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Sheraton Madison Hotel
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706 John Nolen Dr
Madison, WI 53713
(608) 251-2300
Madison, WI 53713
(608) 251-2300
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7 reviews for Sheraton Madison Hotel
I've been here for two things: An overnight stay, and a wedding.
1) The rooms are really lovely, much prettier than I ever would've expected. I'm always taken aback by hotel rooms that aren't decorated with those tacky shades of bright green, coral and tan. This had a pleasant ivory/gold and navy blue color scheme. The bed was very comfortable. Everything seemed very clean. The staff was friendly upon check-in/check-out. The only problem was that the walls were incredibly thin and we could hear everything that was being screamed down the hallways by drunks at 3 a.m.
2) My friend's wedding reception that was held here was lovely. A member of the waitstaff noticed that a friend of mine had spilled her water all over the table and mopped it up before we could even ask for a towel. Most of the service was great like that, except for a mixup with some of the entrees--but that was corrected immediately upon our request.
Unfortunately, this review reflects primarily on the manager on duty during our stay at the Sheraton: Robin Holm. Not only was she unreliable and difficult to communicate with, she lied to us and was very rude, using incredibly unprofessional language. She was totally unapologetic for a mistake that she made, which forced us to rearrange our entire afternoon.
Her behavior, in conjunction with a crappy hotel location, makes us never want to stay here again.
Choose the Hilton!! Much better location and competent staff!
Just stayed one night for the Badger Football game. OK. Got it for a good price on http://Hotel.com. The free internet in the lobby (with workstations) was cool.
Clean rooms, nice lobby, close to Olin Park, Alliant Ctr, on the bike trial, just off Beltline......couldnt ask for a better stay at the price paid.
I've stayed at this Sheraton several times, most recently for a conference this September. It's a solid small city hotel. The beds are Sheraton beds, nice and comfy. It has a pool (large enough to swim abbreviated laps, though not a full-size lap pool), a sauna, and a hot tub. It's well-located -- walking distance to the Reliant Center, and only two miles from downtown. There's ample parking. The BBQ chicken pizza from Heartland, the attached restaurant, was tasty, though I haven't had it since 2004. Also, the curtains in the room are very effective in shutting out the sunlight, which the vampiric among us (or simply anyone like me, who's woken up by the sunrise) will appreciate.
A few things to keep in mind: while there is wireless internet, it's not free. The rooms don't have minibar fridges. Those two miles to downtown may be too farther than you want to walk after a night out (though it's a short, cheap cab ride). Make sure to check the electronic clock when you arrive to make sure the alarm is off -- the last time I stayed, they didn't reset the alarm clock after the last guest left, which punctured my last hour of sleep.
I'm an Starwood member, so whenever I'm in Madison, this is where I stay. If you're collecting SPG points or this has a good rate, you shouldn't go wrong here.
This is a good hotel in a great midwestern college town. It is clean and fairly new, and close to the Reliant Convention Center complex, and just a couple of miles from downtown and not far from the University of Wisconsin. The quality of service is very good, and Sheraton Hotels has emphasized their cozy, comfy, superior beds for a few years now. Parking is free in the large lot and the room rates are pretty reasonable.
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The service at this hotel is impeccable. All the hotel staff were very friendly and knowledgeable. When we checked in, we found that the room we were given has not been cleaned yet. We called the front desk and one of the front desk staff came to inspect and was suitably embarrassed with the state of disorder of the room. He moved us to another room, this time on the 7th floor, which is the Club floor, you know, for the executives or people willing to pay more. So that was sweet, a free upgrade! We were able to use the Club Lounge where there was free daily breakfast and hor d'oeuvres in the evening. It was a good deal except that the food served in the Lounge was really lacking in quality and quantity. I've stayed at other Sheraton hotels and the food has always been of stellar quality. But since it was free for us, I won't complain too much. If I was paying $200++ a night for the room, then I might rant about the quality of the food in the Lounge. Still, it was a nice gesture on the hotel's part to bump us up after the screw up.
The room was clean, the bed was big and comfy, the showers well equipped. No free internet though.
Will definitely stay at this hotel again if we are in Madison.
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