Shake Shack

4.0 star rating
2526 reviews Rating Details

Categories: Burgers, Food Stands  [Edit]

Madison Square Park
E 23rd St & Madison Ave

New York, NY 10010
Neighborhood: Flatiron
(212) 889-6600
Nearest Transit:

23 St (N, R)

23 St (4, 6, 6X)

28 St (4, 6, 6X)

Hours:

Mon-Sun 11 am - 11 pm

Good for Groups:
Yes
Accepts Credit Cards:
Yes
Parking:
Street
Attire:
Casual
Price Range:
$$
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take-out:
Yes
Waiter Service:
No
Outdoor Seating:
Yes
Wi-Fi:
No
Good For:
Lunch
Alcohol:
Beer & Wine Only
Drive-Thru:
No
Noise Level:
Average
Ambience:
Casual
Has TV:
No
Caters:
No
Wheelchair Accessible:
Yes

Review Highlights   

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"The frozen custard is incredibly delicious and creamy." (in 188 reviews)
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"Burger was amazing and cheese fries were paralyzing." (in 366 reviews)
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"SOOOOOOOO good and SOOOOOOO worth the wait." (in 223 reviews)
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2523 reviews in English

  • Review from Brian C.

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    • 101 friends
    • 94 reviews

    Philadelphia, PA

    5.0 star rating
    2/7/2012

    I must admit I really love Shake Shack. This is also my favorite location, right in Madison Square Park. Definitely go here on a beautiful day, sit outside and enjoy people watching. During US Open season they play the games on a big screen here too. Lovely.

    I'll admit that I'm not a big fan of waiting in line, and being a California native I compare this place all the time to In-N-Out, but Shake Shack certainly stands its ground.

    The double shack burger is delicious. The cheese is melty, the meat is juicy and seasoned well, and the bun is buttery and flaky. I also love their cheese fries because they're crinkle cut... I don't know I guess I have a soft spot for crinkle cut fries smothered in cheese. I usually end up the meal wishing I had gotten another burger.

    It can be a wait though (as with a lot of the other good restaurants in New York), so I would suggest going at odd hours. Meal times can see the line wrapping around the corner of the park.

    This is kind of torture that I'm writing about Shake Shack burgers right now. I want one so bad. Now.

  • Review from Anita C.

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    • 34 friends
    • 234 reviews

    Los Angeles, CA

    5.0 star rating
    2/7/2012 1 Check-in Here

    to even think that a burger joint is better than la's beloved in 'n out is pure blasphemy to angelenos.   unfortunately, i have to say shake shack is better in 'n out in terms of burgers.   they're completely on par with one another EXCEPT that the shake shack burger is less saltier than the in 'n out burger.   i love me some in 'n out but let's face it...sometimes it's on the saltier side for my taste.   it's not a bland burger by any means but i don't feel like i should check my blood pressure afterwards.  not only are the burgers better so are the fries.    the fresh crinkle fries remind me of my childhoood.

    a few bummers...

    no option for grilled onions.  :(

    the creamsicle shake that can cause diabetes in one sitting.  :(   it as WAAAAAY too  sweet.   i can tolerate a lot of sweetness but if something is too sweet, i throw it out.   i wept as i threw the shake that costed me $6.75 -- more than the burger itself!!   grr.   stay away from that shake!

  • Review from Melissa M.

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    • 45 friends
    • 32 reviews

    Manhattan, NY

    4.0 star rating
    2/4/2012 2 Check-ins Here

    My favorite Shake Shack location.  It's in the middle of Madison Square Park which means I can people-watch while I wait in line.  If I'm ever walking past and there isn't a line, I'll usually buy myself a burger even if I'm not that hungry, just because.  That usually never happens - there's always a line - unless you're walking past it in the middle of a winter night.  

    My default order is a double shack burger and a malted strawberry milkshake.  Rain, shine, summer or winter.  Moo!  The burger is juicy, buttery and makes me thank all that is holy that cows exist for human consumption.  I won't go so far as to say that this is the best burger I've ever had, but it's up there.

  • Review from The L.

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    • 1 friend
    • 92 reviews

    Manhattan, NY

    5.0 star rating
    2/2/2012

    Worth the hype, worth the wait, worth the calories, even potentially worth the heart-attack.

