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South Bay Veterinary Group
Rating Details »
Category: Veterinarians [Edit]
Neighborhood: South End587 Tremont St
(between Union Park & Upton St)
Roxbury, MA 02118
(617) 266-6619
- Nearest Transit:
-
Union Park St (Silver)
Back Bay (Orange)
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15 reviews for South Bay Veterinary Group
Love this place! Went for the first time last night. My dog is very skiddish and was abused by his previous owners. The staff was very warm and friendly and made Oliver feel right at home. Dr. MacDonald was super nice! She put Oliver right at ease and gave him treats and did her duty.
I was probably more nervous than Oliver but we both left happy. They took the time to answer ALL of my questions and believe me I had a lot.
They were wonderful!!!
I just moved to Boston a few months ago with my English Bulldog. He has many health issues, but the worst are his allergies that appeared to get much worse when we moved here in the spring. I had looked up Dr. Constantino online and found out he was recommended, and he did not disappoint!
He was extremely knowledgeable and friendly, but the best part was how he seemed very interested in helping not only my dog, but my wallet! I've never had a vet that didn't try to charge me for everything. He understood that with a dog that is constantly sick, I already had some things around and no need to purchase new shampoo for $25, or ear cleaner for $15 when I have 3 bottles at home. This impressed me so much that next time I won't have to worry about going to the vet and having to spend money on unnecessary things.
The front desk staff was friendly also and didn't have any issues when I handed them my dog's 20 page medical history for his new chart.
Highly recommended!
I was looking for a new vet because Angell Animal Medical Center, although extremely nice, was waaaay expensive for me and my two dogs. As in, I think most of my fees were going to pay for those fancy flat-screen TVs in the gigantic lobby rather than the actual vaccines for the dogs.
So, upon a recommendation from a friend, I took my dog here to South Bay Vet Group, and am happy to say that we had a great experience. It seems that a lot has changed here in the past few years since the reviewers who had bad experiences. I called on Monday and was able to get an appt. on Wednesday. Our vet, Dr. MacDonald, was friendly and cheerful. I also overheard another vet with another client (because the place is TINY), and although the client was being difficult and kind of argumentative, the vet stayed polite and resolved the problem.
I had brought my dog in because of a weirdo growth on his tongue that I was worried might be cancer. Dr. MacDonald was able to tell me immediately that it was just a wart (apparently it's not uncommon for young dogs to get....tongue warts?!?!). It didn't even need any treatment because they usually go away on their own.
The best part - at Angell Animal Medical Center it cost me $80 just for a basic examination. Here it was only $55. I think we've found a new vet for both dogs!
I first went here in 2004 when I got my first pet, a Chihuahua. Unfortunately my experience was so poor that although I live in Boston, I decided to change to a vet in Needham that was much better.
As some people have mentioned, the vets and techs here act as though they can't stand having to be with your pet. I felt like they were always annoyed with me and my dog and absolutely have no patience with the fact that the dog doesn't like needles or having a thermometer stuck up his butt.
Being a first time pet owner back then, I also had a lot of questions and was hoping I can go to the vet for help. Nope, they definitely didn't have time for that. I went there for about 3 times and never been back.
I'm going to join in the praises of Dr. Constantino. I requested him after reading all the reviews here and he lived up to the reputation. I had previously taken my cats here and not had a bad experience, but it wasn't overwhelmingly awesome, either.
This time Husband and I took both our cats to South Bay at the same time. They were unhappy, to say the least. Especially since we decided we'd walk them to the office in their respective carriers. You could hear the little turds screeching their fool heads off for blocks around. They had an amazing call and answer thing going on. I imagine it was something like:
Seamus: Oberon, you there?
Oberon: Yes! Seamus, you there?
Seamus: Oberon, are you still there?
Oberon: Yes! Are you?
Repeat ad infinitum
Sorry. Back on topic. We get to the vet and only have a short wait before we see the Doc. The nice young woman at the front desk asked if we had stool samples. Uuuuuhhhhh. No. Who thinks of bringing a ziploc full of kitty poo? Anyway- we take Oberon out first. Turns out he's not fat! Nor does he have kitty down syndrome (suck it, people that come to my house and make fun of my kitties). And, then the weirdest of the weird happens. He starts purring. Yep. Dr. Constantino actually got a cat in a vet exam room to purr. THAT is freakin' crazy.
Seamus was up next. He's usually the bad kitty of the bunch. Although a little squirmier than his older bro, he did quite well. No scratching, no biting- they both took their shots and nose drops with minimal fuss. They even got a little teeth cleaning and nail clipping since they weren't being bad kitties.
What I was most happy about was that Dr. Constantino was a cat person. So many vets I've gone to seem to hate them. I actually had a vet get pissed when Oberon had a urinary tract infection and he peed on her. Listen lady, he's been peeing on me the whole time we were in the waiting room, if you can't handle a little cat urine maybe you should re-think your career choice. That's on par with a pediatrician getting ticked when a kid pukes in his office.
I could not have been happier with the visit. Dr. Constantino was attentive, answered my questions, and handled both cats with care. And, I was pleased with their pricing- both cats cost $152 for their routine check-up, rabies and distemper included. After the service we got it felt like a bargain.
