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John R.
We specialize in doing appliance repair service for Fort Lauderdale residents for all major appliances including Maytag, Amana, Frigidaire, Whirlpool, Viking, Kenmore, Jenn-Air, Samsung, Electrolux, GE and LG. Our highly trained repairman and technicians can help you with all your residential and commercial appliance repair Fort Lauderdale problems such as refrigerator repair, stove repair, dishwasher repair, washing machine repair, dryer repair, oven repair and range repair.
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- Steve D.Fort Lauderdale, FL0242Nov 12, 2017
Open on Sunday? I think not. I called os a Sunday morning and was told that I could make an appointment for Monday morning.
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John R.
Nov 12, 2017
Hi Steve,
Only our scheduling department is open on Sundays, we apologize for the misunderstanding and any inconvenience this may have caused. If you still need service we can make you our first stop Monday morning or after normal business hours during the week if that is more convenient for you.
In addition we would also like to offer you a discount. Please send me a DM if there is anything I can do to earn your business.
Sincerely,
Marlon - David S.Hollywood, FL02Apr 13, 2016First to Review
Update: I received a call from management apologizing for the experience and offering a refund for the service. At the very least it's nice to know they do care about their customer's experience and will go out of their way to remedy an unpleasant situation. It's possible this was just a one time fluke that I got the worse end of. I'm changing the rating to 4 stars, as while the whole scenario could have been handled better, in the end everything worked out with no harm done.
The repairman was three hours late and after I described the problem in person he just said I needed a new washing machine as fixing it wasn't worth it. The whole interaction took less than two minutes.
I explained the exact same thing when I called and rather than saving me the service charge they decided to come to my house so they could get some money out of it.Helpful 0Thanks 0Love this 0Oh no 0 - Nancy T.Boulder, CO707Jun 4, 2017
Here it is a Sunday and my 88 year old mother's refrigerator is leaking. I make a few calls hoping someone can come out on a Sunday and I totally luck out! Tristan headed right over to my mom's house. He couldn't find anything wrong but there is a 30 day guarantee and he was just so sweet with my mom. Great service and great person. Thank you!
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