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Sportique Scooters
Category: Automotive Motorcycle Dealers Motorcycle Dealers [Edit]
3211 Pecos StDenver, CO 80211
Neighborhoods: Highland, Northwest
(303) 477-8614
- Hours:
Tue-Fri 10 am - 7 pm
Sat-Sun 10 am - 5 pm
27 reviews for Sportique Scooters
27 reviews in English
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Review from Bobby E.
Denver, CO
9/21/2010
I've taken my Vespa down to them multiple times with good results. They are always very knowledgeable, helpful, and typically the bill is less than I expected. I haven't experience the attitude that some have commented on and I'm pretty ignorant when it comes to my own scooter.
My only frustration came when they transported my scooter from Highlands to the Littleton store without telling me then wanted me to pick it up from the Littleton store which is a hefty drive for me. When I arrived they wheeled it out, tried to start it, and it didn't start. They were very apologetic, but I left without the scooter. They fixed it within a day and transported it back to Highlands and gave me a deal on the repair. Not the end of the world, but inconvenient.
As far as repair time, yes, it can be lengthy depending on the time of year, but they're busy and have a thin crew of mechanics. I'm willing to wait to get the quality repair. -
Review from Ray C.
Denver, CO
12/29/2011
Guys come on....don't ride a damn scooter with bells on the handlebars
You are embarrasing your fathers.
You look ridiculous.
Let your girlfriend ride one around....and I know what you are already thinking!
No it is not cool for you to be riding bitch!
Sheesh. -
Review from J K.
Denver, CO
5/31/2011
It pains me to write this, but i feel it needs to be done...
My roommate and I, between the two of us, have owned 9 different scooters. You could say that we are definitely scoot freaks. We like the rare, the exotic, the flashy, the new, the vintage, the custom, and any other type you could come up with. We lived about 5 blocks from Sportique and loved going in there on a saturday afternoon just to take out a few scoots for test drives when we were bored. It was awesome living so close to there! We mostly fixed for ourselves, any issues that we ran into with the scooters. When we needed parts we would order them from Sportique. It was perfect since it was about 5 blocks from the house. If you had asked me in the summer of 2009 to rate this place, it would have been all 5 stars, and then some.
However, over the last year that we lived in that house (July 2009-July 2010), parts would increasingly take longer to come in when needed; The worst part of it being the idle promises of "They're gonna come in tomorrow." Then towards the end of living in that house, the tube broke in one of my tires. For those of you that don't know, this is an easy 10 minute fix. I take the tire in there and they tell me that they're super swamped and that it's gonna be about 2-3 days before they can fix it. 2-3 days?!?! It's a 10 minute fix. So after I state this fact, all of a sudden they don't have the tubes for it anyway. How do you not have the tubes for it? You're a scooter shop, it's a standard scooter tire (that i bought from there in the first place I might add) and you don't have the tubes for it?
So the guy tells me that they're bringing some stuff up from the Englewood store tomorrow morning, and that he'll tell them to bring up a tube for it and they'll fix it then. I leave there still kind of annoyed, but satisfied with the solution that the mechanic offered.
I go back the next day after the specified time that I was told that the guy from the Englewood store would be up. I walk in and I'm told that he hasn't come yet, and to come back after noon. I go back at 1:00, giving them an extra hour to get the tube and take the ten minutes to replace it. The guy tells me that they haven't gotten to it yet, and to come back in an hour. I'm fed up at this point and tell him to forget it, and to give me back the tire and rim. He goes and grabs it and without any apologies what-so-ever hands it to me and watches me walk out the door. This has unfortunately become the norm with this shop. Idle promises; and the worst part being the unapologetic, cold attitudes towards the customers when they question why their stuff isn't repaired at the quoted time.
I understand that i didn't have an appointment, and that they were pretty swamped with trying to fix the scooters they had in the shop there, but for someone that has bought every scooter part, every scooter accessory from there for the 2 years prior to that, I felt it was a little absurd that they can't take 10 minutes to fix the tire. Actually, lets completely disregard the fact that they were my exclusive supplier for parts. They can't take 10 minutes to help a customer with a very quick problem/solution? The stores/restaurants/auto-shops that get 5 stars, in my opinion, are the ones that take that 10 minutes to go out of their way to help you and to make sure that you're satisfied. If you're so swamped, then hire more staff!