    Dont miss out on these truly amazing burgers

  • Review from Cindy H.

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    • 8 friends
    • 7 reviews

    Boston, MA

    4.0 star rating
    2/7/2012

    Best Burger in NYC.  But I live in Boston.  When will you open a location in Beantown.   A shake shack in Boston common would be a dream come true!

  • Review from Douglas K.

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    • 19 friends
    • 10 reviews

    New York, NY

    5.0 star rating
    1/30/2012

    Let me start this post out by saying that I love burgers.  I love eating burgers, I have had a burger probably from every establishment I can find, fast food, fancy, you name it.  So when I was a neophyte Manhattanite 6 years ago, I wondered what the fuss was that people were lining up for an hour to an hour and a half for.

    So one day long ago I decided to check it out with a friend of mine who was visiting, and had the stand shack burger with cheese fries.  I remember the experience like it was yesterday.  Simply divine.  A warm summer day outside Madison Square Park holding in my hand the best burger under 10 dollars ever created in mankind's history.

    From a blog post I had written about shake shack a while back:

    "When I first got that Shake Shack burger, it was mildly akin to when Harold and Kumar go to White Castle and eat those 30 sliders, 5 fries and 4 large cherry cokes. Awesome. Soothing. Something that hits the spot when you're craving the ultimate burger. In a word (or three) sweet juicy justice. That combination of just enough greasiness in the taste with a touch of friedness on the side for the texture tripled with the convenient bun that is closed on one end so the juices don't fall into your hand, just does wonders. The special sauce that they have tops it off that can only be described as a bit tangy but warm flavored.

    Oh and let's not forget the patented cheese on the cheese fries. I don't know how they make their cheese, but it's pretty much the best cheese on cheese fries this world has ever known. After I eat all the fries, sometimes I just scoop up the cheese and eat it itself. It's that good folks. The fries themselves have a nice harder and slightly crunchier texture to them.

    Dessert? Speak no more of the options. A lushious concrete jungle (my personal favorite) with bananas, fudge, and peanut butter concoction will gratify any sweet tooth from here to California."

    Pat La Freida burger beef is second to none.  I have yet to try the Minetta Tavern Black Label burger, but I can't wait to after having the Shake Shack burger.  For the price point, nothing can beat Shake Shack.

    I also love just popping in for a shake, this is the first shake that I actually would enjoy even when I'm not in the mood for a shake.  It doesn't taste like the cheap kind of milkshake where you can tell they just took a scoop out of Edy's ice cream and threw some milk in there and called it a milkshake.  This is some creamy mixture of rich flavor oozing out of every sip.

    The complete experience just blew me away.  So much so, that I had shake shack probably every week for the next two years.  I only stopped probably to maintain some semblance of a healthy lifestyle and to make myself appreciate it more whenever I had it.  It's almost like a drug (speaking from second hand experience, mind you) having too much I suppose can make you desensitized to its awesomeness.

    The wait at the original stand is usually long, but can be circumvented partially by the shack cam on their website.  I fortunately lived close by, so I could snipe the line and come back with it during key moments (right after it rained, dead between lunch and dinner times, etc.)

    I have been to in-n-out and it just does NOT compare.  Don't get me wrong, I think in-n-out is great, and if I'm on the west coast, I'll have in-n-out plenty of times during my trip.  However, I've been to In-n-out in LA, SD, LV, SF, and Orange County, and none of my experiences even came CLOSE to what I experienced that fateful summer day.  Californians who claim that in-n-out is better either haven't tried the Shack (as I like to call it), deluded and hate everything about NYC, or don't have a tongue.  I just don't know how else to rationalize it.  And about the price issue, a shack burger has just as much meat as a double double, so it's actually not THAT much more expensive.

    in conclusion, if you are a burger lover, and you're ever in NYC, it would behoove you to go to this establishment.  Every possible opportunity you can.

  • Review from Ryan M.

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    • 45 friends
    • 29 reviews

    Las Vegas, NV

    5.0 star rating
    2/3/2012 1 photo 1 Check-in Here

    "OMG, I LOOOOOOOOOOOOOOOOOVE SHAKE SHACK. THEY NEED TO PUT ONE IN VEGAS ASAP!!!!!!!!!!!" -Kalila

    Kalila first tried this place over the summer in NYC and so she couldn't wait to take me there when we went last week. She was right. It really is amazing.

