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Shake Shack

4 star rating
based on 1095 reviews

Categories: Burgers, Food Stands  [Edit]

Neighborhood: Flatiron
Madison Square Park
E 23rd St & Madison Ave

New York, NY 10010
(212) 889-6600
Nearest Transit:

23rd St-Broadway (R, W)

23rd St-Park Ave S (6)

23rd St-6th Ave (F, V)

Hours:

Mon-Sun. 11:00 a.m. - 9:00 p.m.

Parking:
Street
Accepts Credit Cards:
Yes
Price Range:
$$
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take-out:
Yes
Waiter Service:
No
Wheelchair Accessible:
Yes
Outdoor Seating:
Yes
Good for:
Lunch
Alcohol:
Beer & Wine Only

1095 reviews for Shake Shack

Review Highlights   

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"Make sure you save room for the frozen custard." (in 95 reviews)
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"I am totally in love with the amazing cheese fries." (in 163 reviews)
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"The double stack is hands down the best burger I've ever had." (in 54 reviews)
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Sort by: Yelp Sort | Date | Rating | Elites'
Photo of Heru M.

 

13

45

Heru M.

Elmhurst, NY

4 star rating
11/20/2009 2 photos

As I crept closer to my destination, I peered over the dense brush under a cool canopy of elm and oak. Rain fell light throughout the late afternoon while street lights lit the wet byways of Gotham. Dusk just settled in midtown and I pondered,

"Is there a massive line for dinner?"
"Will I manage to eat and make my evening appointment?"

Well, lo and behold, I really scored when I discovered just only 3 diners in front of me queuing for a delicious burger. Egads! Should have I had bought a lottery ticket as well? No time. I wanted to experience first-hand what others have been raving about.

Moments later after ordering, I was rewarded with one of the finest burgers I've ever eaten. It'a a superlative I rarely accord - none the less, I chose wisely. Simple yet satisfying.  The plain Cheeseburger with lettuce, tomato and oh so lip-smacking good sauce.

Supposedly, according to seriouseats dot com,  the meat melange is 50:25:25 blend of sirloin, chuck, and brisket. What an interesting choice! Moist, juicy, not too salty and clearly a winner. The french fries are so well seasoned and cooked to perfection. The Shack served heaping amounts and each fry yielded a satisfying crunch.

I even scored front row seating. What a place to people-watch scurrying past the Shack through Madison Square Park. I deducted one star for the possibility of their famously long lines.

When you need a webcam to check there store front, yeah, they're that good.

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Photo of Jewel Y.

Elite '09

43

266

Jewel Y.

New York, NY

4 star rating
11/18/2009

I've found an almost perfect substitute for my favorite In-N-Out burger in NY!!! What convinced me to check out their burger was the constant comparison to In-N-Out, so I figured it had to be good! I LOVE In-N-Out double double animal style, like you have NO IDEA. That's what I really miss about my life in L.A.....my life is not the same without In-N-Out burgers!!! So just imagine my joy when I finally had the chance to try  the NY version of In-N-Out burger!! Shackburger was AWESOME!!! I love the thick juicy patty, almost too much but I'm totally OK with it! The patty tasted flavorful and fatty, but in a good way. So yummy! And guess what, there were only 3 people in line, can you believe it??? It was meant to be my day, it was waiting just for me!!! Here I come!!!

So, why only 4 stars? Because  In-N-Out offers a better value in my opinion. At In-N-Out, not only I don't have to wait in crazy line,  but also I can even buy the burger from drive-thru and it's a lot cheaper! In-N-Out, In-N-Ooooout. That's what a haaaaaamburger's aaaall about! It says it all, so profound!

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Photo of Tim G.

 

8

87

Tim G.

New York, NY

3 star rating
11/21/2009

The burgers here are
good but not that impressive.
Didn't change my life.

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Photo of Christine C.

Elite '09

99

185

Christine C.

Oakland, CA

3 star rating
11/19/2009

We knew we wanted to try Shake Shack out...but after coming from California and having In and Out Burger...it's kind of hard to compare.  We stood in line like lemmings and ended up with a box that included a Single Shack Burger, Fries & Hopscotch.  Burger was pretty good, meat was tender and not dry, Fries were fries and the Hopscotch was sweet and sweet!  