After I left Sportique, i drove over to Erico Motorsports just NE of Coors Field. I was greeted immediately upon entering there, and was asked what i needed help with. i was pointed back to the shop area and was told "sure we'll get that fixed right up for ya" after explaining the situation to one of the mechanics. There were even free popsicles while we waited!! :)
All in all, we were in Erico for about 20 minutes, including time spent paying, time spent talking to the mechanic about his thoughts on a different scoot that i can't figure out the cause of it not running, and time spent eating free popsicles! Needless to say, it was a much better experience than Sportique, and I've been buying all my parts from Erico since that day. Haven't had any issues with them yet!
As I said to start, it pains me to write this review about Sportique, because I used to love that place; but I can't say that i feel bad about writing it though. They brought it upon themselves with poor attitude, idle promises, and just all around apathy. Maybe I'll stop back in there to see if things have improved over the past year, considering it's been that long since I've gone in there, but i'm not holding high hopes based on the bad reviews that have come in since then. -
Review from Casey T.
Denver, CO
7/31/2010
This may be one of the only options for scooter owners, but if you can avoid it, I would....
I bought a scooter from craigslist and noticed a couple of weeks after buying that it was struggling to accelerate. Took it in for a diagnostic to Sportique, which took more than a day, and learned that someone had taken out the air filter tube and box, replacing it with a piece of mesh. I ordered the replacement parts through Sportique ($120 after already having paid $80 for the diagnostic), & they said it would take 2 weeks.
It is now 4 weeks later, and still no word. I have called multiple times to check up, and all they can tell me is "yeah... we are waiting for the parts as much as you are," meanwhile I am left without a vehicle!!!
The attitude @ Sportique gives off the impression that they KNOW they are close to the only option, and they are comfortable disappointing customers, because they figure they have enough people coming in that it doesn't matter if they lose one or two.
Rude. -
Review from Meagan F.
Denver, CO
10/2/2010
I highly recommend NOT purchasing a scooter from Sportique! I purchased a brand new Kymco People 50 from them on July 23rd.
I had it for about a month when I had my first problem a random gas leak. I called Sportique and they told me to drive my scooter there even though it was leaking a very large amount of gas and then they would look at it. We called them back and had to beg to have it picked up. They had it in the shop for a few days and I got several different explanations to the problem none of which really made any sense.
I picked my scooter and 2 days later it broke down in the middle of an intersection and wouldn't start again. I called and they said there was no way they could pick it up until the next day so I had to leave it in a very questionable neighborhood and walked home. This time they made some more excuses about what was wrong...one guy told me that they used a faulty part another guy said they put something on wrong...I never got a straight answer. I asked to use their Cherry Law that is listed on the website to get a new scooter and they refused. They kept my scooter for over a week "fixing it" and when I got it back my $60 lock was missing and it's still yet to be returned to me.
Another week and a half went by and i ran into my next problem. My scooter broke down in the middle of the road by the aquarium. I immediately called and told them I wanted my money back...instead they sent someone to pick it up and gave me a loaner scooter.
They've now had my scooter for 3 weeks, no one has called a single time to tell me what was wrong with it or to give me updates. The owner has been out of town for weeks and they refuse to give me my money back. They've also not apologized a single time for all of the incoveniences they've put me through.
I strongly encourage anyone thinking of purchasing a scooter here to go somewhere else. They seem nice when you walk up but don't be fooled, they don't correctly fix the scooters, they're impossible and shady to deal with and they don't hold true to their "Cherry Law".Comment from Adam B. of Sportique Scooters 10/6/2010
Please recognize the phrase "loaner scooter". Sportique is… More » -
Review from Donna J.
Denver, CO
12/29/2011
bad service.
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Review from lyn e.
Arvada, CO
8/5/2011
I have had my Honda Metropolitan scooter since 2005 and when I studied abroad in 2009 I lent it to my sister. When I returned home it was not running, so I took it to Green Wheels on Broadway. They charged me $80 & said "it isn't gonna last much longer". Well 10 minutes later it broke down, so I called them back only to hear "we told you so".