    SHACK BURGER = AMAZING. I don't know what they season the burgers with, but it is DIVINE. The chese is all melted. The bun is amazing. Everything is so good. I'm so sorry that I can't go into better detail about it. You  are so sad when you finish your burger, because your eating experience is over.

    Cheese fries = Even without the cheese, the fries alone were really good. They must cook them in some really good oil or something. Then the cheese really goes well with the fries. It's not too cheesy.

    This place was also in the movie "Something Borrowed." The 2 friends would eat Shake Shack for lunch all the time and when 1 of them moved to London, the other one visited and brought him Shake Shack.

    Outdoor seating under pretty lights. Space heaters in the winter time. Other indoor locations available around NY.

  • Review from Sophia C.

    Sherman Oaks, CA

    5.0 star rating
    1/28/2012

    I am a sucker for shakes and on a rainy day, I was thinking there wouldn't be much of a line to get a shake here. And I was totally wrong!

    So a 15-20 minutes wait in the rain was well worth it because I ordered the Concrete Jungle shake (well, I was in the concrete jungle) consisting of chocolate, peanut butter, vanilla custard and bananas and the wet, brain freeze was worth it!

  • Review from Sarah L.

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    • 15 friends
    • 35 reviews

    Brooklyn, NY

    5.0 star rating
    1/30/2012

    Psh, who travels to Manhattan for a burger at 11 ? Alright fine, I did exactly just that. Now, for a few years, I've been hearing murmurs of Shake Shack cranking out one of the best burgers in town. I told my doctor I was hearing voices inside my head, but he told me to just go to Shake Shack. I guess he's a fan too.

    So went I did.

    Accompanied by the abundance of squirrels, birds, and pigeons (I can't group them in the same category), I waited in line, feeling like a Disney princess. Since nobody else is crazy enough to get burgers 11 in the morning in the freezing cold, the line was pretty short. (I wasn't as crazy as the guy that downed two shakes in the time I was there though)

    "A single cheeseburger and a Shack burger pleas--oh and fries, cheese fries...please !"

    A wand-like device was handed to us. Shrugging, we picked our seats. Not every table comes with a heat lamp, but they do nothing anyways. Except for burning the top of heads. We waited a short while for our food to arrive-- approximately ten minutes.

    A few minutes later, I found myself looking at a hot-dog-at-a-baseball-game-esque box. Our treasures laid within.

    Food: 10/10

    Though the burgers were smaller than I had expected, I appreciated the balance of each ingredient. The ratios were perfect. The bun wasn't too small-- there was just enough meat peeking out, so you don't feel jipped for paying more than 3 bucks for a single burger. Both burgers weren't pink in the middle--I had expected med rare. The seasoning was fantastic, enough so you don't feel like you're chewing on dead cow.

    Single cheeseburger- Interestingly enough, despite the fact that Shake Shack is a chain, not every burger is created equally. Meaning, my boyfriend's Shake burger was a tiddle bit rarer than mine. Mine was still juicy, but lost a bit of its tenderness. The lettuce and tomato was extremely fresh-- I loved how they give you the lettuce by the leaf, and like the crazy shredded massacres that they plop down in other establishments. Cheese ? Deliciously melty. It makes me feel okay about being American. A solid burger, a solid burger.

    Shack burger- Deeeeeeeeeeeeelicious. Oh my goodness, I saw stars. The sauce tasted a bit naughty, in the fattening but tasty sort of way. Props for a nice thickness in the patties-- nothing like those wimpy thin, thin patties. This is the stuff.

    Cheese fries- I love fries. Therefore, when you give me fries, smothered in fake, plastic-like cheese, I will love them even more. You can't really go wrong, people. Delightfully crunchy, pretty good for crinkle cut fries (they're usually soft and floppy).

    Though it's not the cheapest option, it sure tastes a lot better than any other fast food establishment I've been in. I'm more than happy to shell out the bucks, knowing that I'll be guaranteed these delicious things.

    Wowza. I'm coming for you Shake Shack. Hide 'yo burgers.

