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Sheraton Ferncroft Hotel
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50 Ferncroft Road
Danvers, MA 01923
(978) 777-2500
Danvers, MA 01923
(978) 777-2500
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8 reviews for Sheraton Ferncroft Hotel
I was at the Sheraton Ferncroft Resort for a conference before the most recent remodeling. There was plenty of space for everyone to set up their exhibits, and to mingle. Like your typical Sheraton, they offer a large parking lot. Staff were all friendly and helpful.
Not sure about now, but the word "Resort" is a strong word to describe this place. It was a bit stuffy, but the beds are comfortable and the rooms are fairly large. Had dinner in the dining room; their kitchen isn't bad. Like your typical Sheraton, you'd really only want to stay here unless you had no other alternatives, or if your event happened to be HELD there.
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We stayed here before our wedding and I took it off our wedding website after this stay. This place is really awful. I was contacted by the hotel after I sent a review to Starwood and they offered me a discount to stay there again. I said thanks, but no thanks. It reeked of mildew, the shower was so dirty, I had to go to a friend's house to shower. I was the maid of honor in the wedding party they had booked rooms for and I was in the basement level while the rest of the wedding was on the 8th floor. I would never stay here again.
This is based on the hotel room quality only, as I didn't use their swimming pool, restaurant, and other facilities.
I stayed here for 2 nights, arranged by a tour. At first I was going to give them 3 stars, but by the end of the trip, I had to lower it to 1.5-2 stars.
The room itself was ok as I recall. However, because I was unable to sleep that night, i went downstairs to read. They do have a nice round table for people to plug in laptops and when i went in the middle of the night it was empty so i read. i also found out they had a few terminals we could use for internet access. However, it was soooo slow. i tried to use it to book a room for my last night closer to town.
I also got stuck int he elevator and i panicked!! After reading the other "negative" posts, I realize others have had experienced similar problems.
As i recall they only had a few floors. I got into the elevator, pressed my floor number, and the elevator goes up to that floor, but the doors won't open. It just stopped. I hit the "open door" key but it won't budge. i started to panick. it was in the middle of hte night. i comtemplated about hitting the 'bell/alarm' but didn't. i hit the button to go back to floor 1 but the same thiing happen. after some time the elevator moved to floor 1 but it would not open the doors. i did have my cell phone with me and although i had very little battery left, I was goiing to call my friend in the West Coast (in the middle of the night) to have them call the FRONT DESK to communicate to them to come rescue me. But anyway, after a few minutes the doors opened by themselves. That was scary. The same thing happened again when i later tried to use it again to get back upstairs.
Also, I thought it was kinda unprofessional that the front desk clerk wasn't on duty in the middle of the night. While i was reading downstairs, a guy passes by and was looking for change and there was nobody at the front desk. Also, if i got stuck in the elevator for a lengthy time, that would have been really scary since nobody was at the front desk. I just think that's bad for emergency purposes.
The hotel iteslf is out in the suburbs and too far. I could not have booked this hotel but since we went with the tour bus, we had transportation. With no traffic it took about 40-45 min to get to this hotel from downtown area.
Another person mentioned how they could call themselves a "resort". Another guest there who lodges in Sheratons frequently said the same thing.
Another guest also added that they charge $5 for the swimming pool usage. If that's so , that's kinda petty I think.
Came here again for my company's annual conference. They did some remodeling of the hotel, remodeled and updated the lobby area, added an Internet WIFI area, and a Starbuck's. Changed the carpets and repainted the hallways of the hotel. Updated the rooms with new furniture, beds, and flatscreen TV's. Bathrooms have granite counters and new fixtures. My room had a jacuzzi, but unfortunately, the knobs were broken off. The biggest addition is the Coco Keys water park next door. Hotel is trying to bill itself again as a resort. The service has improved somewhat, and they are still working on remodeling the fitness center.
In spite of all of this, I can only upgrade it only by a half star. It seems that they have been doing a remodel for at least 3 years, and they have only got this far. My impression of these improvements and remodel is only cosmetic. Speaking with my other coworkers, they also noted that sound insulation between rooms has become worse. One can hear the next door neighbor snore! WIFI in the rooms are still spotty. I was located in the outer Mongolia wing of the hotel, and my wireless reception was spotty. Better reception towards the center of the hotel.
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1 Previous Review: Show all »
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5/24/2008
I go here for my company's annual technical conference. Very dark early 80's type lobby. Rooms are… Read more »
If it wasn't for weddings or conferences, this place wouldn't exist. Older property, run-down. Bad service, worse food and the bar was a joke
Terrible. For $145 a night I expect to have a good experience but that was not the case with this hotel. My friend got married over the weekend and had over 50 people staying here. First, her parents had an unsatisfactory room and had to switch for another one. Second, the bride and groom were told 3 different things by the front desk about having signs for the shuttle for the guests. How hard is it to make a sign? Third, one of the bridesmaid asked for a room with a king size bed and got double beds instead. The final straw to the weekend was we got stuck in the elevator (as did other guests through the course of the stay)!!! When we were finally rescued staff informed us that there was a 10 person maximum (there were 9 of us) as if it was our fault that the elevator got stuck. Note to staff: If you guests get stuck in an elevator, APOLOGIZE! I definitely recommend staying somewhere else.
Thank God a North Shore Tradition is being "revitalized" in 2007! The new Coco Keys Resort and new decor, new chef's and wait staff... she's "rocking again".
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what? This is a resort? Luckily, I only had to stay one night for my cousin's wedding, the remainder of my weekend was spent at the comparatively fabulous Westin Copley Plaza. At any rate, the "resort" was in the midst of renovations. I guess my room had not been renovated. It was a 2 diamond room in a 3 diamond hotel(AAA standards). Which for me was a no go. Additionally, the AC was not working, and that was not fun in July in New England.
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