Skydive Philadelphia

Had my first experience sky diving yesterday and the team at Skydive Philadelphia made it an AMAZING one. From check in to jump all of the staff were extremely friendly and patient. The front desk staff was awesome at answering all of our questions and were helpful at explaining all of our different options. My jump instructor Chris was AWESOME! He kept me calm throughout the entire process, talked to me about everything as it was happening and let me take a run at guiding the parachute. He truly helped make my jump something I'll never forget and it's clear that he loves what he does. If I ever jump again it will definitely be with Chris!
I invested in the photo package where a photographer jumps with you. Matt was my photographer and he was also great. He was full of positive, energetic vibes that kept me at ease and got me excited about the jump. I suggest asking for Matt!

My only comment for improvement would be with their phone system as it sometimes took a while to get connected with someone but my experience yesterday MORE than made up for any phone wait time.

THANK YOU SKYDIVE PHILADELPHIA!!!!

My first disappointment in engaging "Skydive Philadelphia" was uncovering the laughable farce that they're anywhere near the city. It's in the hinterlands of something called "Perkasie", a one-horse town so remote that Trenton NJ is actually closer to Philadelphia (map it and see.) Claiming it's anywhere near Philadelphia is like calling the Grand Canyon a New York attraction. But the disappointments were just beginning...

After waiting some time the rude cashier responded to our inquiries with "You'll be waiting a while so get used to it." When we asked why they muttered "winds." After waiting hours a young member of our group asked if there was anywhere nearby to eat and was shut down with, "You leave, you lose your jump."

I asked about receiving a rain check:
"No."

I asked if they knew when we would have our jump:
"No idea."

I asked if we could have a refund:
"No."

Finally I requested the manager and a balding man with a bad comb-over appeared wearing a soiled onesie. He said, "I'm busy what's your problem?" I sighed and simply asked for a refund. While walking away he said, "If we gave everyone refunds we wouldn't be in business."

An outcome as inevitable as it is deserved.

Have to agree with everyone saying about the cancellation policy. It's like they enjoy canceling because of "weather." Cancelled two previous times on us, but we called before driving down. This time, you can't get better weather. Drove an hr and a half to sit here 5 hrs (so far). Didn't even warn us that there was going to be a delay. The instructors though are great.

Had such a great experience Skydiving here!! Entire crew is so welcoming and helpful, and made us feel safe and excited! It was an experience I won't ever forget! Thank you!! (Special shout-out Tyler and Remi as well as Aaron for being so great!)

I had an amazing time Skydiving with Skydive Philadelphia. My group came 30 mins late and they still were able to take us. I had a coupon and they honored it for everyone on my group. The guys and gals made us feel so comfortable which we needed since it was everyone's first time. Pictures and videos came out great and I will be going back. The only issue I encountered was trying to actually book. I got two different answers on availability when I called. If you can book online, I recommend that and have everyone in your group put down thier deposit.

Had a great time skydiving for my first time today with Chris, honestly Chris was a fantastic instructor. Made the whole experience so much more enjoyable, insured that this would be the best experience ever and it sure lived up to it. I opted to GO BIG and it was definitely worth it, the free fall feels like your up in the air forever, although I had did have some ear pain after the jump, Chris gave me some tips to get my ears to pop and all was good! You may have to reschedule a bunch of times but I'll tell you from a first hand experience it was all worth the wait!

Terrible experience. After we arrived they canceled the jumps of 6 people in our group with no warning or notice. Then try to short you on the refund. Turned into a huge argument to get back the full refund of the 6 that did not jump. Won't be going back there.

I had my first skydive here back in 2017 and since then have been coming back every year! The staff is friendly and nice! The view is amazing! They take pride in safety! I would recommend anyone who wants to try it come and check them out!

I purchased a 2-people jump pass on Groupon for this place. Once I called to schedule a jump, I was informed that the pass cannot be used on weekends. This was never mentioned on Groupon or their website. In order to book an appointment on a weekend, I'd have to pay an additional $50 or something like that. I scheduled an appointment for a Thursday at 9 AM. That morning I was driving from center city and about 20 minutes into my drive, it was raining. I tried calling the center multiple times for the next hour and half but they did not answer the phone. They called me back when I was 10 minutes away from the center and said that I should just arrive anyways and wait. I did ask if I should go back and they said no. After I arrived, they told me they were cancelling operations. Of course they couldn't make the decision earlier even though they knew it would rain since the previous day.

I rescheduled my appointment for the following Thursday. There were no apologies for the inconvenience. The day of my new-scheduled jump, I called ahead of time to make sure the weather was good. They said they were performing jumps but were expecting winds to go up later. I asked if I should reschedule and they told me to come because they couldn't make a decision. I drove 1.5 hours again only to be told that they were on a weather hold. It wasn't even windy....

And if that wasn't enough, the screen of their waiver iPad wasn't working properly and changed my answer for a medical question from no to yes. They then told me I had to get a note from my doctor even though I told them I had no problems. I was somehow able to get a doctor's note on such a short notice but the manager said that they wouldn't accept it because my doctor didn't specifically mention skydive even though he said i can participate in ALL physical activities. I asked to reschedule and they said they couldn't because I would need a new doctor's note first.

I left the facility and will be stopping my payment for the place. Their professionalism is awful and I do not recommend this place to anyone.

They do not have no star option.
Bought 2 jumps on group on- still not cheap as gift
Weather prevented us from jumping several times. The group on certificate was going to expire they would only extend if we drove (1 1/2 hours one way) and cash in. Unfortunately, when spring came we misplaced voucher. We called and they knew we did not use voucher by their system but would not honor the $300 voucher without hard copy.
The manager was very condescending.
They really do not have a sky diving going on there but a group on scam