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South Bay Veterinary Group
Category: Pets Veterinarians Veterinarians [Edit]
587 Tremont St(between Union Park & Upton St)
Roxbury, MA 02118
Neighborhood: South End
(617) 266-6619
- Nearest Transit:
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Tremont St @ Union Pk (43)
Tremont St @ Dartmouth St (43)
Dartmouth St @ Tremont St (10, 170)
24 reviews for South Bay Veterinary Group
24 reviews in English
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Review from Joey B.
Boston, MA
1/1/2012
I live in the South End, and I have been taking my various cats to South Bay for as long as they have been here. I am especially fond of Dr Wasko but all of the docs are great. In addition to taking excellent care of my felines,(restoring many to health over the years) I want to especially compliment the doctors and staff on the way they handle a terminally ill pet. On the sad occasions when one of my cats really reached the end and I could not stand to see him or her so close to death, Dr Wasko or one of the other doctors would allow me to come in before the start of business to provide privacy. I could feel the real sympathy and reassurace coming from the doctor, the support of the whole environment -- and I honestly feelthey have been able to make the inevitable easier on my cat too. That is a real gift.
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Review from April C.
Top notch. Seamless. Professional. Kind.
All these words and more come to mind when I think of my experiences at South Bay Veterinary Group - South End.
We have used the Charles Street Animal Clinic (also part of SBVG) for 4 years for routine check up and care of our two dogs. We've always had a positive experience there, on and on yet another (positive) visit recently, we found out that Fido #1 needed to get surgery on a quickly developed aural hematoma (sounds a lot worse than it is!). He would need to go to the Tremont Street location for the surgery.
They had an appointment for him the very next day and we dropped him off before 9 am as requested. The check in process was quick and easy, they explained the time frame and gave us a fair estimate of the expected cost. We were to pick him up after 5 pm that day.
After anxiously waiting all day we finally got our call around 3 pm and everything had gone perfectly to plan and our little guy would be ready after 5 pm. Smiles! Dr. Wosko left a wonderful message explaining how the procedure went, what the next steps would be, what to expect, etc. (I missed the call which is why he left a message).
Our discharge was smooth and easy as well (although the walk home not so much with a drugged-up, bloody dog with an Elizabethan collar around his neck!) and the actual charge ended up being a little less than estimated - bonus!
We were given all medications and instruction needed, and had 2 follow up visits since then, as well as a follow up call half way thorough the recovery period to make sure everything was okay.
They've called to confirm/remind us of each appointment and the staff has been SO friendly and helpful on all counts, I have absolutely nothing bad to say!
We are 110 % satisfied; SBVG had really done an amazing job medically as well - his ear healed wonderfully, he is now back to happy and healthy! Dr. Wosko was extremely empathetic and knowledgeable from start to finish as well - he is well skilled and clearly engaged in what he does and has an excellent bedside manner.
Thank you South Bay Veterinary Group for everything!!!Listed in: Furry Friends Free For All
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Review from Julie N.
6/10/2011 2 Check-ins Here
I got my cat in 2000 when I was in college and all the cool kids were getting pets. He's a monster of a cat, who acts like a dog, who loves to jump up on the bed at 4:00am and scream in your face for no reason.
Two years ago I asked my mom to take the Browcat (a.k.a. Brower, Ben, shithead, etc.) because Eric was moving in with me and our 350SF place on Marlborough St couldn't fit the three of us. She happily took him and he roamed the wilderness of Milford, MA.
Last week he disappeared for two days. We all thought the worst. He finally showed up a little battered with a huge chunk taken out of his behind. My mom brought him to the local vet, got him stapled up, and was told he had to be quarantined for 45 days so she asked me to keep him in Boston to make sure he didn't escape the Milford house.
Wow, that's a lot of backstory. Anyway, I had to get his staples removed 7 days after the surgery in Milford. I called South Bay on Tuesday and they were able to squeeze me into an appointment today (Friday) on my lunch break at 12:30pm. I waited about 15 minutes after the appt time to be seen, but again, they did me a favor squeezing me in.
