Texas Painting Company

2.5 star rating
6 reviews Rating Details

Category: Painters  [Edit]

6521 Burnet Ln
Ste 108

Austin, TX 78757
Neighborhoods: Allandale, Brentwood
(512) 339-0848
Hours:

Mon-Fri 8 am - 5 pm

Accepts Credit Cards:
Yes

David H. said: "I really like The Cleaning Authority. They do an excellent cleaning job and the management is easy to reach and very proactive. I also like the auto-pay feature with my credit card.   My only issue was that one crew turned down my…"   read more »

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6 reviews in English

  • Review from Jennifer M.

    •  
    • 16 friends
    • 4 reviews

    Austin, TX

    5.0 star rating
    8/18/2010

    Back in February of this year, a guy came by giving estimates for house painting. It jump-started the new look our house currently sports. I ended up getting four estimates to paint the exterior of our house. We went with one of the two lowest estimates (the two lowest were about the same price). We used Texas Painting Company. It is a small local company. You know it's small when the owner is the one who comes out to give the estimate. I signed the contract in March and the next day they started prepping the exterior for paint. Initially, we had thought we'd paint in May after we installed some new exterior light fixtures, but Jeff  (the owner) said they could come back after we did that and touch up. I imagine March is a slow period and he wanted to keep his guys working. The crew was very professional. On Thursday, they prepped, which included repairing the bottom of our back patio posts. On Friday, they painted. Then in April, James and our friend Aric replaced the lights by the garage, the front entry, and back patio with dusk to dawn lights. They also installed a new security light on the back of the house. Two weeks later, as promised, Texas Painting came back and touched up by the light fixtures as well as a little on the doors. Overall, I was very pleased with the professionalism and quality of work. I definitely recommend Texas Painting Company to anyone who needs their house painted. They also do interior work.

    The estimate actually hadn't included painting the garage door, but they ended up painting it and I'm so glad they did. It really improves the look of the house.

    For some before and after pictures, please see my blog.
    http://www.jamsquared....

  • Review from Rick A.

    •  
    • 0 friends
    • 3 reviews

    Austin, TX

    1.0 star rating
    8/10/2011

    I hired them to paint the exterior of my house a few weeks ago.  The bid was quick and well priced -- Jeff was great.  The paint crew arrived quickly and was done in two days.   After they left, I reviewed their work and I was extremely displeased with the poor quality.  They replaced about half of the bad boards that the estimator had indicated would be replaced, did a very poor job preparing and painting several areas, and my favorite... left razor blades in the yard in three different locations. I had to walk around the yard for two hours to make sure there weren't any more.  

    In an attempt to remedy the situation I called and complained.  The supervisor quickly came out to the house and discussed all of my concerns and took a lot of notes on what needed to be fixed.  Three weeks later and they came out one time to fix things up and only worked on half the things.  I can still see a portion of the chimney that is not painted (30 feet away), missed caulking around the window, and did a half effort to fix the work on the trellis.  

    Overall, very displeased.  I can understand if you have a problem with a company, but when you call and complain and things still don't get fixed right the second time -- definitely a problem in the company.  

    Do not hire them.

  • Review from Melissa M.

    •  
    • 0 friends
    • 2 reviews

    Schertz, TX

    1.0 star rating
    1/10/2012

    I bought a Groupon for a power washing deal, when I called to schedule an appointment I was told we'd have to wait due to the water restriction.  They took my email and said they'd contact me once the restriction was lifted...fast forward 6ish months and they never contacted me. I called them and they went ahead and scheduled an appointment. Noone showed up or called the day of the appointment. I left a message to find out what was going on and Jeff the owner called me back and said his guys told him the power washer broke down 2 houses prior to mine-I explained they should have notified me they weren't coming and he apologized. I went ahead and rescheduled because I really wanted this service done, well turns out they didn't show up again with no call. I left a message again and Jeff called back and apologized, he said they didn't come because it was raining.  It wasn't raining on my side of town but either way they should have notified me. He admitted he was wrong and apologized and offered another reschedule but I refused. I wrote a complaint to Groupon and got my money back. Don't waist your time with this unprofessional company.

  • Review from Will O.

    •  
    • 2 friends
    • 2 reviews

    Austin, TX

    2.0 star rating
    8/20/2011

    Our experience with them was poor. Jeff, the owner, was very professional and provided a fast quote for housewide ceiling popcorn removal. He offered to start work the following Monday, well before other offers.

    We expected this work to be quite messy, so we moved out for the time they were working on our home. During this time, the workers were extremely careless and disrespectful to our property. The drop cloth that they used was thinner than most garbage bags and often did not cover everything. There were holes all over the drop cloth from just stepping around it. When we asked the Operations manager about it, he said that it didn't matter how much you cover everything, because dust will get around it anyway.

    The worst part of this process is when they moved our plasma TV from one room to the next. We were very clear about the fact that the TV risks permanent damage if not kept upright. We even volunteered to help move it, but they insisted on doing it themselves. When we came home we found it lying down on the bed with various surface scratches. When i confronted the worker, he said that we should have told him where to put it. Really???

    The workers left ceiling remnants all over our hardwood floors, but said they would clean it up. They did a very mediocre job doing so. Rene, the customer service liaison, came and personally cleaned it up. She is the most professional person at this company. She's the only reason that this review is 2 stars.

    The ceiling looks very good now, but it was a very unprofessional experience. We are still cleaning the hardwoods, gunk from the doorknobs, and dust is everywhere! Our front yard has paint all over it.

    I suggest you pay a little bit more for a more professional company.

  • Review from Donna W.

    •  
    • 7 friends
    • 123 reviews

    Austin, TX

    5.0 star rating
    3/29/2011

    Tried them for powerwashing the house with a Groupon and was very pleased.  My house looks great!  No problems scheduling with them and they showed up on time.  Good experience.

  • Review from ROCKSTAR S.

    •  
    • 0 friends
    • 44 reviews

    Austin, TX

    1.0 star rating
    4/16/2011

    Bad experience with the powerwashing!  I cant even tell they were here other than the broken items in my back yard!

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