Spartan Moving Systems

This is the second time we have used Spartan Movers. They are on time, courteous, and reasonably priced with no hidden add-ons. I found the team cared about the work they did. They were very professional and made sure our items were packed appropriately and our furniture was blanket-wrapped. Upon arrival at our new location, they made sure the boxes were put in the appropriate rooms and asked where we would like the furniture located. If you need a recommendation, this is the company for you. I know I will call them again.

We used Spartan Moving Systems for our home move.
The team was friendly and cooperative. They showed up on time and finished within the time frame we were given. Nothing went missing.
HOWEVER, THEY LEFT NUMEROUS SCRATCHES ON OUR FURNITURE (see example in first picture). I contacted the office and they sent someone to inspect. We showed them the scratches and we were asked if we were certain they did not preexist. Of course we were certain and we showed them a large mark on the wall right next to a bed they assembled (as in the second picture) in our freshly painted new home, as further evidence of the carelessness of their team. In addition, I had watched them unpacking the furniture upon arrival at the new place and I got alarmed by the fact that they were stacking pieces of furniture one on top of the other, without any cushioning or other separation to protect the surfaces. In addition the chairs of the dining set had marks, where one would expect if they were placed one inside the other in the truck! Terrible! So much for the blankets they used.. I suppose this crew did not appreciate that moving a home is not the same as moving a business, where one would hardly care about scratches.
After the inspection, we were told we would be contacted soon, as they had to make internal enquires. We heard nothing and had to call them after weeks had passed. In the end we were offered a discount which we did not accept. What we were after was a restoration of our furniture. They then gave us their insurance details and finally, after months had passed, we received from the insurance $246, which we thought was a joke!! Do what with it? Repair which piece? The insurance covers losses by weight, which I now understand is standard practice in the industry. I do not blame the team as much as the management. It would appear that they received no proper training. The crew did not even stop for lunch, which I think is irresponsible from the management. I offered them bananas for quick lunch and plenty of water throughout the day which they appreciated. They got tired in the end and left several boxes, marked for certain rooms, in the garage. We did not mind that. We could move the boxes ourselves. They would still get 5 stars. But the scratches on our furniture is indefensible and unforgiving.
2 Stars

Movers arrived on time and worked efficiently to move our 2br/1ba across the city. They were careful when packing TVs and a couple other fragile things we couldn't get to ahead of time.

One things to be aware of is their price for extra boxes and moving supplies is quite expensive (as was the case with most other moving services). So be sure to go out and get extra boxes and supplies ahead of time (bubble wrap, packing paper, picture boxes, etc).

All-in-all had a very positive experience with Spartan Moving and would recommend their moving services to anyone looking.

We were beyond pleased with the service and professionalism of Spartan Moving. Some key takeaways
- The logistics manager was able to move up our date with a weeks notice.
- The crew that was assigned to us showed up on time and worked extremely efficiently. Our 2BD/1BA house was on the truck within 3hrs (we pre-packed all boxes)
- The moving truck reached our destination on time. Both the crew and the logistics manager indicated the truck would be slower, so we provided them with sufficient lead time
- Prior to leaving, the movers checked with us that all furniture was in the right place and offered to reposition things if necessary

This was probably our 4th move but these were by far the best movers we've worked with.

I was amazed at the speed and efficiency of the team. They packed 2 sectionals, a couch, 2 desks, shelves and much more from oir house, into a tiny portion of the truck.

They even moved our piano without breaking it, something the previos "piano movers" didn't accomplish.

When we got to the new storage unit, despite their skills, i didn't think everything would fit. It did.

Very happy with the service.

half my belongings are gone my tv my books my antiques and the boxes arnt marked no one picks up the phone no one calls back
Do not trust these people they are every bad thing you have read about moving companies
they are putting me through hell

The worst experience! STAY AWAY FROM THIS COMPANY. Don't fall for their "local, family owned bs." I moved last July, they damaged my (($1200) mattress by their careless employees. These guys dragged my mattress while my stuff was in their storage. (Ripped out the whole side). And they offered me $76.00, like what a joke. When you file a claim, it's another whole story. They don't pickup the phone and when you leave a voicemail, no calls. I called the sales rep and she was started yelling at for calling her for the claim.
Just pay professional for the move, don't waste your money on these careless+family owned company! Zero stars

Long distance move-out of state, worst experience of our lives. Would give zero stars if I could.