The doctors here are great, the techs are fabulous, the office is impeccable and very "pet friendly" - it's the first vet office that I've ever been in where the pets don't look and act nervous.
They are really good with anxious pet owners and know how to calm you right down and put your pet's situation in perspective. I especially like how the techs in the front know so much about the foods, medications and tests being done - so if you call and can't speak right away to a vet you still are talking to someone with a lot of knowledge and expertise.
The hours are really good - I love the early morning and Saturday appointments.
I definitely trust these people with my dog - which is a HUGE compliment!
Simon loves Dr. Constantino! The experience is gonna suck as a whole no matter what but he make it bearable. I have such a hard time watching Simon get his shots and all the other "checks" but the first time we went the shots happened so fast I didn't even know.
Not too mention it's only a few blocks away ... in the event. (god forbid)
I can't stay enough great things about this place. I have had good experiences with all the doctors --i also agree about Dr Constantino, he's got a very caring, nurturing manner and is always ready to answers questions and open to your thoughts, concerns, etc. The best thing about South Bay? They have a doctor on-call when the office is closed; I've called 2x in emergency situations regarding my pup and both times received prompt, knowledgeable and extremely HELPFUL responses.
They really are great, and it's clear that ultimately they care about their patients.....
Dr. Costantino is awesome. He answers all your questions (no matter how silly they may be). He seems to just really enjoy the pets he sees and we felt our dog was in great hands. He also doesn't make you feel rushed like so many vets do. We're so glad we brought her to South Bay.
The lobby is very small, but sunny and animal-friendly like another reviewer said.
Drs Wosko and Constantino make sure I'm in tip-top shape for all my adventures--epsecially now that I am in need of geriatric services!
Sure, I hate going for the shots and getting on the scale, but the low-fat cookie at the end and convenient location to home more than makes up for it.
Honest answers. Thorough exams. Top-drawer support staff. Competitive pricing on meds. And they gladly fill out my insurance forms. !
Very mixed experiences for us here.
At first, it was awful. The vets had zero bedside manner and it appeared that they couldn't stand to be around the animals. Not to mention waiting multiple times for more than a half hour (once it was 2+ hours) even though we had an appointment.
We've been to both the South End and Beacon Hill locations. I personally prefer the South End over Beacon Hill, but there's really no obvious reason for this - they are both equidistant for walking from our home, and both places have offered both good and less than good experiences.
Lately, however, South Bay Vet is moving up! The past 2 times we were there, the vets (same ones that we saw in the beginning) have been very friendly, took the time to examine our dog and answer questions, and called back to follow up on any outstanding issues.
The techs that work up front have always been fantastic - so friendly.
The waiting room is small and tough if you're there for a while, but the friendly faces of both the techs and other patients and owners make up for it.
This is really on the 2/3 star line, since we had such mixed experiences.
The first time I brought my cat in because she wasn't eating, I had Dr. Bower. After x-rays, blood work, cancer tests, urinalysis, and a $400 bill, they sent me home with two prescriptions and a can of food - WITHOUT telling me what was wrong with her. It was "ominous" and "odd," "probably some kind of infection." Oookay.
The medications didn't work and after a little Google search of her symptoms I started to believe she had a tumor behind her eye. She got worse that night, I brought her back in the next day and another vet confirmed what I thought. This vet (I don't know her name) was so nice, patient, informative, communicative, and was incredibly supportive when I had to put my kitty to sleep.
I'm a little pissed that the first vet didn't even mention the possibility of a tumor behind her eye... Why didn't she consider what I found out after ten minutes of searching on the 'net? Why was she so vague when the second vet knew exactly what was wrong? For $400 all we did was extend the kitty's suffering for two more weeks. BUT because the second vet was so kind, I would probably go back in the future.
I just started taking my cat here about a year ago and so far, no complaints. I love it here. I think the techs and the vets are all very friendly - I've seen two different vets and both of them have been super helpful and knowledgeable. The last time I went, I pointed out a red rash on top of my cat's head that I was concerned about. The doctor asked all the right questions and came to the conclusion that it must be an allergic reaction to her food. I bought a new bag that day, and one week later, voila! Rash is gone! And the best part of this vet office is that they actually recognize my cat - she's a rare breed (bengal) so she is easy to recognize. First time I took her there, she made it onto their website. Second time I went, they had her picture framed up on the wall! (If you're ever there, that's my Sadie!)
SBVG has always been good to me and my furry peeps, who have had all manner of clippings, lancings, stitchings, probings and shavings done here. Wish I still lived close enough to walk over, but since this place is no longer in my hood and we all still go here for the check ups and fix ups - guess that says it all.
I've been bringing my cat here ever since I got her. They are often hit or miss. The first vet we had (who is no longer there) was terrible, cold, and often wrong. He left and we got a new vet. Dr. Constantio is great. He's such an animal person (not all vet's are, ironically). He's very friendly, funny, and informative. My cat, Bella, really likes him. When I adopted a kitten for my dad, she came to me really malnourished and sick. Dr. Constantino was really great and took alot of time with her to make sure we knew exactly what was wrong. Dr. Bower is also really knowledgable, but not much of a people person. I don't know if she is still there or not though. The desk staff are sometimes friendly and sometimes cold. I always have to wait when I go, but it's expected as I usually take the last appt. of the day. Make sure to say hi to their resident fat cat when you are there!
