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I give them three stars because they work cheap and are non-profit. Not exactly service with a smile, though.
I got two of my cats spayed (one neutered there a year prior) and it was pretty cheap and the common surgery was a success. No problems there. They discovered one of the girls had ear mites pretty bad, but just did a bang-up job cleaning out their ears and gave me some drops to give them (which was a pain in the ass to use on the cats, but that's another story). I would of liked them to offer a better treatment for the ear mites.
The staff seemed absolutely miserable when I was there. It was early in the morning, but still...not a single smile or friendly greeting. It's a drab office and the operation seems very robotic. Get them in..get them out. But it's cheap, so what can you do.
Overall...Good for cheap service, but I wish I had found out about the Scottsdale Cat Clinic (read my review for them) before I came here.
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3 3/4 stars. We took our new kitty here to get fixed. They were on the way to work and we didn't have a regular vet for her yet. While my girlfriend dropped her off she noticed that they also do de-clawing. She mentioned that we'd have to be back for that as kitty was too young. She was told by the girl that the kitty was totally old enough at 6 months. As she went back to talk to the Dr to confirm, my girlfriend was greeted with TONS of dirty looks from the other pet parents waiting in line. Well, they don't have to live with it. If they want claws in their skin and furniture - good for them.
I had the job of picking her up. She wasn't as well drugged as I might have liked, and they told me she would be, but I think that is more my kitty's fault. She has an iron will that was stronger than their drugs. To pick her up they made me sign a few things and promise to do and not do all sorts of things. The paperwork about being fixed was 2 pages long and had one sentence highlighted. The paperwork about the declawing was about 4 pages long w/ 2-3 areas highlighted on each page. Yea, yea, yea.. I get it. But seriously, would you rather have the folks who don't declaw but then either dump/give away their cats because they keep attacking things in the house or someone who declaws, but then overly spoils the cat? Anyhow....
They were very detailed and gave us all the info (and more) that we'd need. And their price wasn't too bad. For getting fixed, first round of shots and being declawed it was just $194.
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