Stephan's Auto Haus

 

1

2

Wendy M.

Sacramento, CA

I have been taking my Jetta TDI to Stephan for almost 5 years and trust him completely.  He keeps detailed records on my car, trouble shoots, and researches issues for me.  He is upfront with possible costs and alternatives.  Communication is terrific and phone calls are returned quickly.  The waiting room is comfortable and warm - about as welcoming as a shop room can be.  I am no longer working or living anywhere near the shop anymore, but will continue to bring my car here because integrity, honesty, and skills are important to me.

Bookmark   Send to a Friend Link to This Review

 

2

1

Blake H.

Sacramento, CA

I went to Stephan's to repair my 1984 Volkswagen Vanagon.  They gave me a quote over the phone for what I thought was wrong. Then when I took it in they did their own work to find the actual problem. They stuck to the price they quoted me for the work even though they spent a lot of time diagnosing the problem. They kept me up to date all through the process and were sensative to my concerns. I needed two rear wheel bearings replaced. They may not be the cheepest shop but they definately serve customers well and quote accurately. They are located withing 2 blocks of light rail. I'm very happy with their work and will go back to get my quirkly van fixed there. Nice waiting room also.

Bookmark   Send to a Friend Link to This Review

 

2

9

Rick H.

New York, NY

Stephan's was right near where I work in South Sac, so it has a convenient location. it's right near hwy 99 and fruitridge. Stephan White, the owner, is a cool, nice, chill, down-to-earth guy who will give you the skinny on what's wrong with your car. he won't give you a lot of BS and try to sell you on gimmicky stuff, just fixing the major stuff with your car and he'll stick to the quote as much as he can. he even called Enterprise rental car for me and got them to pick me up so i could get a car for while my car was being repaired which was only a day and it was a pretty major repair (replacing my wheel baring). now my car purrs like a kitten instead of roaring like a lion. they specialize in German and Japanese cars, which was perfect for me since i have a Toyota tercel. in addition to Stephan, the whole staff is very friendly and professional.

Bookmark   Send to a Friend Link to This Review