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- Tanner E.Sunderland, VT4965Sep 5, 2021Updated review
(Review to add more picture) Honestly, I have went to this salon before and have never had an issue. However, the boss is just awful. She doesn't listen to her clients and she's very unprofessional.
Helpful 1Thanks 0Love this 0Oh no 0Sep 4, 2021Previous reviewOn September 2nd I got my hair done at Shear Jazz. Mackenzie was my stylist and she was amazing. She listed to everything I wanted and gave me suggestions to do my hair.
I would like to add that I wanted the picture below but the only difference I wanted was a darker red on top.
While I would love to leave this salon a 5 star rating the boss ruined it. She's rude, passive aggressive and doesn't listen. She would keep coming around and yell at Mackenzie that what she was doing was wrong. She continued to take the tools from Mackenzie and just add random stuff in my hair. In the pictures you can see where Mackenzie started what I wanted and then the right side and middle where the boss took control and messed up. The boss didn't listen to what I wanted, and just wanted to add an inch of red to my roots and bleach the rest.
I left this salon feeling like trash and ugly because of the boss. Also, while I was there I could hear her in the back making rude comments about what I wanted and talking trash. I also think it's rude to not only talk trash about your customers but to sit there and trash talk your stylist and yell at them in front of clients.
When I left my mom called the salon about fixing my hair because it was awful. The boss proceeds to talk about how I would change my mind. (May I add again that the only difference I wanted was a darker red on top.) She(the boss) also tried to blame her stylist instead of taking responsibility. She was rude and quite unprofessional.
Anyways, I went back (the same day) at 6pm the same day. Mind you I had went at 1, and didn't go home till way past that. When I went back the boss wouldn't listen to what was wrong with my hair. She ripped my phone from my hand and talked over me. At that point I didn't want the boss doing my hair seeing as how she messed it up. As im trying to tell her I wanted my original stylist to do because she listed to what I wanted she was making rude comments. She would not let go of me. She also blamed her stylist to my face after I told her that she was the issue.
In the end I did get mackenzie to fix my hair. I would 100% recommend Mackenzie. However, I would NEVER recommend the boss. She doesn't listen to clients, she doesn't let her stylist do their jobs and she'll mess up your hair. - Kim M.St Albans, VT04Jun 25, 2021
Zina is a miracle worker , amazing results. Book your appointment now ,clean, comfortable, and she is determined that you will leave her salon.....feeling and looking amazing !
Helpful 0Thanks 0Love this 0Oh no 0 - D M.Rutland, VT049Jan 2, 2022
Allison is my stylist here. I have been going to her now for 10+ years. NEVER an unpleasant experience or bad cut! She knows my style, and when I want something different, she let's me know straight-up if I will or will not like it (for my texture of hair). She is always right! She is always accommodating to me as well! BUT, she is a busy gal, so I ALWAYS make sure I leave with my next appointment on tap!
Helpful 0Thanks 0Love this 0Oh no 0 - Barbara C.Bennington, VT01Mar 2, 2019
Went in for a cut, Jennifer gave me a great cut and suggested a recolor.
Made the appointment for last week.
Did a two process color, and a shorter hair cut.
Loved it! Feel like a new person, and think I look younger.
Thank you Jennifer, see you when I need a trim.
You made me smile.Helpful 0Thanks 0Love this 0Oh no 0 - Corey S.North Bennington, Bennington, VT061Jan 17, 2018
Had the worst experience. Showed owner what I was doing with my hair, pictures of color and style I wanted. I questioned the samples she showed me she was going with to match what I wanted. She "promised" me it wouldn't come out red. Anything I asked or questioned she would argue with me. In the end when it was done, the haircut was barely a cut except for the uneven chunk missing from the back and having Bright RED hair. It has cost me $260 for it to be fix by another salon. Worst experience ever and coming from the owner to boot. After the fact ran into 3 other people who had the same experience.
Helpful 1Thanks 0Love this 0Oh no 0 - Fabiola W.Los Angeles, CA125321Apr 10, 2017
I love this place - my husband and I travel from L.A., Cali every year to see his family for the holidays and I always stop in here with family to get our nails and eyebrows done. Beautiful salon, awesome people - awesome work. I also order gift certificates for my mom in law over the phone - they are always so helpful. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Test T.WEST ARLINGTN, VT0142Jan 23, 2019
I'd pick somewhere else next time.... this place is so bad with acrylic nails they are uneven and crooked looks like a chunk of nail polish sitting on my finger and they had dents in them right where they broke in a week but they are good at touching up ONLY with eye brow waxing
Helpful 0Thanks 0Love this 0Oh no 0 - Katie G.Austin, TX223626402Aug 28, 2011First to Review
I had a great little pedicure here while on vacation. Considering Bennington is quite small and the locals sometimes scare me, I wouldn't trust my feetsies to just anyone!
The staff here is reasonably friendly and the building is clean. I'm not much of a talker when it comes to having my feet beautified, I usually have my nose in a book, so the lack of communication worked out well for me.
I'm not sure if they take walk-ins, it's probably best to call and make an appointment. The tubs are all the way in the back, hidden from view, as Shear Jazz is mainly a hair salon. They also offer tanning.
I might try The Clip Shop instead next time, I've seen their tubs and I like them a little better, but this is a solid choice when in need.Helpful 2Thanks 0Love this 2Oh no 0 - Deidre G.Latham, NY492Aug 5, 2018
The ladies at Shear Jazz are so amazing! My bridal party went to them the day before the wedding and they did an amazing job on our manicures. I also treated myself to a pedicure and it was fantastic! Zina did an incredible job on my hair and makeup for the wedding (I may be a little biased because she's my aunt) and she was so great at making sure she could get to everyone else who needed hair and makeup done without sacrificing quality. Overall, as someone who has been using Shear Jazz's services for many many years, I highly recommend you give them a call!
Helpful 0Thanks 0Love this 0Oh no 0 - Amy B.Bennington, VT0129Mar 28, 2015
I've been a walk-in here twice now. Have gotten cuts from two different stylists, both times were just what I asked for, and looked great! The wait was short or not at all, and I was in and out in 45 minutes. What more can a busy person ask for?
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