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Sports Basement
Categories: Shopping Fashion Sports Wear Shopping Sporting Goods Sports Wear Shopping Sporting Goods Bikes Shopping Sporting Goods Outdoor Gear Sports Wear, Bikes, Outdoor Gear [Edit]
1177 Kern AveSunnyvale, CA 94085
(408) 732-0300
- Hours:
Mon-Fri 9 am - 9 pm
Sat 9 am - 8 pm
Sun 9 am - 7 pm
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
Jason L. said: "Joe and his family want to sell the right bike for YOU. There's no pressure to buy but plenty of support to help you make the right decision if you do decide to buy. The service doesn't stop after you purchase the bike. They stand…" read more »
407 reviews for Sports Basement
Review Highlights
"They have a great selection of mats and other accessories..."
(in 28 reviews)
"The prices are also more reasonable than REI."
(in 80 reviews)
"Discounted lift tickets at select resorts."
(in 5 reviews)
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407 reviews in English
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Review from Monica A.
1/26/2012 1 Check-in Here
Sports Basement = AWESOME ENERGY!
Prices?
Normal prices are fairly standard-- the kicker here is that they are almost ALWAYS running some sort of sale. If not, you can always find a coupon to take 10, 20, even 30% of your entire purchase.
Service?
They are all about seeing eye to eye with their customers. Whether you're skills run from expert to novice, they'll meet you at your level when helping you out. If you need pointers, the staff is always down to drop some knowledge. On top of that, they are truly out to find items that will best suit your needs--never based on the highest priced item they can throw at you. Service alone gets all 5 stars.
Store?
Talk about atmosphere! It's a huge building with a little community feel! I love just wandering around the store looking and their neat creations. Clothes racks? Nah, they use old bike rims. Shopping carts? No way! They use recycled boxes! This place is too much fun, I could spend hours here!
Cool tip: DOG FRIENDLY!!! Sports Basement just stole my heart..... -
Review from Jeff L.
South Bay, CA
1/24/2012
Simply put, Sports Basement rocks. Very good deals, good selection, very good service, and good location. If you're a highly specialized athlete competing at a near pro level, Sports Basement probably isn't for you. For the rest of us, it's the place to outfit all your fitness and adventure endeavors.
A special shout-out to the bike shop staff for being helpful, knowledgeable, and responsive.
Sports Basement also offers a number of classes, discounted ski lift tickets, and community service opportunities. -
Review from Susan L.
Milpitas, CA
1/18/2012
GOOD deals from time to time. Thought it was cute they had their 20% off everything until real snow hits the Tahoe mountains!
This store has an abundance of stuff and a big selection on outdoor things. Knowledgeable and helpful employees who are always down to get you the best deal in store.
Sometimes the line can get long at the register, but it goes by fast. So don't let that stop you from shopping around and checking this place out! -
Review from Kailey O.
2/8/2012 1 Check-in Here
i bought skis at sports basement in SF and needed bindings put on. i lost my receipt, so could prove anything, but they helped me out anyway. great customer service!
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Review from Tri A.
Van Nuys, CA
2/6/2012
I just got my new Cannondale Slice there. I got the best deal on it. It was already marked down to $1600 and then I got an additional 15% off of it. Let's just say I think they paid me to give me the bike I got such a deal on it LOL. I drove all the way up from LA and they had it on hold for me.
I wish they would have a sports basement in LA. I loved this place. I think if I didn't have to drive 6 hours to get there and 6 hours back I would have looked around even more! -
Review from Adam K.
Santa Clara, CA
1/12/2012
I have snowboarded for more than a decade. I can shred Tahoe's double-blacks and pull a 360 in the parks. Even still, the Sports Basement staff were so informative and helpful they made me feel like a complete n00b.
I bought new snowboard boots and snowboard on two different occasions. Each time, the individual helping me was also a boarder and was very knowledgeable and friendly. After I bought the board, I asked for the guys manager to tell them what a great job he did...I never do that. With the boots, the girl convinced me to buy a full 1/2 size smaller even though they hurt, swearing they would expand 1/2 a size. Sure enough, now they fit like a glove.
