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Outside
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Review Highlights
“Also, as for that reviewer who mentioned that they treat regulars like royalty, I agree.” in 2 reviews
“The entire staff was welcoming and also so understanding of my predicament and held it down while Kevin came out to help me.” in 2 reviews
“The staff is always very welcoming and friendly, which must be tough to do in such a busy location.” in 2 reviews
Location & Hours
Amenities and More
About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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Recommended Reviews
Overall rating
56 reviews
5 stars
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1 star
- 3033545Dec 30, 2023
It does feel weird to review such a big chain as Starbucks, but this location is less than a 5 minute walk from where we live. We visit this spot at least once a week, and I got to commend the staff for their consistency.
Normally I put in the online order right before my walk, and I'd say 95% of the time the order is ready to go when I get there. The staff is always very welcoming and friendly, which must be tough to do in such a busy location.
As for the coffee - it's Starbucks. No big surprises here. My favorites are the holiday lattes (Pumpkin Spice, Chestnut Praline, Caramel Brulee). I do wish Starbucks would change up their savory food items - perhaps a seasonal special or something.
Anyways, these 5 stars are for the staff. Thank you for being so accommodating!Helpful 0Thanks 0Love this 0Oh no 0 - Darren C.University of Texas, Austin, TX0645Jun 9, 2023
Least favorite Starbucks in town due to the bewildering comment made by an employee towards my wife's outfit! Will not return. Many other locations to purchase my beverage at. Cheers!
Helpful 0Thanks 0Love this 0Oh no 1 - Tommy W.Downtown, Santa Monica, CA0233Aug 30, 2023
Went here for my first time from California worst experience, cashier Neal taking my order rushed me at the cash register without letting me speak, on top rushed me out the store. Wait time takes more than 20 minutes + to get a drink.
Helpful 0Thanks 0Love this 0Oh no 0 - Nataly B.TX, TX024Jun 28, 2022
I am never one to leave bad reviews. But this Starbucks was awful. Took 30 minutes for them to make my drink and when I got it, it was nothing what I ordered. I ordered a vanilla sweet cream nitro cold brew with 2 sf vanilla. The coffee is just black. Mind u they charged me $7 for a black coffee. I added a picture of what it's meant to look like
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 31, 2020
Best starbucks I e been to yet. Customer service was better than any other starbucks that I have visited across the globe. The staff were very attentive to detail; they were prompt and used great closed loop communication to make sure the orders were to perfection.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 9, 2019
One of my favorite Starbucks I've been to. It's right across the street from Whole Foods, so I stop there to caffeinate before delivering groceries for them. The staff at this Starbucks is super nice, especially the cute girl with the nose ring. If you have time, I highly recommend drinking your coffee in-store as you never know what kind of crazy Downtown shenanigans will happen.
Helpful 3Thanks 0Love this 2Oh no 0 - Oct 23, 2017
Have to say that despite loving local coffee shops, I tend to be a Starbuck's groupie. Something about knowing you are getting the same cup of coffee and friendly attitude is nice and peaceful. However... someone forgot to tell this store that they are a Starbucks and it is making me crazy as it is now the closest location to my new condo. Bleck..
Stopped in for coffee and oatmeal after a run down at the lake. Maybe 4-5 people in the place as it was still a bit early for the crowds. Water for the oatmeal wasn't hot so it didn't soak into the oats. The coffee (my normal skinny mocha with non dairy) was disgusting. Pretty sure it was regular milk and they missed counting the number of sugar free mocha pumps. Dumped both and left. Called it a bad day and figured everyone has them.
Next trip in was during a weekday afternoon. Placed a mobile order and when I got there asked the barista for a glass of water too as no way to order that on the app. His response? A dirty stare and I'm busy so you have to wait. Whoa.. No problem.. I can wait a few minutes as it's first come/first serve, but how about not supplying the extra attitude. I thanked him nicely and apologized when he gave me the water. Told him no online option. He looked a bit sheepish so hoping maybe next time he tones it down.
I used to live by the Starbucks on 3rd and Lavaca, so a bit spoiled with their incredible staff. I now route my run down a bit east to hit that location or stop in at Whole Food to avoid giving them any more business.Helpful 0Thanks 0Love this 0Oh no 0 - Jessica C.Austin, TX201264218Jan 14, 2020
This is a very average Starbucks. It's frequently packed with four or five patrons waiting on their coffee orders, and because of the layout of the shop, it makes it seem overcrowded and unfriendly. I don't have much in the way of advice except for rearranging the small seating area so that folks leave the door space free for those who have already picked up their coffees and want to access napkins and sugar. It's just an unfortunate setup for a small location.
The coffee is fine. I got my first Spindrift grapefruit water from them recently and am happy to be trying out new product lines from them, so they get an extra star for that.Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer G.Baldwin Park, CA62151Feb 26, 2018
This is the worst serviced Starbucks I've ever been too. They have one nice guy and the rest are total jerks.... After today's lovely experience, I was just cured of my love of Starbucks.
A big Choke on One!!!! to guy making the drinks this morning.Helpful 1Thanks 0Love this 0Oh no 0