A year and a half later I decided I should try to get it fixed somewhere else rather then let it continue collecting dust. I took it to Sportique since I had heard good things about them. While it took a week or so, $60 for a new battery, $9 for a new spark plug, and $120 for an hour and a half of labor, it runs! That is all I can ask for, & thus I am satisfied with my experience at Sportique. I would recommend choosing them over the douche bags at Green Wheels who told me my scooter was a lost cause. -
Review from Scott S.
Arvada, CO
7/8/2010 12 Check-ins Here
This business is located centrally, and stocks many items that the average scooter enthusiast needs. I went in to see what they had in the way of scooters, and they have a wide selection of new scooters. The used selection isn't as full, but they did have several. The Guy that helped me was very knowledgeable and helpful, and helped me by informing me of things I hadn't thought of. We were discussing buying used scooters, and his advice was directed at what to look for when buying from Craigslist. Since that is a competitor of theirs, I found this nice, and appreciated his help. The store stocks a wide selection of accessories and supplies, and will get a lot of my business due to that.
I will be back to this store... -
Review from Dave F.
Aurora, CO
6/1/2008
Dropped six Gs in two weeks there. Val, the retired-professor-cum-scooter-saleswoman is awesome. So's Cassie. In fact, everyone we dealt with seemed to really love their job and wanted to help people get onto the best scooter possible. They don't work on commission.
Best part? Been riding non-stop since I bought. ZERO buyer's remorse. -
Review from John B.
Denver, CO
5/13/2011
Sportique has done right by me.
I had previously given them a not so stellar review, however, the management contacted me and invited me back to try them again. I took the chance, and they not only did a great job fixing my scooter, but they treated me like I mattered! I really appreciate them taking the time to make things right by me, and in doing so they have earned my trust and business. It is rare that a business will go to the lengths that Sportique went to in order to make things right. I'm glad that I gave them a second chance, and now I can rest easy knowing that my scooter is in good hands with Sportique. -
Review from Christopher B.
Denver, CO
8/22/2008
Terribly friendly staff. Knowledgable, approachable, and smart.
It's right across the street from the Pecos Street "Denver Urban Garden." Which is neither here nor there, but I like the fact that I walked past tall stalks of corn to buy my scooter.
The staff are intent on answering questions about size and safety, titles and registration, laws and regulations. Test rides available.
All around pleasant experience. -
Review from Laura S.
Denver, CO
10/26/2009
The bf and I recently purchased a 1982 Honda Aero off Craigslist for $300 on a complete whim. That being said, we're not scooter-folk, in fact I've never sat my cute little tushie on a scooter before until that day. So imagine our hesitation in bringing it to Sportique Scooters for fear of being ridiculed by what we thought would be elitist scooter connaisseurs. I could not have been more wrong....basically our conversation went like this:
Us: "Ummmm we don't know if this needs any work, can you like, ummm look it over and tell us if like ummmm anything needs replaced or fixed?"
Sportique dude: "Yeah sure, I'll give it a once over and would you guys also like a brief demonstration on how to ride it and the maintenance on it?"
Us: "Please GOD give us any help you can"
For no charge what-so-ever this guy looked over our scooter and gave us tons of helpful pointers. Hell, we didn't even know how to put gas in it and he showed us that as well. Best of all, they didn't seem the least bit suprised that we were so scooter-ignorant. I never felt like we were being judged, Sportique was simply full of helpful people who were passionate about scooters
They were so good in fact that they were pretty close to getting me to buy another used scooter off of their lot...but I managed to twart them off with the fact that I have no money
Great service, great products and generally kind and knowledgable people, this place gets a well-deserved 5 star review! -
Review from Darla M.
Denver, CO
5/8/2010
I'm a big fan of Sportique! super great people!
I got my first scooter there and will get my next scooter there too and the one after that...
So helpful and nice, they know everything about scooters!
I recently went down on my scooter and was pretty upset and thought I may have done some major damage
I went over to the Denver store and Russell reassured me that my scooter would be fine and he had me up and running in no time.
Everyone at both stores are very friendly and helpful and now will be scooter friends for life!
I always send people to Sportique when asked about scooters and I think they are really great at making the new scooter people feel welcome! -
Review from Alexandra F.