After shelling out so much cash for new gear, I was dismayed to learn the next week they had a 20% everything sale until the next big snowfall. Sports Basement was happy to price adjust everything I just purchased.
The staff was knowledgeable, friendly, and with great customer service. -
Review from Michelle Y.
San Jose, CA
1/15/2012
The reason why I couldn't give them a 5 star is cuz I spend way too much here! But mainly cuz they price is just awesome and I couldn't resist lol.
Great selection , u can find almost anything here. Got myself a pair of brand new snow boots for 60 , which I almost paid double at helm's. On top of that, they have 20% off everything in store now. -
Review from Subrosa I.
Palo Alto, CA
1/4/2012 2 Check-ins Here
Every now and then, there's a good sale here. The regularly-priced items tend to be a bit pricey. But, overall, Sports Basement still offers better bargains than REI.
The place is cluttered but comfortable. The well-worn couches are great for resting your barking dogs when your wife is hell bent on trying on every single pair of shoes in the store.
By the way, AAA members get a 10% discount here. -
Review from Khanhy D.
Santa Clara, CA
1/5/2012
This store has many different things for athletes and people who like to do outdoor activities. If you plan to not spend $$$$$ such as REI or Any Mountain this place has more sales. They also provide 10% discount for members who have Costco. I got my Felt bicycle as a gift and it is the best bike ever! Rides smooth and super light carbon fiber fork. I loveee it! Items are cheaper vs other stores. The staff near the bike station were helpful and provided me service and adjusted my bike before I took it out for a ride.
Great store to purchase any outdoor activities! -
Review from Irene L.
1/22/2012
We popped in here to grab a last minute Xmas present for our boss. Quickly browsed their large selection of winter wear and found a cute NorthFace fleece pullover and purchased it quickly. The line was short and the staff were friendly. The prices are ok.
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Review from Cindy T.
Updated - 1/16/2012
They currently have their "20% off the entire store until it snows" promo. Awesome!!! I got some great deals, like a pair of Volcom snow pants! Originally $230, but was marked down to $135, plus 20% off. I paid about $108 = happy! We also picked up a GoPro and absolutely cannot wait to use it this weekend. They have lots and lots of inventory that they want to get rid of, so there are lots and lots of deals to get.
1 Previous Review: Show all »
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6/13/2011
As an avid online shopper, I rarely by anything in stores anymore since prices in store just can't… Read more »
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Review from Some D.
Sunnyvale, CA
1/27/2012
Service
The bicycle shop service here is great. They actually have people who ride working on your bicycle not some 16yo high school kid. I've bought bicycles from another shop in the area and they couldn't get it setup correctly so I took it down to sports basement and they fixed the other shop's mistakes.
Price
I'm not really sure how the prices compare to other stores but I did pick up a end of model year bike for a decent price.
Selection
This is the place to go if you want quality gear for camping/backpacking/bicycling (probably more but that's all I buy there). The generic sporting goods stores in the area carry the same type of stuff but not the kind of stuff if you want to get serious.
Staff
I've only had a problem finding someone to help me once but it was a busy weekend sales day. Never had a bad experience with the staff -
Review from Sandra L.
12/3/2011 3 Check-ins Here
They are great for the sales! I've found their sneakers are cheaper than buying on http://Roadrunner.com.
They are also very hospitable for events like Snowpals, etc. -
Review from Tyler M.
Merced, CA
1/11/2012 1 Check-in Here
They have quite the selection for snowboarding gear. I got a decent price on some Gyro goggles too. I specifically looked at the snow gear and nothing else, but in regards to the available options of product for those who snowboard or ski I would say this is a much better alternative to a Big 5 or Sports Authority. I can't say much for the help since I had to look for it while I wanted to try on a few goggles.....That is the primary negative for me since as a customer I can't just go try on goggles, or grab them to purchase.
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Review from Cuu H.
San Jose, CA
1/31/2012
I love this place to buy things. But the last two times I've been here to rent things, I was caught doing it on Friday evening with the made rush for everyone renting equipment for the weekend. Both times was for snowshoes and both times we already reserved ahead of time. The rental department has the efficiency of the CA DMV. I take it back, it's worse. 1.5 hrs in line...OMG! I'm next...gotta go before I loose my spot. Peace out!