The location was beautiful, especially at dusk when we got there.  It was nice sitting underneath the trees and enjoying our afternoon snack.  The experience was great and I'm glad we had the opportunity to check it out.  I wish that we had a larger appetite, just to say we had the full experience.  Until next time though, 3 stars from the girl from California!

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Photo of Lisa K.

 

3

38

Lisa K.

New York, NY

5 star rating
11/19/2009

This is one of the best burgers in NYC. Yes, there is always a line but it is worth every minute. I particularly like this location in the park because whats better than eating a burger in the park.

The burgers are always fresh and the buns are always incredibly soft. I always get the cheese fries. They have this cheese sauce that is to die for. None of that nacho cheese processed business. This stuff is the real thing.

Every once in a while they will have their salted caramel on the custard menu. Believe me when I say that this is the best custard they have. When they don't have the salted caramel, I get the concrete with toffee, chocolate chunks, and caramel.

One last this, check the shack cam on the website to make sure there isn't too long of a line before you go. This certainly comes in handy:)

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Photo of Jim U.

Elite '09

209

509

Jim U.

New York, NY

4 star rating
11/13/2009 3 photos

This particular location only has 1080 reviews so far; so it looks like the jury is still out.  Allow me to be the deciding voice.  The shakes are amazing, the burgers are good, and the fries are terrible.  

I had the peanut butter and vanilla shake.  My was that good!  I could have one of those everyday for the rest of my life and be pretty happy.  The burger is smallish which I liked since I could enjoy its taste without be inundated by it.  The bun held up and the burger was not cooked the whole way through (a good thing) making for a great sandwich.  The fries were crinkled allowing for too much surface area affecting the taste for the worse.  They were also overly salted, so they were not particularly enjoyable.  

Be aware that the lines are long here.  On a cool November day, the line took about 30 minutes to get through.  Once you give your order, you wait again for your order to be prepared.  I actually had to wait in line twice since the credit card machine was down today and I had to fetch money from an ATM.  They take credit cards, but obviously not always.  Heat lamps are situated all through the seating area, so it is possible to enjoy your sandwich on site in the middle of winter should you choose.  Also wine and beer are available for purchase which is, I  think, unusual for a fast food stop.  Recommend.

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Photo of Lulu W.

 

29

75

Lulu W.

Albany, CA

5 star rating
11/13/2009

It is sprinkling in NYC but I'm on vacation and ready to have fun even with the weather being against me. Got here about 11:30 am and the wait was not long. We ordered 2 shake burgers, 1 cheeseburger, Arnold Palmer and cheese fries. I wanted to try the frozen custard which everyone is raving about, but it's too darn cold and I'm getting over the flu. I'm crazy enough to sit outside while it's sprinkling but not crazy enough to have a frozen custard... eh? I was in line ordering and decided to pick up a shake shack t-shirt for my brother. The line behind me was getting longer and I felt bad that I was holding up one of the cashiers out of 3 cashiers. I told my cashier that I could pick it up later as I didn't want to hold up the line. He was so sweet!! He told me that he is there to service me and his attention is towards my order. What great service!!

The shake burger is a little like an In and Out burger, but BETTER!! The buns were toasted to perfection and the burger was gooey and oozing with cheese....drooling just thinking about it. The cheese fries were amazing...crinkle cut fries with just the right amount of cheese drizzled on top. This place was in Madison Square Park. Even though I was freezing, I had good food and good company to make this another wonderful mid morning in NYC!!

Oh and another thing...there are so many little squirrels running around. They are not shy in getting close to you when you are giving them food. Very cute!! Overall a great place to hang out and have lunch.

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Photo of Andy H.

 

324

1033

Andy H.

Brooklyn, NY

5 star rating
11/12/2009

Embarrassingly I had not tried Shake Shack until this past week. No idea why it took so long as I love burgers and heard so many great things about this place.