Denver, CO
6/14/2007 1 photo
Scoot yourself on over to this retro looking shop for the fun yuppy scooter that you love to hate. Sportique couldn't be based in a sketchier neighborhood... Mine! Located in the East Highlands, (which is now up-and-coming, but is often still too scary to go out to my car past dusk) this scooter joint definitely has enough guts to not only be worried that some drunk would climb the fence to steal a scoot, but that people would venture over to this messy neighborhood for the scoot of their dreams.
The store has been around I think for almost 10 years, so obviously things are going well. The scooters fill the parking lot outside the office, like an overcrowded gumball machine at the oil shop. This is a sure stop for anyone who is interested in purchasing a scooter, or just plane loves scooters in general. The staff are passionate and take the business seriously and if you are lucky, you too might just be taken seriously riding one of these things, but I doubt it... Unless of course you are Italian and you are sweeping me off my feet to go take me to some fresh buffalo mozzarella.
* Star one for such a cheesy name that it works
** Bring me back star two is for a great building that always peaks my interest
*** Ballsy star three is for being in a distinct and old neighborhood... Gives the store a more marinated appeal
**** Keep it quiet star four is for never really hearing people try out the scooters on my street... Well, not too much
***** Bellissimo star five is for bringing me back to Florence every time I hear the buzz of a scooter pass in the background -
Review from Larren M.
6/24/2010
Vrooom Vrooom!
This shop is so awesome! The staff is beyond friendly and extremely helpful. Seriously, some of the nicest people ever work here. It was a true test of their patience at this shop the last couple weeks.
Long story short..
I was in a few weeks ago looking for a particular item. They didn't have it at the time but I was reassured that they were going to be getting in a big shipment the following week. They told me to call, so I did, every single day. Three weeks later and I was still calling, everyday. I thought for sure that when they finally got in what I was looking for, that they would cut my head off the moment I stopped by to buy it.
Well, they didn't do that. Instead they gave me 20% off. They also thanked me for being so patient. Huh? Who has heard of such a thing? This really is, as good as it gets. -
Review from Lizzie S.
Denver, CO
6/19/2009 1 Check-in Here
I had a totally radical experience at Sportique Scooters where I purchased my fabulously awesome Symba motorbike last month. The sales staff are smart folks with good advice for the first time two-wheel vehicle buyer. They taught me how to ride my bike and let me go around the block as many times as I wanted. Everything with the transaction went smoothly and I LOVE my new ride.
The only complaint I have is actually not at the Denver store, where I made my purchase, but the Englewood location. I've been down there a few times, bought a sticker once, and the bathrooms leave something to be desired. I know your Denver store used to be a gas station, but the bathroom in Englewood takes me back to many a road trip pit stop. Icky.
But otherwise, thanks Sportique for a fabulous bike buying experience. I'll be back for more stickers. -
Review from Josh F.
Denver, CO
9/22/2010
Be cautious buying anything here. They are very nice until you have an issue. They take weeks to fix problems, they lie about what's going on and the owner had a smirk on his face when he told me it may be a few more weeks for my scooter to be fixed. There are better places to go! They've had 3 complaints with the BBB!
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Review from Kat O.
Denver, CO
5/15/2009
No complaints exactly.
I got what I asked for...a tune up. I think it may have been pricey, but the places that I called that had better pricing also said they would need my scooter all day. and on a beautiful colorado day, i want my damn scooter.
sportique quoted me about one hour, and they did the work in about one hour. My only quabble is that the guy behind the counter treated my questions in a snobby sort of way (especially prior to the tuneup, not so much afterward), and I kind of felt like he thought I was an idiot.
Maybe I am an idiot, but when I am paying you a buncha benjamins, i expect to be treated like a queen.
Anyway, the scooter is just fine, and since I don't know much about the inner workings of it, I cannot really say if they did a great job on the workmanship part.
Overall, the experience was pretty painless.
Minus one star for treating me like a woman at a car dealership, and not a goofy chick at a scooter shop. -
Review from Adam S.
Seattle, WA
Updated - 10/14/2008
ADDENDUM: Colin (owner of Sportique) just sent me a hand-written "thank you" in the mail on an old-timey postcard! Not bad, not bad! Thanks, C!
a.s.1 Previous Review: Show all »
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10/12/2008
I found a shiny 1967 Vespa Super Sport 180 on eBay for sale by Sportique. I sent questions, and… Read more »
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Review from Tony S.
