Services Offered
Verified by Business
Jewelry cleaning
Jewelry repair
Jewelry restoration
Jewelry redesign
Jewelry reshaping or resizing
Jewelry stone setting
Review Highlights
“Carolyn went way out of her and above and beyond for items I needed appraised.” in 2 reviews
“Tyler was very helpful & calming when my stone fell out of my wedding ring.” in 2 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Hal P.
Pre-owned Rolex and High grade watches Watch Servicing Engagement Rings Used & New Jewelry We Buy Gold & Platinum Jewelry Loans on Jewelry Rebuild President Bands Custom Jewelry
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Recommended Reviews
Overall rating
22 reviews
5 stars
4 stars
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1 star
- Isla L.NC, NC0711Aug 4, 2023
we have been dealing with this business for a long time, and always does a great job. Tyler was very helpful & calming when my stone fell out of my wedding ring. He assured a frantic woman that things would be ok & they were. i was very pleased with their work as usual. It came back better than new & in a timely manner. great work, super service & my family will never deal with anyone else.
Helpful 0Thanks 0Love this 0Oh no 0 - Eric S.Charlotte, NC061Jun 28, 2023
The absolute best jewelry business around ! Great staff. Hal Sr & Jr are total pros.
Proud to call them friends as well. I've done business there over 30 years. Shop local. Great family business.Helpful 0Thanks 0Love this 0Oh no 0 - Catherine P.Charlotte, NC01Feb 5, 2023
I had the best experience at Sumpters Jewelry. Marco and the other staff were very friendly, efficient, and professional. I was welcomed with a smile. My Cartier watch needed service, and they took care of it that day. I highly recommend Sumpters and will definitely be back! Thank you!!
Helpful 0Thanks 0Love this 0Oh no 0 - Andrew N.Fort Myers, FL345812Apr 27, 2022
This place is the only spot to come in Charlotte if you need any type of finer jewelry, watches, gold, any precious medals. I've purchased a few things from here and I've never had buyers remorse, fair prices, and great staff. Carolyn went way out of her and above and beyond for items I needed appraised. I cannot thank her enough, Carolyn, you the REAL MVP @aol
Helpful 1Thanks 0Love this 1Oh no 0 - Mark D.Cornelius, NC4284Aug 2, 2021
The Sumpters folks are awesome! Purchased my fiancee's engagement ring from them and she was thrilled! The customer service and friendliness of the staff is unmatched. Just down to earth people focused on your needs. Not your typical jewelry store as they make you feel welcome. Also a great watch selection. The ONLY place I'll be buying jewelry from now on!
Helpful 0Thanks 0Love this 0Oh no 0 - Shane B.Charlotte, NC5019Feb 4, 2022
Great service! I needed to get my watch fitted and they did it right on the spot. No wait or appointment. Great people as well. Definitely recommend
Helpful 0Thanks 0Love this 0Oh no 0 - Tom F.Glen Allen, Richmond, VA355431Apr 1, 2021
Had a chance to check them out today looking at watch replacement. Tyler was truly amazing in walking me through inventory and options. Bottom line is that they did a tremendous job working with me and providing me with a great replacement for super value. I will never go anywhere else for any watch or jewelry purchase.
Helpful 0Thanks 0Love this 0Oh no 0 - Johnny M.Wilmington, NC372Jan 20, 2021
Had an amazing experience at Sumpters Jewelry. Brought in my wife's 2 carat wedding ring in with a loose diamond to repair. Hal Sumpter JR, was great to work with. He suggested a major design change to the ring and my wife simply loves it. Thank you to the entire design and jewelry department. I've also bought three Rolex watches from them over the past few years. My wife & I highly recommended Sumpters.
Helpful 0Thanks 0Love this 0Oh no 0 - Mie M.Charlotte, NC772913Nov 2, 2019
Always professional and friendly service. Fantastic collection of Rolex watches! I had my Omega watch serviced and definitely will bring also my Rolex here for a service.
Helpful 0Thanks 0Love this 0Oh no 0 - Richard T.Gastonia, NC02Nov 29, 2019
I just made my 2nd Rolex Purchase with the incredible group of experts at Sumpter's Jewelers. My first being 5 and a half years ago. There is no where else that even comes close to getting what you want in your hands any more efficiently than the Sumpter's. I walked in the store and didn't immediately notice the exact Rolex I was looking for, but I happened to notice the exact model was being worn by the Owner, which he takes off his wrist and sells me straight out at a great price. I can't wait to increase my collection via Sumpter's. I can't tell you how important it is to have a go-to location that I can trust instead of these online vendors in which you don't really know what you might be getting. These guys are the Best!!! Go see them, this is not a paid or compensated endorsement it's just a happy customer who really has been treated right, not once but twice now.
All my best,
Dr. Richard Dean ThomasHelpful 0Thanks 0Love this 0Oh no 0