The cheeseburger was a grease filled mess of goodness! Grilled to perfection with a great bun, tomatoes, cheese and lettuce.

The fries, while a tad bit too salty, were still also very tasty. I finished them all in about 3-5 minutes.

I will be back to try pretty much everything else on the menu soon. I have been craving another burger since I stopped in here for lunch three days ago.

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Photo of K L.

 

2

65

K L.

Elmhurst, NY

5 star rating
11/17/2009

My love for shake shack has always been there from the beginning.  The warm buttery buns and juicy beef patties covered in cheese keep me coming back for more.  When I'm away for too long, it calls me back for another rendezvous.  The lines can be ridiculous at times, but it's totally worth the wait to be reunited with that special burger.

Oh, and the frozen custard is pretty damn good too.  :)

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Photo of Athena C.

Elite '09

58

167

Athena C.

New York, NY

4 star rating
11/16/2009

If not for the stupid line, I think I will come here more often. This legendary burger place is comparable to West Coast In N Out Burger. Similar size, similar secret sauce and equal hype. I have to say something in that patty is addictive. It is so juicy, flavorful and fresh. The meat doesn't taste frozen or ground. The sauce makes it all the better.

The size is medium and you could get a side of fries or their creamy rich shake to go with. Both will put you into food coma and perfect to walk around the park afterwards.

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Photo of Bhumika K.

Elite '09

34

229

Bhumika K.

Washington, DC

1 star rating
11/15/2009

I know everyone is probably going to hate on me for a 1-star review of shake shack, but here's why:

$7.00 for a sandwich that's smaller than my palm?! Seriously WTF.

Was it good? Yes.  Did it change my life?  No. Hell f'ing no.

Honestly the $2.00 burgers at 5-guys and In-n-Out are WAY better.   I think this was just a smart guys attempt to steal money from the money throwing former i-bankers in NYC.  And it worked brilliantly.

Ugh, I'm still reeling at how small my burger was - it's shameful to waste a GIGANTIC bag on a little poo-pellet sized sandwich.

I actually left here and went to Mamoun's and Kati Roll for a real filler. I suggest you do the same.

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Photo of Justin L.

Elite '09

9

221

Justin L.

New York, NY

3 star rating
11/12/2009

Pretty good, but not near worthy of the praise it gets.  I never went here even though I used to live only a few blocks away, but decided to give it a shot when I was working down the block.  There was a line, but it was only 10-15 minutes and I can deal with that.  I decided on a double shack burger with fries, and thankfully I remembered to ask for pickles, lettuce, tomato, and onions on the side.  The staff was very friendly, but the whole buzzer for when you're order is ready thing confused me.  Not that it isn't convenient, but I would've rathered that they had some big fat obnoxious guy at the window screaming out peoples orders.  That would've been fantastic, but I digress.  

The burger was pretty small for a double cheeseburger (and for the price) at first glance, but it ended up being pretty filling.  The burger was good, could've been juicier, better spiced, and had more flavor.  The fries, however, were leigitimately great (nice and crispy).  The onions were diced nice and small which was good, but it would've been better if they had cook them up.  The pickles were pretty good, but two tiny slices wasn't what I had in mind.  The shack sauce wasn't all that special for a special sauce, either.  Overall, this was a solid burger, which I did like; but for the acclaim and borderline-religious rants that this place gets here, I expected a hell of a lot more.  

This place tries to take the all-American burger, clean it up with overhyped "organic" crap and the like, and then serve it to Manhattanites.  While I appreciate the effort, I ain't impressed.  The best burgers are not made by "restauranteurs"; they're made by a pissed off guy who knows what he's doing and a grill.  If this place changes the way you feel about burgers, you've never had a real burger in your life.

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Photo of Stephen C.

 

10

8

Stephen C.