  • Review from Laine C.

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    • 23 friends
    • 24 reviews

    West Covina, CA

    5.0 star rating
    2/2/2012

    Lots of people compare this to In N Out but I can't do that. You can't compare Shake Shack to In N Out! I Apparently the lines are always long here. I got lucky though cause I was only in line for less than 30 minutes. The burgers are smaller and definitely more expensive compared to In N Out's. Their burgers though? Let me tell you. They are bomb. Cheesy as heck! Those + fries are always made to order. Haven't tried their shakes but I definitely will the next time I'm in the city again.

    Get in line, order, find a table, wait, enjoy.

  • Review from Gary S.

    Toronto, ON

    Canada
    5.0 star rating
    1/30/2012 3 photos

    Awesome location to sit and eat and watch the long line meander through.

    Best burgers I've ever had, like it even more then In & Out, interesting enough we have something similar now called Burger's Priest.

    Had the Palm Arnold, was refreshing but anything extra special, if you like fungus, definitely get the porto bruger.

    If you're eating with someone, would definitely suggest 1 person to line up and 1 person to save seats otherwise, you'll be waiting 30 mins for food and 30 mins for a seat.

  • Review from Elijah D.

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    • 6 friends
    • 20 reviews

    ASTORIA, NY

    5.0 star rating
    2/8/2012

    Don't think there's really much to add here.  This is the perfect fast-food burger, in my opinion.  The fact that people from the west coast even compare this place to In-N-Out pisses me off to no end, as there is no contest in my opinion: you simply will not find another fast-food burger that comes close to Shake Shack.  The burgers are fresh, perfectly grilled with great toppings, and the bun sops up all of the delicious grease.  Fries are great as well.  

    The line is ridiculous at times, but that is to be expected.  Come at an off hour and you'll be fine.  It's worth the wait regardless.

  • Review from oliver l.

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    • 10 friends
    • 30 reviews

    Detroit, OR

    5.0 star rating
    2/7/2012

    Yumm, the east coast in & out. Burger, fries & shake tastes like America.

  • Review from Kate A.

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    • 4 friends
    • 10 reviews

    Manhattan, NY

    4.0 star rating
    2/1/2012

    My best friend visited me recently, the night she got into the city it was pouring rain and freezing cold...so me, being the genius I am, suggested Shake Shack for our late dinner. Even though I have lived for 2 years in the city and am right down the block from Madison Sq. Park I had never been! I always hear people raving about its deliciousness, so we braved the icy rain to taste Shake Shack's wonders. We both ordered a double Shack burger with shakes (in 30 degree weather, because we're so smart) I got the Fair Trade shake and she got Vanilla.

    Luckily, because of the harsh weather conditions, the line was nonexistent (seriously, we were the only ones there) and we waited only a little while for our food. We grabbed our bags and dashed back to my apartment. Once inside and settled down we were ready to feast. Even though the burgers aren't huge they are PACKED with flavor and the sauce/grease delightfully dripped from the buns. It was so good we wished we had gotten more! The shakes were excellent and smooth, well worth the running around in the rain for. I will definitely be returning again!

  • Review from Arben S.

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    • 45 friends
    • 176 reviews

    Manhattan, NY

    5.0 star rating
    1/27/2012 1 Check-in Here

    AWESOME BURGERS!!
    Line wasn't too long today, as everyone in NY freaks out when it rains.
    Great for me!!
    Get the horseradish cheddar!!
    Burgers are Da Bomb!!

  • Review from Lin W.

    Cleveland, OH

    5.0 star rating
    1/23/2012

    SHAKE SHACK, SHAKE SHACK!!!!!!!!!!!!!!!!!! :D

    It's funny every state now has their own "special" burger place: California's In-n-Out, New York's Shake Shack, and Cleveland's BSpot. But uhm... NYC's Shake Shack ROCKS, although Bspot comes close to second. ANd suddenly, it makes In-N-Out burger sound not so delicious...except it still is!!!

    I don't even know where to start with shake shack burger. First, you MUST order the shake shack burger.. preferably medium. The patty is just soooo tender it's hard for me to believe this place is a semi-fast food place. Then, the fries....O.M.G. Please, GIVE ME SECONDS! I love the fries... and I consider myself a fries snob.

