Scottsdale Plumbing
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Review Highlights
“While Natalie was looking up the model number, Todd was able to get the screw loose inside the handle.” in 2 reviews
“No need to buy a new faucet or a new shower valve!” in 2 reviews
“Nick worked with the crew that was tiling my laundry room and made sure he wasn't in the way of that job.” in 3 reviews
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About the Business
Business owner information
Tim H.
Scottsdale Plumbing serves as one of the Valley's leading authorities on fine plumbing fixtures. Located in Scottsdale, Ariz., we can assist you in all of you plumbing selections, service and maintenance. Stop by for a visit. Just as always, you will appreciate the friendly and knowledgeable assistance. For your convenience we offer 24 hour emergency services.We have the largest inventory of repair parts in the East Valley, including: hard to find parts, and repair parts for older toilets and faucets. Please call Scottsdale Plumbing for additional information.
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Recommended Reviews
Overall rating
56 reviews
5 stars
4 stars
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1 star
- joyce boutwell ..San Francisco, CA02Feb 6, 2024
Amazing customer service!!! I went in trying to find a part for my faucet. Not only were they able to find the type I needed but where/how I could order it since they didn't carry it. No monetary gain for them but huge thanks from me for their help. Wish I could give them more stars.
Helpful 0Thanks 0Love this 0Oh no 1 - Alan S.Portland, OR045Feb 6, 2023
I highly recommend Scottsdale plumbing. I have used them two times now and they show up on time they clean up and do a great job after themselves. It's hard to find anybody in construction to be responsive these days. Ken was my service tech. Kimberlee was very responsive in their front office. Good people and thank you for the great job.
Helpful 0Thanks 1Love this 0Oh no 0 - Cathy K.Scottsdale, AZ0261Sep 26, 2022
Called on Friday afternoon to inquire about installing a water pressure reducing valve and spoke with Todd, the Scottsdale Rd Store Manager. He quickly offered to come to my home and check my pressure to see if I really did need the valve and arrived in about 15min. He showed me on his gauge how high my pressure actually was (Scottsdale Water had previously checked it and clearly their gauge was way off) and he recommended installing the pressure reduction valve. I was already certain it was needed but grateful the need was validated by Todd checking first. Installation was then scheduled for first thing Monday morning. Todd arrived promptly at our agreed scheduled 8am time and was done in an hour! Such peace of mind to not be changing toilet flush valves every few months, purchasing new "blown up" garden hoses and worrying about pipe leaks.
Thanks again Todd!Helpful 0Thanks 0Love this 0Oh no 0 - Sarah C.Sterling, VA071Jul 1, 2022
I have a Airbnb and we had a emergency with the shower valve. I have a home warranty but I needed someone same day. Enter Scottsdale Plumbing. The plumber refused to change the valve, even though I told him I needed it done. He said they didn't have time and would search for the part. They ghosted me and did not reply to requests for updates. They had no sense of urgency or understanding that I am a business woman running a business. They finally fixed it days later after multiple missed bookings and comped nights. I could have had it done faster for $75 under my home warranty. They lie and don't return calls. Buyer beware.
Helpful 0Thanks 0Love this 0Oh no 1 - Mike T.Scottsdale, AZ016Dec 17, 2020
Outstanding craftsmanship and outstanding value!!
Nick was our Service person, same person who came out and gave us the quote. Nick was punctual, masked up and walked me through exactly what he was going to do. Rebuilt our main Riser, replaced PRV-PVB and changed out 3 hose bibs- ( don't ask me what PRV or PVB stand for, however, 3 people informed me they should be replaced . Nick came in under his quote and was spot on the time frame he gave us to complete all the task.
I was impressed by Scottsdale Plumbing and Nick!!Helpful 1Thanks 0Love this 0Oh no 0 - Mark J.Phoenix, AZ0581Dec 16, 2021
Sean Rojas came to my house in August. I watched him install my new water heater which was a warranty replacement. Honestly, I've never seen a better technician than Sean. He moved unbelievably quick. I was at one time a welder with experience in soldering. I've never seen a person solder as quickly as Sean. He made certain that I got my money's worth AND my senior citizens discount. People like this make a company great.
Helpful 2Thanks 0Love this 1Oh no 0 - Bart B.Scottsdale, AZ038Nov 13, 2020Updated review
Nick Hanns from Scottsdale Plumbing added a 3/4" Ball Valve to our house water line to allow us to leave irrigation watering on and shut off water to our historic home while traveling. See the quality of the design and workmanship in the pictures!
Helpful 0Thanks 0Love this 0Oh no 0Jul 25, 2020Previous reviewI requested a service call on a Wednesday and was scheduled for a plumber to come to my location at 8 AM the next morning by a friendly employee in the Scheduling Department. Plumber Nick arrived minutes before the scheduled visit and was able to assess the situation and give a quote for the approximate number of hours that it would take to complete the project. He completed the project within the estimated time and did everything satisfactorily. Nick has good communication skills and should be considered a highly valuable employee.
The project was to replace a Febco Pressure Vacuum Breaker (PCB) on my irrigation system. My concern that may help other customers was that I was charged $148.15 for the PCB. Sprinkler World sells the exact same unit for $70.
RECOMMENDATIONS FOR FUTURE CUSTOMER: Get a written quote with approximate charges for parts and if the $25 TRIP CHARGE can be waived if job is started immediately. - Lou S.Scottsdale, AZ1112May 1, 2020
Scottsdale plumping has a new owner since the last time I used them. Now they are just a rip off. Juan played every tired old game there is to run up my bill. Even had to run out for parts and charged me for the time. What should have been $150. turned into $232.
Just sad that someone bought the name a company that I knew and trusted for 20 years and trashed it.
I had an insinkerator removed and replaced with pvc pipe.Helpful 0Thanks 0Love this 0Oh no 1 - Cody L.Huntington Beach, CA2901121Jul 21, 2020
Juan was great. He was efficient but didn't rush. He was polite, worked very clean and made sure the job was done right. I got the recommendation from my neighbors. They had Juan too and loved him. Oh, and he wore a mask the whole time. I did too.
Helpful 0Thanks 0Love this 0Oh no 0 - Kimberlee H.Scottsdale, AZ0362Sep 16, 2018
We had a major water leak/flood happening in our home. We called a handful of "emergency" plumbers. None of which treated our emergency as such.
UNTIL we reached Robert Grimm from Scottsdale Plumbing!
Robert told us how to turn off the main water line which stopped the flooding (the other plumbing businesses had customer service people, not plumbers answering calls--even after we explained water was shooting out of the pipe, no plumber called back to explained how to stop the water).
Robert was able to come out 30 minutes later to assess and come up with a plan to fix it all.
Robert was honest, thorough and kind. We highly recommend!Helpful 0Thanks 0Love this 0Oh no 0
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