New York, NY

5 star rating
11/11/2009

So for some reason, everyone seems to compare Shake Shack to In-N-Out.  They are both awesome burgers, but they are not comparable!  These are burgers (for lack of a better analogy) that are in different weight classes!  No one in their right mind compares Manny Pacquiao (5'6" 130lbs) to Wladimir Klitschko (6'6" 240lbs).  They are both the best in their respective weight classes - competing against each other just doesn't make any sense!  I see two key differences:

1. Price: A Shake Shack meal will run you ~50% more than a comparable In-N-Out meal.
Double ShackBurger ($7.25) + French Fries ($2.75) + Fountain Soda ($2.00) = $12.00
Double-Double ($4.40) + French Fries ($2.00) + ($1.50) = $7.90

2. Competition: In-N-Out is a fast-food burger chain (150+ locations on the West Coast) competing against the likes of McDonald's, Burger King, Wendy's, Jack-in-the-Box, and Carl's Jr.  On the other hand, Shake Shack is a boutique burger "chain" (2.5 locations in New York City) competing against the likes of Burger Joint, Corner Bistro, Bill's Bar and Burger, JG Melon.  I'm not sure anyone asks "Hey, should we go to McD's or Shake Shack?"

Both burgers are awesome in their right, and I love both burgers (and both have great shakes too).  But while I'm stuck here in NYC, Shake Shack will satisfy my burger craving just fine.

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Photo of Nari C.

 

12

34

Nari C.

New York, NY

5 star rating
11/10/2009

I feel a bit disgusted writing the 1070th review on Shake Shack.  Kind of like the disgusted feeling I had when waiting in line for an hour and a half on a random Sunday afternoon.  

In line, I kept whining and complaining, not being able to understand why EVERY time I come here, there's a huge frikkn line.  I mean, in the end, it's still just a burger right?  

It may be because I had to wait a long time in line, and the anticipation packed on.  It could be because I was starving by the time I took a bite of this burger.  It may also be because I was really just in the mood for a juicy burger.  Whatever the case was... the hype is right my friends, it is a DAMN good burger.

Okay, i'm thinking about it now.. and i want one again. sh*t, does this mean i have to wait an hour in line again???  It's okay.. it's worth it :)

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Photo of Karolyn T.

 

0

5

Karolyn T.

New York, NY

4 star rating
11/15/2009

We've passed the SS several times but never had the time to wait in line so we made a special trip today to do so.     The line looked REALLY long but only took 30 minutes to get thru.  

I thought the food was great!  The bun on the burger was excellent (as was the burger itself) and I usually don't like crinkle fries but I thought these were really good.  The Chocolate shake was awesome as well and REALLY chocolately.

I didn't think the price was too bad (compared to other NYC prices), we had two burgers (one double and one single), 1 order of fries, a soda and a shake and it came to $21.  If I can only spend $10 eating out in NYC I am a happy girl.

Everyone that worked here was really nice and polite which I've found to be a rarity here so it was definitely REFRESHING.

Don't be intimidated by the line, it looks longer than it really took.

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Photo of Joan K.

Elite '09

10

63

Joan K.

Rockville, MD

3 star rating
11/12/2009

I think I'd like to rate it 3.5 stars, but I'm totally not willing to give it 4. I can't say I agree with the NY adage that the longer the wait, the better the food. I know it's not that New Yorkers don't have better burgers in town, and I definitely won't say that this place is ALL hype, BUT I still definitely think that the hype is a major factor in why it continues to be popular.

We both got shack burgers (although considering my disappointment now I wished I had gotten the Shack Stack). The meat was pretty nicely seasoned, the bun was  soft (although I'm pretty sure it was a standard Martin's potato bun), and the toppings were fresh. The shack sauce wasn't quite plentiful or flavorful enough. It was a pretty good burger. Better than In-N-Out? Yes, definitely. But meritorious of over 1,000 five star yelp reviews? I don't agree. The best burger I've ever paid for? Definitely not. The fries looked like the frozen Ore-Ida crinkle cuts I can buy at any random grocery store in the U.S....but while they weren't mind blowing, they weren't as bad as they looked-crisp and nicely salted. Their Shackmeister Ale wasn't half bad, either.

We waited about 15 minutes on a nice Friday afternoon around 2:00. Had I waited longer than 30 minutes for Shake Shack's burger...I'd have been sort of upset.

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Photo of Maximillian M.

Elite '09

51

862

Maximillian M.