    If you're in NYC, you must try this place. it's worth it. it's not your usual burger king or MCD burger. It's more like... a cheap high end burger place.

  • Review from Catherine B.

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    • 3 friends
    • 73 reviews

    Brooklyn, NY

    4.0 star rating
    1/29/2012

    I came here once in the summer and had a vanilla milkshake. It was unreal how good it was. I always thought vanilla milkshakes were boring and could never be good. Shake Shack proved me wrong.

    The second time I came it was also in the summer. I had a peanut butter milkshake which was good but not as good as the vanilla one. I also had a cheeseburger and fries. The cheeseburger was very good but I felt that it wasn't filling enough. The fries were ok.

    The third time I came here was tonight, in winter, and I sat outside under a heater lamp with my friend. This time I got the Shack Stack burger which was perfect! It was a cheeseburger with a portobello mushroom. It was filling and juicy. This time I got CHEESE FRIES since the plain fries were only ok the previous time. The cheese fries were very good. I am looking forward to coming back in the spring.

  • Review from alice c.

    Laguna Hills, CA

    5.0 star rating
    1/31/2012 2 photos

    my dog barrington rates shake shack a 5 for the following reasons:

    1.  pooch-ini.  it's a doggie ice cream sundae with vanilla custard, peanut butter, and dog biscuit.  did my dog die over this?  yes, he almost did because he was stuffing his face with his ice cream sundae in 20 degrees weather shivering his tails off.  but hey, it was his 3rd birthday treat :)

    2. dog o bones: a bag of dog biscuits from bocce.  the sound of me shaking the bag of biscuits is like music to his ear, he will come running.

    3.  "line b":  a separate line for those who are only ordering frozen treats so we can hurry the heck up to get him his doggie sundae.  

    was my wallet happy?  no, because i just spend 4 dollars on a ice cream sundae for my dog.  but hey, he's the best pal i've ever had, why  not :)  

    the mad. sq. park location is great for human and 4-legged friends.  plenty of park benches and tables to enjoy outdoor dining when it's not so frozen cold.

  • Review from Nich T.

    Bellflower, CA

    4.0 star rating
    1/12/2012 1 Check-in Here

    Simple and tasty, the burger deserves the hype. The bun is unique, soft and delicious, and the lettuce and tomato were ok, a bit on the skimpy side. The beef is a good thickness, but I wish mine came out medium rare. Small things that could've made the shack burger a great one.

    The fries were crinkle cuts and just ok for me, the fair shake is fantastic.

    Go to the park at 10pm (after your first dinner) if you want to avoid the crazy lines. Burgers always taste better as dessert.

  • Review from Jonathan Z.

    Orange, CA

    4.0 star rating
    1/10/2012

    Shake Shack is what I want my favorite burger chain (Innout) to develop.  

    For example, Toyota makes really good, reliable cars, but they developed the Lexus brand to reach more consumers.  Shake Shack is like having a Lexus.  It's everything you want in a classic burger, but they have all those premium extras that you really want.  

    Since this was my first visit,  I thought I should go all out.  I got the Shack Stack, which was a cheeseburger and  'shroom burger topped with lettuce, tomato, and ShakeSauce.   It was accompanied by a frozen custard shake and fries. If the double rainbow guy was with me he would say "OMG.  It's so intense."  

    Yeah.  I love this place.  I wanted to scream like the double rainbow guy, but...I'm not high or captain insano.  

    4.5 stars

  • Review from Isabel L.

    NY

    4.0 star rating
    1/14/2012 4 Check-ins Here

    There are a lot of Shake Shacks around town now, however, the Madison Sq Park seemed to be the closest location for me so I bundled up and headed over on a weeknight.

    When craving calls you can't ignore it but l seriously felt like these heat lamps are only a ploy to trick you into believing that sitting outside for a meal is a viable option.

    Truth is these lamps works for about five minutes before you realize that not only you're freezing but getting frozen custard in 40 degree weather wasn't a bad move on your end.

    On a brighter note there was really no line but lesson learnt I rather have my burger indoors without having to battle the winds

  • Review from John S.

