Surfside Pediatrics

Dr Winston is the absolute BEST! I cannot say enough great things about him. We welcomed our first son and are new the whole parenting world. Every visit we had with him he took the time to answer all of our questions and concerns, told us changes that we will likely see from our baby by the next visit & made it a point to check on me, the Mom, and see how I was doing and coping with this huge change. No visit was ever rushed and he took the time to make sure we felt comfortable and had the confidence needed as being new parents. He never pressured us into any vaccinations if we weren't ready yet and these conversations were always a fair discussion. He let us do our research and make the decision when we were ready to. He even made house calls to check in on us when I was having milk supply issues. He helped take the pressure off of myself and gave us formula we could use in the interim. He truly is a wonderful person and Doctor. He goes above and beyond and truly made those beginning tough months so much better for all of us. Highly, highly recommend Dr. Winston if you're in need of a GREAT pediatrician.

I took my son to his newborn appointment, he got the RSV shot and everything worked great and at the receptionist desk they said they would cover the visit since we don't have any insurance yet, the insurance is supposed to cover the first 30 days for my newborn, so we thought we had nothing to worry about then. Took him to his 1 month appointment, they decided to tell us there before I had left that we have to pay $650 from that last appointment and then cutting me off whenever I tried to speak. My husband and I are very pissed off with them. Trying to get all that money out of us when we can't even afford it and also how the economy is looking right now. Be careful, doctors will try and push you to get as much money out of you as they can.

It's impossible to get ahold of anyone I'm here. I've emailed 3 times and called multiple. By chance, someone finally answered and the reception was extremely rude. She cut me off and started talking to a coworker while we were on the phone together (to chat about her lunch plans!). I asked very basic questions and she made sure to respond to each with dramatic exhales and continued annoyed attitude.

I really wanted to find a lifelong pediatrician for my family and at this point, I do not want to visit this office based on the interactions with the front office.

I felt talked down to and shamed by Dr. White. This is my first child, less than a week old, and the Dr. didn't even evaluate my son.

Instead I was shamed for having my son circumsized "right away at the hospital". He told me I needed to wait and have him do the procedure. Was told that that was my first mistake.

When we discussed feedings, I told him my son currently does not latch. I was making an appointment with a lactation consultant. I'm currently pumping and bottle feeding breastmilk after each try with breastfeeding. He proceeded to tell me I have ruined his feeding routine and to never give him a bottle again. I explained I was in a lot of pain and needed a break, and my son wasnt eating at all if I did not give him a bottle. He told me I need to let him go hungry, and that he would eventually be hungry enough to learn to latch properly.

My child was born during the heat wave. We don't have a/c and we're living in a home that was 90+ degrees day in and day out. My son's temp was consistently 100+ degrees all day because it was so hot in our home. But I'm supposed to let a newborn bake in the heat and starve, no fluids?

I'm sorry, but I will not let my child go hungry, or dehydrate because one doctor says I cannot give him a bottle.

Went to a new pediatrician, and low and behold- she understood my situation and supported me, she looked at his ears, his eyes, listened to his heart, etc. Dr. White just looked at my son's circumcision and then said "see you in two weeks" and walked out the room.

Horrible experience with the reception desk. My son had an appointment to get a vaccination shot. We were delayed on our way to the appointment and arrived a few min late. We were told that we would have to reschedule our appointment for next week. This felt very punitive and arbitrary and as thought the reception was having a bad day.