San Francisco, CA

5 star rating
11/19/2009

ARE YOU KIDDING ME? Wow. The Shack Stack is one incredible burger, one of the best I've ever had. I salivate every time I think of it. The rats hanging around Madison Park obviously agree with me. And, yes, a Shackmeister ale to go with it. The butter pecan frozen custard is yumazing as well. It's game over for my heart if they ever open one in SF.

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Photo of Iffat B.

Elite '09

17

107

Iffat B.

Forest Hills, New York, NY

5 star rating
11/10/2009

The Shake Stack burger is AMAZING! I'm not really sure if I actually liked the burger, because I was in love with the fried portobello mushroom filled with cheese that is served on top. It was so good! I'm craving it right now and I can't wait until I can have another one.

The cheese fries and the lemonade were also good. The lemonade wasn't too sweet or sour. Just perfect.

I highly recommend you go out and try either the 'shroom burger or the Shake Stack burger! Well worth the long lines. You won't be disappointed :)

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Photo of Dhale B.

 

7

23

Dhale B.

New York, NY

4 star rating
11/13/2009

As if they needed any more hype.  But they totally deserve it.  

I just moved here less than a year ago so my "life-long search" for the best burger in NYC is short-lived.  Nonetheless, I am thoroughly convinced that Shake Shack has the tastiest burger that has ever grazed my taste buds.  And this is coming from a girl who comes from the land of In-N-Out burgers.  

I've had my lion's share of fancy gourmet $20 burgers and I do love me some kobe beef between buns with melted roquefort.  But while most of these gourmet burgers mask the true flavor of the meat by adding bells and whistles, Shake Shack serves up a simple, tasty backyard-bbq-type burger.  No frills.  Just super duper tasty beef.  And momma likes.

And their frozen vanilla custard deserves 3 stars on its own.  It's like licking a cloud on a cold winter day while adorable puppies dance around you.  I'm not even sure what that really means but it's that out-of-this-world.  Good news is they have a separate line (B-Line, they call it) just for the non-burger orders.  

Otherwise, yes, the line is ridonkulous.  I've waited almost 2 hours once but I have no job so my time is not money.  If the line is ever that long again, it might just be faster for me to venture over to their upperwest side location.  And I'll do it, ye hear!

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Photo of Brian H.

Elite '09

189

81

Brian H.

New York, NY

3 star rating
11/13/2009

Shake Shack is not the best burger in the city.  People just think that because after waiting so long in line, anything tastes amazing. Well I'm not fooled.

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Photo of sherry h.

 

39

75

sherry h.

Los Angeles, CA

5 star rating
11/10/2009

In LA, people RAAAAAVE about In-N-Out.  I (sorta) used to be one of those people....until a Shake Shack burger hit my lips and I was a changed woman.

I went to see one of my best friends in NY and before I got there, she would not shut upppppp about Shake Shack.  I think every other conversation leading up to my arrival revolved around this damn Shake Shack.  So, I tried it (the burger).  And died.

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Photo of jae z.

Elite '09

46

135

jae z.

New York, NY

4 star rating
10/27/2009

I don't have much to add, but I am just so happy to have finally experienced Le Shake Shack recently and now all I can think about is going back everyday.

Also, if you speak French, mad good grounds to pick up a honey. I'm always hearing French 'round these parts. They love their frites.

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Photo of Ellen L.

Elite '09

23

37

Ellen L.

Bethesda, MD

5 star rating
10/27/2009

i know this place has 1041 reviews already so anyone reading this should already understand / soon comprehend the awesomeness. I used to live right by this place and it was my favorite swing-by. The line is ridiculously long, I know, but the secret is to be prepared! Snack early and then come to shake shack for a late dinner at 9pm! You don't even need to stalk the Shack Cam. This is when the true dedicated fans are separated from the casual ones! (Oh, it's also a small wait when it's raining too. Technique: Hold burger with one hand, umbrella in other. Munch appropriately.)