I met with the doctor and she immediately put my cat at ease. She gave him a checkup (which they have to do with all new patients) and told me he was in great shape. Within 30 seconds the staples were removed (all with very delicate hands and a great demeanor towards me), and she gave me a few tips on how to get him to stop screaming at night.
I was in and out of the office within a half hour and the whole thing only cost me $58. That's fantastic. If we decided to keep the cat in the city I'll have no problem taking him here for everything he needs. I'd recommend them in a heartbeat. -
Review from Carol O.
Cambridge, MA
3/7/2011
While I don't personally have a cat, I often take care of a friend of mine's cat. One day he woke up with some sort of a stomach issue and my friend asked me to take him to South Bay.
South Bay was fantastic and willing to work around my schedule. This was incredibly helpful. Not knowing that much about cats myself, they were also patient when I picked him up and answered all my questions. The next day when he still wasn't back to his normal, happy self they were happy to answer some questions over the phone and offer to let me come back in.
What I (and my friend) really appreciated was that while the cat was there, South Bay noticed it was right around for his yearly checkup. Rather then having us come back again (and pay for another dr's visit) they just went ahead with his yearly maintenance (nail clipping, vaccines, checkups). I know my friend really appreciated saving that money. -
Review from Kirs P.
Jamaica Plain, MA
6/7/2007
I'm going to join in the praises of Dr. Constantino. I requested him after reading all the reviews here and he lived up to the reputation. I had previously taken my cats here and not had a bad experience, but it wasn't overwhelmingly awesome, either.
This time Husband and I took both our cats to South Bay at the same time. They were unhappy, to say the least. Especially since we decided we'd walk them to the office in their respective carriers. You could hear the little turds screeching their fool heads off for blocks around. They had an amazing call and answer thing going on. I imagine it was something like:
Seamus: Oberon, you there?
Oberon: Yes! Seamus, you there?
Seamus: Oberon, are you still there?
Oberon: Yes! Are you?
Repeat ad infinitum
Sorry. Back on topic. We get to the vet and only have a short wait before we see the Doc. The nice young woman at the front desk asked if we had stool samples. Uuuuuhhhhh. No. Who thinks of bringing a ziploc full of kitty poo? Anyway- we take Oberon out first. Turns out he's not fat! Nor does he have kitty down syndrome (suck it, people that come to my house and make fun of my kitties). And, then the weirdest of the weird happens. He starts purring. Yep. Dr. Constantino actually got a cat in a vet exam room to purr. THAT is freakin' crazy.
Seamus was up next. He's usually the bad kitty of the bunch. Although a little squirmier than his older bro, he did quite well. No scratching, no biting- they both took their shots and nose drops with minimal fuss. They even got a little teeth cleaning and nail clipping since they weren't being bad kitties.
What I was most happy about was that Dr. Constantino was a cat person. So many vets I've gone to seem to hate them. I actually had a vet get pissed when Oberon had a urinary tract infection and he peed on her. Listen lady, he's been peeing on me the whole time we were in the waiting room, if you can't handle a little cat urine maybe you should re-think your career choice. That's on par with a pediatrician getting ticked when a kid pukes in his office.
I could not have been happier with the visit. Dr. Constantino was attentive, answered my questions, and handled both cats with care. And, I was pleased with their pricing- both cats cost $152 for their routine check-up, rabies and distemper included. After the service we got it felt like a bargain.Listed in: Your Unofficial Guide to the…
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Review from Robert G.
Boston, MA
2/22/2006
The doctors here are great, the techs are fabulous, the office is impeccable and very "pet friendly" - it's the first vet office that I've ever been in where the pets don't look and act nervous.
They are really good with anxious pet owners and know how to calm you right down and put your pet's situation in perspective. I especially like how the techs in the front know so much about the foods, medications and tests being done - so if you call and can't speak right away to a vet you still are talking to someone with a lot of knowledge and expertise.
The hours are really good - I love the early morning and Saturday appointments.
I definitely trust these people with my dog - which is a HUGE compliment!Listed in: Dog Friendly and Loving It
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Review from Terri P.
Boston, MA
10/19/2007
Simon loves Dr. Constantino! The experience is gonna suck as a whole no matter what but he make it bearable. I have such a hard time watching Simon get his shots and all the other "checks" but the first time we went the shots happened so fast I didn't even know.