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Review from Arturo C.
San Jose, CA
11/19/2011
I seriously get A.D.D. whenever i'm at this store. Much like a computer geek when he/she enters a Fry's electronics for the very first time.
The staff is very helpful and knowledgeable with your needs. I've gone there several times just to look over new products and do research on the new outdoor hobbies i decide to give a try, and I've always been given non biased opinions by the staff on their products. Their pricing is considerably cheaper than MSRP as well. I'm not exactly sure how they profit with selling new/popular gear for such a competitive price. -
Review from Christina G.
Los Angeles, CA
1/5/2012 1 Check-in Here
Came here to rent a snowboard, it is pretty straightforward, just check in at the computer and go to the counter to get fitted with your shoes size. Simple! WOW, next time I'll come here for clothes, lots of racks with evenly priced clothes (North Face, for example), like a $200 or $100 or just really easy pricing in general. Better deals than Sports Authority and Big 5. But, I didn't really shop around. All I noticed was the large overwhelming selection of clothes/ gear, and you are almost certain to find something.... one can hope.
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Review from Chester M.
Santa Clara, CA
1/2/2012 3 Check-ins Here
I love Sports Basement. I buy a lot of my running gear here. They have so much stuff for outdoor, team and endurance sports. They are so supportive to the community. You will see them all the time at most running events. I love that they offer group rides and runs. If you need to get rid of electronic trash they also have an electronic recycling bin in the front.
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Review from Dawnie T.
Los Altos, CA
1/19/2012
I'm a long-time Sports Basement (Sunnyvale) customer and it's my go-to place for all my sporting needs. Quality products at the best prices, and the most PHENOMENAL service. I've purchased everything from running shoes, yoga wear, swimwear, winter wear, ski equipment, volleyball gear, to tennis gear from SB. My experiences there have been consistently positive, and my most recent experience is no exception. In fact, it was actually phenomenal to the extent that I feel compelled to write about it. I have to commend Casey in the team sports (tennis) department for his outstanding customer service and project management skills.
I had a rattling problem with my new Prince tennis racquet (purchased elsewhere but strung at SB), and long story short, Casey took ownership of the issue and worked with the manufacturer and hooked me up with a brand new racquet directly from Prince. Throughout the process, he kept me in the loop on progress, and even provided demo racquets. During my several visits swapping demo racquets, I had an opportunity to pick his brains about racquet specs, and he amazed me with his depth of knowledge on racquet technology across multiple manufacturers. I would only expect this level of expertise and consultation from a specialized tennis shop so I was pleasantly surprised that Casey encompassed such remarkable knowledge about the sport. I should note that Randy, his partner in crime, was also a pleasure to deal with and was always available to help out and keep me company as well.
I was so utterly impressed with how thoroughly they managed the whole ordeal for me, exhibiting utmost professionalism, technical expertise, customer focus, exemplary commitment to service quality, and dedication to their jobs.
I have to add that the folks in the shoes dept (Josh way back when he was in shoes analyzed my gait, and he's now the store manager) and people in the ski rental dept are also extremely knowledgeable in their specialties as well.
They have all turned me into a most loyal fan of, and even an evangelist for, Sports Basement. Go to SB first, for ALL your sporting needs! -
Review from Douglas N.
Santa Clara, CA
12/8/2011
I always thought store names were a little weird. Sports Basement wasn't in a basement, and Sports Authority certainly isn't the authority when it comes to sports stuffs. Even if you're not athletic, this place has a whole bunch of cool crap for you to you blow money on, but will probably will only use twice.
Cool people to talk to and they actually know what they're doing and talking about? +1
Spacious and awesome decor? +1
So much stuff that selection isn't quite the right word anymore? +1
Environmentally and communitively (thats not a word, I just made it up) friendly? +1
10% off for STUDENTS?!!!!!!1!1! +9000.
So that puts them at 9004 stars.
But the place isn't perfect. The prices for car racks, as well as the selection wasn't competitive. They offered to order, but then I might as well just order online. They also only carried thule racks, not yakima or inno. Soo... -1 star.