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    • 24 friends
    • 44 reviews

    Midtown East, Manhattan, NY

    4.0 star rating
    1/17/2012

    This is probably my favorite burger spot in Manhattan. I've heard about other places and I've been to quite a few, but there are specific reasons as to why Shake Shack is the place to be.

    1. Taste. You really cannot find another burger that mirrors the Shake Shack burger. Aside from the greasiness, as any burger should be, it's a unique flavor only found in quality meats with the right amount of seasoning. Favorites are the shack stack and shroom burger. It's consistent and the meat patty simply melts in your mouth. The fries are crunchy and are not under or over fried.

    2. Summer, spring, and fall are the absolute best times to go. I come here with large groups and nothing is better than eating a quality burger on a warm weekend with people you know. The only problem I have with eating outside are the damn pigeons; they will hang around you the moment you receive your burger and sit down. Even in the winter, the lines become shorter but the rest of the hardcore fans will wait for the delicious shack stack.

    3. Other items such as shakes are awesome as well. Nothing is better than downing a thick chocolate shake after eating a tasty, greasy burger.

    Yes, I am well aware that this is a very popular place but it's definitely not hyped. It's a great burger spot and for the price, it's not bad at all. Some may disagree about the price point but let's be really honest here, restaurants serve society by offering great food and us, consumers help the restaurants by paying a fair price. Anything cheaper than Shake Shack prices would mean you're paying for McDonald's. Lastly, my only beef (no pun intended) with this place is the line. If you get lucky, you'll find yourself in the front once you arrive. But on a normal weekend or night, you'll find yourself waiting for at least 45 minutes.

  • Review from olivia s.

    Brooklyn, NY

    4.0 star rating
    1/22/2012 1 Check-in Here

    The wait? RIDIC.

    But the 'shroom burger??? Portobello mushrooms wrapped in a melted ball of cheese that's then fried to perfection? Dear lord, you complete my world :)

  • Review from Melanie R.

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    • 9 friends
    • 106 reviews

    Manhattan, NY

    5.0 star rating
    2/5/2012 1 Check-in Here

    The yummy extravagant goodness that is shake shack is a gift from the burger gods! Yes I will wait in the million people line, and order from a tiny window and sit in the cold to have this piece of heaven. Staff is always nice too!

  • Review from Ryan W.

    Buffalo, NY

    4.0 star rating
    1/16/2012 2 photos

    Lunchtime in winter. I realize my hotel is just up the street from the infamous burger and shake shack. Having come from snowy Buffalo that morning in the middle of January, I have absolutely no need for anything frozen in my life, but I just can't resist.

    The benefit of coming at this time of year is that there are only TWO PEOPLE in line when I stroll up. I go with something simple: the bird dog. No toppings -- none necessary, really -- and bun grilled to perfection. The sun is shining, I'm in New York, and I decide to order it "for here" and sit eating it with my gloves in the sunlight. And it is simple but delicious.

    I wish it had been about 50 degrees warmer today so that I could get the full sunshine-and-custard experience. But don't worry, Shake Shack - as Rachel C says, I WILL BE BACK FOR YOU. I PROMISE.

  • Review from Joanne B.

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    • 5 friends
    • 72 reviews

    Woodbury, NJ

    5.0 star rating
    2/3/2012

    first got to taste this heavenly goodness in miami, tried it here next....even though i'm not a carnivore, i still love me some shake shack....love, love, love the mushroom burger with all the cheese oozing out! nom, nom, nom. cheese fries are always a +. all of their shakes are divine. you will leave this place with an itis! even my bf who gave up meat for couple months had a burger, he couldn't resist.

    can't wait till this place comes to philly!!!! see you soon!

  • Review from Cassee H.

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    • 0 friends
    • 5 reviews

    Flatiron, Manhattan, NY

    3.0 star rating
    1/12/2012

    I LOVE shake shack. The first time I had it in MSP I was in love. I am a vegetarian and the shroom burger, while quite cheesy, is delicious. My boyfriend gets the double cheeseburger every time and we always wash down with a shake. It is satisfying. If you don't mind waiting on a long line during lunch, SS is always a spot hitter!

    The reason I am giving SS in Mad. Sq. Park only 3 stars is because the past few times we have eaten there on the outside patio (which is their only seating option), we have had small encounters with squirrels. We are city people and are used to a curious squirrel here and there. However on our most recent visit things went too far.