My favorites are the Shack Burger and the Shroom Burger. The Shack burger is just plain delicious and the Shroom Burger definitely wins creativity points. Where else can you get a mushroom burger fried to perfection with melted cheese oozing out from its sweet center? The shakes and custard are pretty decent (I really liked a seasonal flavor called Bee my Honey for Valentines day) but the burgers definitely take the spotlight. 5 Guys and In-and-out are solid contenders, but Shake Shack still reigns supreme. The cute park atmosphere is especially nice when its nice out too!

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Photo of Mary K.

Elite '09

11

122

Mary K.

Arlington, VA

4 star rating
11/4/2009

What a lovely place to have a quick bite to eat.  Situated in a scenic park with sculptures and a fountain, the Shake Shack makes having a burger something special.

I got the Shackburger, with cheese, lettuce, tomato, Shack sauce.  Fresh, clean taste, like you made it yourself.  But much better!

The Vanilla Malt shake was so thick, the straw was a mindf**k.  But when it finally reached my mouth, I was in milkshake heaven.

Can't wait for my next visit!

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Photo of Jen D.

Elite '09

94

1198

Jen D.

San Francisco, CA

4 star rating
11/7/2009

I can't believe that all of the years I lived in NYC and I never came to Shake Shack... After hearing about the long lines, I guess I was really turned off and just never went down there to try it. Well I finally was lucky enough to try the goodness that is Shake Shack on my recent trip back home. Boy oh boy was I pleased!!!

The burgers are amazing. Juicy, fresh, GREAT toppings. It's a bit messy, but all good burgers should be at least a little messy. And the cheese fries? OMG.. Delicious! And all for very little $$$. I didn't get a milkshake this time around. I'll reserve my 5th star for when I try the shakes.

If you are in NY, you MUST TRY SHAKE SHACK.

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Photo of Grace C.

 

1

18

Grace C.

Paramus, NJ

5 star rating
11/3/2009

In the words of Maeby, MARRY ME.

Where Upper West Side Shake Shack lacked, Flatiron Shake Shack delivered.  My Shack Burger this time around was everything I was craving in a burger, and the fries.. my goodness, the fries were crisp and wonderful.  Yeah, I know, I know.  Two locations doesn't mean two different menus and recipes, but I'm telling ya, there's something about that Flatiron site that gives it its edge.

Dinner after a 2-hour trek was awesome up until my friend pointed out the little mouse emerging for food of its own.  Origins of the little creature remain unknown, but you can bet that ball of fur was nothing short of cute.  For that I judge no more.

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Photo of Amanda L.

 

12

48

Amanda L.

Queens, NY

4 star rating
10/21/2009

The first time I went to Shake Shack was during my lunch break on the first day of a new job.  I got downpoured on while waiting for my order and then I had to hide out in the train station, just me and my semi soggy food.

So even though my fries became wimpy and my Shroom burger looked half decent, I still absolutely LOVED it - especially that first bite of cheese ooze you get with the Shroom Burger. Delicious!  But gone so fast.  No wonder most people get two.  One is good for me most of the time, but I hate how fast I eat those burgers!

The price is kind of a lot for a little burger, but once you know that you like it and are a good sport about it, the price doesn't seem that bad.  The only downside is that I get hit with that heavy fast food coma but who cares? That's Shake Shizzle for ya.

And then after you chow down, go look at cute dogs at the Madison Square Park dog run!

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Photo of Sean B.

Elite '09

18

257

Sean B.

Arlington, VA

3 star rating
11/4/2009

Stopped here for lunch last Sunday since the line wasn't crazy long for once.  

I honestly don't get the hype. The shack burger was good, but not amazing, merely a little above average.  A glorified in-n-out burger, and inferior to 5 guys.  Fries were very average too. Maybe I'm missing something here? At least it is in Madison Sq. Park, so you have a nice spot to eat your food.

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Photo of kendra b.

 

21

3

kendra b.

New York, NY

4 star rating
11/9/2009

How I love thee Shake Shack, let me count the ways. That perfect combination of a perfectly cooked patty, sauce, crisp lettuce and a RIPE tomato (crucial) is worth waiting in that line for, every time. The cheese fries don't look like much, but HOO BOY they are good. I dunno what they put it in that sauce but it's magic of some sort.