Their snowboard rental fleet also has issues. On two seperate occasions, two different friends complained about their boots and how they were uncomfortable. I suppose thats what to expect from rental, but when she started feeling pain on her toes I started to worry. I mean this isn't rock climbing where your toes get squished, this is snowboarding. Soo.. -1 star.
They also don't have low end road bikes for cheap asses like me T_T. -1 star.
9001 stars. Still over 9000 stars. Good enough. You won't find better around here, not even at REI. -
Review from Samsudin K.
Santa Clara, CA
Was back to Sport Basement to get the Thule rack. I normally buy online but with the 10% discount (AAA members), I did save some money and get a good deal since I need the rack immediately.
3 Previous Reviews: Show all »
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10/6/2011
I have to give 1 star to the bike store for a poor customer service experience recently. I broke my… Read more »
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Review from Vin S.
San Jose, CA
1/28/2012
seriously the best place to go for sporting goods. Good prices, awesome employees, very customer oriented and doesn't feel like a huge corporate run joint. Added bonus if you have a passport card from work you get 10% off. I don't even bother checking prices elsewhere. I just walk in get my stuff. I want this store to be around forever. :)
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Review from Cat V.
9/26/2011 1 Check-in Here
This place literally took my breath away walking in.
I've had this store bookmarked for months and finally made time to visit it as I am currently on a mission for a kettle bell...a reasonably priced one. Unfortunately, I was able to find the kettle bells but decided to pass on it since it didn't fit my price range.
They have gear for all sports A to Z. Being my first time here, I walked the entire store looking in every little nook and cranny to see what good deals (if any) I could come across. They had a lot of sale items while I was there. I did walk out with something not on my list of things to buy. But that's how women work anyway :)
Store is easy to find and staff is super friendly.Listed in: Activate those Endorphins and…
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Review from Aubrey T.
San Francisco, CA
10/9/2011 1 Check-in Here
I'm a sports basement fanatic and have been to all around the bay area. sports basement is my happy place, does that sound weird? HAHA! i love shopping for workout gear for a good price!
this sunnyvale location seems like they have a lot of stuff like the presidio location although seems very crowded. i found something odd about this place. not a single person that worked there seemed happy or even asked if i needed help (maybe because it was a saturday night and they wished that they were off) but come on, it's retail. you have to be happy for returning customers, that's business. even the guy that helped me when i purchased was too occupied talking to his fellow co-worker and didn't even acknowledge if i found everything ok....
would i return here? yes, but employees that work there need to keep their game up. if you don't like to be bothered by employees asking you if you need help, this is a place for you. -
Review from Leslie H.
9/21/2011 1 Check-in Here
This place has all your sporting goods needs and at really good prices too. Definitely a good place to check out before going to full-price stores like Sports Authority or REI. The only problem is that I almost always end up buying more than I intended when I first step into the store. It's kind of like Target that way.
The staff is friendly and helpful. It's obvious that they are personal consumers of the products that they are recommending. Also, selection is very large, so you have many options to choose from. I've come here to get everything from general workout clothes to swimming gear to climbing and hiking and camping gear.
Sports Basement also offers 10% off discounts for a variety of different memberships, from Planet Granite to AAA. And you can always find their 20% off coupons from various community events like donating blood with Stanford Blood Center. -
Review from Patricia V.
Mountain View, CA
10/16/2011
0 stars for the shopping enviroment/experience
2 stars for the pricing/cost of things
Hummm...skeltons hanging from the outside rafters. A wheel barrel, a footed bath tub and an extremely old beyond antiquated washing machine with dirt inside and an old funky sign that says H'Open for business is what I saw as I approached this store for the first time today. In my mind, this was not a good sign!
And talk about 'basement'...that's exactly what it seemed like as I walked in and in to a basement full of sports stuff. Of course everything in the store is new but because of the climate of the store everything kind of takes on a musty/old feel. The same type of feeling as when I have gone in to a second hand store.
I must admit this store's style sure threw me back in to the second hand store or army surplus feel. It took a bit to get my bearings so I grabbed a couple of books and went and sat on a funky stained couch in the community corner and chilled for a bit.