    A squirrel not only climbed on my boyfriends lap on two occasions to get to his food, the second time he stuck his bottom all over my bfs fries and the went for his burger, which he successfully got. He came back again even more aggressively and managed to knock our whole table over while trying to take our food. SS was kind enough to give us replacements, but it was to say the least, traumatizing and definitely ruined our appetites. Shockingly, the cheese-mouthed squirrel did not simply scurry off but lingered cunningly close by, upsetting the both of us. It may be a result of crowds of SS patrons giving food to the squirrels that makes them unafraid and aggressive toward people.  I  think we will stick to the indoor SS from now on.

  • Review from Jillian H.

    Brooklyn, NY

    4.0 star rating
    1/5/2012

    One must regard Shake Shack as holy ground simply because it is located in one of the few green spaces in Manhattan. You're going to have to wait in a long ass line, but at least you're in the small but charming Madison Square Park.

    The food here is delicious. Burgers are juicy, shroom burgers explode with cheese when you take a bite, fries are a must, and the original Shake Shack beer on tap is great. Just don't look up the calories because you will shit your pants.

  • Review from John F.

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    • 1 friend
    • 17 reviews

    Hoboken, NJ

    4.0 star rating
    1/26/2012 1 Check-in Here

    In my humble opinion, the perfect burger.  I get the double shack stack when I'm really hungry (two burgers with the cheese stuffed portobello mushroom in the middle!).

    Fries are very good.  They serve (great) beer.  Prices are very reasonable.  Only drawback is the wait, but the burgers are worth it!

  • Review from Andy P.

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    • 104 friends
    • 42 reviews

    San Diego, CA

    3.0 star rating
    1/21/2012 1 photo

    I have such a bias, I'm sorry. If you're not a fan of paying more than 2 bucks for a burger (come on, burgers are burgers) - then this place is just going to be another burger joint.

    But even not as a burger fan - their bun was really soft and mushy which was pretty surprising. And their fries were really surprisingly good. Other than that - MEH. No magic sauce oozing into your veins.

    It's a very touristy popular place, so if you're just touring - like I was - then maybe give it a try. But I doubt anytime in my future will I be like "OH EM GEE, I WANT A SHAKE SHACK BURGER NOMNOM" - I'll resort to In & Out instead.

  • Review from Audrey N.

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    • 182 friends
    • 20 reviews

    Irvine, CA

    5.0 star rating
    1/20/2012

    This place is TO DIE FOR!!! The line was long and the service was super fast, we only waited 15-20 minutes to order and then by the time waited like 15 minutes to get your burgers, we found a seat closer to the heaters.  This place is worth waiting for!  I hate the cold weather and I was here waiting in line and eating my burger in 32 degrees weather! lol

    I got the Double ShackBurger, fries and a vanilla shake.  My boyfriend got the ShakeShack burger and a cheeseburger and fries.  It was incredibly sooo good!  Best thing ever since my purse got stolen on NYE in NYC. =)

  • Review from Jennifer C.

    Newark, CA

    4.0 star rating
    1/10/2012 1 Check-in Here

    The other Shake Shack location i had the pleasure of visiting during my recent trip to the big apple.

    Food tastes the same as the other shake shack location. Sorry to state the obvious, but some people DO wonder about this!

    PROS about this location:
    -Located OUTDOORS in Madison Sq. Park
    -Enjoy the beautiful scenery of Madison Square Park
    -There's usually plenty of tables!  
    -Can't find a table? try the benches in the park
    -Heat lamps available in colder months
    -Plenty of space and fresh air!  Not claustrophobic/crowded like the indoor locations

    CONS about this location:
    -You hate the outdoors
    -You hate squirrels

  • Review from N. C.

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    • 0 friends
    • 76 reviews

    Bayside, Queens, NY

    5.0 star rating
    1/19/2012

    I feel that the last 26 years of my life were a sham without shake shack.  This is coming from a girl who doesn't like burgers to begin with and peels the skin off of chicken to avoid the fat.

    I want to eat shake shack for the rest of my life.

  • Review from Jess C.