My trick is to get a beer from the beverage line first to help pass the time. It's technically not allowed to drink outside of the eating area but rarely enforced, shh :)

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Photo of Jay A.

 

4

8

Jay A.

Long Beach, CA

4 star rating
10/29/2009

R I D I C U L O U S...

Had em all - from Fast Food Joints like In-n-out, White Castle, Krystal's to Kobe Beef burgers from restaurants like Stingaree and the Wynn in Vegas... I could eat Shake Shack all day everyday if the line wasn't so ridiculously long (-1 star )...

get the mushroom burger... they get two mushrooms, throw cheese in the middle, bread it and fry it... thEN they put it on top of an already delicious burger.... makes me want to go back to NY...

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Photo of Brice P.

Elite '09

357

121

Brice P.

New York, NY

5 star rating
10/13/2009

The lines are long but if you've chosen to eat in the park, you're probably okay with that.

Smell the birds. Watch the trees fly by. Flirt with some squirrels.

Put your order in at the counter. Any order will do, really, but the burgers and shakes are understandably most famous. Pay very few dollars. Collect your flashing vibrating device that will be your prompt--you are a high-tech version of Pavlov's dog now--and go enjoy the day outside. In no time you'll feel something vibrating in your hand. Don't worry, this isn't a sex toy store. That's later. This is your cue to go get your food.

Find a cozy spot to sit. Take a bite of that burger. Others have called it the best in the city. It might be. The burger is juicy, the bun is quality bread, and the special sauce is liquid nitrogen. But, more likely, it's the best fast(ish) food burger in the city. Eat the perfectly crisp fries. Drink the shake (vanilla, please) that is perhaps the best in the city.

Go into a food coma.

Talk to the grass.

Watch the slugs grow.

(...tastes best when stoned or hung over)

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0

3

Peter C.

Forest Hills, NY

3 star rating
11/17/2009

A good burger, but not mindblowing. I had the Shake Stack and the cheese fries. If you're a fan of cheese like me, you'll love these. However, I wasn't overwhelmed. I think part of it is probably due to the hype. I've had better, more satisfying burgers elsewhere.

The line, as most people have stated, can be crazy. I waited about 30-40 minutes on a Wed night around 6ish. That seems about the appropriate wait time for me. I would not wait an hour+ in line for one of these.

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7

72

Los X.

New York, NY

4 star rating
10/16/2009

The Good:  Probably one of the best burgers you can throw down your pie hole. Quality ground beef, expertly cooked, semi-toasted & semi-chewy soft potato bread, and fries that's cooked in what tastes like home-grown lard. Amplify your fries & add their "three-cheese" sauce...NICE!

The Bad:    One burger will not do it alone  

The Ugly:   The line of people the length of Great Wall of China

Total wait time on the first visit:  1 hr. 25 min.

Wait time that it's worth:  30 min. MAX

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0

9

Lucky G.

Flushing, NY

5 star rating
11/7/2009

Shake Shack burger is the best burger I ever had!!

I ate a cheese burger and cheese fries at Shake Shack...and I totally felt in love with them. Buns were very soft and parry was so juicy...Cheese fries was also awesome.

I definitely will be back!!

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Photo of Judy K.

Elite '09

127

165

Judy K.

Jackson Heights, NY

4 star rating
10/11/2009 1 photo

Having experienced major disappointment with Peter Luger's burger recently, I was hoping to make good with burgers again at another highly popular burger spot.  Apparently, the line isn't so bad after work in the fall (the wait was only 10 minutes).   My shack burger was good, could have been a little juicier, was slightly salty, and the fries were scrumptious.  

The added bonus here is the animal playtime built into each meal.  I'm not normally cruel to animals, but I liked making the squirrels beg for my fries.  

On your toes, my little rodent!  
Oh, you're so ADORABLE, aren't you!  
There you go.  

Thinking it over, maybe I shouldn't have fed them.  Is the Shack one of their main sources of food?  I can see this possible headline one day: "Obesity epidemic hits Madison Square Park residents!  Fat squirrels too tired to climb trees or bury nuts..."

