $20 extra a night.
I almost forgot - these are really comfy pillows. I think they have them made special or something. They also have them for sale. I thought about it. And I'm pretty cheap.
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After a pretty dismal experience at the Concourse hotel, I was extremely hesitant to try it again. I had to due to a last minute trip.
This time, things were much, much, much improved. I checked in and was the guest of the day... coo-incidence? Don't think so, but, I will TAKE it!
What is guest of the day? Free upgrade to the governor's club- the exclusive level. Rooms are bigger, have better views, are on secured floors, and have access to the Governor's club itself.
Soo, what does that mean? FREE BOOZE!! From 4:30-9 if you are staying on one of these 3 floors, you have access to a full tended bar and FREE BOOZE! NO LIMITS! There are also FREE apps to keep something in your tummy, and FREE DESSERTS from 9-10.
Hellooooo, why did I not know of this before? If I would have taken advantage of this last time, i doubt that the room full of screaming teens would have registered on me, I would have been sleeping soundly. FREE BOOZE!! *SMILES*
You also have traveler amenities like a computer, printer, and fax, as well as a Free breakfast.
The rates are about 30 more than normal, however, I can easily drink 30$ worth of Booze... and having the opportunity for FREE diet cokes (my crack) easily makes up for everything. I do have to admit, at the risk of my reputation, that I could not enjoy the FREE BOOZE this trip. My stomach is still crunchy from the flu, however, I HAVE PLANS. BIG PLANS!
I already have my res. for next week! *smiles*
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1 Previous Review: Show all »
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7/30/2007
Staying here for my first time. I am normally at the Hilton, but they were booked. … Read more »
Every year I come to the Concourse for a convention during Memorial Day Weekend. Every year I go home happy and contented. This is one of the best hotels I've ever stayed in. I look forward to going back all year long. Their staff is incredibly nice and well-trained, the rooms are lovely and clean and comfortable, the restaurants are pretty good but the hotel is so near lots of amazing outside restaurants that you have plenty of choice, and they have free Internet.
If you have the budget for it, book a room on the Governor's Level. You won't be disappointed. Not only do you get a slightly higher level of service, you get access to the Governor's Lounge where they serve free continental breakfast, snacks and cookies throughout the day, appetizers in the evenings, and really nice baked goods for desert. Plus, they have a free bar which is actually free, no strings attached. And the bartender is such a wonderful guy. he deserves all the tips we give him and more.
As I said, the hotel is right near lots of great restaurants as well as Madison's new museum. You're blocks away from the capital building and some book stores and the University. The hotel provides a shuttle from the airport, so if you don't need to go anywhere specific in town, you don't need to rent a car. If you're there on a Saturday, go tot he farmer's market around the capitol. It's really amazing.
I have nothing bad to say about this hotel. There have been a very few times when I've had problems and the staff fixed each one quickly, apologized profusely, and were incredibly polite and pleasant to me the whole time. Whoever trains these people in customer service should get a medal and a raise, because the staff here has it down to a T.
Highly recommended.
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My boyfriend and I stay here each time we come to Madison - it's definitely a great setup! I personally think Madison is like Pleasantville.. the city has the NICEST most down-to-earth people and it seems like almost uncanny how out of their way complete strangers will go for you. This definitely adds to the appeal of a nice weekend getaway to Madison, but the hotel in and of itself is great.
We have always booked the room by using http://priceline.com. You wouldn't believe how cheap you can get a room for the weekend. The hotel is close to all of the shopping and restaurants. The staff is very sweet and actually remembers us each time we come. Ask for Oliver - he's our favorite.
Also, if you're visiting and aren't familiar, make sure you go to the farmer's market which is only a stone's throw away. It's probably 25 miles long (okay, I'm exaggerating), but it's AMAZING!
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