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Super 8 Motel
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
5788 Barrett RdFerndale, WA 98248
(360) 384-8881
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
4 reviews for Super 8 Motel
4 reviews in English
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Review from Becca C.
9/9/2009
I recently booked a 3-week stay for myself and 7 others to complete a construction project in the area.
The good:
-Decent continental breakfast, including hot waffles, juice, yogurt and pastries (all of which are not stale, actually pretty good)
-Clean lobby, parking lot and rooms
-Each room has a fridge/microwave (and they work too)
-Go literally steps away to the Denny's next door, show your room key for 10% off
-Excellent wireless
-Subway is steps away as well
The not-so-good:
-Sheets are thin, beds are hard and pillows a bit flat for my taste
-Customer service leaves something to be desired in the 'prompt' category, but is still helpful
If I were in the Ferndale area again and needed a place to stay, I'd probably come here again. -
Review from Laurel H.
Olympia, WA
8/3/2011
Avoid at all cost!!
My husband and I were recently in Bellingham/Ferndale area and had previously made a reservation to stay at this Super 8. Upon arrival we found our reservation missing. The desk clerk/manager proceeded to tell me it was my word against him since I did not have my confirmation number on me.
It was figured out that he had made my reservation for the day previously. He was very pompous and rude and not even slightly apologetic. I know for fact that I made my reservation for the proper day but once again is was my word against his word as he put it. He also told me "I have worked here for three years and don't make mistakes like this" I've worked my job for five years, but still manage to make mistakes, even big ones now and then. What can I say, I'm human and I learn from my mistakes but he apparently is not human.
He offered me a smoking room for a higher price. Why would anyone pay a higher price for a crappy room? I argued him down to the same price as my original room and was charged for both days even though I made the reservation for the one day only. When I contacted the Owner a few days later his customer service skills were no better than his managers. He didn't show any remorse or even apologize.
They agreed to refund me half of the fee for the one night we did not book. When I told him how displeased I was with his company and that I would post reviews about this experience he revoked his offer of a half refund for a night I did not book.
Worst experience ever, I stayed in that piece of sh*t smoking room out of hope that they would refund me for the night I did not book. No such luck. Worst customer service ever.
p.s. Our friends stayed in non smoking rooms and said the smoke smell was awful in their rooms too. -
Review from Chip B.
Olympia, WA
5/24/2011
We were very pleased with the service when checking in and the room was comfortable and clean. We had no problem with noise as others have mentioned. For a discount hotel chain, this was 5 star. Show your room key at the Denny's next door and get 10% off your bill. We will stay again and the next time will bring swimwear so we can take advantage of the indoor pool. The bed was a little softer than I am use to but for one nights stay, I didn't lose any sleep. The shower had lots of hot water and amazing water pressure. Good job Super 8!!
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Review from Benjamin J.
San Diego, CA
2/20/2010
For a cheap hotel room, it's not bad. However there were a few complaints I had. The bedding is extremely thin and non-inviting like a bed should be. The walls are extremely thin and you can hear a person's phone conversation as clear as day in the rooms next to you.
Overall, not bad for the price you pay. Continental breakfast is a nice perk as well as the discount at Denny's right next door.
Wireless was sporadic.