When I was done I made my way through the place to take a look around. Nothing fancy here. Funky handmade signage. Overall a good selection of sports equipment. Good prices that seemed much cheaper then most of the other sports stores I normally shop at.
They have a great selection of women's hiking boots & shoes.
I didn't buy anything today. Oh and not once did I have anyone come and ask me if I needed help...that is a bonus in my book. Thank you employees for not bugging me since I prefer to ask for help when I need it.
At the front of the store as you enter they have a rack with various maps to various Santa Clara County Parks & Trails that are free for the taking.
So hummm...I don't really know if I will actually buy or shop here in the future. To frumpy, dumpy, crumply for my taste. Overall I felt somewhat depressed shopping in this place . -
Review from Ryan G.
San Jose, CA
10/22/2011
Smaller than the San Francisco Presidio location but the same over all feel.
Lots of options with a little bit of everything, great prices year round.
This location has wet suit rentals and snow board rentals really cheap but no bike rentals for road bikes.
I like REI but I love Sports Basement -
Review from Sheree B.
San Jose, CA
1/18/2012
My favorite store!!! Anything sports related you can find here. I have been fitted for my running shoes several times and the staff is always so helpful (even when I tried on 15 pairs).
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Review from Dan V.
Palo Alto, CA
9/22/2011 18 Check-ins Here
REI has killer deals during their sales, but Sports Basement has cheaper prices year round. Almost everything in store is discounted. Attend a shop party and get an additional 20% off. Costco and 24 Hour fitness members get 10% off.
I was in the market for a road bike and fell in love with a Felt F5 Special Edition. It normally retails for $2299, and Sports Basement had it marked down to $1850. Their marked down price was already the best around. Take off an additional 20% and it brings the price down to $1480. WOW!
They have a good selection of snowboard gear if you want Burton, Roxy, Lib-Tech, GNU, Rome, Ride, Salomon, K2, ThirtyTwo, Northface, Orage, Dakine, or Quicksilver. Also, Sports Basement is the cheapest place to rent snowboards and skiis.
This is your place if you are looking for trail, running, or cross-training shoes. There is a reason why Sports Basement is very popular in the running community. -
Review from Patrick L.
Sunnyvale, CA
12/19/2011
I recently moved and started biking to work.
The folks who work in the bike section are amazing. Every one of them is knowledgeable, friendly, and helpful... They are not paid on commission, so they are always thinking about what you need, not what has the highest margins.
A fantastic store that deserves your business. -
Review from Irene C.
1/5/2012 1 Check-in Here
I usually stop here when I'm in town because they have really reliable prices (found a Marmot jacket that retails $200 online and at REI, here it was $150 plus 10% off for students), good brands, and equipment for a variety of sports or outdoorsy activities. I'm not super athletic, but my style has been described as sporty (I call it lazy), so I love their clothing selection for casual tanks, sweaters/hoodies, lounge pants, socks, and shoes. Clothes are displayed way better than at other sports stores (lookin' at you, 90s-style racks at Big 5 and Sports Authority). Pretty good bike selection and the bike department guys/gals are nice. The additional 10% student discount can't be beat, and I usually buy something, even if it's just a pair of socks or Clif bars, when I come here. Also, this location is close to a Fry's which would usually be a bonus for my boyfriend to go to when he's bored as I shop, but he likes browsing here just as much (and sometimes more) as I do.
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Review from Diane C.
San Mateo, CA
1/14/2012
my husband and i stopped in, searching for some all-purpose sneakers. we were helped by josh, who spent 20 minutes or more with my husband, evaluating his walk, his foot structure and re-checking his shoe size...only then did he recommend some shoes to try on. they were reasonably priced shoes, which were even on sale and were quite a deal. josh was patient, professional and friendly. after my honey had his shoes picked out, then josh assisted me in the same way. our trip to sports basement was a huge success. love this store!
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Review from Jeff M.
Mountain View, CA
10/11/2011
Staff is extremely helpful.
One of the members in their Winter Sports section gave me a piece of bulk wax so that I could wax my skis. This was very nice of them. -
Review from Dan B.