UPDATE: we attempted to reason with owner about getting some money back for the services not performed even though we paid for them and were part of contract. He (David K.) took no responsibility for anything, refused to refund any money, and just pushed us to submit a claim form to seek resolution. After this, we double-confirmed with him his insurance only covered damage and not non-performance of services so he caught in yet another deception for pushing us to file a claim doomed to fail before it is even reviewed. DO NOT BE SCAMMED!!! HIGHLY SUGGEST TAKING YOUR BUSINESS ELSEWHERE...THEY WILL JUST GIVE A LOW-BALL QUOTE AND CHARGE DOUBLE ANYWAY SO IT IS WORTH PAYING FOR SOMEONE RESPECTABLE AND HONEST. ALSO SUGGEST CHECK COMPLAINTS WITH CA ATTORNEY GENERAL'S OFFICE...GOOD LUCK WITH YOUR MOVE!

FULL STORY:
This was an absolutely painful and awful experience that is a complete bait-n-switch once they have your stuff. Everything was great on the pickup end with four guys to help move everything and excellent documentation, etc. On the receiving end though is a completely different story. Though we gave plentiful information on the destination and options for getting into the house, an 18-wheeler shows up with just two guys (inc. driver) and absolutely unequipped to handle the amount of stuff and certainly not the piano they charged extra for special handling of. As a matter of fact, they truck driver was unaware if the piano was even on his truck until enough stuff was removed to discover it.

All items are stacked to the ceiling of the truck and most boxes are clearly crushed well-beyond anything they were designed to handle. Even though the contract had provisions for things like a smaller vehicle to transfer if the 18-wheeler could not gain access, the truck driver was completely unaware and certainly unprepared to handle this. We ended up having to negotiate with the local police to let us block a major road for many hours to complete the job because there was no other option.

Even the quoting process is designed to be a bait-n-switch. They supposedly quote you an estimated weight based on actual inspection of your stuff, but then they charge you a weight minimum far beyond the initial quote so it kind of begs the question of whether or not these folks understand what a quote even is. Why quote anything if you will not charge less than the minimum for 6,500 lbs. Regardless, the "actual weight" (never supported by any documentation and not produced when requested) ends up being MUCH higher than anything estimated or even the minimum so I am not sure even sure which part they are scamming you on from the initial quote to the "actual" weight that comes in double the initial estimate.

Worst of all, even though we paid for all these services that were not delivered upon, we ended up having to help with the move of larger items as well as reassemble many things that were broken down by the movers on the ship side and were told they would reassemble, but we had to end up doing because they refused to assemble anything but the largest items (beds, dressers, etc.).

Lastly, major damage was caused to items as well as the floors of the new house we are renting since they did not have enough manpower to properly transfer the stuff.

So if you go with this company, then prepare to pay at least double what was quoted and do not expect to get your stuff delivered in decent condition by enough people to handle the move on the other end.

We used their moving services to move our 4 bed/2 bath home. They sent a 3 person crew who arrived on time, did a great job in carefully loading all of our stuff and moved and set it up in the new place which was about 40 miles away.

The movers were very professional and efficient. They were also flexible and accommodating. I will highly recommend their services.

Bait and switch, crushed boxes, they charge you extra to deliver your stuff (yes true they hold your stuff for ransom before agreeing to deliver it, they did with mine), they exaggerate on the bid and hide details. Use ANYONE else or get rid of your stuff on CL and move 768 miles away and buy new stuff with the wasted money you paid these a-holes. WHATEVER THEY BID DOUBLE IT AND THEN ADD SOME - then decide if using them is worth it. OK ... yeah ... I thought so .... BAD VALUE