Sears Appliance and Hardware Store

Local hardware stores are disappearing, but this Sears really feels like one. It is big enough to have nearly everything I need for projects, but isn't a huge warehouse like Lowe's or Home Depot. The folks who work there are always friendly, and I like the small touches like having coffee out on a cold day.

I live 1 mile from this store and shop there at least 2 weekends a month. I have found that this Sears carries most everything that I need for home and garden maintenance and repair. I have purchased a couple of lawn mowers along with a chainsaw and weed eaters, the service after the sale has been very good. I have found all the regular parts for my equipment IE: spark plugs, belts, trimmer line etc. to be in stock in the store most of the time. I service my own equipment so I cannot say anything about their service program. I have also purchased all the chemicals for my lawn there for years, as they always have the latest Scotts products, along with a large selection of Mulch. I have never had a problem exchanging Craftsman tools that break or wear out (wrenches, screwdrivers pliers). I also have had Sears repair my window screens at this location, I dropped them off on a Sunday afternoon and picked them up in one week repaired and bundled very neatly. It was a very simple process and every one came back perfect. I would recommend this Sears Hardware location to everyone; they have a large assortment of hard to find hardware along with appliances. Keep up the good work Sears....

Have bought two appliances here in the last three months (dishwasher and a washing machine) and have been happy. The appliance manager, Aneel, is very knowledgeable and a helpful sales rep though busy. Other workers in the store were more varied on helpfulness. But they have fairly regular sales even outside stuff online, and are willing to work to apply sales, match online delivery fee options, etc. Nice to be able to get delivery set up 3 days from purchase too.

I visit this store often, and while not always perfect they really try to help you find what you need and they do carry a large stock of most things you might want. They even have parts that are on national back order from the online parts direct site. I much prefer going there despite having a large Sears Mall store within visual sight of my home. At the big store they cannot give a hoot, and have no one that knows anything whereas the Herndon Hardware store try to find what you want and nearly all of the time succeed. Even if they do not have it they give you the part number and advise you where you may well find it. Count me in, I will continue to shop there and wish them great success. Chris H