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“Vincent explained everything to us and answered all our questions professionally.” in 3 reviews
“Mike and the assistants made him feel very comfortable and helped him understand everything that was happening.” in 2 reviews
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- Cristian M.San Francisco, CA01Feb 28, 2024
took good care of my child with nothing to really worry about, staff was excellent gave me some respect unlike other places I've been to and treaty my child with patience and care also things other places need to work on
Helpful 0Thanks 0Love this 0Oh no 0 - 3145742843Jun 13, 2018
My son has received excellent dental care here. And how clever are they? they have a fun lobby area to keep kids entertained, and the TVs in the ceiling to help keep them calm during the dental procedures too.
(So my son even asked me if we could go visit them even if we don't have an appointment because the video game in the lobby is THAT COOL. LOL.)
Dr. Michael and Dr. Vincent were AMAZING. They were both caring, calm, friendly and gave my son a positive experience, which is truly invaluable. First visit: xrays and cleaning. Second visit: 2 sealants and a cavity needed to be filled. No trauma or negative experience here...
I can't say enough great things about this place. Really.Helpful 0Thanks 0Love this 0Oh no 0 - Carolyn V.Burbank, CA022229Oct 23, 2020
These guys are so great! Both my boys go here and we have had great experiences. They have TVs in the ceiling , goodie bags for the kids and are taking lots of extra precautions for covid :)
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth L.Cypress, TX0209Apr 18, 2022
Run. Don't do it. This place causes multiple avenues of frustration. They need an entire new front office re staff. After the 4th red flag I have to say today I have signed up with a new dentist for my 3 children. I will not be returning to this place and highly recommend you steer clear.
Helpful 1Thanks 0Love this 0Oh no 0 - Kristen G.Pomona, CA132152Feb 14, 2022
New Patients BEWARE!
If you are an existing patient maybe the experience is better but for new patients... don't even bother with this place. We showed up 15 minutes before the appointment and per the text instructions I received I called the phone number to check in but the message said the office is closed for the holiday... it's definitely not a holiday and there were people in the office. We went inside and were given paperwork then told to go wait in the car.. this made zero sense as there were other patients sitting in the waiting room and it definitely was not full. After about 10 minutes of sitting outside the receptionist comes out asking for my insurance card saying they were having trouble verifying it. All this information was provided when I scheduled the appointments and they said they would call if they had issues verifying which they never did. Another 20 minutes passes so it's now been 30 minutes of sitting outside and it's 20 minutes after my sons scheduled appointment time. I walk in and ask what is going on. They say it's really busy and they are still verifying... there was no one in the waiting room at this point... no phones ringing and all three ladies were sitting there chatting. At this point I said forget it and left. If they can't take the time to communicate with patients then they don't need the business
Another thing to note... in reading their paperwork they want to charge an additional fee to patients because of Covid... this is absolutely ridiculous. No other doctor or dentist I have been to asks patients to pay an additional fee for CovidHelpful 1Thanks 0Love this 0Oh no 1 - Lea A.Houston, TX2612Aug 21, 2017
Finally a dentistry where I felt very comfortable with! The staff was amazing and so welcoming. The Dr was such a sweetheart along with his assistant. They did such an amazing job while working on my lil and made him feel at ease!
I've had to move from a couple of dentistry for my kids because of the poor performance n work they've done on them. The last dentistry I went said that my lil had 6 cavities and needed 4 crowns, but something was telling me that wasn't right. Fortunately I found this dentistry in a Kidz booklet and went to get a second opinion. And sure enough they told me differently... It's sad how some practices try to add more just to get that extra dollar...Thank you so much guys! We're definitely sticking with ya'llHelpful 1Thanks 0Love this 0Oh no 0 - Yasmin L.Houston, TX1712823Feb 13, 2020
My 9 month old son had his very first dentist visit today and we couldn't be more satisfied with our experience. The staff was very welcoming and professional. Dr. Mike knew exactly how to handle my very fussy son! Looking forward to our next visit!
Helpful 0Thanks 0Love this 0Oh no 0 - Michelle D.Shenandoah, TX3322Feb 19, 2020
6 mth check up today for the kids. Love coming here, all of the staff is very friendly and accommodating
Helpful 0Thanks 0Love this 0Oh no 0 - Maricela R.Conroe, TX02Sep 19, 2021
I am so happy with this place! Everyone is so nice and professional and they are phenomenal with my little 2 year old. This last appointment was his first time on the bed by himself. As expected, he was a little scared at times and would start to cry. Well both the dentist and the assistant sang to him. I was pleasantly surprised! As a mom I truly appreciate the little things. I also explained how he understands and speaks English but our main language at home is Spanish. Surely enough they both spoke Spanish to him through out the remainder of the appointment! I seriously love it here!
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