6/23/2011 7 Check-ins Here
Just about as good as it gets for a sports store. Besides having great prices, Sports Basement appears to cover about every sport in existence, whether it be the various team sports, or camping, biking, climbing, yoga, triathlon or even winter sports like skiing and snowboarding.
They don't have every brand out there. After all, they are a discount sports store, so their selection seems to change according to what's available; But the quality level remains high.
Unlike the big box stores, SB is also completely tied into the local sports community. This is the place to go to to pick up race packets for local triathlons or road races. They offer a whole range of classes and courses for beginners; The Bay Area Ski Bus even stops here for pickups in the winter.
And it that wasn't all, they are big into recycling: there's always a bin here to drop your old running shoes, and store baskets are constructed of recycled cardboard and rope (which actually works better than the plastic and wire type).
There's not much else to add, except I wish they were closer! -
Review from Big K.
Fremont, CA
7/29/2011
Dude, I love this store. I buy almost all my sporting things there.
Their selection can be limited at times, but they do a good job at trying to keep just the stuff you need and trying to keep prices reasonable, which I appreciate very much.
Staff tries to help you as well.
Good place to buy your sporting good stuff at! -
Review from Sopheak S.
San Jose, CA
6/24/2011
This is THE place to go and rent snowboarding gear. I was soo happy with what I got and the price I got it for.
Boots, bindings, boards, all rented for $15.
For 15 dollars you would think that you would get some cheap equipment, not at all. They gave a 2011 V-rocker, not even close to a demo price. This made me love snowboarding. I did not even like snowboarding before because my first experience was pretty bad. I kept falling, i was tired, and it just sucked. With better gear, man I had a blast. I don't even think my personal board now was as good as that $15 rental. -
Review from Vijay M.
Sunnyvale, CA
12/4/2011
I go here for my bike repairs/parts/advice and for ski rentals/advice.
Bought my ski bag here and rented skis which were fitted expertly.
Prices might be a bit high (along with product quality), but you can always tell them that you are looking for something in a given price range, and also explain why you want it.
In my case, the store associate told me that I will need the most basic ski bag and showed me a good one. I used it on a ski trip and it met all my needs.
At the end of the season, they sell old rental items like wetsuits, skis etc. for a very reasonable price. -
Review from A B.
Sunnyvale, CA
11/29/2011 1 Check-in Here
Every time I talk to anyone here, they are very knowledgeable and clearly fans of the various sports they support. Ray in the bike shop was fantastic about getting my bike in shape for its first tune-up since I got it a month ago. Alex was superb about helping me make an informed decision about which bike was the best fit for me a month ago, and today's visit just reaffirms the great community of this place! A good home for adventurers!
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Review from Janet O.
I say if I'm buying something for keeps I will buy from here. But the distance from my place is sometimes a problem. No- it is a problem. I wish there's a branch in San Jose.
I know that most of their items are cheaper than REI sometimes by a good $25-30. That's gas money sometimes I tell myself.
Same exact brand you can find here. The staff I find are more in numbers than REI. Therefore more immediate help if you're rushing.
Sports Basement excels in cheaper priced items that they seem to have a lot of. The last call items are reduced to at least 25-30%. now if I can just find a last call for a new kayak that would be awesome!
Now If they have the same return policy as REI that would be a no brainer! -
Review from Jen L.
Santa Clara, CA
Updated - 11/21/2011
I hate to say it but I'm not shopping here anymore. Came in for the Turkey Trot Event and MANY BIG kudos to the TT volunteers-they were wonderful and helpful. The sales associates at Sports Basement...lacking at everything again. I ended up getting some shirts and even though a 10% discount was offered to TT participants...I was not given 10% off. I had my bib and shirt from the event and once again, the cashiers are just too "busy" to notice and don't pay attention. I give up. Everyone there seems bothered by customers and they act like they're doing us a favor by doing nothing or acting like they couldn't care less. Never coming back and steering fellow runners (potential customers) in a different direction. Nice work you guys!
1 Previous Review: Show all »
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9/25/2011
Decided to check this place out because I was too tired to drive all the way to Sports Authority (… Read more »
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