Not too mention it's only a few blocks away ... in the event. (god forbid) -
Review from J B.
Boston, MA
8/28/2005
I can't stay enough great things about this place. I have had good experiences with all the doctors --i also agree about Dr Constantino, he's got a very caring, nurturing manner and is always ready to answers questions and open to your thoughts, concerns, etc. The best thing about South Bay? They have a doctor on-call when the office is closed; I've called 2x in emergency situations regarding my pup and both times received prompt, knowledgeable and extremely HELPFUL responses.
They really are great, and it's clear that ultimately they care about their patients..... -
Review from BeeBop L.
Saint Paul, MN
3/20/2006
Dr. Costantino is awesome. He answers all your questions (no matter how silly they may be). He seems to just really enjoy the pets he sees and we felt our dog was in great hands. He also doesn't make you feel rushed like so many vets do. We're so glad we brought her to South Bay.
The lobby is very small, but sunny and animal-friendly like another reviewer said. -
Review from Courtney P.
Boston, MA
8/2/2009
I just moved to Boston a few months ago with my English Bulldog. He has many health issues, but the worst are his allergies that appeared to get much worse when we moved here in the spring. I had looked up Dr. Constantino online and found out he was recommended, and he did not disappoint!
He was extremely knowledgeable and friendly, but the best part was how he seemed very interested in helping not only my dog, but my wallet! I've never had a vet that didn't try to charge me for everything. He understood that with a dog that is constantly sick, I already had some things around and no need to purchase new shampoo for $25, or ear cleaner for $15 when I have 3 bottles at home. This impressed me so much that next time I won't have to worry about going to the vet and having to spend money on unnecessary things.
The front desk staff was friendly also and didn't have any issues when I handed them my dog's 20 page medical history for his new chart.
Highly recommended! -
Review from Jenn T.
Boston, MA
6/24/2008
I first went here in 2004 when I got my first pet, a Chihuahua. Unfortunately my experience was so poor that although I live in Boston, I decided to change to a vet in Needham that was much better.
As some people have mentioned, the vets and techs here act as though they can't stand having to be with your pet. I felt like they were always annoyed with me and my dog and absolutely have no patience with the fact that the dog doesn't like needles or having a thermometer stuck up his butt.
Being a first time pet owner back then, I also had a lot of questions and was hoping I can go to the vet for help. Nope, they definitely didn't have time for that. I went there for about 3 times and never been back. -
Review from Christine S.
Washington, DC
2/19/2009
I was looking for a new vet because Angell Animal Medical Center, although extremely nice, was waaaay expensive for me and my two dogs. As in, I think most of my fees were going to pay for those fancy flat-screen TVs in the gigantic lobby rather than the actual vaccines for the dogs.
So, upon a recommendation from a friend, I took my dog here to South Bay Vet Group, and am happy to say that we had a great experience. It seems that a lot has changed here in the past few years since the reviewers who had bad experiences. I called on Monday and was able to get an appt. on Wednesday. Our vet, Dr. MacDonald, was friendly and cheerful. I also overheard another vet with another client (because the place is TINY), and although the client was being difficult and kind of argumentative, the vet stayed polite and resolved the problem.
I had brought my dog in because of a weirdo growth on his tongue that I was worried might be cancer. Dr. MacDonald was able to tell me immediately that it was just a wart (apparently it's not uncommon for young dogs to get....tongue warts?!?!). It didn't even need any treatment because they usually go away on their own.
The best part - at Angell Animal Medical Center it cost me $80 just for a basic examination. Here it was only $55. I think we've found a new vet for both dogs! -
Review from marie m.
Boston, MA
7/21/2007
Drs Wosko and Constantino make sure I'm in tip-top shape for all my adventures--epsecially now that I am in need of geriatric services!
Sure, I hate going for the shots and getting on the scale, but the low-fat cookie at the end and convenient location to home more than makes up for it.
Honest answers. Thorough exams. Top-drawer support staff. Competitive pricing on meds. And they gladly fill out my insurance forms. ! -
Review from Nicole M.
