Starbucks

 

56

90

Andrew C.

Santa Clara, CA

Note to friends: please don't de-friend me for giving 5 stars to Starbucks.  pleeeeeeeeease?!

Okay, so I sorta brought this on myself.  It was 90+ degrees today and I still went on a long-ish bike ride.  On my way home, I stopped by Starbucks to try and bum a refill for my water bottle.  They were more than happy to oblige and even had a cup of (ice!) water ready for me by the time I got the counter.  This Starbucks is *awesome*.

Oh yeah, they were open on Labor Day, too!  Total brownie points for that.  5 stars to you!

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Elite '08

19

64

Mandy S.

San Francisco, CA

Q: "Why do we go to Starbucks?"
A: I went for a meeting, not for coffee. (If you answered the same, keep reading)

If you need to meet at a Starbucks - this one is not half bad compared to others I've been to. It's pretty somber during the afternoon (when I went -- so you could hear yourself talk).  They have a dozen or so tables is a bigger space to meet at and a half dozen outside.  There's lots of parking lot space and almost no hassle, since it's right off a main road, the Foothill Expy.

Why not give them five stars then?  Come on, the coffee is gross.  I had an iced coffee that tasted burnt.  Burnt iced coffee, that just doesn't even make sense.

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27

99

April B.

Los Altos, CA

Oh Starbuck's...

I love you so much
I love you so much
I can't even tell you how much I love you...

You're special to me
You're special to me
I'm so lucky to have you as part of my life

The food and drinks may be standardized throughout all branches, but not necessarily the people. I participated in their toy drive one holiday season ('05, I think) and just dropped in one time to drop off a sizeable toy and just left (I was in a hurry and didn't have time for a drink order). But the next time I came in to actually have a drink (my usual decaf, grande, blended, no-whip, vanilla mocha), the people behind the counter remembered me and the donation I made and made my drink on the house!

I would normally rate 3 stars to any given Starbuck's since I like their mochas and frappucinos, but the overall customer service I get from this location as well as the fact that they remember me bumps them up a notch.

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