The Great Frame Up

3.0 star rating
1 review

Category: Arts & Crafts  [Edit]

810 Muddy Branch Rd
Gaithersburg, MD 20878
(301) 208-1050
Hours:

Mon-Sat 9:30 am - 9 pm

Sun 12 pm - 6 pm

Price Range:
$$$
Accepts Credit Cards:
Yes
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1 review in English

  • Review from Alexander K.

    Gaithersburg, MD

    3.0 star rating
    7/15/2011 3 photos

    My experience with custom framing is that is expensive everywhere. I have had three pieces done here and I was satisfied with the craftsmanship of the pieces. The first two were medals I had won in two past competitions, and the third piece was a pen and charcoal portrait that my girlfriend had drawn for me.

    I had to replace the frame on the first medal frame since I had accidentally dropped something on the frame prior to posting it up, and the charge was reasonable. Also, there was some excess glue on the initial framing which I asked to have cleaned up.

    However on my second puchase (which included both the 2nd medal and the portrait), I was told AFTER I had picked up the completed pieces that I had a remaining balance on my account. I received multiple phone calls until I came back into the store to pay this remaining balance. I really wish that the entire amount due was to be paid upfront since it is always a major inconvenience to be badgered with phone calls and then return to the store on your own time to pay a remaining balance that I had not known about.

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About This Business

Provided by business

Specialties

Custom picture framing; sales of framed art, sports pennants, sports display cases, prints/posters, original art, abstract art, reproduction historic maps, collectibles, canvas paintings, photo art, photo to art services (outsourced), ready-made frames, and more.

History

Established in 2008

The Great Frame Up is part of a franchise, headquartered in St. Louis, MO. We are only 1 of 2 stores located in the state of Maryland, and the only store in the Washington, D.C. metro area.

Meet the Business Owner: Stephen H.

Retired Navy veteran-owned business. Amateur photographer and crafts/woodworker. Also, have another fulltime job working for the federal government as a contractor.

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