3/13/2007
Very mixed experiences for us here.
At first, it was awful. The vets had zero bedside manner and it appeared that they couldn't stand to be around the animals. Not to mention waiting multiple times for more than a half hour (once it was 2+ hours) even though we had an appointment.
We've been to both the South End and Beacon Hill locations. I personally prefer the South End over Beacon Hill, but there's really no obvious reason for this - they are both equidistant for walking from our home, and both places have offered both good and less than good experiences.
Lately, however, South Bay Vet is moving up! The past 2 times we were there, the vets (same ones that we saw in the beginning) have been very friendly, took the time to examine our dog and answer questions, and called back to follow up on any outstanding issues.
The techs that work up front have always been fantastic - so friendly.
The waiting room is small and tough if you're there for a while, but the friendly faces of both the techs and other patients and owners make up for it. -
Review from Alexis B.
Boston, MA
9/30/2009
Love this place! Went for the first time last night. My dog is very skiddish and was abused by his previous owners. The staff was very warm and friendly and made Oliver feel right at home. Dr. MacDonald was super nice! She put Oliver right at ease and gave him treats and did her duty.
I was probably more nervous than Oliver but we both left happy. They took the time to answer ALL of my questions and believe me I had a lot.
They were wonderful!!! -
Review from Marissa P.
Boston, MA
2/14/2011
Just took my kitties here for an exam and it was a great experience! The office is small, but staff was very nice. My cats were seen by Dr. Constantino and he was awesome! Both cats loved him and didn't even meow once! One of my kitties was lying on the exam table, having his belly rubbed, as I asked questions. He was very good about answering all of my questions, however silly they were! I felt like he spent a good amount of time with us too... totally not rushed at all. I will be back here with my cats for sure.
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Review from Samantha f.
Boston, MA
8/18/2010
we just had our first visits, and dr. jenkins was absolutely wonderful - contrary to prior reviews. my cat ADORES her, and that means more than anything when it comes to her getting the right care. she spent a good deal of time with my izzy, and is extremely polite and kind.
since she's been sick and needs a little extra TLC, we went to see dr. wosko today. efficient, kind, and matter-of-fact. i really appreciate honesty when getting vet care, and he made sure to point out her dental issues and why they were a problem, instead of simply telling me that my cat needed dental work. he seemed super nice in our short appointment, even though it was a brief one.
the desk staff has been nice to us as well. as a small clinic i'm sure they get swamped, but today they even let izz poke her head out and get some attention from them.
i'm really glad i found this place. i got priced out of angell but now i'm definitely thankful for it. this clinic is reasonable, and so far the staff and doctors have been great. easiest five stars i've given. -
Review from Anna T.
Boston, MA
10/10/2011
These folks are absolutely incredible. As a human doctor, I know from firsthand experience how few people get healthcare that's even a fraction of the quality animals get at South Bay.
When we got our kitten about a month ago, we chose the South End location because it's right around the corner from us and the little dude really hates traffic noise + being cooped up in his carrier. Everyone in the office is always so kind and welcoming, and Dr. Jenkins is wonderful - on our first visit, I had a gazillion questions and she took the time to answer all of them and reassure me about having to go away for the weekend.
So anyway, his stool screen was positive for Giardia. He wasn't having any symptoms, but they recommended we treat it anyway. So far, so good. We were also advised to give him a bath during the treatment. (It might be obvious at this point that I am new to being a kitty parent.) Anyhow, it was an absolutely horrific experience for both of us. I didn't get all the shampoo out and I was actually afraid he'd given himself internal injuries from all the violent thrashing around. The poor little guy immediately hid under the bed and wouldn't let me near him to dry him off with a warm towel, and within a couple of minutes he started shivering violently. So I acted like a hysterical mom and completely freaked out and called the emergency line. I got a call back within 10 minutes from an incredibly nice vet whose name I cannot recall as I was hyperventilating/trying to stop crying. As I remember, my questions were 1) is he going to die of hypothermia 2) is it OK that he's probably licking significant amounts of kitty shampoo off his fur and 3) is he going to hate me forever? Anyway, the vet was really reassuring, and best of all, he didn't slap me down for being a dumbass. Sure enough, within a couple of hours, our baby was mostly dry, purring loudly instead of shivering, and had forgiven us enough to come out and play. I'm still a little worried about the shampoo residue, but his coat looks so lustrous and beautiful I'm thinking it wasn't such a bad thing after all - although I don't think I can ever put him through that again!