After having to leave Surfside to go to Kaiser, we were thrilled to be able to return to Surfside. That is until we had two very disappointing appointments with Dr. White. Disappointing in the sense that Dr. White displayed a complete lack of professionalism and a complete lack of awareness has to how the "advice" may be received. Let me explain. The display of unprofessionalism came when Dr. White felt it was appropriate to use swear words during my son's visit. Maybe he was trying to relate, appear cool to a young teen, but hardly behavior I would expect from my child's doctor. The complete lack of awareness came during our most recent visit when Dr. White not only implied that his professional opinion meant he cared more about my child's health than I did due to a decision I was making that he did not agree with. But he also would not stop telling me how vitally important it is that children be involved in organized sports. He came back to this topic no less than three times during our visit. Okay. So, you feel that it is important. Got it. However, has Dr. White ever stopped to think about how that advice may be received by a single parent who cannot afford organized sports? What about if the child has zero interest in organized sports but does other activities? What if other family circumstances made organized sports difficult? The fact that he would not let it go was so annoying. When I brought up the fact that my child rides bikes, plays basketball, goes swimming (all recreationally) Dr. White declared that simply was not sufficient. Even when combined with 80 minutes of PE 3x a week....nope, not sufficient. Organized sports are the only way! The saddest part is that Dr. White's overall demeanor was that I the parent should of course listen to him the doctor. Why wouldn't I? He's a DOCTOR! Hello steamroller, have you met this parent? We think nothing of them and simply tell them what to do, how to raise their child, and do not care if they have an opinion or information. Yuck. We have been with Surfside for years, and will not be returning. I prefer to have a pediatrician who actually partners with me, talks with me, not at me and who chooses to listen rather than hear himself speak.

My children are patients of Dr. Lowen and where happy with her. My daughter had a physical scheduled last week but with everything going on I figured they'd call me to reschedule. I can't imagine my doctor wanting me to bring my child in for a routine visit and unnecessarily expose them to anything out there. But to my surprise they wanted me to still bring her in. I refused and when I asked for their reasoning, I was informed by the young lady that Dr. White still wanted to see full schedule of patients which I though was not the best idea considering the pandemic we're in. Needless to say- I refused and canceled.

To add to my disappointment- I am a Patient of Dr. Ulrich's who happens to be in the suite downstairs. I unfortunately had to come in to get tested for COVID-19 through their drive through. While I was getting swabbed the nurse and I noticed one of Surfside's employees recording us. I was appalled! I can't believe that a medical professional would behave in such a manner! The nurse informed me that Dr White had tried to keep them from offering this service and helping our community. During this time of need, I have seen so many people come together but I was VERY disappointed to hear that my pediatrician's office wasn't onboard with helping and was in fact trying to sabotage those who are willing to help! As if that wasn't bad enough- i was informed, they have been uploading these videos to social media. SHAME ON YOU SURFSIDE! you've lost my children as patients.

We've been with Dr. White for over ten years and he is by far the best doctor my kids have ever had. He's patient, caring, a great father himself and available!! Although his practice has expanded greatly since he first started the quality of care has not decreased a bit.

We've recommended numerous friends & family to Dr. White's office and everyone has loved him. Highly highly highly suggest you bring your babies here! He's the best!!

Dr. White came highly recommend by a friend when we moved to the area and we are so grateful we decided to go with this practice. Dr. White is extremely knowledgeable in all areas of child development and health. He's supported us through breastfeeding issues, food allergies, eczema, vaccine concerns, illness, and tracking our daughter's developmental milestones. There was never a time that I did not feel 100% confident in Dr. White's assessment and recommendations for my girls. He stays up to date on recent medical research, and does so in all areas of pediatric health to make sure he is making the best possible recommendations for his patients. Sadly we had found this to be rare with other pediatricians. Dr. White has wonderful bedside manner, takes the time to listen to my concerns, and always offers thorough explanations. It's clear that he truly cares for the patients he serves.

Absolutely love Surfside! My son is one and has been going here since his first check up. I'm a huge worry wort and they always make me feel comfortable when calling with questions or wanting my son to be seen at any time. Dr. White is amazing! He goes above and beyond, and never makes you feel silly or that your concerns aren't merited. He takes the time to answer every question with great detail. The staff is beyond kind and friendly, they are personal and organized. They also have an after hours service which is a great resource and I've used multiple times. In times where my son has had to be fit into their schedule and we've had to see the other doctors they have been amazing too. I can't recommend this place more! 5 stars!