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Elite '09

26

600

Matthew E.

Brooklyn, NY

5 star rating
11/12/2009

4.5 stars...

Worthy of its fame and all the good reviews. I don't nessassarily think it's perfect but it still doesn't have anything worth subtracting a star for. Located in Madison Square park this is a great eatery with lots of outdoor seating. The food is great here but probably not worth the hour wait. I've waited an hour or so a couple times here with friends before due to the peer pressure but at least the time flies when you're chatting with people. If you go during bad weather, the winter, or just so happen to luck out you can get in a small line and avoid the wait (but all the seating is outside so that's something to consider). They do have a live web-cam on their website were you can check the line situation but unless you live/work a few blocks away this could change by the time you get there.

The burgers are great but tend to be on the smaller side (which is fine but you get less for your money) and because they cook them on a flat top rather than a grill they're pretty greasy. The fries are the ridged kind you got in elementry school but they are crispier and tastier than any one you've ever had before, they're addictive. As good as the fries are they pale in comparison to the "concretes" here. The concrete is like a Dairy Queen blizzard but they use frozen custard instead of ice cream (much much creamier) and use high end mix-ins like chocolate truffle cookie dough and seasonal fruit. The great thing about the concretes is that Shake Shack has added a second line where you can get them without having to wait in the main line. This second line is usually completely empty so if you don't mind skipping the hot food you're in luck. If you don't like chewing your dessert there are always the Shakes which are also very good. The chocolate is extremely rich so make sure you're really in the mood for chocolate before getting one. They also have hot dogs and beer here.

Prices are very reasonable: about $5 for a cheeseburger, $3 fries, $6-7 concretes, $5-7 shakes, $5-6 beers (from what I can remember)

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6

30

Daniel M.

New York, NY

4 star rating
10/25/2009

With the In-n-Out's, Burger Joints, and Five Guys out there, it is very hard to have a burger that stands out from the rest.  Of course, I have yet to win the lottery and eat one of Huber Keller's insanely expensive $5K burgers, but Shake Shack is definitely one of the best burgers I've ever had.  

Point 1: I was incredibly hungover when I first had a Double, and I was immediately cured at first bite.  That's a good burger.  

Point 2: I'm not a big eater, but I finished the entire burger, an order of cheese fries, and a shake.  Contemplated on eating another.  

Point 3: I rarely curse.  However, I couldn't refrain from a "this is a great f&^%ing burger" after halfway through.  

Point 4: I ate a S.S. burger the second time in the rain.  I hate the rain.  It was still an awesome burger.  

Point 5: I sit around sometimes and think about Shake Shack.  

Point 6: Talking about sitting around and thinking about Shake Shack makes me want to go get a burger.  

I could go on forever with this, but it is definitely a great burger.  No frills, weird sauce, or alot of useless add-ons.  Just a good combination of melted cheese, grease, and easy to bite through bread.  Bring napkins, plenty of them.  Be sure to make it an experience with the whole shebang.  Get the fries and the shake.  If you're lactose intolerant, spring for a lactaid pill.  Trust me, it's worth it.

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0

3

Nancy K.

Queens, NY

4 star rating
11/16/2009

The burgers are in no way good for your arteries but they are good.  The line is always insanely long unless you just want drinks or frozen custard.  It's a great place to go during warmer weather.

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6

16

Richard P.

North Hollywood, CA

4 star rating
11/1/2009

As far as the "Fast-Food Burger" goes, Shake Shack has the best. Thick tasty beef patties with gooey american cheese on a soft bun. The best tasting burger I've had.

I just wish they made the burger with pickles and onion already in the burger and not on the side and the onions were large and circular instead of chopped.

I suggest a beer pairing with their Shack-miester brew...at least i think that was it's name.

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38

68

vicki h.

Cerritos, CA

5 star rating
10/27/2009

OMFG...

Shake Stack
Fries
Hopscotch shake

DONE!

OMNOMNOMNOMNOMN.

i felt like i was about to die of a heart attack.....

DIE HAPPY!

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