I get the sense that they're slightly more expensive than most vets in the area, but it's totally worth it to have people actually treat you and your pet with kindness and respect and provide this level of excellent care. I cannot recommend them highly enough. -
Review from Eric H.
Boston, MA
7/9/2010
What a great facility. Caring physicians, dedicated staff and flexible appointments.
They have cared for all of my three dogs - for nearly 20 years. I would not go anywhere else! -
Review from Richard S.
Cambridge, MA
10/18/2007
SBVG has always been good to me and my furry peeps, who have had all manner of clippings, lancings, stitchings, probings and shavings done here. Wish I still lived close enough to walk over, but since this place is no longer in my hood and we all still go here for the check ups and fix ups - guess that says it all.
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Review from Jennifer D.
Boston, MA
7/2/2008
I just started taking my cat here about a year ago and so far, no complaints. I love it here. I think the techs and the vets are all very friendly - I've seen two different vets and both of them have been super helpful and knowledgeable. The last time I went, I pointed out a red rash on top of my cat's head that I was concerned about. The doctor asked all the right questions and came to the conclusion that it must be an allergic reaction to her food. I bought a new bag that day, and one week later, voila! Rash is gone! And the best part of this vet office is that they actually recognize my cat - she's a rare breed (bengal) so she is easy to recognize. First time I took her there, she made it onto their website. Second time I went, they had her picture framed up on the wall! (If you're ever there, that's my Sadie!)
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Review from Jessica N.
Wallingford, CT
7/5/2005
I've been bringing my cat here ever since I got her. They are often hit or miss. The first vet we had (who is no longer there) was terrible, cold, and often wrong. He left and we got a new vet. Dr. Constantio is great. He's such an animal person (not all vet's are, ironically). He's very friendly, funny, and informative. My cat, Bella, really likes him. When I adopted a kitten for my dad, she came to me really malnourished and sick. Dr. Constantino was really great and took alot of time with her to make sure we knew exactly what was wrong. Dr. Bower is also really knowledgable, but not much of a people person. I don't know if she is still there or not though. The desk staff are sometimes friendly and sometimes cold. I always have to wait when I go, but it's expected as I usually take the last appt. of the day. Make sure to say hi to their resident fat cat when you are there!
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Review from Erica R.
Boston, MA
7/25/2007
I can't say enough about how much we love the SBVG and Dr. C. They were able to fit us in for an appointment for our new pup at a moment's notice. Their bedside manner was fantastic and they kept our pup calm throuhout the entire exam, and she's only 9 weeks old! Because I live near by parking isn't an issue.
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Review from Mardi P.
Arlington, MA
2/12/2010
I have been coming here for a little over a year and I have had a wonderful experience. I really like the techs and I love my vet Dr. Wasko. He has been amazing. I had a scare this year with a lump on my dog and a liver issue and he has just been fantastic. I have a hard time finding a great vet over the last several years. I worked as a vet tech myself and so I have high standards. I really want a place that is kind to both me and my pet and who really answer my questions and not rush me out the door. That is what you get here. There is one thing that is horrible. There is a vet that works here that is awful. If I had come here and had her as my vet I would have walked out and never turned back. I have seen her twice and the second time I didnt know it was her. I took my dog to her once and she took awful care of her. She just gave me bunches of expensive meds and sent me out the door. I had been there for the same issue with my dog and her regular vet gave me one medication, an antibiotic. Instead with her she sent me out with four and one made her sick. This was something very minor too, nothing to warrant strong meds. I went back to her by mistake with a dog I was taking care of. I didn't realize I was going to see her. She was terrible. The dog was super scared and she got him so upset and he ended up falling off the table. I saw someone els e call her out on here. Her name is Dr. Bower and I suggest you go to this vet and NEVER see her!
