Thai of Austell

Always good food and fast service here for our big family when we are in town. There is something for everyone - the vegetarians, the Muslim family members, and the meat and starch guys.

Interior / Exterior

They're located in a tiny strip mall across the street from Cobb Hospital on Austell Rd. (they're next door to McDonald's). Not their fault - but the parking lot in front of their storefront is riddled with huge, deep potholes - so be very careful.

The interior is very VERY small. While I was there a young couple came in and placed an order and sat to wait. The way the 'dining room' is configured - they had to sit - staring forward - at me while I ate - it was very weird. I felt like I was in a performance art piece.

Two coworkers arrived before I finished up and they were seated close enough to me that if I wanted to, I could extend my arm and touch the shoulder of the woman at the next table.

I didn't see the Health Inspection score and I didn't check out the restrooms. (I used my hand sanitizer table-side.) My water glass was a little worse for wear (see pic) but the place seemed fairly clean.

Customer Service

Sasi (pronounced Sossi not Saucy - lol) was very sweet and accommodating but she is the owner, hostess, server, food runner and she takes phone orders. This made her somewhat forgetful.

Food (see pics)

My food was just 'ok.'

My pineapple fried rice with chicken - that I asked to be made 'medium spicy' was mild and had very little chicken. (No stars deducted for this. I've come to accept the fact that ALL restaurants seem to be tightening their proverbial belts and those pre-Covid, gut-busting portions of meat that were good for 2 or more meals are are thing of the past.) Instead of several small pineapple tidbits, there were 4 medium sized pineapple chunks so it was hard to get that 'perfect bite.' Also, in my experience, pineapple fried rice is typically sweet overall. Theirs is not.

My snapper (sauce on the side) was super 'fishy' and tough. Red snapper is typically a mild fish - this was so strong I was not able to enjoy it. And oddly enough - it was cold. I tried it as soon as she brought it to the table and it was cool - as though it had been sitting out for 30 or 40 minutes in very chilly room. Or as though it had been cooked, refrigerated, then pulled from the fridge to remove the chill. Now I'm wondering if they pre-cook the fish, then heat in the sauce, but because I asked for the sauce on the side, the had no way of easily heating my fish? On a positive note, I loved the presentation of this entrée - especially the literally-fish-shaped blue & white platter it was served on - and the vegetables were steamed to the perfect consistency.

Sidenote - I typically ask for sauces on the side everywhere I go, not for any dietary or caloric reasons, but simply because I know I'm not going to be able to eat my meal in its entirety and re-heating my food without the sauce, later, is just so much easier.

My pad see-ew was pretty good - a little mushy - but flavorful.

Value

Since the pandemic - and supply chain issues - everything seems pricier than usual to me. Lol. And I haven't eaten Thai food in a while. I will say that I'm used to Thai restaurants including salad or soup with your entrée and Thai of Austell does not. Also - there is a 3% upcharge for using your debit or credit card which I find really odd in this day and age when hardly anyone still uses cash.

Overall

A few minutes into my dining experience, I remembered that Matthew and I had dined here once, YEARS ago and our experience wasn't great. Now that I've been back a second time - I think it's safe to say that this spot isn't for me. Sasi is lovely but overwhelmed and the food didn't blow me away. And the space is too tiny (bordering on claustrophobic) for anyone to have a normal conversation during peak dining hours. I think they're an ok choice for carryout or delivery - as long as you stick to the basics like pad see-ew.

I have been going to Thai of Austell for years and the food has been consistent. My favorite items are the golden shrimp, coconut soup and Basil chicken so good!

Ordered a fried rice with chicken and extra egg. I think they served me lunch from earlier. Rice was hard, chicken rubbery,egg burnt and just flat out tasteless. The total with tip was $40. Never again. This has no reflection on the Uber eats driver as I paid to be first delivery. Shame on you TOA. My order time was 7p and this is well before you closed. No amount of sauce could help. Yuck

I've seen great reviews on this place. I wasn't blown away but the service was fast and friendly. The food could have had more flavor. It is a small quiet place. I may give it another shot.

M food needed more sauce and the chicken was a bit dry. I added shrimp to my meal and I barely had any. My

We placed an order for lunch. I ordered Pad Thai with extra vegetables. What a disappointment. A piece of mushroom, a small broccoli floret. I had 2 shrimps and a couple slithers of chicken. The flavor was delicious but the price should have yielded more food.

The food is ok but super pricey. I do love their wings but the price for only 6 of them I change my mind every time. They won't allow you to get extra like a 8 or 10 piece only 6. The Thai noodles are dry could use more sauce but overall too pricey for the quality of food.

I've been looking for a nice Thai restaurant near by. I order take out from here sometimes it's really good Thai food!

My favorite Thai restaurant closed down during Covid. I haven't been able to find a place that is comparable. I haven't had Thai food because I didn't want to be disappointed as I have over the years trying to find a place that wasn't a super long drive.
I have been passing Thai of Austell for awhile. Decided to give them a try because I was craving Thai food.

Normally, I'm always apprehensive with eating out no matter where I ago. The first thing I look for is the health score. Their score was 96 if I'm not mistaken which is a good score for me to eat in. When health scores get to be in the 80's I'm not eating there unless I can read what the infraction are and I'm talking about more of 87 or better.

I ordered Shrimp Pad sew ween (gluten free), spring rolls, shrimp rolls, and basil rolls. To my surprise, it satisfied my craving. The Pad sew wen was delicious. Very flavorful with glass noodles. Spring rolls were good and I've been back several times to just get spring rolls. I wished that there were more in the order for $7. Shrimp rolls were decent nothing special about it. I probably won't order it again. Basil rolls were decent it didn't compare to Annie's Thai Castle but I would get it again if I had a craving.

The customer service is great! The young lady remembered my order from the first time. Very nice and friendly service. She took the time to explain the menu and my options if I wanted gluten free.

Overall a good experience! This is my go to place for something quick and good to eat for dinner. So glad I stopped in and found this place!

Best That food I've found in the area
I get the Pad Thai medium spice and the spring rolls. Very good.