Denver, CO
3/1/2011
I purchased my scooter from the Englewood location and have had nearly all of my service done at the Highlands location. My scooter is my pride and joy as well as my transpo of choice. Sportique keeps me on the road with quick friendly service!
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Review from mark k.
Denver, CO
Updated - 3/19/2009
The Vespa needed service and these guys did a great job for a good rate. No bull. didn't tell me I needed a bunch of stuff I didn't.
1 Previous Review: Show all »
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9/25/2007
Sportique is a great place to not only get a scooter, but also to get it serviced. Much less… Read more »
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Review from Ali C.
Estes Park, CO
8/30/2010
Went to the Boulder location to get a 70cc kit put in my 50cc vespa. They did a great job, and I'm very pleased with how it turned out. The staff was polite and knowledgeable.
That being said...
Firstly, I had to make an appointment, which was fine, for two weeks later. They told me I could bring it down on the agreed upon day for drop off, and it would then be ready in a few days.
Well, that appt. got pushed back because they had to "special order" parts from Europe - which rather baffled me, as I had researched the whole process beforehand and had found all the parts readily available online - but I left it to the experts to get the right stuff.
However when I brought my scooter in on the afternoon of the new appt day, I was turned away, because evidently my time slot was in the morning...not sure why I couldn't drop off a scooter at any time, also I had not previously been given a specific time to be there. Thus I had to drive 45 mins home and then back another day.
Finally I got the scoot there, it took about a week to get it "done". The bill was far higher than I'd expected - $700 to be exact. I did understand they had to get new variator weights and that was an extra $150, but they charge about $65 per hour of work done (4 hours total), plus an extra $11 to dispose of a $1 battery...that I already had a replacement for and had not asked that they do. Also, the kit they used was Malossi, which I found online for $160. They charged me $250 for it. If I had brought it in would they have taken it? I don't know, but next time I am ordering my own parts and only paying for labor.
Sportique in Boulder has very knowledgeable and experienced staff who are generally friendly, and they do good work, but for what i felt was an exorbitant price. -
Review from Quen G.
Denver, CO
2/8/2011
I've walked into the Englewood and Boulder locations without a single employee acknowleging that I even stepped foot in the place! Good thing I'm honest...both times I could have left with plenty of goodies! Either way they have lost a sale twice now.
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Review from Melissa P.
Commerce City, CO
7/5/2008
The folks at the Pecos location were HOPPING busy today, but they all had smiles and were VERY friendly and helpful. Even though they were busy, they took their time with us and did not rush us through or push us into something we didn't want. They let us test-drive as long as it took to get comfortable on the road. No hard sell on anything, just a very friendly, welcoming shop. Bought a 50cc Buddy that I cannot WAIT to get my hands on!
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Review from Janis S.
Denver, CO
2/18/2009
Denver's oldest scooter shop, these guys know their stuff! If you're looking for a scooter this is the place to find it.
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Review from Christopher F.
Denver, CO
7/23/2009
These guys are great! This is THE place to purchase a scooter. Paul is the man behind the counter who provides exemplary customer service- I've watched him explain to other customers in detail the service that they are getting, suggesting the most cost-efficient deal, and making a future commitment. It's that friendly, relationship-building touch that defines great customer service. Rob is the mechanic who always works on my bike. Some people don't trust mechanics, but Rob is different. He shows me exactly what he's doing to my bike and offers advice on driving and parts. He will save you money on repairs!
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Review from Saskia S.
Denver, CO
5/17/2008
Sportique took my scooter in the spring of 2007. It turned out that the engine had been blown and that we needed a replacement engine. They found a replacement and it took 5 months to put it in the scooter. When we got the Scooter back, it was scratched, missing its rear basket, and the battery was dead. The people at Sportique denied any responsibility for the scooter's condition and were out of a battery and baskets. When the battery finally arrived, we had to convince them that, in fact, they had killed the battery and that we deserved a new one. They had "tossed" the rear basket and kept talking about the time frame that it took for us to get back to them. All in all, they ruined the scooter, took no responsibility, and kept it all summer last year. They never returned phone calls or e-mails and made us feel like we were in some way responsible. Horrible, and I will never go back!