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    • 2 friends
    • 21 reviews

    Manhattan, NY

    5.0 star rating
    1/16/2012

    Get the Shroom Burger!! You won't regret it. When the cheese melts right into your mouth and hits that sweet spot, you can thank me later.

    I'm a big eater so it doesn't fill me up but if you get fries, it's the perfect meal!

    Come rain or shine (or even when it's snowing -they have heating lamps), at night or during the day + some good company to keep you busy while you're waiting -- it will be perfect!

  • Review from Alan I.

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    • 4 friends
    • 12 reviews

    Fresh Meadows, NY

    5.0 star rating
    1/17/2012 1 photo

    I wanna give it a 4.5 for not having more vegetarian options BUT I just can't. It's so good and they work with you. The Shroom Burger is soooooo good! I am greedy so they let me add a second mushroom on it and have the spicy onions that are generally used for hot dogs on my burger. I'm getting hungry typing this!

    The cheese fries are perfect. Ok I'm gonna stop now. I'm gonna go wait in line!

    Check out my pic of the double shroom burger.

  • Review from Alicia S.

    Middletown, CT

    4.0 star rating
    1/6/2012 1 Check-in Here

    Wait in line, order, devour. Yum. Make sure you get the black & white malt (hot fudge malt) and their shakeshack burger. My mouth is watering just thinking about it.

    There is the "Shake Shack" cam online so you can check out the line before hand, or check yourself out IN line while you wait. Can provide about 20 minutes of entertainment...you'll see what I mean.

  • Review from Samantha L.

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    • 32 friends
    • 22 reviews

    San Jose, CA

    3.0 star rating
    1/15/2012

    I've heard so much about this place and on my last vacation to NYC, I finally tried it. The line was super long, as to be expected from their reputation. However, I didn't really feel satisfied by the burger.

    Maybe it's just me, but, I personally like In n' Out's burgers better. Though, they're only available in California...

  • Review from Lauren B.

    Irvine, CA

    4.0 star rating
    12/19/2011 2 photos

    As Tony Bourdain says in Layover, "there are 2 great burgers in New York. One being the black lable burger from Minetta Tavern (that I also got to try) and Shack Shake. Wow! I am one lucky girl. :) Both burgers are awesome in their own ways.

    Shack Shake is like New York's In-n-Out. I have to say I think I have been taking In-n-Out for granted. SS is good though, real good. I love the cut fries the bun on the burger. They are little bit more expensive than In-n-out but all in all, a pretty awesome burger.  Do I think we need one in Cali??? No, it's cool... We have In-n-Out.

    I do love you when I am in New York though. ;)

  • Review from Malcolm G.

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    • 10 friends
    • 19 reviews

    Manhattan, NY

    2.0 star rating
    1/17/2012

    Somebody changed the cheese in the mushroom burger and  rendered my shack stack bland.
    I have eaten at every location except Brooklyn and this one was the longest wait(25 minutes....I have pictures) for the most disappointing burger I have had in sometime.

    The fries are always really great crunchy on the outside but this is a burger joint I didn't come for the fries. Burgers can be greasy but generally good ones aren't and they should definitely have flavor, not so at shake shack.

    I have had more than a sampling and my girlfriend and I agree this place is a media machine of hype. The fries and milkshakes are good but the burger?? Not so much...

  • Review from Ajay T.

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    • 7 friends
    • 53 reviews

    Manhattan, NY

    4.0 star rating
    1/11/2012 1 photo

    Get the shroom burger!  I have been there several times and have gotten the shroom, single, double, and double with shroom.  Of all, the shroom is the best.  Although I do have this rule of always getting meat at a burger joint, I make an exception for this place.

    The shroom burger is this medium sized burger stuffed with mushrooms and literally bursting with cheese.  Also, it ain't too greasy.

    If it wasn't for the longggg lines, I would go there more often.  So, remember, go during an off hour.  Take a 2 o'clock lunch or an early dinner.  

    They have lots of other food too.  Fries, shakes, dog treats, hot dogs, etc.  The fries are okay, just your typical fries.  As for the shakes, they are pretty good.  Cookies and Cream is great, but it sort of taste like liquid ice cream.  

    Overall, you have to try out this place if you come to nyc -- as long as the line doesn't wind around the block.

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